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Professional Summary
Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately. Food service worker with 3 years of fast food, retail and customer service experience. Trained in food safety and handling. Fast food worker experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.
Skills and Abilities
  • Reliable and punctual
  • Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Proven leader
  • Math and language skills
  • Delivers exceptional customer service
  • Commercial deep fryer and slicer operation
  • Proven leader
Experience
Fast Food Server Jan 2010 to Jul 2010
McDonalds Orlando, FL
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Promptly reported complaints to a member of the management team.
Education and Training
High School Diploma Orlando High School Orlando, FL
This resume is created in 7 minutes.
Professional Summary
In search of a position where I can continue to grow both personally and professionally while being a member of a reputable team whose values and company morals are emulated by its employees.
Skills
  • MS Office proficient
  • Self-motivated
  • Detail-oriented
  • Money handling
  • Customer-oriented
  • Organized multi-tasker
  • Quick learner
  • Quick problem solver
Work History
Call Center Representative Teleperformance - Albany, GA 05/2017 - 10/2017
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Addressed and resolved customer product complaints empathetically and professionally.
Fast Food Team Member McDonald's - Dawson, GA 08/2016 - 04/2017
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Cross-trained and coordinated schedules with team members to ensure seamless service.
  • Prepared fountain drinks and ice cream items.
  • Assembled food orders while maintaining appropriate portion control.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Teacher Assistant Noah's Ark Preschool Academy of Terrell, Inc. - Dawson, GA 10/2017 - Current
  • Set up lesson materials, bulletin board displays and demonstrations.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Encouraged interactive learning by incorporating educational software and the Internet.
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
  • Created a classroom environment in which children could learn respect for themselves and others.
  • Selected age-appropriate stories and read them aloud during daily story time.
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Meticulously sanitized toys and play equipment.
Education
High School Diploma: Terrell County High School - Dawson, GA 2016
Associate of Arts: Nursing Albany Technical College - Albany, GA In Progress
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Professional Summary
Detailed Sales Professional with expertise overseeing successful revenue streams and recognizing areas that need improvement. Reliable and capable of driving effective teams. Looking for a new sales-oriented role where hard work and dedication will be highly valued. 
Core Competencies
  • Analytical Strategic Planner
  • Solid Inventory Management
  • Workflow Transparency
  • Confidentiality
  • Resolution-oriented
  • Mentor and Motivate teams to beat sales targets
  • Excellent Communication Skills
Relevant Professional Experience
07/2018 to Current
Business Sales Executive Digicel Business Solutions Gros Islet, St Lucia
  • Identify business opportunities by identifying prospects and evaluating their position in the industry.
  • Sell and recommend solutions by establishing contact and developing relationships with prospects.
  • Maintain ongoing relationships with clients by providing support, information, and guidance.​​
05/2017 to 09/2017
Fast Track Associate EFFY Jewelry Carnival Cruise Line
05/2016 to 10/2016
Dermatology Skin Care Sales Consultant Dermalogics Medical Clinic Rodney Bay, St Lucia

Increased customer confidence and sales by conducing one on one consultation on specialized skin treatments, product, protocol and regimen that offered progressive long term results. 

  • Maintained strict confidentiality of clinic business.
09/2015 to 02/2016
Business Development Manager Blueprint Group Inc Beausejour, Gros Islet, St Lucia
  • Established dependable working relationships with existing clients and associated business partners.  
  • Communicated new product developments to prospective clients.
  • Oversaw the development of marketing literature.
  • Created business plans and managed the start-up of 3 new companies trading under Blueprint Group Inc.
11/2013 to 02/2014
Customer Service Manager Regional Communications Ltd - Celllestial Castries, St Lucia
  • Managed all aspect of the customer service operations.
  • Analyzed key management survey results.
  • Supervised government tablet program servicing.
*Company closed down.  
09/2012 to 05/2013
Jewelry Supervisor Colombian Emeralds Int'l Castries, St Lucia

Provided departmental support by working closely with the Store Manager.

