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Skills
  • Fast and efficient service worker
  • Friendly and helpful
  • Dedicated team player
  • Customer-oriented
Work History
Fulfillment Specialist Roma Designer Jewerly
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Food Service worker, 08/2016 to 09/2017
E' Fit Smoothie Bar Ramstein Air Base, RP
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared specialty foods such as salads, wraps, and smoothies, following specific methods that required quick prep time.
Food Handler, 08/2010 to 12/2010
Calvary Chapel Bible College Murrieta, CA
  • Verified that prepared food met all standards for quality and quantity.
  • Assembled food orders while maintaining appropriate portion control.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
Sandwich Artist, 01/2008 to 01/2009
Subway Mountain Home, ID
  • Assembled food orders while maintaining appropriate portion control.
  • Verified that prepared food met standards for quality and quantity.
Education
Non accredited school : Biblical Theology Calvary Chapel Bible College - Murrieta, CA
Non Accredited school: Biblical Theology Calvary Chapel Bible Collge Seigen - Seigen Germany
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Professional Background

Experienced HHA-Home Health Care licensed in 2008 with strong people skills. Responsible, experienced and reliable HHA-Home Health Care licensed in 2008 with strong people skills. Excellent communication skills demonstrated by 12 years of experience in healthcare.

Food Handler worker with Food Handler Certificate of Completion. Highly efficient at preparing food orders quickly while greeting all customers. 3 years of experience.

Reliable Housekeeper dedicated to keeping all areas clean, organized and professional. Knowledgeable about cleaning high-traffic, infection-prone areas such as bathrooms and kitchens with care and attention to minor details.

Well-organized team player committed to client satisfaction.

Dedicated Housekeeper with excellent references and more than 4 years of experience. Bilingual and knowledgeable.

Skill Highlights
  • Reliable and punctual
  • Neat, clean and professional appearance
  • Reliable team worker
  • Comfortable standing for long time periods
  • Delivers exceptional customer service


  • Engaging personality
  • Fluent in Russian, Italian, Bulgarian, Macedonian, English.
Accomplishments

Commended for having a perfect attendance record while working as a HHA-Home Health Care. And working as a Food Handler.

  • Commended for having a perfect attendance record while working as a Housekeeper
  • Contributed to company's Brookdale -star customer satisfaction rating through exceptional guest service. More then 3 years of experience as a Housekeeper
Professional Experience
Housekeeper Apr 2017 to May 2019
Brookdale San Antonio, TX
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
  • Swept and vacuumed floors, hallways and stairwells
  • Swept and damp-mopped private stairways and hallways
  • Supplied guests with extra towels and toiletries when requested
  • Changed and laundered sheets
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions
HHA-Home Health Care Apr 2015 to Dec 2016
1st Choice Home Care Services Brooklyn, NY

Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Assisted with transferring residents in and out of wheelchairs and adaptive equipment.

HHA- Home Helath Care Apr 2011 to Aug 2013
Partners In Care Manhattan, New York
Food Handler Oct 2002 to Nov 2003
Baku Brooklyn, New York Correctly received orders, processed payments and responded appropriately to guest concerns. Communicated clearly and positively with co-workers and management. Cut and chopped food items and cooked on a grill or in fryers. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Carefully maintained sanitation, health and safety standards in all work areas.
Food Handler Jan 2000 to Dec 2001
Angelo Malta, Europe, Malta, Europe Correctly received orders. Communicated clearly and positively with co-workers and management. Cut and chopped food items and cooked on a grill or in fryers. Accurately measured ingredients required for specific food items.
Food Handler May 1999 to Dec 2000
Hotel- Porto Azuro Malta, Malta, Europe Correctly received orders. Communicated clearly and positively with co-workers and management. Cut and chopped food items and cooked on a grill or in fryers. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Carefully maintained sanitation, health and safety standards in all work areas.
Education and Training
Training Program compleated , HHH-Home Helath Aide 2008 Selfhelp Community Services, INC. Manhattan, New York , USA Certificate of HHA- Home Health Care
Training Program compleated , Food Handler 2017 ANSI ACCREDITED PROGRAM CERTIFICATE ISSUER San Antonio , Texas , USA
Certifications
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Professional Summary

Relationship Manager skilled at informing clients about banking products and services and recommending the best options to meet their needs. Excellent interpersonal skills.


