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Highly analytical subject matter expert with demonstrated experience solving complex business issues through innovative ideas and approaches regarding procurement, human resources,and sales support. Well-versed in utilizing data management and project management methodologies (e.g., PMBOK) to enhance compliance and produce successful project outcomes.

Core Qualifications
  • ATS:  Taleo | Cbiz | ICIMS | JobVite
  • CRM: Siebel | Salesforce
  • ERP:  SAP
  • HCM: Workday |SilkRoad 
  • VMS,procurement, spend management: SAP Ariba/Fieldglass

  • Tested, assessed and hired over 5,000 TSA workers nationwide
  • Received IBM Marketing Excellence Award
  • Spearheaded the resolution of over $1 Million in vendor accruals at HPE​​
February 2016 to March 2019 Hewlett-Packard Enterprise Company Plano, TX
  •  Managed MSA/ Statements of Work (SOW) globally in support of HQ, Global Functions, Environmental Health and Safety, Leadership, Professional Skills, Tech HR, Performance and Rewards, Diversity and Inclusion, Global Learning, Coaching and Assessments, Culture and Engagement, Executive Search, and Learning Infrastructure (related to skills development).
  • Negotiated with Vendors on Terms and Conditions for the purpose of procurement and delivery of indirect and compliance training to acquire favorable pricing and enhanced quality leveraged across HPE.
      • Managed customization of SOW Templates for different types of vendors or purchases.
      • Coordinated with financial analyst on budget appropriations and PO management.
      • Consulted with financial analysts to resolve vendor payment/invoice issues and collaborated with business stakeholders to execute integrated change control.
      • Partnered with various business units to understand requirements, ensuring appropriate vendor sourcing and cost control.
      • Exercised significant independent judgment within broadly defined procurement and company policies and practices determining best methods for executing contract renewals and RFPs.


      • Appointed by Leadership to maintain and manage BC planning and documentation to meet recovery requirements when faced with a business interruption.       
      • Builds relationships and partners with leadership to advise on  continuity strategies to build resiliency. ·        
      • Contributes knowledge and end-to-end process expertise to the Business Impact Analysis (BIA).      
      • Facilitates BC exercises and participates in post-event analysis of actual incidents to develop action plans for managing risks. 
      • Advances Enterprise Business Continuity Planning (EBCP) program objectives and operates as a liaison between the EBCP team and the BC plan and process owners.
      • Utilized the Sustainable Planner to facilitate BCP for Performance and Rewards, Compensation and People Operations.
      • Created a plan to document the BC procedure to be executed by the Business Response Team when a business disruption occurs
      • Captured: Process activity, Supported IT applications, Financial, Legal, Brand Reputation, Quality service level, Supply chain, Overall Criticality and Justification for BIA. ·        
      • Facilitated BC training with real life risks ·        
      • Consulted with the head of multiple Business Units to gain acceptance and approval and implementation of the


      • Contributed to global priority compliance projects and led projects of high complexity to streamline processes, establish critical paths and execute, monitor and control projects.
      • Provided independent strategic development and analytics driving organizational goals.Executed HPE's internal contractual auditing along with risk management for HR related compliance training.

      RECORDS OFFICER         

      • Appointed by Leadership to Execute program management Governance, Identification and Records Retention Schedule to mitigate risks associated with corporate records for HR, Performance and Rewards and Compensation business units.    
      Operations Manager-Talent Acquisition
      May 2014 to November 2015
      AGILE1.Workforce Solutions Dallas, Texas

      Managed ten recruiters and three project coordinators in a dedicated RPO (Recruitment Process Outsourcing) account servicing 122 locations and 200 job titles in the Healthcare industry.

      • Utilized Visio and PowerPoint presentations to define engagement standards, Job Aids, Sourcing Strategies, SOPs and consistency of recruiting processes and procedures in a client facing environment.
      • Spearheaded strategic planning and leadership alongside the Talent Acquisition Director and fostered interaction and communication with the Client VP and other C-level stakeholders for the purpose of delivering on contractual SLAs.
      • Employed a clear understanding of the Master Service Agreement (MSA) executed with the client.
      • Streamlined requisition management, Profit and Loss management and metric reporting by creation of a Master report to track requisition numbers, priority, SLAs, caseload, job titles, job status and requisition disposition.
      • Compiled weekly reporting including Time to Fill, Open Requisitions, Sales and Leadership Summary, Pipeline, cost per hire and Vacancy Rate.
      • Managed budget and ensured systems were in place to track expenses and placement fees according to the MSA.
      Talent Acquisition Administrative Manager
      January 2011 to May 2014
      NTT DATA Corporation Dallas, TX
      Served as an administrative liaison for the Talent Acquisition, Human Resources and Sales Team for the purpose of implementing resource management for over 1,000 SAP consultants worldwide.
      • Recruited, assessed and on boarded over 75 candidates weekly including H1B Visa holders.
      • Implemented effective Bench Management by Creating and maintaining database of rejections, availability and project roll- offs.
      • Provided up-to-date Metrics to Director of Talent Acquisition, AE's, HRBP's and Business Unit (P&L) leads on all resources, particularly availability.
      • Networked internally to solve hiring process related issues specifically in regards to H1B visa status, Corp to Corp, W2 and 1099 SAP consultants.
      • Negotiated Vendor's Statement of Work (SOW) and Master Service Agreements (MSA).
      • Managed Team of Technical Writers in creation of SOP's, RFP's and resume formatting.
      Human Resources Manager
      February 2003 to July 2009
      CPS Human Resource Consulting(Department of Homeland Security, TSA) Sacramento, CA
      Implemented and managed recruitment, testing and assessment sites for over 300 U.S. Airports.
      • Managed a team of Medical professionals, IT, and HR staffing specialists for the purpose of recruiting, testing, assessing and hiring TSA employees and Federal Air Marshals nationwide.
      • Established relationships with TSA (FSD) Federal Security Director Staff to enhance client satisfaction and better understand client's recruitment goals and CPS's ability to exceed them.
      • Conducted training of Federal Office of Personnel Management (OPM) in SF86 compliance.
      • Instructed TSA staff on recruitment, Federal HR related policy and CPS assessment procedures utilizing Taleo and PeopleSoft, respectively.
      • Managed people development processes, employee engagement and employee relations issues.
      • Accumulated candidate statistical information and processed metrics for management of client's recruitment and hiring objectives by establishing benchmark and reporting tools for the TSA.
      Bachelor of Arts : Journalism Baylor University Waco, TX

