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Professional Summary

Self-directed individual motivated in gaining experience in customer service. Passionate in using interpersonal communicative skills to build relationships while helping people.

  • MS Office Suite
  • Salesforce
  • Superior organizational skills
  • Strong interpersonal skills
  • Analytical thinking
  • Strategic decision-making
  • Managing deadlines
  • Information collection
Work History
02/2019 to Current
Program Leader After-school All-stars Tukwila, WA
  • Improved student's analytical skills by introducing state-of-the-art computer program technologies.
  • Collaborated with a team of faculty to develop after-school tutorial program for students in need of extra help.
  • Developed and taught lessons on relevant programming languages such as Scratch and HTML/CSS/JS
02/2019 to Current
Coding Instructor Coding With Kids Seattle, WA
  • Implemented and taught various lessons on programming languages to students ages 8 - 17
  • Coagulated with other instructors on best practices to strengthen teaching skills and students success
05/2018 to 01/2019
Personal Banker Chase Issaquah, WA
  • Expanded client base by promoting new financial products.
  • Created innovative financial solutions to meet customer needs and provide competitive edge.
  • Built client rapport to ensure consistent satisfaction and loyalty.
11/2017 to 02/2018
Financial Solutions Representative II First Tech Federal Credit Union Seattle, WA
  • Listened to members and recommended options that best fit their needs.
  • Used resources to cross-sell and make referrals when appropriate.
  • Served as a point of contact with partners to maximize sales.
  •  Furthered team connection by serving as a peer coach.
  • Assessed clients' financial situations to develop strategic financial planning solutions.
11/2016 to 10/2017
Personal Banker Wells Fargo West Seattle, WA
  • Helped customers succeed financially by building lifelong relationships and providing options that best fit their interests.
  • Promoted company culture of supporting customers achieve their financial goals.
  • Participated as a Wells at Work Advocate providing banking knowledge to local businesses.
  • Worked as a team to achieve highest customer survey rating for entire district.
Expected in 06/2020
Bachelor of Science: Biological And Physical Sciences
Bellevue College - Bellevue, WA
  • Coursework in Physics, Chemistry, and Biology
Associates: Science Bellevue College - Bellevue
  • Coursework in chemistry and biology
Programming Coding Dojo - Seattle, WA

Enrolled in Online Bootcamp learning different programming languages such as HTML, CSS, JavaScript, JQuery, MySQL, Python, etc.

Notary Public, 2017-2021
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Fitness Instructor who combines individual exercise sessions with comprehensive nutritional counseling to help clients achieve personal goals. Encourages clients to love themselves by implementing healthy eating and workout plans.

  • Nutrition supplement familiarity
  • Weight management expert
  • Wellness coach
  • Zumba instructor
  • Team building
  • Dedicated
  • Fast learner
  • Languages: Spanish and English
  • Customer Service
01/2013 to 01/2017
Instructor Zumba Santiago, Chile Explained ways to measure exercise intensity for the best results and designed each class to match the skill and learning levels of all participants.
07/2017 to 11/2017
Nutritional advisor and fitness Herbalife Santiago, Chile Promoted club programs, products and services to participants.
Education and Training
Herbalife Support System Santiago Chile Coursework in Health and Physical Education, Communications, Marketing and Business
Activities and Honors
Jazz Dance Academic Achievement Certificate.
Marisol Pecci Academy 2002
International Dance and Jazz Dance Academic Achievement Certificate.
Diana Bernal Acaddemy 2003
Certificate of achievement at the level of Senior Consultant and nutritional advice.
Herbalife Nutricion 2017
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Energetic Group Fitness Instructor with strong background in Water Safety, Aquatic and Zumba instruction. Highly motivated to help others reach and commit to long-term health and fitness goals. Equipped with the technical training necessary to provide a safe and sanitary environment. Encourages aging clients and those with severe health issues to incorporate low impact exercise into their daily routines. Promotes activities and coping methods that transform unhealthy habits and fuel healthy minds and bodies    
  • Apprentice Electrician
  • CPR and First Aid certified
  • AED certification
  • Certified Pool Operator
  • Licensed Zumba Fitness Instructor 
  • Water Aerobics Instructor
01/2000 to 09/2016
Zumba Fitness Instructor/Water AerobicsInstructor/Water Safety Instructor Kilgore College Kilgore, TX

Offered Accredited classes for Kinesiology Department.
Encouraged students to engage in group fitness classes and other activities in the gym to meet fitness goals.
Guided students in safe exercise, taking into account individualized physical limitations.
Taught students how to modify exercises appropriately to avoid injury.
Carefully evaluated students needs and assisted them in achieving personal fitness goals.
Counseled students on proper nutrition and exercise habits.
Administered fitness assessments and kept attendance records to calculate grades each semester.



