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Educated customers on product and service offerings. Interfaced with customers, determined needs, provided recommendations and up-sold services. Explained information about the quality, value and style of products to Influence customer buying decisions. Maintained necessary inventory levels and facilitated ordering of products from suppliers. Provided expert product and service information. Recommended merchandise based on customer needs. Enhanced customer satisfaction ratings by resolving issues efficiently. Worked flexible schedule to accommodate changing customer levels. Replenished floor stock and processed shipments to ensure product availability for customers. Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation. Built and maintained effective relationships with peers and upper management.
Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Trained all new sales employees on effective techniques. Increased purchase totals by recommending additional items. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Provided expert product and service information. Resolved customer problems by investigating issues, answering questions and building rapport. Performed assigned projects and completed checklists in an efficient and accurate manner.
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