      Bachelor of Arts : Slavic Studies Baylor University Waco, TX
      • HR Professional Development Series Certification
      • Completion of accelerated Project Management Professional (PMP) Exam Prep Course
      • Alternative Certification Program (ACP) in Social Studies for Dallas Independent School District (DISD)
      • Project Management Professional (PMP) In Progress
      • Expert-level proficiency in Visio, SharePoint, Excel(V-lookup,pivot tables)and PowerPoint.
      This resume is created in 7 minutes.
      Professional Summary

      DCS Specialist highly skilled in working with families as an In Home Case manager and Investigations. Skilled in responding to reports of child abuse or neglect. Approaches cases with positive outlook that focuses on the family's strengths. Skilled at assessing family's needs.


      Oral,written and interpersonal communication

      Problem identification and solutions

      Decision making and conflict resolution

      Organizational and management of caseload

      Analytical thinker

      Interviewing and eliciting information

      Work History
      DCS Specialist , 03/2013 to Current
      State of Arizona Department of Child Safety 1201 S. Alma School Road #1100, AZ 85210
      • Performed a variety of tasks as In Home Case manager included but not limited to submitting referrals and implementing resources.
      • Assessed child safety through interviewing children and caregivers.
      • Proficient in writing court reports and case summaries and compiling disclosures for Dependency hearings.
      • Testified at Preliminary Protective, Severance and Guardianship hearings.
      • Developed child safety monitor/plans.
      • Identified alternative living arrangements for children.
      • Monitored and motivated the efforts of clients to achieve their case plan goals.
      • Work closely with outside agencies. Included but not limited to family preservation agencies, local law enforcement, counseling agencies and juvenile detention personnel.
      • Investigated Child Abuse Hotline Reports.
      • Mentored new case managers.
      Bachelor of General Studies: Sociology, Criminal Justice and English, 2012
      Texas Woman's University - Denton, TX
      Currently Enrolled And Working On Master's Degree : Human Services Capella University - Minneapolis, MN
      Clerical Duties

      • Type 50WPM electronic records management, filing and data entry

      •Facilitated and coordinated meetings, interviews and appointments.

      • Proficient with Microsoft Word, PowerPoint and beginning Excel

      Volunteer Work

      Christ The King Church: Worked with homeless families preparing breakfast and morning clean up. Organized clothing donations and delivered to drop off point. Cared for children in the daycare while parents attended mass.

      Single Mother's Outreach Program: Organized a food drive between local high school and outreach program. Performed clerical duties and organized food pantry. Transported clients to various shelters for assistance.

      Additional Information

      CPR certified.

      This resume is created in 7 minutes.

      Manufacturing and production manager skilled in leading high-producing teams and using lean manufacturing to reduce costs and increase process efficiency. Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives.

      • Extensive management and leadership experience
      • Experienced and currently use LEAN principles
      • Safety-oriented
      • Results-oriented
      • Strong communication skills
      • Experienced in production scheduling
      • Adaptive team player
      • Strong organizational skills
      • Resolution-oriented
      • Staff training and development
      • Experienced  with WMS distribution system
      Recipient of the Virginia State Police HEAT Award. Recipient of the Carilion Shining Star Award.Recipient of the Roanoke City  Service Excellence Award.Roanoke City Police department Honor Guard.FEMA Management Graduate.  
      08/2018 to Current
      Site Manager Capstone Logistics LLC. Hickory, NC
      • Third party logistics manager
      • Experience managing inbound and outbound operations
      • Currently 120+ direct reports
      • Established work schedules and assignments for employees so that each area was properly staffed at all times
      • Complied with operational standards and OSHA regulations
      • Facilitated on-site staff training
      • Upheld schedule requirements and quality demands with hands-on project supervision
      • Monitored unloading dock and recorded all activity in a daily report
      08/2016 to 08/2018
      Fulfillment Center Supervisor Christiansburg, Va

      Personnel Management, Scheduling, hiring, Coaching, Using LEAN Principles, Assuring Metrics and Goals are met and reviewing key performance indicators. Inventory Control and adjustment. Review product locations for errors and adjustment. 

