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Summary

I am an experienced, friendly, hardworking team player with a passion for food. I am dedicated to customer service, safety and cleanliness. I am seeking a new opportunity in the food service industry.

Highlights
  • Deliver exceptional customer service
  • Reliable and punctual team worker
  • Excellent multi-tasker
  • Culinary knowledge
  • Excellent telephone skills
  • Proficient in cash register/POS
Experience
Food Service Team Member (Part-Time Summer) 05/2019 to Current
The Hilliard Co. - B Good Hallsville, TX

Make granola products in a manufacturing environment. Complete processes including measuring, baking, weighing, packaging, and cleanup.

Food Service Worker 03/2017 to 11/2018
Longview Regional Medical Center Longview, TX

Correctly received orders, processed payments and responded appropriately to guest concerns. Promptly reported complaints and took necessary steps to meet customer needs and effectively resolve food or service issues. Prepared items according to written or verbal orders, managed several different orders simultaneously. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Communicated clearly and positively with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.

Waitress 07/2013 to 02/2014
Waffle House Houston, TX
Correctly received orders, processed payments and responded appropriately to guest concerns. Took necessary steps to meet customer needs and effectively resolve food or service issues. Served fresh, hot food with a smile in a timely manner. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed.
Education
Food Handler Card 2019 efoodcard.com
Job Readiness Program Heartisans Marketplace Longview, TX

ACT WorkKeys: National Career Readiness Certificate

Soft Skill Certificates: Teamwork 1&2, Business Communications, Interpersonal Communications, Time Management, Self-Management, Employer Expectations, Job Performance Factors, Customer Service, Problem Solving.

GED Granby High School Norfolk, VA
This resume is created in 7 minutes.
Summary
Seeking a position utilizing my skills in the construction industry with a keen attention to detail and design. Recognizing customer service as a valuable tool to deliver overall quality and satisfaction.
Highlights
  • General laborer
  • OSHA training
  • Basic electrical knowledge
  • Welding and electrical knowledge
  • Flooring construction
  • Strong analytical and communication skills
Education
2007
New York State Department of Education Albany, New York, United States GED: General Carpentry General Carpentry Coursework
Carpentry Safety Course
2015
Northwestern College Chicago, IL, United States Associate of Arts: Liberal Arts
Experience
09/2013 - 05/2015
Hi-Lime Corporation Huntington Station, New York Carpenter Apprentice

Framed new construction of single-family homes and townhomes.

Installed cabinets, base cabinets and crown molding.
Safely used band, circular, jig, reciprocating, chop and compound miter saws.
Set windows and layouts for stairs and common rafters.
Operated power saws, planers, jointers, routers and pneumatic equipment.
Cut timber, panels and other materials according to measured dimensions.
Worked independently on projects and tasks within a carpentry team.
03/2013 - 09/2013
Western Sizzlin Steak House Rocky Mount, NC Food Service Worker
Responsible for efficient preparation and plating food in high energy, fast paced kitchens.
Catering food to local businesses and religious organizations.
This resume is created in 7 minutes.
Professional Summary
As a military brat, I have gotten pretty good at adapting to my frequently changing environment. Making new friends every two years or so has influenced growth in my social skills as well. I am a fast learner. Learning biochemistry at Colorado State University has proved the hardest task put before me so far. However, at the same time, it has taught me that being adaptive is a forever useful skill to have. I believe from my experiences from growing up in a military household, I am totally capable of this position.
Skills

Keeping the work environment clean at all times

Accepting criticism and putting it to good use

Food prepping skills

 

Effective communicating

Working with unhappy customers

Adapting to any changes in the work environment

Work History
April 2015-April 2016 Food Service Worker | Falcon Club | 3116 Academy Drive, USAF Academy 80840

I basically helped everyone around the kitchen. At first, I started as a dishwasher for a couple months. Chef Andrew Lagatta felt everyone should begin learning the basics of how the kitchen was run in an efficient fashion. Of course, I learned more skills with food prepping and serving guests the longer I worked there. After a while I was moved to full time food prep. This included preparing any food that the chefs needed help with as well as making sure the kitchen was always clean. Finally, after getting the hang of those responsibilities, I learned how to run our buffet lunch and prepare arrangements for large parties.

