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Skillful Dining Room Manager resume

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Compassionate and dedicated pre-nursing student with two years experience in Geriatric home care. Proven skills in daily living, personal care and patient mobility. Successful in managing time, prioritizing tasks and exercising the sound judgement required to improve the quality of patient care. 

  • Patient and family focused
  • Strong Interpersonal skills
  • Respectful and enthusiastic caregiver
  • Patient positioning understanding
  • Proficient in Microsoft Office Suite and Medical Terminology
Always Best Care | Southbury , CT Patient Care Assistant 05/2017 - Current
  • Provide clients with emotional support and companionship.
  • Perform basic housekeeping duties such as linen washing, dishwashing, vacuuming, dusting, and mopping.
  • Assist with meal prep and medication dispensing if needed.
  • Provide assistance with personal care and hygiene.
  • Accompanied patients to medical appointments. 

THE HEARTH AT TUXIS POND | MADISON, CT Dining Room Manager / Cook / Server 11/2014 - 04/2017
  • Check the quality of raw or cooked food products to ensure that standards are met.
  • Monitor sanitation practices to ensure that employees follow standards and regulations.
  • Determine how food should be presented and create decorative food displays.
  • Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Stock service stations with items such as ice, napkins, or straws.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • ServSafe Certified
TAKE THE CAKE | GUILFORD, CT Counter Attendant 08/2013 - 05/2014
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
THE PLACE RESTAURANT | GUILFORD, CT Waitress 04/2011 - 10/2014
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Clean tables or counters after patrons have finished dining.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Provide guests with information about local areas, including giving directions.
Education and Training
Naugatuck Valley Community College | | Waterbury, CT, United States Associate of Arts 2019

3.78 GPA

Dean's List Honoree fall 2017

Fall 2019: Starting coursework towards earning my Associate in Science

Gateway Community College | | New Haven, CT, USA Continued education in Pre-Nursing

25 earned credits

Guilford High School | Guilford, CT High School Diploma

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Job-winning Dining Room Manager resume

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Core Qualifications
  • Policy/program development
  • Sound judgment
  • Complex problem solving
  • Creative and Motivated
  • Vendor management
  • Special events planning
  • Schedule management
  • Deadline-driven
  • Team development
  • Budget adherence
Professional Experience
06/2018 - Current Dining Room Manager Belmont Village | Lakeway, TX
  • Executed a strategic opening plan for Josephine's Kitchen, Belmont's in house fine dining restaurant.
  • Created a server training program that met annual goals and expectations. 
  • Discussed menu items and dietary concerns, noted special requests or other additional items to meet resident expectations.
  • Made recommendations concerning daily specials, wine selections and desserts to guide residents towards a unique dining experience.
  • Interviewed, hired and trained staff on Belmont's best practices, customer service standards and productivity strategies which improved resident satisfaction and retention.
  • Devised unique events and special promotions, including grand openings, wine tastings, and Public relations dining event to drive sales.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
08/2017 - 06/2018 Certified Dietary Manager Westminster | Austin, TX
  • Worked with dietitians to set menus that met overall patient needs, as well as implement specific dietary plans for individual patients.
  • Charted and care planned individualized plan of care for nutritional needs.
  • Established healthful and therapeutic meal plans and menus for individuals with multiple health conditions.
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement  for nutritional services . 
  • Evaluated food production to check whether food was being made, portioned and handled correctly.
  • Recruited, hired, and trained all nutritional support staff. Regularly evaluated employee performance, coached and disciplined staff as needed.
  • Effectively built a strong team culture through training and team building exercises, meeting retention targets.
  • Conducted annual surveys with local and state health departments. Audited kitchen and service for compliance. Provided DHS (Department of Health Services) with corrective action plans.
  • Worked on the interdisciplinary management team fostering relationships between clinical and Nutritional disciplines.

04/2016 - 08/2017 Certified Dietary Manager Nolan Nursing and rehab | Sweetwater, TX

• Managed the food service program in accordance with Daybreak Ventures department polices  
• Provided leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and resident service expectations are met.  
• Maintained records of income and expenditures, food, supplies, personnel and equipment and provided reports to regional dietitian.
• Made sure facility had sufficient supplies. Ordered food according to menu cycle and always available menu selections. Improvised as necessary creating alternatives for balanced menu selections.  
• Completed annual and as needed employee reviews, trained new employees, and recommended dismissal and select education per performance.
• Provided overall direction and managed performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards.
• Directed and trained food service department regarding food presentation, quality, and cost control.
• Developed operational component forecasts and was able to explain variances. Responsible for component's accounting functions.
• Worked with regional dietitians, implementing nutritional care plans individualized per resident.