  • Supervised floor and staff management of 3 team members per shift.
  • Created exciting merchandise displays that increased foot traffic resulting in 35% increased sales.
  • Consistently used suggestive selling techniques to up-sell.
  • Ensured excellent Customer Service administration was maintained. 
  • Consistently recognized as a Top Sales producer.
04/2010 to 08/2012
General Merchandise Store Manager Dufry - Duty Free Caribbean Pointe Seraphine, Castries, St Lucia
Managed the day to day operation of the stores by ensuring quality management and operational efficiency with proactive oversight, whilst constantly setting high customer service standards and launching initiatives to hit sales targets, as well as developing and motivated teams whilst ensuring everyone adhered to company policies and procedures.
  • Spearheaded a team of 9 associates by building enthusiasm and adapting feedback. 
  • Consistently exhibited a calm, fast moving 'can do" attitude during periods of high volume to keep store operating smoothly and set a positive example for the team.
  • Managed and maximized sales through effective merchandising, and ensured proper inventory control.
  • Actively monitored key performance metric of sales team, identified challenges, and created new solutions applying proven problem techniques.
  • Ensured excellent customer service was maintained by addressing all enquires and complaints in a timely manner.
  • Recognized for increasing sales revenue by 20% over six months.
05/2003 to 10/2009
Jewelry Manager - Colombian Emeralds Int'l Flagship Retail Services Norwegian Cruise Line, Miami - Fl

Achieved profitable shop operations by providing strategic direction and leadership to the team, while ensuring sales were optimized by effectively planning, executing and reviewing the store functions in conformance with Flagship and NCL Policies, under the overall direction of the fleet manager.

  • Inspired team performance daily to achieve KPI's using proven behavioral-based coaching, motivation, and management methodologies.  
  • Analysed sales figures and forecast future sales volume to maximize profits.
  • Received and audited new inventory.
  • Managed proper inventory control by conducting ongoing security training and performing daily spot checks.
  • Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
  • Conducted Jewelry presentations using Power Point and promoted in-store daily specials at each event.
  • Ensured team members maintained a positive fun atmosphere within the store that helped in creating Shareable Memorable Moments.
  • Expedited customers special orders in a timely manner.
  • Conducted employee development training. 
This resume is created in 7 minutes.
Sales

Dedicated food service manager skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism at all times. Capable of working on feet for long periods of time and training incoming staff. Solid history of success in food service field, with over 19 years of experience.

Skills
Customer focus, sales, presentation and negotiation skills.Excellent written/verbal communication and presentation skills. Ability to anticipate and solve practical problems and resolve issues.Positive flexible attitude, with a can-do approach to solving challenges
Experience
03/2017 to 10/2019
Supervisor/Retail Sales Lead Aramark - Waller, TX

Confirmed that appropriate changes were made to resolve customers' problems.
Trained new employees on company customer service policies and service level standards.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

11/2018 to 03/2019
Food Service Manager Aramark Houston, Tx

Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees.  Ensure individual and team performance meets objectives and client expectations.

  Plan and lead daily team briefings.  Ensure safety and sanitation standards in all operations.

Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress.  Demonstrate excellent customer service using Aramark's standard service model.

Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
Develop and implement retail services plan to improve service, quality and profitability of service areas.  
Maintain effective working relationships with other departments to provide a unified retail experience for customers

08/2016 to 12/2019
Restauant Manager Jack in the Box Killeen, tx
  • Assessed employee schedules for effectiveness and approved all timesheets.
  • Responded to customer concerns in a knowledgeable and professional manner.
  • Established and managed effective controls for labor and inventory costs.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Adhered to all company food, safety, quality and sanitation policies.
     
