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Professional Summary

Enthusiastic Server/Bartender offering 8 years of service industry experience. Highly skilled in serving a high-volume customer base with enthusiasm and efficiency. Fast worker who seeks value in customer satisfaction and team collaboration.

  • Customer/ guest services
  • Excels at upselling
  • Organized / cleanliness
  • Effectiveness with diverse clientele
  • Results oriented
  • Verbal / oral communication
  • Money handling
  • Time management
  • Collaborative team player
  • Positive attitude
  • Adaptability
2017 Personal Fitness Trainer Diploma : Exercise Science National Personal Training Institute of Colorado

Graduated with Honors

2014 Public Health and Wellness Institute for Integrative Nutrition

ServSafe: Food Handler / Alcohol Training (current as of July 2018)

NPTI Certified Nutritional Consultant CPR/First Aid (June 2017)

Certified Health Coach: Institute for Integrative Nutrition (2015)

Work History
July 2018-Current Server | Bacco Trattoria | Littleton, CO
  • Accountability and punctuality in the opening and closing of the restaurant
  • Go to employee as stand in manager when the owner was absent
  • Performed and exceeded all duties, expectations and responsibilities
January 2011-June 2018 Bartender/Server | Twin Peaks Restaurant | Lakewood, CO
  • Promoted to bartender after constant high performance in high volume situations
  • Ensured compliance with company policies, regulations, and safety guidelines
  • Provided outstanding service to increase customer loyalty
  • Utilized knowledge of mixed beverages, specialty liquors, and craft beers
  • Poured drinks using standard pour according to specifications
  • Verified that guests at the bar were of legal age
November 2015-March 2016 Server | Kickapoo Tavern | Keystone, CO
  • Effectively upsold alcoholic beverages, appetizers and desserts
  • Maintained complete knowledge of restaurant menu, including daily specials

(Seasonal Job)

November 2014-October 2015 Cocktail Waitress | Prive At Dorchester | Denver, CO
  • Catered to exclusive high standard clientele
  • Ability to work independently through the use of multitasking and strong attention to detail
  • Promoted and endorsed the company to bring in new business
  • Maintained accuracy and efficiency when processing sales transactions
  • Effectively listened to, understood, and clarified guest concerns and issues
February 2013-March 2015 Event Sales | Flip Belt | Broomfield, CO
  • Maintained constant presence at event to address customer needs
  • Promptly responded to guest inquiries from the website and returned all emails and voice messages within the business day
  • Product knowledge
  • Personal image used as predominant representation of the company though marketing and promotional materials
Invaluable Life Experiences

Landmark Forum: A study in accountability, integrity, commitment, firm understanding in relation to self and others.

  • Programs: Landmark Forum, Advanced Course, Commitment Seminar.

Independent Travels - Greece, Germany, Austria, Prague, Hungry, and Australia.

Volunteer Work - Climb for a Cure : Leukemia and Lymphoma Society / Team In Training

