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Professional Profile

18 years experience in recruiting, hiring, training, and managing staff.  Knowledge of MS Office, Kronos, Timeforce, ADP, and other program management software.

Experience
Program Director 01/2017 to Current Taylorsville Recreation Center Taylorsville, UT
  • Recruit staff for multiple areas of recreation.
  • Hire, onboard, and ensure compliance with all web-based training.
  • Training, development, and continual motivation of workforce via 360 degree feedback.
  • Payroll using PeopleSoft and TimeForce
  • Workforce Planning including writing job descriptions, salary scales, external training and certification costs, and budget projections.
  • Mentored/trained new full-time coworker.
  • Managed Employee Performance through counseling including evaluations, disciplinary actions, and terminations when warranted by organizational policies and law.
  • Ensured all staff follow state and federal labor laws  and organization policies including hour restrictions in accordance with ACA, FSLA, and employed minors.
  • Developed customer service training modules for site supervisors.
  • Manage contracts for other departments in regards to transportation and ski resorts for after-school ski lessons serving more than 2,000 participants.
  • Average budget responsibility of $250K in revenue and operations.
Community Program Director 09/2010 to 12/2016 Northwest Recreation Center Salt Lake City, UT
  • Recruited staff for different areas of recreation.
  • Guided potential new hires through ADP application system.
  • Hired and on-board using ADP.
  • Schedule management and payroll processing via PeopleSoft and TimeForce.
  • Developed new programs and special events to encourage community participation and involvement in recreation.
  • Communicate with other agencies, divisions, and private contractors on the scheduling of events, fields, transportation, and outdoor spaces.
  • Training, development, and continual motivation of workforce via 360 degree feedback.
  • Workforce planning including writing job descriptions, salary scales, external training and certification costs, and budget projections.
  • Mentored/trained employees from part-time to full-time.
  • Addressed formal/informal complaints via investigations and resolved in accordance with organizational policies.
  • Managed Employee Performance through counseling including evaluations, disciplinary actions, and terminations when warranted by organizational policies and law.
  • Taught safety classes including American Red Cross First Aid and CPR.
  • Average Budget responsibility of $410K in revenue and operations.
Recreation Coordinator 07/2009 to 08/2010 Copperview Recreation Center Midvale, UT
  • Recruited staff for different areas of recreation.
  • Hired and trained staff.
  • Assisted in factors of daily facility management; including electronic fund transfers, deposits, identifying maintenance needs for exercise equipment and facility, room scheduling, and more.
  • Served as Facility Manager during assigned manager's maternity leave.
  • Served as Mentor in organization's mentoring program of new FTEs.
  • Communicated facility needs with other organizations using the campus including Head Start, Food Bank, and Health Clinic.
  • Managed after-school ski program through contracted resort.
  • Average Budget responsibility of $175K in revenue and operations.
Fitness Coordinator 04/2000 to 06/2009 Marv Jenson Recreation Center South Jordan, UT
  • Recruit staff for multiple areas of recreation. 
  • Managed workforce up to 150 seasonal employees in various departments and locations.
  • Developed in-house training and orientation for basketball referees and site supervisors.
  • Managed schedules in accordance with labor laws and organizational policies. 
  • Taught training classes including American Red Cross First Aid & CPR, Sexual Harassment Prevention, and Work Ethics.
  • Often served as Temporary Facility Manager in lieu of the assigned manager occasionally taking leave.
  • Mentored/trained employees from part-time to full-time.
  • Addressed formal/informal complaints via investigations and resolved in accordance with organizational policies.
  • Managed Employee Performance through counseling including evaluations, disciplinary actions, and terminations when warranted by organizational policies and law.
  • Managed full-day/off-track ski lesson program through contracted resort.
  • Average budget responsibility of $505K in revenue and operations.
Instructor 10/1999 to 03/2000 Broadview University West Jordan, UT

Formerly known as Utah Career College

  • Instructor for Exercise Science Associate's Degree Program.
Corporate Wellness Intern 05/1999 to 08/1999 British Petroleum Amoco Prudhoe Bay, AK
  • Created and implemented education program on company's intranet.
  • Presented seminars based on intranet education program.
  • Conducted physical tests for Emergency Response Team assignments.
Education
MBA: Human Resources 2019 Louisiana State University - Shreveport Shreveport, LA
Supervisory Certificate: Management 2012 University of Utah Salt Lake City, UT

A 56 hour program hosted by Salt Lake County through the University of Utah for Managers. Coursework included interpersonal communication; coaching and motivating employees; managing employee expectations, accountability, and relations; and more.

Master of Science: Exercise Physiology 1999 Utah State University Logan, UT
Bachelor of Science: Kinesiology 1997 Louisiana State University Baton Rouge, LA
Affiliations/Certifications

SHRM - Current Member Status (National and Local Chapters)

PSIA - Level One Alpine

Certified Parks & Recreation Professional

NRPA - Current Member Status

American Red Cross, Instructor - CPR/First Aid for the Professional