07/2012 to 10/2015
General Manager Smith Dairy Queens Ltd. Bryan, TX
  • Drove sales and maintained cost controls.
  • Reduced costs by monitoring equipment and food inventory while negotiating and purchasing supplies to maximize profitability.
  • Grew the business by creatively driving sales and maintaining cost controls.
06/2007 to 09/2010
Area Manager Fast Track of Texas Woodlands , Tx
  • Maintained inventory/shrink rating of less than 1%.
  • Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
  • Boosted team morale and overall revenue by creating sales contests.
  • Promoted a positive customer service experience by promptly resolving conflicts.
Education and Training
High School Diploma Navasota High School Navasota, TX, United States
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Professional Summary

Energetic, bilingual team player with more than two years of work as a fast food store manager in the well known franchise Coles. Enjoys interacting and working with others. Seeking a manager or assistant management role. Manager with excellent communication skills and rapid and precise customer service skills. Manager offering a positive attitude and flexible schedule. Works well independently or with others as a team. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking a position with opportunities for advancement in management.

Skills
Accomplishments
  • Promoted as a manger after less than seven months of employment.
  • Won "Employee of the Month" award each month for three months in a row.
  • Bring up the store from the bottom position to 2nd in NSW on the leadership board.
  • CERTIFICATIONS First aid HOBBIES reading, clubbing, gym, travelling and exploring new things and experiences.
Work History
11/2014 to 06/2015
Assistant Account Payable
  • Keystone Group Australia - keystone group near Kings Cross Station, Potts Point, New So As i mentioned earlier, I have a great deal of experience in using MYOB accounting software in current job.
  • I have worked as a manager in a fast food shop for 2 years where I was responsible for managing stocks, handling cash, processing credit card transactions and workplace environment.
  • Good communication skills and ability to work in a team I am fully trained in all aspects of English and can make public presentations and report writing.
  • With my overseas background, I am able to speak several languages and this allows me an excellent opportunity to wide range of clients.
  • I have worked in perfect teams and as part of variety of interdisciplinary such as accountant, lawyers.
  • Attention to details As a trained Accountant, I am familiar with processing the detail transactions such as cash receivable and payment.
  • I am also able to ensure the validity, accuracy and completeness of the account record.
  • Because of having experience in customer service, I am familiar with different types of customers and their needs which will lead the company to the success.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Created daily and weekly cash reports for accounting management.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.
  • Posted receipts to appropriate general ledger accounts.
  • Composed effective accounting reports summarizing accounts payable data.
  • Strong Communication Skills Customer Service General Ledger Total Account Balances Batch Summary Reports.
12/2015 to 05/2017
Store Manager Oporto Penrith, NSW
  • Oporto - Oporto - Penrith, High Street, Penrith, New South Wales Manage all inventory control.
  • Hiring & supervising the kitchen and service staff.
  • Managing telephone orders and complaints.
  • Product editing, reporting.
  • Handling different customers and other ad hoc duties as required.
  • Customer Service Strong Communication Skills Effective Time Management Complex Problem Solving Customer Relations Special Orders Invoice Processing Payment Complaints Discrepancies Complex Problem Solver Microsoft Office Filed and addressed employee complaints in accordance with company policies and government regulations.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
10/2012 to 05/2013
Buddy & Mentor central queensland university sydney, NSW
10/2011 to 11/2012
Fast Worker Central Queensland University CQ University Sydney, New South Wales
  • Organizing the events and facilitate networking.
  • Engaging and socializing with new students.
  • McDonald's Simplifying problems related to customers.
  • Supporting and assisting customer services.
Education
03/2014
Bachelor of Accounting: Accounting
Central Queensland University - CQ University
Accounting Kent Street, Sydney, New South Wales Recipient of discount of 20% Scholarship on fees every semester based on high school marks.
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Professional Summary

Recent graduate of University of Wisconsin-River Falls. Interested in bringing knowledge and passion into the professorial workplace in order to improve and manage natural resources. Strong organizational skills, and self-confident with a respect for authority. Eager to take on an entry level position, or internship for the purpose of building career. 