February 2016-May 2016 Host | On The Border | 7695 North Academy Boulevard Colorado Springs CO, 80920 I was a host at On The Border. This included keeping tabs on the number of people in the restaurant at any given time and seating guests in a timely manner. I learned key communication and managing skills from this position.
Education
2016 High School Diploma: Air Academy High School, 6910 Carlton Drive Colorado Springs, CO, 80840
Current Bachelor of Science: BioChemistry Colorado State University , 1062 Campus Delivery, Fort Collins CO, 80523
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Professional Summary
Motivated Cashier/Food Service Worker with over 3 years experience in a fast-paced, team-based environment.
Skills
  • Accurate money handling
  • Time management skills
  • Multi-tasking ability
  • Friendly demeanor
  • Cleanliness
  • Good telephone etiquette
  • Customer-oriented
  • Exceptional communication skills
  • Quick learner
  • Carbonated beverage dispenser cleaning and maintenance
  • Extensive food/beverage knowledge
  • Able to handle food products frequently
  • Food Standards enforcement
  • Food preparation experience
Work History
POPEYES FOOD SERVICE WORKER | GRAY, GEORGIA | January 2003 - January 2006
  • Placed food trays over food warmers for immediate service
  • Spoke with patrons to ensure satisfaction with food and service
  • Relayed food orders to cooks
  • Prepared food items
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Provided excellent customer service
  • Ensured food was stored and cooked at correct temperature
  • Cooked and packaged batches of fried chicken, side orders and beverages.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Consistently offered professional, friendly and engaging service.
  • Cleaned and organized eating, service, and kitchen areas
  • Stocked service stations with items such as ice, napkins, and straws
  • Greeted customers entering the store to ascertain what each customer wanted
  • Took food orders via front counter and drive through.  
  • Assist customers with order selections.
Education
GED JONES COUNTY HIGH SCHOOL GRAY, GEORGIA
GED CENTRAL GEORGIA TECHNICAL COLLEGE MACON, GEORGIA | Current
This resume is created in 7 minutes.
Professional Summary
Ambitious to accept a position in the health field and to use the skills I\'ve acquired and training to better the community.
Skills
  • Leadership abilities
  • Fast learner
  • Attention to detail
  • Ability to recognize a safe and clean patient area
  • Being able to sit one on one with patients and transport them to their appointments.
  • Ability to understand medial records and log books, while documenting incidents of patients
  • Excellent communication skills
  • Ability to assist in the full range of nursing care to patients
  • Ability to care for patients with physical or behavioral problems
  • CPR certified
  • Able to lift 45+ pounds
  • Flexible to work long shifts on a rotational basis including weekends and holidays.
  • Emotional stability under stress
  • Honest employee
  • Knowledgeable in drug screenings and administering breathalyzer tests.
  • Knowledgeable with the contents and their purpose in a crash cart.
  • Ability to communicate orally with patients and their families
  • Ability to recognize and react to emergent patient
  • Being able to recognizing need for basic life support, controlling bleeding and assisting with behavior crisis.
  • Ability to distinguish basic colors
  • Hearing without aid
  • Ability to read without eye glasses
Work History
01/2016 to Current
Food Service Worker VA Medical Center Martinsburg, WV
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Stored food in designated containers and storage areas to prevent spoilage
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Cleaned and organized eating, service, and kitchen areas
  • Helped with preparation, set-up, and service for catering events
  • Stocked service stations with items such as ice, napkins, and straws
  • Trained new cashiers on procedures, customer service and sales techniques.
05/2014 to 12/2015
Food Service Worker Taco Bell Martinsburg, WV
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared a variety of foods according to customers\' orders or supervisors\' instructions, following approved procedures.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
01/2013 to 01/2014
Caregiver Patricia Smith Berkeley Senior Center
  • Assisted with household chores of the patient.
  • Interacted with a patient who had mental disabilities.
  • Ability to plan and participate in fun activities with patients.
  • Able to help disabled patient in and out of motor vehicles.
  • Calmly assisted patients in doing daily tasks that may be difficult for them.  
01/2011 to 03/2012
Caregiver Luella Robinson Grandmother
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Cooked appetizing and satisfying meals and snacks.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Provided a comforting and soothing environment.
Education
2017
Associate of Applied Science: Criminal Justice
Blueridge Community College - Martinsburg, WV
  • Coursework includes Speech and Communication, Sociology and Psychology, Human Body, Chemistry, Biology, Criminal Law.  
  • GPA 3.6
  • Dean's List Honoree, 4 semesters.
  • Graduated with honors.
  • Volunteer and intern at Community Alternatives to Violence
Certifications
  • CPR
  • Professional Development