Dining Room Manager resume examples

• Worked with dietitians to set menus that met overall patient needs, as well as implement specific dietary plans for individual patients.
• Charted and care planned individualized plan of care for nutritional needs.
• Established healthful and therapeutic meal plans and menus for individuals with multiple health conditions.
• Performed all tasks with a patient-centered focus while seeking opportunities for improvement  for nutritional services . 
• Evaluated food production to check whether food was being made, portioned and handled correctly.
• Recruited, hired, and trained all nutritional support staff. Regularly evaluated employee performance, coached and disciplined staff as needed.
• Effectively built a strong team culture through training and team building exercises, meeting retention targets.
• Conducted annual surveys with local and state health departments. Audited kitchen and service for compliance. Provided DHS (Department of Health Services) with corrective action plans.
• Worked on the interdisciplinary management team fostering relationships between clinical and Nutritional disciplines.

• Managed the food service program in accordance with Daybreak Ventures department polices  
• Provided leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and resident service expectations are met.  
• Maintained records of income and expenditures, food, supplies, personnel and equipment and provided reports to regional dietitian.
• Made sure facility had sufficient supplies. Ordered food according to menu cycle and always available menu selections. Improvised as necessary creating alternatives for balanced menu selections.  
• Completed annual and as needed employee reviews, trained new employees, and recommended dismissal and select education per performance.
• Provided overall direction and managed performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards.
• Directed and trained food service department regarding food presentation, quality, and cost control.
• Developed operational component forecasts and was able to explain variances. Responsible for component's accounting functions.
• Worked with regional dietitians, implementing nutritional care plans individualized per resident.

• Consistently provided professional, friendly and engaging service.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Loaded truck and properly secured items to prevent damage during transportation.
• Verified each delivery against shipping instructions before delivering to customers.
• Loaded and unloaded [Numerous] delivery vans per shift.
• Completed on-time deliveries by choosing the best and most efficient routes.
• Submitted receipts and money received from deliveries at the end of each shift.
• Drove company truck for local and intra-state pick-ups and deliveries.
• Verified that vehicle inspection stickers and registrations were current.
• Created and submitted delivery and DOT logs.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
• Followed the company's loading and unloading procedures for hazardous materials.
• Communicated customer complaints, requests and feedback to company management.
• Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
• Fostered positive working relationships with customers by responding to their questions and concerns.
• Practiced safe and secure loading methods to avoid damaging goods.
• Completed all documentation neatly and accurately.
• Operated and maintained the tractor-trailer in accordance with state and federal regulations.
• Completed and submitted all necessary logs and paperwork on a daily basis.
• Kept the warehouse and associated outside areas neat and clean at all times.
• Interpreted maps and followed written and verbal directions.
• Recorded truck plate number and mileage on receipt when refueling.
• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
• Recommended merchandise to customers based on their needs and preferences.
• Wrote sales slips and sales contracts.
• Responded to customer questions and requests in a prompt and efficient manner.
• Engaged with customers in a sincere and friendly manner.

• Aramark bought out Superior Linen.
• I came out to Wixom to show them what superior's side of the buisness was and how they worked it.
• Reported carrier-performance metrics and monthly costs reports to executive team.
• Maintained accurate stock records and schedules.
• Established long-term customer relationships through prompt and courteous service.
• Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
• Picked products for specific routes according to pick sheets.
• Picked up incoming stock and delivered materials to designated locations.
• Coordinated quarterly business reviews alongside senior management.
• Transported deliveries locally and over the road.
• Safely loaded and unloaded deliveries according to size of load and content description.
• Submitted all delivery documentation in a timely manner.
• Maintained a daily, legible DOT log book and submitted corresponding documents.
• Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
• Reported all accidents, damage and malfunctions involving company equipment to management.
• Inspected the truck for defects and safe operating condition before, during and after trips.
• Operated delivery vans in accordance with company safety policies and procedures.
• Established and maintained excellent customer relationships.
• Answered customer questions regarding delivery promptly and accurately.
• Invoiced, collected monies due and settled accounts each day.
• Attended and participated in all driver safety meetings.
• Inspected tires, lights, brakes and gas, oil and water levels.
• Correctly marked invoices and clearly noted returns and shorts.

• Sale and service deliveries, I managed and maintained customer requests on new products.
• I worked very hard to keep sales up and to keep customers happy.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Verified each delivery against shipping instructions before delivering to customers.
• Loaded truck and properly secured items to prevent damage during transportation.
• Completed on-time deliveries by choosing the best and most efficient routes.
• Drove company truck for local and intra-state pick-ups and deliveries.
• Created and submitted delivery and DOT logs.
• Recorded each delivery using the proper paperwork before leaving the warehouse.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
• Handled maintenance on truck before and after deliveries.
• Fostered positive working relationships with customers by responding to their questions and concerns.
• Completed all documentation neatly and accurately.
• Practiced safe and secure loading methods to avoid damaging goods.
• Kept the warehouse and associated outside areas neat and clean at all times.
• Interpreted maps and followed written and verbal directions.
• Recorded truck plate number and mileage on receipt when refueling.
• Submitted work orders to the manager on duty.

• My job duties for this position was to maintain customer retention and to keep new sales coming in.
• I also was to make sure everything was delivered on a timely basis.
• Increased consumer awareness and achieved sales targets.
• Conducted market analysis and monitored competitive activity.
• Designed and implemented strategic business plan objectives.
• Achieved company objectives by leveraging internal resources and collaborating with colleagues.
• Cleaned and sterilized equipment and facilities
• Answered telephone calls and responded to inquiries.
• Prepared sales slips and sales contracts.
• Maintained records related to sales.
• Helped customers with questions, problems and complaints in person and via telephone.
• Verified that all customers received receipts for purchases.
• Maintained accurate stock records and schedules.
• Picked products for specific routes according to pick sheets.

• Prepared for and executed new menu implementations.
• Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
• Maintained a safe working and guest environment to reduce the risk of injury and accidents.
• Developed, implemented and managed business plans to promote profitable food and beverage sales.
• Skillfully interacted with external vendors to obtain the best quality in pricing and product.
• Conducted timely performance evaluations for all front of house staff.
• Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
• Promoted the business through participation in and sponsorship of community events.
• Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
• Created fun team building activities to engage staff in up-selling to meet revenue targets.
• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
• Processed cash and credit payments rapidly and accurately.
• Responded to all customer inquiries thoroughly and professionally.
• Accurately logged all daily shipping and receiving orders.
• Placed special merchandise orders for customers.
• Planned and directed staff training and performance evaluations.
• Trained all incoming sales team members.
• Promptly resolved all customer requests, questions and complaints.
• Built relationships with customers and the community to establish long-term business growth.
• Attended sales training camp and brought best practices leadership back to the company.
• Logged detailed and thorough records of maintenance performed.
• Served as first responder for all facility and equipment issues.
• Inspected and repaired chillers, fan and coil units and window-mounted AC units.
• Repaired and replaced plumbing parts, including fixtures and drain lines.
• Changed filters.
• Re-keyed facility locksets, including electromechanical locksets.
• Submitted work orders.
• Cleared clogged drains and replaced defective parts such as valves, faucets and fixtures.