Education
Bachelor of Science Conservation University of Wisconsin River Falls River Falls, WI | 2015
Work History
City of Brooklyn Park Public Health - Code Enforcement Technician | Brooklyn Park, MN | May 2015 - August 2015 Full time internship responding to public health nuisances. Performed inspections, and licensing for food/ beverage, lodging, public swimming pool, massage, and body art establishments. 
Volt Workforce Solutions Warehouse Distribution Center Picker | Graco Inc Minneapolis | May 2012 - January 2015 Filled and packed orders for major manufacturing company. Responsible for 100% accuracy & efficiency to ensure customers received what they ordered on time.  Responsible for re-stocking and keeping track of inventory. This was a full time seasonal position during J-term and summer breaks.
Dairy Queen General fast food worker | New Brighton, MN | April 2011 - August 2011 Worked cashier and drive through as well as made food and cleaned.
Vector Marketing Cutco Cutlery Sales | White Bear Lake, MN | May 2011 - June 2011

Completed 18 hours of intense sales training focused on communication, time management, and building relationships with customers.

Certifications

Certified Pool / Spa Operator Certification

as an Operator of Aquatic Facilities

Issued by the

NATIONAL SWIMMING POOL FOUNDATION

Certification Number: CPO-493678

Skills
  • Geographic Information Systems (GIS)
  • Watershed Morphology (topographic mapping)
  • Stream Flow Measurement
  • Water Quality Testing
  • Woodlot Management Measurement Techniques
  • Species Density/ Diversity Calculation
  • Deer Aging
  • Management Plan Writing
  • Public Communication
  • Conducting Inspections
  • Report Writing
  • Microsoft Programs including Excel and Publisher


  • Dependable
  • Ethical
  • Motivated to Learn
This resume is created in 7 minutes.
Professional Summary

Resourceful professional skilled at promoting memorable dining experiences. Team player offering dynamic personality and extensive background working in restaurant settings.

Skills
Work History
Food and Beverage Director, 07/2019 to Current
Hilton Garden Inn Charleston, SC
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Worked with qualified chef to diversify menu with new offerings.
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.
  • Set schedules for 50 staff by planning and designating shifts and hours.
  • Purchased food and cultivated strong vendor relationships.
Executive Chef, 07/2015 to 07/2019
Mccans Irish pub and Restaurant Johns Island, SC
  • Monitored line work processes to ensure consistency in quality, quantity, and presentation.
  • Monitored and controlled overhead and production costs with responsibility for profit and loss.
  • Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
  • Assisted customers in planning corporate events, social galas and gourmet dinners.
  • Mentored more than 25 kitchen staff at all levels to prepare each for demanding roles.
  • Increased profits and efficiency 62% by building optimal inventory control model.
  • Kept labor at or below 30% to support business profit targets.
Executive Chef, 10/2009 to 06/2015
Jadens' Llc2700 woodruff rd Greenville S.C, SC
  • Spearheaded menu planning, recipe development and day-today management for 2 locations, as well as high-volume catering operations.
  • Ensured personnel safety, kitchen sanitation and proper food handling or storage.
  • Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
  • Developed and cooked exciting, memorable dishes that brought new customers into establishment and bolstered restaurant revenues to $1.2 million annually.
Area Manager, 01/2006 to 01/2010
The PantryNorth Carolina
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed inventory and reduced shrinkage by 80% through detailed monitoring of daily operations and stock.
  • Reduced turnover 57% by enhancing training, motivation and engagement strategies with all employees.
  • Acquired 9 new stores within district in 12 months.
  • Exceeded sales forecast figures by 8% regularly through superior customer care.
  • Directed all business functions for locations in several states, including operational P&L financial duties, workforce planning, customer retention and customer service management.
Division Manager, 01/2000 to 01/2006
Hillcrest FoodsSuwanee, GA
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met divisional objectives by recruiting and qualifying vendor and trade bases.
  • Directed recruitment and hiring of top-notch candidates to fill District manager, Unit managers and sales positions.
Affiliations

U.S Army 06/1990 to 07/2000 10 Years Food Service Specialist Trained culinary school FT. Lee VA 1993

Education
This resume is created in 7 minutes.
Languages

My primary language is English, and I also speak and write Spanish fluently.

