Fast Food Manager resume examples

• Operated the drive-through window and sales register quickly and efficiently.
• Greeted customers and provided excellent customer service.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Cross-trained and coordinated schedules with team members to ensure seamless service.
• Prepared fountain drinks and ice cream items.
• Assembled food orders while maintaining appropriate portion control.
• Handled currency and credit transactions quickly and accurately.
• Followed food safety procedures according to company policies and health and sanitation regulations.
• Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.

• Set up lesson materials, bulletin board displays and demonstrations.
• Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
• Encouraged interactive learning by incorporating educational software and the Internet.
• Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
• Created a classroom environment in which children could learn respect for themselves and others.
• Selected age-appropriate stories and read them aloud during daily story time.
• Observed and evaluated students' performance, behavior, social development and physical health.
• Meticulously sanitized toys and play equipment.

• Oporto - Oporto - Penrith, High Street, Penrith, New South Wales Manage all inventory control.
• Hiring & supervising the kitchen and service staff.
• Managing telephone orders and complaints.
• Product editing, reporting.
• Handling different customers and other ad hoc duties as required.
• Customer Service Strong Communication Skills Effective Time Management Complex Problem Solving Customer Relations Special Orders Invoice Processing Payment Complaints Discrepancies Complex Problem Solver Microsoft Office Filed and addressed employee complaints in accordance with company policies and government regulations.
• Maintained high standards of customer service during high-volume, fast-paced operations.

• Organizing the events and facilitate networking.
• Engaging and socializing with new students.
• McDonald's Simplifying problems related to customers.
• Supporting and assisting customer services.

Completed 18 hours of intense sales training focused on communication, time management, and building relationships with customers.

• Ensured a safe working environment by following all safety procedures, policies and regulations.
• Coached team members in techniques necessary to complete job tasks.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Communicated clear expectations and goals to each team member.
• Completed paperwork, emailed to superiors, checking on sales, and completing daily checklists.
• Recorded temperature of food and food storage areas, including freezers and refrigerators.
• Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

• Ensured a safe working environment by following all safety procedures, policies and regulations.
• Coached team members in techniques necessary to complete job tasks.
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

• As a Food Champion I provide customers their orders of food within a period of 1-3 minutes.
• I provide customers a variety of foods to their liking and make certain that I have met the customers standards in quality and quantity.
• As a Service Champion I make sure the customers are sure about what they order and assure I have their orders correct.
• My number one priority is to make sure they feel content with our service and I handle any complaints guests have and assure them we appreciate them.
• My duties as a shift manager were making sure shifts were running smoothly, coaching employees, and making sure food safety and customer service is up to standards.
  

• Closely followed all cash, safety, inventory and labor rules and policies and correct procedures.
  
• Communicated willingly and honestly with management during each shift to ensure it ran smoothly.
• Prepared a variety of foods according to customers orders and policies the store had en placed.
  
• Performed all position responsibilities accurately and in a timely manner.
• Consistently provided friendly guest service and heartfelt hospitality.

• Outbound calls to verify recent activity 

• Analyzing accounts for suspicious activity

• Professional and polite attitude toward all customers 

• Problem solving in a timely efficient manner

• Resolving customers complaints
• Recieved award July 2016 for most cases and calls per hour with no defects 
• Top of the team July, August, and September 

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• Consistently provided friendly guest service and heartfelt hospitality.
• Pleasantly and courteously interacted with customers.
• Prepped items for later use to save staff time during busy hours.
• Handled currency and credit transactions quickly and accurately.
• Strictly followed all cash, security, inventory and labor policies and procedures.
• Verified that prepared food met all standards for quality and quantity.
• Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
• Built loyal clientele through friendly interactions and consistent appreciation.
• Reported to each shift on time and ready to work.
• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
• Greeted customers and provided excellent customer service.
• Followed food safety procedures according to company policies and health and sanitation regulations.