      11/2014 to 07/2016
      Material Inspector, Material handler, Shift lead Tecton Products Salem, Va Quality Inspection of outgoing product, Team lead, Shipping and receiving materials. Quality Control.
      09/2008 to 10/2014
      Firefighter/Police Officer City of Roanoke Roanoke, Va Responded quickly to dispatch and took appropriate action at crime and disaster scenes. Completed continuing education classes in firefighting, rescue and emergency services. Maintained supplies and materials on fire and rescue vehicles. Prepared reports of fires, accidents and emergencies for accurate transfer of information. Cooperatively and sportively interacted with coworkers and supervisors. Prepared reports in risk assessment and damage control.
      05/2005 to 08/2008
      Warehouse Manager Precise business solutions Roanoke, Va

      Reviewed new customer orders and requests and manually entered data into a centralized database. Manually created shipments, assigned carriers and dispatched shipments. Coordinated rush orders and order changes. Resolved problems for customers, warehouses and carriers. Monitored shipments to guarantee on-time delivery 

      Emergency Medicine Virginia Western Roanoke, Va
      Business Administration and Management Virginia Western Roanoke, Va, United States
      Virginia Regional Fire Academy Roanoke, Va
      Roanoke City Police Academy Roanoke, Va
      FEMA Management Institute
      This resume is created in 7 minutes.
      A dedicated student assistant, seeking a role of a grader where I could justify the role with my experience and knowledge.
      San Diego State University San Diego, California, USA Master of Science: Civil Engineering Specialization in Construction Engineering
      Karunya University Coimbatore, Tamil Nadu, India Bachelor of Technology: Civil Engineering
      Specialization in Structural Engineering 

      • Advanced Structural Analysis 
      • Mechanics of Solids
      • Design of Steel Structure
      • Computer Aided Design
      • Water Resources Engineering
      • Geotechnical Engineering 
      • Soil Mechanics 
      • Survey 
      • Foundation Engineering
      • Environmental Engineering
      03/2016 - 04/2017
      Karunya University Tamil Nadu, India Student Assistant
      • Assisted the Professor in grading and maintaining records of all student scores on assignments.
      • Assisted in conducting monthly tests for a class of 60 students. 
      • Assisted in preparing respective class slides for presentation.
      • Assisted in doing secondary research for few of Professor's PhD projects.
      05/2016 - 06/2016
      Marymatha Construction Company Kerala, India Internship, Site Engineer
      • Checking for accuracy and maintaining details.
      • Oversaw technical engineering staff to guarantee the successful completion of the project.
      • Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
      05/2015 - 06/2015
      Marymatha Construction Company Kerala, India Internship, Site Engineer
      • Analyzed reports and tests on soil composition, terrain, hydrological characteristics and other topographic and geologic data.
      • Oversaw excavation and piling works.
      • Determined strength, properties and uses of construction materials using stress analyses and analytical mechanics.
      • Proficient in MS Office and AutoCAD
      • Sound knowlege in Geotechnical investigations and terms
      • Skilled in using UTM, Loading frame, Impact test apparatus, Theodolite and Total station.
      • Experience in report writing and objective evaluation.
      • Skilled in giving constructive comments.
      • Workshop on “Structural and Foundation Analysis”, “Foundation Engineering” and “Rehabilitation of Structures” by Indian Geotechnical Society, Coimbatore.
      • Completed a project on "Stabilization Of Soft Soils Using Industrial Wastes".
      • Fellowship programme on "International Cultural Relation" by Indian Council for Cultural Relations. 
      • Presented paper on “Energy Dissipation in Beam Column Joint using Semi-Rigid Connection in RCC structure” and “Rain Water Harvesting Techniques”.

      This resume is created in 7 minutes.
      Professional Summary
      SUMMARY OF EXPERIENCE AND QUALIFICATIONS Chibuzo Ihuoma is a Collections Specialist for CoStar Group. He has over 5 year's professional experience in accounting information systems in the government-contracting industry and the private sector, data analysis, billing and finance, payroll, and management. Chibuzo demonstrates leadership qualities that encompass emphasis on critical-thinking and strong detail orientation which in 2012 earned him an off-site duty at the Department of Treasury where he supervised and facilitated information sharing and provided prompt resolutions to questions.
      Word, Excel, Access, PowerPoint, Outlook, QuickBooks, and People Soft
      Work History
      Collections Specialist, 01/2017 to Current
      • CoStar Group is a commercial real estate intelligence company.
      • Prepares outstanding accounts reports and gathers credit and/or reference information.
      • Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports.
      • Assists in resolution of outstanding invoice problems from past due accounts.
      • Responds to inquiries from customers or external collection resources.
      • Places calls or sends messages to customers with unresolved issues.
      • Applies acquired job skills and company policies and procedures to complete assigned tasks.
      Business Office Manager, 01/2015 to 01/2017
      HOUSE OF ANGELS, LLC Washington, DC
      • House of Angels is a community residence facility.
      • Ensured facility records are maintained in an accurate manner and in accordance with policies and procedures and regulatory requirements, including administrative records.
      • Performed all needed accounts payable functions.
      • Oversaw all procurement activities and procured items such as a ramp, stair lift, furniture, lighting, and beds.
      • Provided administrative and on-call coverage for the Administrator as requested.
      • Provided the Administrator with routine reports and other requested information as needed.
      • Selected Achievements:.
      • Successfully helped implement a resident funds management system.
      • Implemented a disaster plan.
      • Formed an Individual Service Plan and policy and procedures.
      Accounts Payable Technician, 01/2013 to 01/2015
      • The OCFO is a government financial agency that oversees the financial and budgetary functions of the District of Columbia Government and is charged to enhance its fiscal and financial stability, accountability and integrity.
      • Prepared vouchers for payment to contractors and billing entities.
      • Served as a point of contact to vendors to discuss and resolve discrepancies.
      • Reviewed accounts payable transactions and prepared reports, noting corrective entries required to reconcile accounts.
      • Provided support to the year-end closing process by retrieving documents and outstanding invoices.
      • Entered invoices into the tracking log and financial system.
      • Processed travel advances and expense reimbursements.
      • Made recommendations on more efficient clerical processes, and ways to reduce errors and processing delays.
      • Occasionally processed FOIA requests and protected sensitive financial information using the equivalent DC FOIA exemption for exemption b4, b6 and b5.
      • (DC: a1, a2, a4).