Work History
08/2018 to Current
Team Member Wafflejack Bakersfield, CA
  • Worked with the management team to implement the proper division of responsibilities.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Proofed dough, thawed out prep, make prep, and cook and prepare waffles and beverages. 
  • Handled money, balanced tills, processed credit card payments prepared bank deposits.
  • Displayed enthusiasm and promoted welcoming service to customers, which resulted in increased walk-in business.
  • Used hand-held devices, computer terminals and manual entry to track inventory movements and conducted daily audits to uncover and address any discrepancies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
04/2018 to 04/2019
Shift Leader Carls Jr Bakersfield, CA
  • Ensured a safe working environment by following all safety procedures, policies and regulations.
  • Coached team members in techniques necessary to complete job tasks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Communicated clear expectations and goals to each team member.
  • Completed paperwork, emailed to superiors, checking on sales, and completing daily checklists.
  • Recorded temperature of food and food storage areas, including freezers and refrigerators.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
03/2018 to 05/2018
Shift Leader Five Guys Bakersfield, CA
  • Ensured a safe working environment by following all safety procedures, policies and regulations.
  • Coached team members in techniques necessary to complete job tasks.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
01/2015 to 01/2018
Food Champion/Service Champion/Shift Manager Taco Bell Bakersfield, CA
  • As a Food Champion I provide customers their orders of food within a period of 1-3 minutes.
  • I provide customers a variety of foods to their liking and make certain that I have met the customers standards in quality and quantity.
  • As a Service Champion I make sure the customers are sure about what they order and assure I have their orders correct.
  • My number one priority is to make sure they feel content with our service and I handle any complaints guests have and assure them we appreciate them.
  • My duties as a shift manager were making sure shifts were running smoothly, coaching employees, and making sure food safety and customer service is up to standards.
01/2017 to 11/2017
Cashier Target Cafe Bakersfield, CA
  • Closely followed all cash, safety, inventory and labor rules and policies and correct procedures.
  • Communicated willingly and honestly with management during each shift to ensure it ran smoothly.
  • Prepared a variety of foods according to customers orders and policies the store had en placed.
  • Performed all position responsibilities accurately and in a timely manner.
  • Consistently provided friendly guest service and heartfelt hospitality.
Professional Summary

Attentive team leader  with 4  years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility.

Skills
  • I am extremely organized
  • Hard worker and quick learner
  • Exceptional communication skills
  • Self Motivated
  • Cash handling
  • Record keeping strengths
  • Exceptional time management skills
  • Excellent sense of direction
  • Experienced overseeing inventory and deliveries
  • Natural leader
Education
2016
High School Diploma
Bakersfield High School - 1241 G St, Bakersfield, CA, 93304
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Professional Summary
Customer-oriented fraud investigator successful at troubleshooting and handling customer support issues in a timely manner. I have strong time management skills and I work best in a fast-paced environment. I am committed to reach my goals, no matter how hard I have to work to reach them. I am a big animal lover and wish to become a Veterinarian one day. 

Skills
  • Customer interface expertise
  • Goal-driven and committed
  • Pet owner of three dogs and one cat
  • Empathetic
  • Multi-line phone operation proficiency
  • Stays calm in stressful situations

  • Strong problem solving aptitude
  • Courteous
  • Many years of experience with handling animals 
  • Great listening skills
  • Excellent in completing tasks in a timely fashion
  • Relates well with people
Work History
Fast Food Team Member 04/2015 to 02/2016
Papa John\'s Peoria, AZ
  • Maintaining a professional and polite attitude toward all customers
  • Resolving customers' complaints
  • Cooks, Fast Food
  • Preparing dough and make line
  • Cashier
  • Working in a fast-paced environment to ensure top customer satisfaction