2016 Certified dietary manager: Hospitality Management University of North Dakota | | Grand Forks, ND, United States

ANFP Association of food service professionals

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Experienced Dining Room Manager resume

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More than twenty years of restaurant, professional sales, event management and public agency experience.
  • Exemplify leadership qualities, independent judgment and professionalism
  • Extensive background in customer service operations and business development, including sales, marketing, promotions and cost control
  •  Excellent communication skills; maintain positive relations with customers, staff, management and elected officials in a variety of high-volume, fast-paced environments
  • Consistently exceed performance expectations
09/2012 to 06/2017
Commute Consultant II Solano Transportation Authority Suisun City, CA
  • Liaison to employers, vanpool commuters, and other organizations to utilize and promote Transportation Demand Management (TDM) services and programs;.
  • Lead in Solano Napa Commuter Information (SNCI), Mobility Management and SolanoExpress Facebook pages and websites management including debuting the "SolanoExpress Route of the Month" feature; launching the Twitter account for Mobility Management;.
  • Lead in Bike to Work Day promotion including: sponsorship, promotional materials creation and distribution, pre and post event Press Releases and newspaper articles, Bike Commuter of the Year and Team Bike Challenge, Energizer Station sites for both Napa and Solano County;.
  • Lead role implementing the revised Solano County Commute Challenge for 2016 including 5 City Council Presentations, multiple STA Board Presentations and employee kickoff and recognition events;.
  • Knowledgeable resource for a wide range of alternative transportation information to identify solutions, prepare recommendations and implement personalized trip plans;.
  • Collaborated with City Mayors and County Supervisors and their staff for multiple events including: Annual STA Awards, Fairfield/ Suisun City Train Depot reopening ceremony, Senior Transportation Summit III, EDC Breakfast "Town Hall Live" meeting;.
  • Expertise in Commuter Vanpool State Law and assist the public on related matters;.
  • Provided assistance to the Program Manager, Public Information Officer, SNCI and Mobility Call Center and other STA staff as needed.
05/2008 to 11/2009
Events Coordinator Mendocino Coast Botanical Gardens Fort Bragg, CA
  • Successfully planned and organized over 24 events including the annual "Art in the Gardens" fundraiser, a one day art and food festival with over 100 volunteers and 30 staff; with over 1200 attendees.
  • Responsible for all aspects of marketing the Gardens itself as well as events, workshops and sales.
  • Cultivated and maintained relationship with donors and sponsors.
  • Created and maintained monthly calendar of events and e-newsletter.
  • Oversaw and worked directly with the Wedding Liaison.
  • Worked directly with the Executive Director of Arts Council of Mendocino County in creating a Sculpture Gallery in the Garden and Plein Air Painting contest.
04/2005 to 05/2008
Account Executive Fort Bragg Advocate-News Fort Bragg, CA
  • Successfully established and maintained all areas of advertising relationships with over 65 clients per week for the three local newspapers with a combined weekly circulation of 17,700.
  • Consistently met or exceeded sales goals.
  • Increased sales in my territory by over $10,000 per month; increased monthly pages and special sections by 25%.
  • Won first place in advertising campaign for Northern California newspapers, two consecutive years.
  • Successfully identified and negotiated multiple sponsors for three consecutive years with funding totaling $4,500 per year for the Medical Guide.
02/2003 to 02/2004
Dining Room Manager Albion River Inn Albion, CA
  • Responsible for all activities of over 30 dining room and bar personnel including hiring, training, scheduling and annual performance review.
  • Successfully initiated and launched full room service availability to Inn Guests.
  • Created guest comment cards for dining room.
  • Reinstated monthly staff educational wine tastings.
  • Promoted to Dining Room Manager within eight months of employment.
03/1999 to 01/2003
Account Manager Winebid.com Napa, CA
  • Responsible for the sales and negotiation of fine, collectible and rare wine
  • Created and maintained relationships with over 200 consignors including wine cellar appraisals advice on shipment of wine to our facility in Napa and explanation of the auction process
  • Regularly met and exceeded goals by as much as 200%.
  • Consistently the top revenue producing Account Manager for all West Coast, including two- half million dollar consignments.
  • As a major revenue-producer, contributed to the company's pivotal milestones which included an annual growth rate of 25%, as well as the opening of new offices in Napa, London, Sydney, Los Angeles and Seattle.
03/1995 to 05/2000
Dinner Front Server Auberge du Soleil Rutherford, CA
  • Provide standards and policy training for over 70 servers, and ten managers.
  • Regularly won first and second place in highest per person check average and sales contests.
  • Maintained a thorough knowledge of over 500 wines available on the wine list.
  • Regularly received exemplary remarks on guest comment cards and annual performance reviews.
Professional Affiliations
CAC Toastmaster Member, 2016- present
Notary Public: 2005- 2008; 2013- 2016