      Selected Achievements:

      • Successfully reorganized payment structure of a DC Public Schools vendor which led to the discovery of thousands of dollars worth of unpaid services and ultimately led to satisfying all payments.
      • Proficiently handled the statements of major corporations such as Apple, Follett, and Kellogg.
      Acquisition Specialist, 01/2013
      • SMSI (Strategic Management Solutions) is a contracting company that provides management consulting, program and project management, and technical consulting services to government agencies and the private sector.
      • Assisted the Contracting Officer's Representative (COR) leadership in day-to-day operations using a combination of multiple and varying assignments and data programs.
      • Assisted in the audit of and analysis of completed contracts and task orders.
      • Calculated cost estimates based on contract pricing and post coverage required on task orders issued the public service obligation (PSO) contracts for Government review and approval.
      • Provided comprehensive support in contract administration functions for the coordination and oversight of requirements to ensure compliance with contract terms and conditions.
      • Occasionally assisted in providing document productions for FOIA requests and protected sensitive financial and proprietary information using exemptions b4, b6 and b5.
      Records Analyst, 01/2011 to 01/2012
      • FSA (Forfeiture Support Associates) is a leading government-contracting agency that provides data analysts, records examiners, financial investigators and various other personnel required by the Department of Justice and other agencies.
      • Reviewed data and information from multiple sources.
      • Established case/project files.
      • Created and manipulated spreadsheets.
      • Prepared and formatted management reports.
      • Manipulated, transferred, computed and printed information.
      • Prepared and corrected reports and correspondence using word processing software.
      • Conducted validation and verification of case files and case data system.

      Selected Achievements:

      • Contributed to the design of a new forfeiture database system.
      • Served as the liaison to an Off-site office at the Asset Forfeiture unit of the Department of Treasury, where I supervised and facilitated information sharing and provided prompt resolution to questions from five off-site employees.
      • Received Department of Homeland Security Certificate of training for FFMS (Federal Financial Management System).
      • Received an award from the Homeland Security Investigations , Investigative Services Division for good work ethnics, positive attitude, and keen sense of duty.
      Accounting Clerk, 01/2007 to 01/2008
      • Morgan State University is a top coeducational institution which the Maryland legislature has designated 'Maryland's Public Urban University' and National Trust for Historic Preservation has designated a 'National Treasure'.
      • Provided daily accounting support to Accounts Payable and Accounts Receivables functions.
      • Entered data and verified details of financial transactions in journals, ledgers, and automated systems.
      • Reviewed and processed financial details such as invoices, vouchers, receipts, and requisitions.
      • Organized A/P and A/R batches for processing which involved sorting, alphabetizing, and running tapes to verify totals.
      • Recognized payroll expenses, liabilities, and payments on Spreadsheets.
      • Audited contractual and regular time sheets each quarter for proper accounting.
      • Processed payroll checks.
      • Calculated, processed, and reviewed employee hourly time-sheets.
      Masters of Science: Environmental Management, Current
      Bachelor of Science: Accounting, May 2010
      This resume is created in 7 minutes.
      Learning and Hr department Trainer bringing extensive experience in technical and consultatively support for training design, development and recruitment areas. HR Leader role with management experience and exceptional people skills. Versed in Communications and Computer Skills. Desires a challenging role as a HR Coordinator.
      • MS Office
      • Excellent interpersonal and coaching skills
      • Authoria Talent Management
      • Trouble Shooting
      • Professionals in Human Resources Association
      • Excellent Organizational Skills
      • Team Player
      • Problem Solving Skills
      Human Resources Coordinator 08/2016 to Current Amazon Baltimore, MD Increased sales by 17% over a two-year period.
      Provided onsite training.
      Monitored multiple databases to keep track of all company inventory.
      Organized and coded all documents related to due diligence for acquisitions. 
      Improved company metrics, Recommended new training tools for new hires. Managed and monitored new hires. Prepared new hire orientations
      Talent Acquisition Specialist 03/2015 to 07/2016 Inova Alexandria Hospital -Northern Virginia I Alexandria, VA Provided onsite training.
      Planned and executed New Hire orientation. 
      Effectively controlled the release of proprietary and confidential information for general client lists.
      Successfully led key projects which resulted in Company Positive Outcome.
      Scheduler 02/2013 to 02/2015 Advanced Health Chantilly, MD Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents.
      Prepared departmental contracts for attorney approval. Met monthly metrics,
      Personal Banker 01/2010 to 02/2013 Wells Fargo Front Royal, VA Effectively controlled the release of proprietary and confidential information for general client lists.
      Organized and coded all documents related to due diligence for acquisitions.
      Prepared correspondence, accounting and financial documents for analysis.
      Education and Training
      Associate of Science: Social Science 2017 Northern Virginia Community College - Annandale Campus Annandale, VA, United States
      Bachelor of Arts: Sociology 2019 Morgan State University Baltimore, MD, United States
      Activities and Honors
      National honor Society leadership and sucess
      This resume is created in 7 minutes.
      15 years of experience in human resources, operations and leadership positions.  Recognized for fostering developmental cultures to identify and deliver talent initiatives.  Capable of assessing and selecting talent for interns, clinical staff, supervisors, managers, and directors.  Recognized for discovering learning opportunities and leading training initiatives to improve team morale, improve retention and drive results.
      • Talent Acquisition
      • Employee Engagement & Retention
      • Learning & Development
      • Deliver HR Strategic Priorities
      • Drive Team Operations
      • Drive Profitable Sales & Business Strategies
      Talent Acquisition Specialist 10/2016 to Current Vista Health System Waukegan, IL
      • Implement and administer a talent acquisition strategy that is focused on quality, response time and cost effectiveness.  
      • Partner with managers/leadership to plan/execute strategies to meet staffing goals.
      • Source, screen and interview active/passive candidates for a wide variety of clinical, ancillary, and executive positions within the hospital. 
      • Conduct pre-employment assessments and screenings in compliance with established policies and standards. 
      • Determine appropriate compensation using corporate guidelines and market competitive wage surveys.
      • Manage job boards, social media, job descriptions, requisitions, job application system and the approval process for all positions.
      • Manage salary negotiations, the offer process and on-boarding process for all candidates. 
      • Establish and maintain relationships with colleges/universities and local community organizations.
      • Cross-trained and support all other functions within the HR department.
      People Manager 05/2013 to 09/2016 Apple Northbrook, IL
      • Implemented and managed Apple's recruiting, on-boarding, training and retention strategy to support an exceptional employee experience.
      • Facilitated developmental/coaching conversations to build performance strength and talent within the store and market.
      • Built internal/external talent pipeline for high potential leaders.   Led and participated in the internal/external candidate interview process. 
      • Drive the performance management process. 
      • Managed the In-Store Guest Trainer to discover and implement learning strategies that led to both improved business results and individual growth. 
      • Meet regularly with Sr Leaders to discuss succession planning, staffing metrics and reporting on pipeline. 
      • Established and maintained relationships with colleges/universities. 
      • Responsible for total store day-to-day operations and results.  Handled all employee and customer concerns in an appropriate and timely manner. 
      Store Team Leader 01/2010 to 04/2013 Target Illinois
      • Managed daily operations for a $27m Target store.  Led five Executives Team Leaders and over 110 Team Members. 
      • Delivered an operationally sound and profitable store all while building a diverse and inclusive team. 
      • 2011 Achieved Sales by 4.69%B(P) LY%.  Store made payroll by 1000 hours, as savings of $1,607,944. 
      • Achieved company's Total Operational Score, Guest Survey Scores and Food Safety Standards in 2011. 
      • 100% Executive Engagement Rate on 2011 Best Team Survey results. 
      • Achieved a 32.82% Turnover YTD verses goal of 50%. 
      • Participated in District Strategic Succession Planning, Led District Internship Program and District Community Captainship. 
      • Attended on-campus recruiting events and maintained relationships with colleges/universities.  
      Executive Team Leader Human Resources 01/2005 to 01/2010 Target Illinois
      • Managed and led talented Team Leaders to deliver on stores mission, specifically by executing Target's HR four core roles of Staffing, Retention, Development and Brand. 
      • HR generalist, including experience in employee recruitment and retention, staff development and strategic succession planning, employee relations, benefits and compensation, HR records management, HR policies, development and legal compliance, benefits administration, orientation and on-boarding. 
      • Worked in two Illinois stores, volume ranges from $35m to 55m with 200 employees.  Spent 2 years in an $81m store in California averaging 400-600 employees.
      District Administrative Assistant 05/2001 to 01/2005 Target North Aurora, IL
      • Provided administrative support for District Manager around the Chicago Land area.  Demonstrated integrity while handling confidential material.  Processed Executive Team Leader offers, new hire paperwork and benefits.  Maintained records for Executive Succession Plans. 
      Education and Training
      Bachelor of Arts: Design 1998 Northern Illinois University DeKalb, IL, USA
      Professional Affiliations
      Juliane Nagel has satisfied the requirements for SHRM-CP certifications as prescribed by the Society for Human Resources Management and is now a SHRM-CP certified human resource professional.
      Member, Society for Human Resource Management (SHRM) 2018
      2018 - Satisfied the requirements for SHRM-CP certifications as prescribed by the Society for Human Resources Management and is now a SHRM-CP certified human resource professional.
      This resume is created in 7 minutes.
      Highly motivated, hardworking, and detail oriented individual with a unique set of skills, experience and a 'think outside the box' mindset ready for the opportunity to make a positive impact. 
      Account Executive, Acquisition 12/2017 to Current Indeed San Mateo, 94402
      As an Account Executive at Indeed I advocate job search technology to leading companies across multiple regions and promote the power Indeed's products to make them more productive, collaborative and mobile. 
      Key Skills: 
      • Drive growth by selling pay-per-click advertising (PPC) services to small-to-medium sized employers (SMB) by leveraging daily cold calls (80+) and emails.  
      • Conduct live product demonstrations over the phone and via webinar with clients in order to gain new business.
      • Analyze trends and present monthly analytics reports clearly and effectively to my clients.
      • Build, develop and managed relationships with clients to ensure longterm continuous business.
      • Went 196% to quota (12K) in my first sales quarter as an Account Executive with no previous sales experience.
      • Currently pacing to 135% quote (42K) in my second sales quarter as an Account Executive.
      • Completed Dale Carnegie Sales Training 1 & 2.
      Content Review Analyst (Contractor at Twitter) 01/2017 to 12/2017 BCForward San Francisco, CA
      I worked as a contractor for Twitter in San Francisco, CA. I was in charge of analyzing and interpreting a large volume of sensitive web content to ensure policy standards were enforced as well as to protect and improve user experience on the platform.
      Key Skills:
      • Mastering quality control of high volume content in a multitasking and rapidly-changing environment.​
      • Able to identify gaps in policies and workflow processes and suggest feedback and improvements.
      • Ability to constantly adapt and integrate new/changed policies that occurs weekly.​
      • Tested new procedures during an incubation environment which would assist with future workflow processes for policies. 
      • Identified and provided two critical pieces of feedback that would be later added to improve Twitter's existing policy and assisted in a separate piece of feedback that would be added to yet another existing policy.
      • An original member of a team of 8 that would expand to a team of  300 as a result of high performance and exceeding client expectations.
      • Entrusted to handle Twitter's verified users as a top performing agent.
      • Top productivity performer during time on project, exceeding client's productivity expectations by an average of 36%. The ability to raise the bar has directly contributed to team's overall increase in productivity. 
      • Top quality assurance scores during time on project, maintaining a score above the 4.75/5 quality assurance score expected of each agent.​
        Director Of Operations/Co-Founder 02/2014 to 09/2016 SPG: Sneaker Price Guide App Hercules, CA
        The SPG App is the mobile app continuation of the Sneaker Price Guide Book and as Co-Founder and Director of Operations, I managed the day-to-day operations such as updating content within the app, collaborated with advertisers to promote the app, created advertising and marketing campaigns, worked with brick and mortar businesses to promote their products within the app, and identified and developed strategies for future growth of the app.
        Key Skills:
        • Able to take initiative to learn and seek solutions to unforeseen problems. 
        • Ability to identify problems and find solutions quickly.
        • Self-motivated, self-sufficient and assertive with ability to remain focused to achieve goals.
        • Works well under pressure to meet deadlines.
        • Ranked #1 consistently under paid apps in the Sports Category through App Store.​
        • Ranked #7 under paid apps in All Categories next to extremely popular Minecraft app through App Store.
        • Ranked #1 under the Sports Category for free apps through Google Play.
        • Sneaker Price Guide App accumulated over 550,000 total downloads (Paid-120K /Free-430K) in a span of two and a half years with over 700K unique visitors and 2.7 million page views during its peak year in a niche market.
        • Averaged a 4.5/5 app rating from over 1,300 total app reviews.
        • Grew the SPG Instagram account from 0 to 100,000+ by posting daily and relevant content that attracted the target market for the product. 
        Creator/Author 01/2012 to 01/2014 Air Jordan Price Guide (2013-2014) Hercules, CA
        Created a price guide to help sneaker buyers' and collectors' determine the market value of their sneakers on the secondary market-Kelly Blue Books for sneakers. Absolutely no previous experience with publishing, but was able to bring to fruition successfully.
        • #1 Top Book Seller in sports category on Amazon.
        • Sold over 10,000 copies and was featured on top authority sneaker websites such as Sneakernews, Kicksonfire and Sneakerbardetroit.
        • Acknowledged by Jordan Brand.
        • Featured in the New York Post.
        High School Diploma 2009 Hercules High School Hercules, CA, USA Accepted into all colleges applied to (UC Santa Cruz, UC Merced, San Francisco State University), but decided to forego college to pursue entrepreneurship.
        This resume is created in 7 minutes.

