Food And Beverage Attendant resume examples

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Professional Summary
To obtain a position that will enable me to utilize my strong organizational, leadership, and communication skills.
Skills
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Communicated clearly and positively with coworkers and management
  • Mastered point-of-service (POS) computer system for automated order taking
  • Handled currency and credit transactions quickly and accurately
  • Followed procedures for safe food preparation, assembly, and presentation
  • Assisted management with inventory control and stock ordering
  • Resolved complaints promptly and professionally
  • Cross-trained and coordinated scheduling with team members to ensure seamless service
  • Took initiative to find extra tasks when scheduled duties were completed
Work History
Food Beverage Attendant, 09/2016 to 01/2018
West Edmonton Mall Edmonton, AB
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Responded to guest inquiries,Rectified guest complaints quickly and efficiently
  • Prepare serving areas for the next serving time by stocking needed supplies
  • Adhered to customer service procedures/etiquette as posted in all Food and Beverage outlets
  • Provide a catering service by setting up buffets, food and displays as required
  • Followed Food and Beverage standards and Government Health Regulations when preparing food
  • Prepared, served and sold food and beverage items to guests and clear outlet on completion of service
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
Retail Sales Associate, 05/2015 to 08/2016
Adidas Outlet Store Edmonton, AB
  • Placed special merchandized orders for customers.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Accurately logged all daily shipping and receiving orders.
  • Processed cash and credit payments rapidly and accurately.
Education
High School Diploma: 2017
Jasper Place High School - Edmonton, AB, Canada
Languages
  • English
  • Spanish

This resume is created in 7 minutes.
Professional Summary
I am a high energetic, guest services representative focused on promoting customer satisfaction and exceptional service by maintaining outstanding client-service relationships. I am driven to develop and implement fresh sales and marketing strategies by being tech savvy, highly accurate and efficient with data entry, and general operations.
Skills
  • Marketing and promotional leader
  • Vendor coordinator
  • Persuasive communication expertise
  • Collaborative team player
  • Proficient up seller
  • Keen eye for detail
  • Excellent time management skills
  • Willing to travel
  • Received 28 "Spirit to Serve" awards
  • Nominated for "Hotel Heroes" in 2012 as Rising Star for all Bay Area.
Work History
Server, Current
San Francisco Marriott Marquis San Francisco, CA
  • Motivated food and beverage service specialist with over 10 years experience in hospitality.
  • Consulted with guests to evaluate needs and upgrade additional services.
  • Proven ability to establish repeat rapport with guests and exceed sales quotas.
  • Assisted management with customer service issues, staff concerns, and duty assignments.
  • Trained new staff on safety, food handling, and customer service protocols.
  • Consistently followed hotel and restaurant protocols, quality assurance standards and all requirements.
  • Routinely supported other areas of the restaurant as requested, including answering all questions by guests, and completing financial transactions for other staff.
Food Beverage Attendant, 01/2010 to 05/2010
Walt Disney World Resort Orlando, FL
  • Demonstrated adaptability skills while deployed at various Theme Park locations.
  • Completed multiple training courses through Disney University, including Basic Food Safety classes. 
  • Extensive problem solving experience at the the DisneyWorld Resort. 
  • Consistently provided friendly guest service and heartfelt hospitality.
Education
Bachelor of Arts: Communication Studies , 2014
San Francisco State University - San Francisco, CA
Additional Information
  • Proficient in Microsoft Excel, Word,PowerPoint 
  •  Bi-Lingual in English and Spanish.