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Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Served drinks for all special occasions. Worked in the members lounge serving lunch.
Customer service professional with a highly diversified background and quarterbacks' team player attitude.
I passed both the series 7 and 63 registered representative exams within days of my 20th birthday as well as received many commendations on a job well done over the years in my diverse employment background.
Negotiated contracts with outside providers to minimize costs to the company and customers.
Established transportation cost standards.
Evaluated operational records and made scheduling adjustments to maximize efficiency.
Conducted research on logistics operations, including literature reviews, interviews and site visits.
Stacked and transported all overstock to storage areas.
Unloaded cargo from truck with hand trucks and pallet jacks.
Selling of health insurance products and providing of customer service and client care.
Tending of bar and providing of excellent customer service, bar porter work, changing of kegs, etc...
Set appointments for office visits.
Handled billing/collection from various insurance agencies HCFA, etc...
Effectively managed departmental expenses to stay within allocated budget.
Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.
Dealing of various casino games.
Compliance with NJ state gaming laws.
Developed rapport with the customer base by handling difficult issues with professionalism.
checking of telecommunications technicians work to insure compliance with company guidelines.
Generated and distributed daily reports and order acknowledgments to appropriate personnel.
Lead on and off-site customer support teams across multiple systems.
Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
Reviewed clients' accounts and results regularly to determine whether life changes, economic developments or financial performance indicated a need for plan revision.
Implemented financial planning recommendations.
Selected and maintained superior investment portfolios.
Maintained confidentiality of bank records and client information.
Perfect Attendance Academic Achievement Award
I am eagerly seeking a position within the Customer Service/or Hospitality Industry. I have the ability to follow detailed instructions and execute to them with accuracy, in a fast-paced and constantly changing environment. I also have a passion for preferred positive outcomes for customer interactions due to the variety of job-related experiences.
I have the innate ability to work both independently and as a team player. I thrive on productivity and accountability. I have been acknowledged for my adaptability, attention to detail and integrity.
Areas of Interest: Brain, Exercise, Nutrition and better Health Management
Areas of Concentration: Wellness/Nutrition/Lifestyle Management
Areas of Concentration: Kinesiology/Exercise Physiology/Athletic Training
Areas of Concentration: Electrical Engineering Sciences/Medical Sciences
Foundations of Coaching 101
Spanish - Basic knowledge
St. Vincent de Paul (Customer Service)
Atlanta Phoenix, Women's Professional Football (Chiropractor)
CSUB NCAA National Champions (Massage Therapist)
1988 Winter Olympics, Calgary, Alberta, Canada (Massage Therapist)
Watersports (waterskiing, swimming and wave runners)
Learning new concepts/ideas