10/1999 to 09/2017
Certified Water Aerobics Instructor Christus Good Shepherd Medical Center Marshall, TX
Licensed Zumba Fitness Instructor Christus Good Shepherd Medical Center Marshall, TX Explained ways to measure exercise intensity for the best results.
Designed each class to match the skill and learning levels of all participants.
Suggested exercise modifications to individual students to avoid strain and injury.
Prepared, cleaned and organized studio and pool after each group fitness class.
Encouraged members to continue attending group fitness classes.
Tracked class attendance and monitored class size to gauge the effectiveness of promotions.

Corrected dangerous movements and suggested alternate exercises.
Certified Pool Operator Christus Good Shepherd Medical Center Marshall, TX
Balance, monitor and record pool chemistry. Maintain and monitor equipment. Order and keep inventory on chemicals. Clean and organize pool area to ensure and safe and sanitary environment for patrons.
Water Safety Instructor Christus Good Shepherd Medical Center Marshall, TX
Offered specific levels of swimming lessons to accommodate beginners to advanced competitive strokes including mentally and physically impaired populations. Developed survival skill trainings for each level.
Certified Lifeguard Christus Good Shepherd Medical Center Marshall, TX Kept a watchful surveillance on bathing patrons. Corrected dangerous behavior to prevent accidents. Rescued and assisted those in need.
11/2017 to 09/2018
Aqua Aerobics Instructor City of Longview Paula Martin Recreation Longview, Texas

Conduct safe and effective aqua exercise classes to promote client wellness and quality of life.

07/2018 to 09/2018
Swimming Pool Technician Keith's Pool Service Longview, TX
  • Collected water samples to check chemistry and added proper chemicals to meet level requirements.
  • Inspected and adjusted pool water levels for optimum functioning and comfort.
  • Performed basic repairs and maintenance service to maintain pool functionality.
  • Operated vacuum equipment, use hand tools and emptied skimmers to keep pools in pristine condition.
  • Processed work orders and prioritized jobs.
Education and Training
Attended 1 1/2 yrs: Basics Kilgore College Kilgore, Tx, United States
Emphasis in Industrial Drafting.
Electricity Kilgore College Kilgore, TX, United States

Certificate of Completion for Kilgore College Industrial Electrical Technology Level II Certificate

  • 48hrs Industrial Electricity
  • 36hrs Electrical Printreading
  • 4hrs Electrical Control Wiring
  • 8hrs Electric Motors
  • 64hrs Industrial Wiring
  • 48hrs Troubleshooting Electrical Systems
Activities and Honors

Continued Education

  • SCW Dallas Mania
  • Arthritis Foundation Aquatic Exercise
  • Multiple Sclerosis Aquatic Exercise
  • Parkinsons Aquatic Exercise
  • Zumba Fitness Specialty Programs

Certified United States Water Fitness


Licensed Zumba Fitness


Certified Pool Operator


Certified American Red Cross Water Safety Instructor and Lifeguard from 1972/2016

TDLR Apprentice Electrician

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Professional Summary
Qualified Library Assistant seeks employment within the Portland Community College Library System.  Responsible, enthusiastic, fast learner.   Dedicated to superb patron service.
  • Six years' experience working in a variety of library settings.
  • Skilled in working with the public and an adept provider of professional customer service.
  • Detail-oriented, effective multi-tasker, independent worker.

  • Knowledge of circulation and reference procedures.
  • A collaborative team player.
Work History
10/2009 to Current
Licensed Zumba Fitness Instructor Various Portland, OR
I have spent the last eight years inspiring class participants to achieve their fitness goals.  I currently teach classes with Portland Parks and Recreation, Portland Community College, Fred Meyer Corporate Office.
09/1998 to 07/1999
Library Assistant Leon County Public Library Tallahassee, Florida

    Worked as a Library Assistant in the Circulation Department of a public library.
  • Checked in, checked out and renewed library materials.
  • Resolved patrons' complaints tactfully and professionally.
09/1995 to 06/1998
Library Techical Assistant Florida State University Strozier Library Tallahassee, Florida
  • Instructed students on research techniques and the use of information technologies.
  • Located print and online materials for students completing research projects.
  • Performed office manager duties for seven reference librarians in the Reference Department.
  • Supervised student assistant workers.
01/1993 to 08/1995
Library Assistant San Diego County Law Library El Cajon, California
  • Assistant to the Reference Librarian.
  • Scheduled and coordinated the use of library equipment.
  • Directed the public and attorneys to resources according to their research needs.
  • Processed all incoming materials.
  • Responsible for re-shelving materials and maintaining library procedures.
Bachelor of Arts: English
University of Oregon - Eugene, Oregon