Work History
Relationship Manager 03/2013 to Current
Bank of America Financial Center Palmdale, CA
  • Submitted loan applications to loan underwriter for verification and recommendation.
  • Increased new bank relationships within the local community by executing quarterly promotions.
  • Received Employee of the Quarter Service award.
  • Received superior customer service satisfaction scores for  consecutive quarters.
  • Maintained friendly and professional customer interactions.
  • Increased overall annual sales by incorporating several quality process improvements within the branch.
  • Maintained confidentiality of bank records and client information.
  • Created member account profiles on [Bank of America ] online banking program.
  • Executed wire transfers, stop payments and account transfers.
  • Advised clients on mortgage, educational and personal loans.
  • Exceeded quarterly sales goals by [115]%.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Teller 03/2013 to 06/2015
Bank of America Financial Center Palmdale, CA
  • Organized, stocked and maintained the Teller window area.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Processed quarterly Vault and ATM audits with a zero error rate.
  • Coordinated daily cash reconciliation at a high-volume location.
  • Collected member loan payments.
  • Processed exchange and foreign currency.
  • Handled various accounting transactions.
  • Sold cashier's checks, traveler's checks and money orders.
Courtesy Clerk 02/2012 to 03/2013
Vallarta Supermarkets Lancaster, CA
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Verified that all customers received receipts for their purchases.
Food Handler Cashier Customer Service 02/2012 to 03/2013
Vallarta Supermarkets Lancaster, CA
  • Reported to each shift on time and ready to work.
  • Prepared all food orders within a 2-3 minute time frame.
  • Verified that prepared food met all standards for quality and quantity.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
  • Greeted customers and provided excellent customer service.
  • Assembled food orders while maintaining appropriate portion control.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Landscaper Groundskeeper 01/2011 to 01/2012
Landscaping Service Los Angeles, CA
  • Cultivated soil with fertilizer and aeration.
  • Mulched gardens, placed sod, and adjusted soils.
  • Rearranged planting beds and flower gardens seasonally.
  • Installed and maintained landscapes at homes, offices, and parks.
  • Designed and drafted plans for gardens and flower beds.
  • Identified plant diseases and researched methods for mitigation.
Education
High School Diploma: High School Graduate 2012 Palmdale High School - Palmdale, Ca
  • 3.8 GPA
  • Member of Varsity Soccer Team
Skills
  • Customer-oriented
  • Consistently meets sales goals
  • Computer literate
  • Upselling techniques
  • Natural leader
  • Active listening skills
  • Credit card transactions
  • POS systems knowledge
  • Skilled problem solver
  • Fluent in English , Spanish.
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Summary
Hard working food service professional with back of the house experience.  Skilled in the fast paced fast food environment; efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately. Trained in food safety and handling.
Skills
  • Back of house operations understanding
  • Ability to handle fast-paced environment
  • Food handling knowledge
  • High level of cleanly kitchen maintenance
  • Knowledge of basic food preparation
  • Reliable and punctual
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Delivers exceptional customer service
  • Excellent multi-tasker
  • Self motivated and works well with a team
Experience
Food Handler May 2017 to Current
Dunkin Donuts Palm Bay, FL Accurately fill customer orders for donuts, coffee and other menu items.  Assist team members in routine store operation.
Cashier/Cook/Server Apr 2006 to Dec 2010
Checkers Merritt Island, FL Worked both the front and back of the house; Received orders, processed payments and responded appropriately to guest concerns. Prepared and served beverages such as coffee, tea and fountain drinks. Properly portioned and packaged take-out foods for customers. Processed payments and made accurate change.  Delivered excellent customer service.  Prepared burger, French fries, hot dogs and shakes.
Dishwasher/Prep Cook Sep 2015 to Dec 2016
K&A - Korean & American Fusion Cocoa Village, FL Prepared all vegetables to be used by the chef each shift.  Responsible to ensure all dishware, silverware and cookware were properly cleaned and sanitized.