        Dedicated to the Waste Industry who strives to serve the company and community within which it serves. Extremely skilled with all Landfill Management practices. Driven to succeed. Stellar ethics, and excellent leadership skills. Over 25 years experience in landfill environments. With 18 years of management practices. Strong desire to help assist our organization towards success!

        • Extremely Dedicated
        • High Level with Labor Relations
        • Productivity Specialist
        • Safety Oriented
        • Relationship Building
        • Cost Reduction and Containment
        • Revenue Seeking
        • Stellar Heavy Equipment Standards
        • Team Building
        County Line Landfill/Republic Services Argos, IN Operations Manager 01/2015 to Current
        • Improved site density by over 30%.
        • Maintained a solid safety program.
        • Supported all budget standards in an efficient manner.
        • Helped transition site from 800 tons per day to 2000 tons per day.
        • Leachate specialist. Helped to refine and maintain a high output leachate treatment system. Improved all Land Application Irrigation devices.
        • Redesigned Borrow Area cut-fill sequence to maximize  soil cover productivity.
        • Overseeing site construction project. Landfill Gas/Flare upgrade.
        • Very profitable 3.5 years with new Gas to Energy Plant.  
        • Multiple continued education courses.
        • Deeply involved with heavy equipment budgeting process and maintenance.
        • Contract and lease agreement processing with site rental properties/agricultural leasing . 
        • Drastically improved Union/Labor employee relations.
        • Responsible for all safety related training/observations/OSHA.
        • Drastically improved site aesthetics.
        • Highly involved with community relations.
        • Gained site wetlands release from EPA mitigation process.
        • Licensed State of Indiana Landfill Manager
        • 2000 TPD site