  • Raised personal goal / team goal.
  • Climb consisted of completion of Everest Base Camp, Nepal.
  • Food Program: Pranic Healing
This resume is created in 7 minutes.
Seeking part or full time employment with a reputable company that provides opportunity for growth.
Work Experience
01/2016 to 01/2016
Cocktail Waitress Sapphire Night Club Las Vegas, NV Interacted with guests in designated sections, ensuring a pleasurable experience, provided cocktail and bottle service while consistently attending to all guests' needs.
01/2016 to 01/2017
Blackjack Dealer Hardrock Hotel and Casino Las Vegas, NV Greeted players and ensured their experience was enjoyable and all needs were met.  Explained rules making sure that all casino rules and regulations were upheld.
01/2015 to 01/2016
Server Cadilac Restaurant Las Vegas, NV Delivers exceptional service by greeting and serving customers in a timely, friendly manner.  Maintain knowledge of current menu items, garnishes, ingredients and preparation methods.  Assist guests with making menu choices in an informative and helpful fashion.  Goes above and beyond whenever possible to ensure an outstanding and memorable visit for guests.
01/2014 to 01/2015
Dealer The D Casino Las Vegas, NV Dealt table games including blackjack, variations of poker, and baccarat, while intermittently go-go dancing for 25 minute intervals.  Taught guests the rules of the games, and ensured guests' needs were met.
01/2013 to 01/2015
Server Hot n' Juicy Crawfish Las Vegas, NV Delivered exceptional, friendly and fast service.  Maintained sections of 7 or more tables, and successfully managed to adhere to all guests' needs.  Skillfully anticipated and and addressed guests' service needs, which included assisting opening various seafood items such as crab, lobster and crawfish.
Educational Background
Bachelor of Arts: English University of Nevada Las Vegas Las Vegas, NV
This resume is created in 7 minutes.
Professional Summary
Customer-oriented proffessional with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Highly skilled in responding to customers and addressing customer complaints. Achievement-driven customer service specialist who's work is efficient independently as well as collaboratively.
  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Cash handling expert
  • Micros POS System

  • Up-selling capability
  • High energy
  • Courteous, professional demeanor
  • Guest relations professional
  • Microsoft Office
  • Aloha POS System
Work History
Server, 01/2011 to 03/2013
Buffalo Wild Wings Bridgewater, New Jersey, United States
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Developed and maintained positive working relationships with others to reach business goals.

Sales Consultant, 02/2013 to 06/2014
Victoria's Secret & PINK Fort Lauderdale, Florida, United States
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.

Seasonal Server, 08/2014 to 02/2015
Tap 42 Fort Lauderdale Fort Lauderdale, FL
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Inventoried and restocked items throughout day.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Resolved guest complaints quickly and efficiently.
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Consistently provided professional, friendly and engaging service.

Cocktail Waitress, 04/2015 to Current
BRIO Tuscan Grille Gilbert, Arizona, United States
  • Consistently provided professional, friendly and engaging service.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Associate of Arts: general studies, Current
chandler-gilbert community college - gilbert
High School Diploma: washington township - New Nersey
This resume is created in 7 minutes.
Over five years of customer service, event planning, staff leadership, communication, documentation, marketing, brand management, promotions and sales experience. Proficient multitasker with strong detail orientation.Self- driven and goals oriented team player with strengths in relationship building, organization, time management and decision-making.
MS Office: Excel, Power Point, Word.
Event Coordinator Oct 2016 to Jun 2017
Papillon Bistro & Bar New York, NY
  • Daily communicated with up to 30 clients via phone, email and meetings;
  • Developed and managed Networking Event for recent clients, which helped to increase a monthly sales by 20%;
  • Managed busy event calendar;
  • Developed individual packages, calculated budgets and ensured they are adhered to (for events of 30-250 people);
  • Coordinated and monitored event timelines and ensure deadlines are met; Researched, developed and/or recommended new and innovative products and services for events.
Cocktail Waitress Aug 2016 to Sep 2016
Papillon Bistro & Bar New York, New York, NY
  • Accepted & processed meal and drinks orders;
  • Communicated with clienteles;
  • Served food;
  • Ensured customers satisfaction.
Waitress Aug 2015 to Jun 2016
Phebe's New York, NY
  • Accepted & processed meal and drinks orders;
  • Communicated with clienteles;
  • Served food;
  • Ensured customers satisfaction.
GM Assistant/Front Desk May 2013 to Jun 2015
Duval House Key West, FL
  • Checked guests in & out;
  • Processed financial transactions;
  • Assisted General Manager with various tasks and ensured completion of all documentation;
  • Answered phone calls and communicated with guests;
  • Managed housekeeping and maintenance staff, ensured guests satisfaction.
Education and Training
M.D, Hospitality and Management 2012 Siberian University of Concumer Cooperation Novosibirsk, Russia Hospitality and Management