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Completed courses in Program Management and Product Development.
Collaborated with product and engineering teams on completing IT Audit for Partner Central Platform.
Provided recommendations on process improvement to engineering teams based on collected data during an audit.
Lead a research project on risks associated with Security and Account Take Over, presented findings to upper leadership.
Performed Sarbanes-Oxley (SOX) control testing for Financial and IT controls.
Managed a Program with a focus on Process Improvements which resulted in more efficient operations.
Analyzed Data and prepared Quarterly and Monthly Tax Returns for Amazon and it's subsidiaries.
Supported Program Managers on launching Q4 Holiday Lightning Deals promotions for third party sellers.
Collaborated with third party sellers and created 33k peak season Lightning Deals.
Developed solutions to make uploading process scalable and trackable.
Worked with Sr Product Managers on investigating discrepancies and improvement opportunities.
Investigated and resolved over 1000 Warehouse Lost Cases for Fulfillment by Amazon.
Achieved productivity and quality metrics while using analytical skills to spot non obvious patterns.
Worked with Program Managers on developing training materials for new associates.
Applied contractual, state and federal guidelines and utilized various databases.
Coordinated enrollment exception processing.
Met and sustained department's standards: production, performance, and quality.
Assisted with enrollment auditing.
Used customer data to drive product selection decisions.
Increased revenue by driving process improvements.
Travel Squad - iOS Application Development
Developed an iOS application which connects travelers based on interest and destination.
Conducted daily stand ups, flashes and tracked progress of the development cycle.
Gathered customer feedback and implemented user research.
Designed and recommended iterations to the application.