        Republic Services Celina Sanitary Landfill Celina, OH Lead Operator w/Management Responsibility 08/2007 to 12/2014
        • Overseeing all site functions/development.
        • Conducted all safety meetings.
        • Involved with all budgeting processes.
        • Assisted with design/build of engineering controls.
        • Conducted all site tours/regulatory inspections (accompanied state inspectors).
        • Stellar safety record.
        • Familiar with all site engineering controls.
        • Maintained solid continued landfill education course plan.
        • Responsible for all site equipment maintenance programs.
        • Transfer Station Experience.
        • "Key Employee" credentials for State of Ohio.
        • Mining Foreman license holder.
        • Conducted site safety/equipment training activities.
        Allied/Republic Services Cherokee Run Landfill Bellefontaine, OH Equipment Operator 06/2003 to 08/2007
        • Operated D-9 Dozer
        • Operated 390 CMI and 836 Compactor
        • In charge of operations after 4pm closing/covering activities 2000 tpd site
        4 Jays Landfill Samsula, FL Landfill Operations Specialist 04/2001 to 06/2002
        • Oversaw operations at an independent land clearing/ C and D "hurricane" site.
        • Dealt with all Regulatory Agents as follows: Florida DEP, Volusia County Health Dept., US Department of Forestry.
        • Acquired State of Florida Landfill Management License.
        Allied Waste Industries Celina, OH Operator-(Overseeing site functions) 08/1997 to 03/2001
        • Volunteered to assist with operations here involving a major reassessment and subsequent clean-up of Celina Sanitary Landfill. I was asked to stay with this site for multiple years to assist with managing operations.
        • Obtained State Mining Foreman credentials.
        • Responsible for safety meetings.
        • Conducted all site regulatory inspections.
        • Active with design/build-cell construction.
        • Trained to deal with Union labor issues.
        • Operated all equipment including D-5,D-6, D-7 Caterpillar Dozers.
        • Attended Zoning meetings.
        • Conducted multiple site tours.
        Laidlaw-Cherokee Run Landfill Bellefontaine, OH Equipment Operator 06/1994 to 08/1997
        • All working face operations.
        • Operated 826 Compactor/D-8Dozer/Haul Truck/Excavator.
        • High levels of safety training.
        • HazMat-Train the Trainer HaZMat.
        • 3000 TPD site.
        HRH Industries/Cherokee Run Landfill Bellefontaine, OH Operator/Laborer 04/1991 to 06/1994
        • Labor intensive work-litter picking/fencing construction.
        • Equipment maintenance.
        • Soil/cover haulage.
        • Leachate system work.
        • Equipment operated included Caterpillar backhoe, small dozers, Water Truck, Roll-off, Vibratory Roller, Clay/Gravel Plant.
        • All phases of Cell Development.
        Industrial Engineering 1993 Lima Technical College, Lima, OH, USA Maintained Deans List Credentials while attending this course.
        Coursework in continued applied business college credit courses and landfill related learning applications.
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        Creative, positive, open-minded, responsible Human Resource Business Partner who is a self-starter focused on recruitment, retention and internal development while building and maintaining strong relationships with business partners to support the companies values, mission and objectives.

        • Excellent relationship builder with Senior Leaders and Business Partners
        • Full life cycle recruitment expert in high volume environment
        • Skilled in sourcing/cold calling, Recruitment Events to attract top talent
        • Experienced ATS User including Silkroad and Taleo Cloud Service
        • Expert knowledge of Linkedin Recruiter, Social Media platforms and Web Based Job Forums
        • Skilled in University Relations Recruitment
        Allina Health July 2017 to Current Talent Acquisition Specialist
        Minneapolis, MN
        • Manage the recruitment process for a variety of Metro/Regional Hospitals in Mental Health, Social Services, Respiratory, Laboratory and Pharmacy.
        • Interview Internal/External Candidates to determine if they are a fit for Allina Health while promoting Allina as Employer of Choice.
        • Support Hiring Managers to determine needs, position requirements and preferences.
        Kindred Healthcare December 2015 to March 2017 Regional Recruitment Manager
        Bloomington, MN
        • Managed the recruitment process for 26 Home Health and Hospice branches throughout two districts, seven states.
        • ​Recruited Registered Nurses, Physical Therapists, Nurse Practitioners, Speech Therapists, Occupational Therapists, Medical Social Workers, Spiritual Care Coordinators, Quality Managers, Administrative, and Manager of Clinical Practice roles.
        • Built and maintained strong relationships with Executive Directors and Senior Leaders to ensure we followed the recruitment process and hired top quality candidates.
        • Planned and hosted recruitment events which included, Open Houses, Dine and Dashes and Continuing Education events to market and gain attraction to Kindred for future opportunities.
        August 2014 to December 2015 Stay at Home Mom
        Shakopee, MN
        Kohl's Department Stores August 2012 to August 2014 Territory Talent Recruiter
        Eagan, MN
        • Recruited top talent Assistant Store Managers and Store Managers through strong communication and focused strategies for a Territory which encompassed 4 regions with over 300 stores.
        • Built and maintained strong relationships with candidates, peers and business partners.
        • Maintained warm candidate relationships and communication.
        • Managed new and existing needs in multiple markets and remained flexible with the evolving needs of the business environment.
        • Completed full cycle recruiting process, focused on the talent entering the pipeline.
        • Supported University Relations in the hiring of Interns and Managers in Training.
        • Maintained a presence on campus by planning and participating in events.
        Kohl's Department Stores October 2011 to August 2012 Regional Talent Assistant
        Maple Grove, MN
        • Responsible for the daily operations of a Regional Talent Office which encompassed 69 stores within 5 districts.
        • Assisted in recruiting of external executive candidates through cold calling, sourcing websites, and referrals.
        • Supported University recruiting through enhancing campus relationships, scheduling and attending first and final interview events and candidate offers for Internships and Manager in Training positions.
        • Responsible for the completion of the executive on-boarding process which included, background checks, reference checks, offers, training materials and communication with training stores.
        • Provided support for talent builders and developmental days.
        • Supported internal business partners with talent/people needs.
        Kohl's Department Stores May 2008 to October 2011 Customer Service/Apparel and Accessories Supervisor
        Mankato, MN
        Minnesota State University, Mankato 2008 Bachelor of Science: Communications Mankato, MN
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        Professional Summary