Fraud Chargeback Processor 03/2016 to 09/2016
Discover Financial Services Phoenix, Arizona
  • Outbound calls to verify recent activity 
  • Analyzing accounts for suspicious activity
  • Professional and polite attitude toward all customers 
  • Problem solving in a timely efficient manner
  • Resolving customers complaints
  • Recieved award July 2016 for most cases and calls per hour with no defects 
  • Top of the team July, August, and September 




Education
Associate of Science : Animal Sciences Current Glendale Community College - Glendale, AZ
  • Transferring to University
  • Presidents Honor List Fall of 2015 semester
  • 3.75 Grade Point Average

High School Diploma : 2015 Raymond S. Kellis High School - Glendale, AZ
  • Achieved Honor Roll
  • Swim Team 2012-2013

Volunteer Work
  • June 2009 to December 2012
  • Rockford, Illinois
  • Door-to-door selling coupon books for March For Dimes charity
  • Awarded top seller in the state
  • Persuading people to purchase coupon books or make donations
This resume is created in 7 minutes.
Summary
Experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately. Excels in fast-paced food service environments. Talented and trained in mixology and recognized for innovative drink creations.  My aspirations are to obtain my Certified Nurses Assistant Certification and to become a nurse that works with older adults.

Skills
  • Reliable team worker
  • Neat, clean and professional appearance
  • Excellent multi-tasker
  • Keeping children safe
  • Food handlers card
  • Cash handling
  • Outstanding cleanliness
 
  • Comfortable standing for long time periods
  • Verbal communication
  • Meal and snack preparation
  • Focused and disciplined
  • Customer service oriented
  • Food safety understanding
  • Works well under pressure
​​
Experience
Fast Food Worker Dec 2017 to Feb 2018
Wendy's Las Vegas, NV Recorded customer orders and repeated them back in a clear, understandable manner. Took necessary steps to meet customer needs and effectively resolve food or service issues. Up-sold additional menu items, beverages and desserts to increase restaurant profits. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Quickly and efficiently processed payments and made accurate change. Carefully maintained sanitation, health and safety standards in all work areas. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors and wiping counter tops.
Education and Training
High School Diploma, General Studies 2018 Clark County School District Adult Education Las Vegas, NV, United States
General Studies Chaparral High School Las Vegas, NV, United States
References
References available upon request.
This resume is created in 7 minutes.
Professional Summary

Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management.


Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure.


Flexible and excels in a fast-paced environment looking for a position with growth opportunities.


Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.


Focused and successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.

Skills
  • Dedicated team player
  • Good with Numbers and math
  • Customer-oriented
  • Skilled upseller
  • Strong work ethic
  • Strong communication skills
  • Friendly and helpful
  • Accustomed to shift work
  • Fast and efficient service worker
  • POS inventory system operation
  • Safe food handling
  • Time management
Work History
Retail Store Manager, 07/2015 to 04/2018
Le Wrap North Ryde, NSW
  • Resolved customer service issues promptly.
  • Trained new employees on proper protocols and customer service standards.
  • Analyzed customer levels and planned resources according to needs.
  • Maintained work environment in clean and sanitary manner.
  • Increased profit by streamlining operations.
  • Generated spreadsheets detailing sales information.
  • Prepared materials for following shift.
  • Alerted customers to upcoming sales events and promotions.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Operated a cash register for cash, check and credit card transactions with 99% accuracy.
  • Responded to customer concerns with friendly and knowledgeable service.
Fast Food Worker, 08/2014 to 12/2017
Ali Baba Penrith, NSW
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Pleasantly and courteously interacted with customers.
  • Prepped items for later use to save staff time during busy hours.
  • Handled currency and credit transactions quickly and accurately.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Verified that prepared food met all standards for quality and quantity.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Reported to each shift on time and ready to work.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Greeted customers and provided excellent customer service.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
Education
BBA: Computers, 2009
St Michael convent school - Karnataka, India