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Customer service professional with over 20 years of extensive client interface. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with executive and business audiences. Results-oriented, strategic sales professional. Highly enthusiastic customer service professional with in-depth knowledge of food handling, account management and training. 
  • Client-focused
  • Training and development
  • Contract auditing
  • Financial records and processing
  • Contract negotiation/review/drafting
  • File/records maintenance
  •  Sales driven 
  • Stock management
  • Customer focused
  • ​Creative problem solving
  • Results-oriented
  • Customer satisfaction
  •  Accounts payable/receivable 
  • Business management/development 
Work Experience
Miracle Springs Resort & Spa Desert Hot Springs, CA Server Bartender 09/2017 to 04/2018 Riverside County Food and Beverage Certified. Served beverages at events while interacting with over 300 guests in a positive and effective manner. Performed in accordance with the state of California laws and regulations regarding service of alcohol.Maintained knowledge of current menu items, garnishes and preparation methods. Managed opening and closing duties which included restocking bar items. 
Atrium Sober Living Palm Springs, CA House Manager 01/2017 to 09/2018 Ensured that the compatibility and integrity of all sober livings were upheld. Successfully led all facets of sober living day to day operations. Oversaw clients from intake through discharge. Ensured all sober living residences were drug & alcohol free. Provided a community environment by maintaining  monthly house meetings and communications with house managers and sober living members. 
Warren County Board of Education Bowling Green, KY Cafeteria Manager 01/2009 to 01/2013 Responsible for planning, managing, monitoring, supervising and providing assistance in the provisioning, operation, and functions of a food service facility (cafeteria) with a staff serving, breakfast and lunch with additional ala carte sales. Planned, coordinated, assigned, overseen and participated as required in the preparation, cooking and serving of food. Prepared and maintained necessary records and files. Identified problems and suggested changes in methods and procedures. Opened kitchen, set up equipment and prepared cafeteria for serving. Trained personnel in operational procedures. Maintained accurate food service records. Maintained consistency in food preparation and service to students and school employees. Ordered cafeteria supplies and prepared over 300 food orders as needed. Successfully provided USDA inventory and production records.                                                                                                                                                                                                                                                                                            
JFK Catering and Cafe Bowling Green, KY Owner 01/2007 to 01/2012 Successfully managed the activities of 16 team members in multiple locations. Responsible for managing the day to day operations of the restaurant and proving a welcoming enviroment for all customers. Monitored multiple databases to keep track of all company inventory. Successfully led key projects which resulted in continuous opportunities with local radio stations, music groups and wedding events.
Education and Training
High School Diploma 1990 Logan County High School
Associate of Arts Drawns Junior College
Activities and Honors
  •  Court Appointed Special Advocate, Department of Justice (2001-2006)
  •  Member, Kentucky State Grant Review Panel (2003-2005) 
This resume is created in 7 minutes.
I am currently a cafeteria manager for North Lawrence Community School Corp. I have held this position for 15 years. Other management skills I have acquired are assistant manager position at a restaurant . (KFC) 
I have a Food handlers license to store, prepare food. 
I am responsible for ordering and receiving of all the food and chemicals for Dollens / OMS .
I am  personally reasonable for the safety of  over 300 children's breakfast and lunch daily. Food safety, HHACP, Foodborne Illness,  Food allergies and Blood borne pathogens, employee safety training, employee food handling safety, as well as the meal preparation.  I am CPR and AED Certified. 
At Lowes I have been trained in several areas. Which include paint area, blinds, appliance, unloading delivery truck, DSHR, cycle count, IRPS,  Hazmat, threading pipe, banding machine, special order appliances, run register  inside lawn garden chemicals, out side lawn and garden, cut carpet and vinyl flooring, pallet jacks, Fashion appliance, wire cutting,  baley more, finding what a customer wants and needs . I am able to use  several difference area on the computer. Customer service is one of the most important areas at Lowes to me. 
  • Training and Development
  • Management 
  • Phone Skill
  • Problem Solver
  • Customer Satisfaction
  • Expense control
  • Sales, Stocking 
  • Handling Money
  • Money Deposit 
  • Cash Register 
  • Quick learner
  • File/records maintenance
  • Small Maintenance
  •  Key some locks
  •  Cash register 
  • Defuse Situation
  • Discipline Employees
  • Annual Evaluations
  • Employees Scheduling
  • Employees Training
  • Employees Morale
  •  Employee Mentor
  •  Good listening skills
  • Computer skills
  • Credit Card Application 
  •  Customer Appointment 
  • PSI
  • PSE
08/2005 to 04/2018
Cafeteria Manager North Lawrence Community Schools Bedford, IN
I am a manager reasonable  for , Scheduling ,ordering, deposits , inventory, food quality, customer service, food safety training, Civil Rights Training, sanitation training and  communication with staff, parents and the children.
Provided onsite training.

I have five hours of safety training class for NLCS (list upon request)
I have worked for the Nlcs Corporation since August 2001
Started as a kitchen employee worked my way to manager:
05/2018 to 04/2018
Sales Associate Lowe's Home Improvement Bedford, IN
I have learned many different abilities at Lowes. red and blue charts retrieval , register, location of merchandise. How to get and place special orders, PSI, PSE appointments.
How to cut blinds, thread pipe, make new keys,  rekey some locks, cut wire, down stock ,order appliances and many of there items. Rotation of product on shelf.
How to ask for assistance if you need help. In Line for training of the order picker and the star wars, and the fork lift .
Education and Training
Associate of Science: Social science Vincennes University Vincennes, IN, United States
High School Diploma: Gerneral Bedford North Lawrence High School Bedford, IN, United States Vocational school 2 years as well Graphic Arts 
My Bucket list
I hope that in my years of life. I will serve and honor my fellow peers, to the best of my ability. Treat others with the respect and loyalty that they all deserve.
Most of all I want to make a difference in people's lives by way of happiness and positive reassurance. 
This resume is created in 7 minutes.
Hardworking Cafeteria Manager focused on producing quality food and providing excellent customer service, with precise and rapid order processing skills, who successfully manages 8-10 crew members and large volume orders.
  • Cash handling
  • Reliable team worker
  • Delivers exceptional customer service
  • Proven leader
  • Excellent multi-tasker

  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Engaging personality
Recognized by peers and management for going above and beyond normal job functions.
Bedford County Board of Education Shelbyville, Tn Cafeteria Manager Up-sold additional menu items, beverages and desserts to increase school profits, processed payments and responded appropriately to guest concerns. Communicated clearly and positively with co-workers and management. Packaged menu items into bags or trays and placed drink orders into carriers. Accurately measured ingredients required for specific food items. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
01/2010 - 07/2013
T&M Market Shelbyville, Tn Cashier/Cook Took initiative to find extra tasks when scheduled duties were completed. Worked well with teammates and openly invited coaching from the management team. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Carefully maintained sanitation, health and safety standards in all work areas. Quickly and efficiently processed payments and made accurate change.
Cascade High School Shelbyville, Tn, U.S. High School Diploma