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Professional Summary

Management professional effective at working with highly-motivated teams in a fast-paced environment dedicated to effective team management and customer satisfaction. An eager individual who never backs down from a challenge and is willing to take any opportunity to grow and learn.    

Skills
  • Skilled trainer
  • Effective problem solver
  • Inventory control
  • Exceptional telephone etiquette
  • Honest, trustworthy and punctual
  • On time and reliable
  • Fuent in Spanish
  • Excellent multi-tasker
Work History
07/2019 to Current
Food Runner Server Assistant/ Server Jalexander Boca Raton, FL

Servers ensure that guest have an enjoyable dinning experience by providing quality customer service experience by taking orders, serving food and drinks replenishing supplies, solving customer complains removing all dirty plates from the table in a timely manner.

09/2016 to 06/2017
Manager Elegant Beauty Supplies Super Center Lake Worth, FL
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Had monthly meetings with corporate teams to further develop my location.
  • Began employment as customer service rep, next promoted to assistant manger and ended my career as a store manager.
  • Set up employee schedules, opened and operated multiple locations as needed by being a successful key holder.
08/2014 to 10/2015
Cashier, Hostess, And Server La Bamba Mexican and Spanish Restaurant Delray Beach, FL
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Requested and recorded customer orders, and computed bills
  • Consistently offered professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and weekly restaurant specials.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
Education
08/2019
Associate of Arts: Nursing
Palm Beach State College - Boca Raton, FL
High School Diploma John I. Leonard High School - Greenacres, FL

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Skills
  • Fast and efficient service worker
  • Friendly and helpful
  • Dedicated team player
  • Customer-oriented
Work History
Fulfillment Specialist Roma Designer Jewerly
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Food Service worker, 08/2016 to 09/2017
E' Fit Smoothie Bar Ramstein Air Base, RP
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared specialty foods such as salads, wraps, and smoothies, following specific methods that required quick prep time.
Food Handler, 08/2010 to 12/2010
Calvary Chapel Bible College Murrieta, CA
  • Verified that prepared food met all standards for quality and quantity.
  • Assembled food orders while maintaining appropriate portion control.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
Sandwich Artist, 01/2008 to 01/2009
Subway Mountain Home, ID
  • Assembled food orders while maintaining appropriate portion control.
  • Verified that prepared food met standards for quality and quantity.
Education
Non accredited school : Biblical Theology Calvary Chapel Bible College - Murrieta, CA
Non Accredited school: Biblical Theology Calvary Chapel Bible Collge Seigen - Seigen Germany

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Professional Summary
Have over thirteen years experience as an Office Assistant/File clerk with a durable medical equipment company as well as nine years experience in the fast food industry as a dining room attendant.
Skills
Filed and retrieved hard copy filesPrepared Compliance and In-Service packages.Purged and archived files.Dining room attendant Maintained Hard copy filesShredded old papers (Maintain shredder boxes for each cubicle station in the facility.Answering calls, process mail
Work History
Office Assistant/File Clerk, 02/2003 to 12/2016
National Seating & Mobility 800 Central Avenue
Filed and maintained hard copy files, maintain recycle boxes (shredding) and archived files yearly ( once a year) and purged 7 year files more than seven years. Assembled Inservice and compliance packages. Assisted supervisor with tasks ( copying, faxing) as needed. (office assistant)
Fast Food Worker, 04/1994 to 01/2003
Wendy\'s Old Fashioned Hamburgers S. Sharon Amity Rd.
Salad bar, dining room, maintained cleanliness of restrooms, restocking the condiment stand(napkins, ketchup) and sweeping the floors and wiping the tables and booths.
Receptionist/Mail Clerk, 05/1992 to 01/1994
Lifespan Clanton Rd.
Answered calls and processed mail Scheduled inservice for staff at various locations in the network
Statement Clerk, 02/1989 to 04/1990
Bank of America N. Tryon St.
Filed customer and commercial checks
Education
High School Diploma: 1984
Beech High School - Longhollow Pike, Hendersonville, T.N.
Certificate / Multi-Skills Training: Office Technology , December 1991
Central Piedmont Community College - Elizabeth Avenue
Achieved Certificate in Office Technology with Multi skills TrainingKeyboarding skills, Records Management, Computer Basics
Certificate : Computer Basics 101, Current
Universal Class - Online
Certificate : Typing 101 , Current
Universal Class - online
Volunteer

Novant Health Presbyterian Medical Center (Presbyterian Hospital) Charlotte,NC.1,1. Employee Health and Medical Records Filed and retrieved files. 2017(present) Medical Tower-Heart and Vascular Institute. Shredding, Mailing patient letters, sorting faxes in physician mailboxes.

Volunteer State Comunity College. Gallatin TN. 1984-Circulation Desk. Shelved Books. Straightened periodicals 

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Summary

I am an experienced, friendly, hardworking team player with a passion for food. I am dedicated to customer service, safety and cleanliness. I am seeking a new opportunity in the food service industry.

Highlights
  • Deliver exceptional customer service
  • Reliable and punctual team worker
  • Excellent multi-tasker
  • Culinary knowledge
  • Excellent telephone skills
  • Proficient in cash register/POS
Experience
Food Service Team Member (Part-Time Summer) 05/2019 to Current
The Hilliard Co. - B Good Hallsville, TX

Make granola products in a manufacturing environment. Complete processes including measuring, baking, weighing, packaging, and cleanup.

Food Service Worker 03/2017 to 11/2018
Longview Regional Medical Center Longview, TX

Correctly received orders, processed payments and responded appropriately to guest concerns. Promptly reported complaints and took necessary steps to meet customer needs and effectively resolve food or service issues. Prepared items according to written or verbal orders, managed several different orders simultaneously. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Communicated clearly and positively with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.

Waitress 07/2013 to 02/2014
Waffle House Houston, TX
Correctly received orders, processed payments and responded appropriately to guest concerns. Took necessary steps to meet customer needs and effectively resolve food or service issues. Served fresh, hot food with a smile in a timely manner. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed.
Education
Food Handler Card 2019 efoodcard.com
Job Readiness Program Heartisans Marketplace Longview, TX

ACT WorkKeys: National Career Readiness Certificate

Soft Skill Certificates: Teamwork 1&2, Business Communications, Interpersonal Communications, Time Management, Self-Management, Employer Expectations, Job Performance Factors, Customer Service, Problem Solving.

GED Granby High School Norfolk, VA