        Friendly and outgoing professional with over six years of experience working with physically and intellectually disabled children. Proficient in assisting teachers with varied activities, carrying out instructional programs based on the Individual Education Plan (IEP). Proven record of maintaining privacy of students, staff and school district. 

        • Special education
        • Certified Teacher Assistant
        • Schedule management
        • Strong written and verbal communicator
        • Motivated to help others
        • Familiar with behavioral disorders
        Work History
        Talent Acquisition Specialist, 07/2016 to 11/2016
        Victoria's Secret Manhattan Talent Team New York, NY
        • Identifying and sourcing top talent for current and future open roles in a new flagship store opening.
        • Develop and implement recruitment strategies.
        • Coordinate and host large scale hiring events.
        Operations and Staffing Supervisor, 07/2013 to Current
        Victoria's Secret (2011) Staten Island, NY
        • Delivering top line sales results and growing the business through insight to action.
        • Building customer loyalty through current brand strategies and customer relationship marketing.
        • Drives total store results with specific ownership for labor scheduling, staffing and on-boarding coordination; building and growing high performing teams.
        • Executes all operational and administrative tasks.
        Teaching Assistant/ Paraprofessional, 11/2011 to Current
        NYC Department of Education New York City
        • Assist and support students with emotional, cognitive, physical handicaps, autism and special needs with classwork and daily care.
        • Guiding and supporting students in small group instruction settings with class routines.
        • Redirected poor behavior using the positive reinforcement method.
        • Communicated with children to provide them with comfort, encouragement and positive reinforcement.
        Group Instructor, 10/2008 to Current
        On Your Mark Inc Staten Island, NY
        • Collecting data documenting student behavior for instructional purposes.
        • Created strategies to meet the needs of mentally and physically disabled students.
        • Led activities that developed students' physical, emotional and social growth.
        • Gave one-on-one attention to students, while maintaining overall focus on the entire group.
        Bachelor of Science: Marketing, 2014
        College of Staten Island - Staten, NY
        Volunteer Work

        Community Health Action, Staten Island, NY (09/2014-03/2015) Duties included filing confidential papers, entering data into excel, organizing patients' files, and educating others on health disparities.

        District Office of Congressman Vito J. Fossella, Staten Island, NY (06/2006-08/2006) Duties included working with constituents in the district, filing papers that contained  issues of importance to the district and special projects.

        Public School 37, Staten Island, NY (07/2004 -08/2004, 01/2010-5/2010), Duties included assisting the teacher and helping special needs children achieve academic goals.

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        Professional Summary

        Results driven professional that develops and maintains strong long lasting relationships. Provides customer focused solutions driving revenue growth. Credible, effective communicator that successfully collaborates with cross functional teams and C-suite executives. Analytical, strategic, personable with excellent organizational and time management skills. Thrives in fast paced environment within a dynamically complex organization that values professional integrity.


        Strong Customer Relations

        Business Development

        Operations Management

        Process Implementation

        Project Development and Management

        Conflict and Problem Resolution
        Team Building and Leadership

        Excellent Communicator

        Effective Trainer and Engaging Presenter

        Staff Management

        Work History
        NATIONAL ACCOUNT MANAGER, 03/2016 to Current
        • Develop revenue generating relationships, driving growth and currently tripling sales 
        • Collaborate with product specialists and techs  developing sales initiatives including cross selling and upselling
        • Provide sales support, product training sessions and presentations 
        • Proactively assess, clarify, and validate customers' needs on an ongoing basis
        • Negotiate product contracts, prepare proposals, manage client relationships via standard CRM practices
        • Successfully achieve monthly goals and complete all administrative duties 
        SENIOR SITE SPECIALIST, 01/2009 to 01/2016
        • Onsite representative that traveled and supported large hospital, IDN and research organizations 
        • Provided client focused solutions ranging from lab/healthcare consumables and services, diagnostic kits, reagents, analytical instruments and capital equipment.
        • Inventory Management and managed onsite stock rooms
        • Developed and led stockroom improvement projects to advance operational efficiencies.
        • Understood end user and supply chain concerns and anticipated their future needs
        • Order management, problem resolution, customer service, quoting and fielding  questions
        • cGMP, FDA,  PPI trained, GPO contracts, business reviews
        • created best practices,  financial metrics, met all key performance indicators
        • Worked closely with product specialists, sales reps and built strong vendor and client relationships
        SALES MANAGER, 01/2007 to 01/2009
        • Hired, trained and managed various sales teams
        • Designed marketing and public relations programs that promoted sales and client retention
        • Traveled to current and target accounts to maintain business relationships and develop new accounts
        • Created marketing materials and maintained client databases
        OFFICE MANAGER, 02/2001 to 11/2007
        • Account management and logistics, scheduling, invoicing, hiring, payroll
        BBA: Marketing CLEVELAND STATE UNIVERSITY - Cleveland, OH