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Professional Overview

Ambitious, committed, Customer Host/ Greeter  with exceptional customer service and decision making skills. Strong work ethic, positive outlook, with a professional interpersonal  demeanor. 

Summary of Skills
  • Reliable
  • Positve
  • Patient
  • Effective Communication Skills
  • Strong Problem Solver 
  • Respectful
  • Interpersonal
  • Multitasker
  • Organized
  • Leader
  • Team Player
  • Determined
Work Experience
Walmart | South Gate, Ca Costumer Host 05/2018 - 02/2019
  • Welcome Customers.
  • Assist with return process,
  • Check Receipts.
  • Open lock ups and assist customers.
  • Execute exceptional customer service.
Allied Universal Protection | Los Angeles, Ca/90034 Security Professional 10/2016 - 02/2018
  • Immediately reported accidents and other safety hazards.
  • Patrolled the premises regularly to ensure safety of employees and visitors.
  • Secured priceless documents and sensitive equipment against threats.
In Home Care | Los Angeles, CA/90003 Caregiver 03/2016 - 08/2016
  • Monitored clients' progress to report necessary changes.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Developed strong and trusting rapport with client to facilitate best care possible.
Los Angeles Conservation Corps | Los Angeles, CA/90012 Supervisor Assistant/ Receptionist 06/2015 - 02/2016
  • Received incoming packages and mail.
  • Answered and directed incoming calls using multi-line telephone system.
  • Adhered to security requirements by screening visitors, updating logs and issuing temporary passes.
  • Provided information to callers and drafted office emails.
Diego Rivera Learning Complex | Los Angeles, CA/90001 Office Assistant/ Receptionist 01/2015 - 05/2015
  • Created weekly and monthly presentations.
  • Greeted all parents and students with a positive demeanor and asked questions to determine what he or she needed.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
Studio 51 | Los Angeles, CA/90008 Assistant Stylist 01/2014 - 12/2014
  • Worked a flexible schedule to accommodate salon needs.
  • Washed, blow dried, braided, and offered personal hair extension services.
DD's Discount | Inglewood, CA Cashier/ Retail Associate 01/2013 - 04/2014
  • Marked items with identifying codes and accurate pricing.
  • Organized the store by returning all merchandise to its proper place.
  • Assisted customers and provided excellent customer service.
  • Assist customers with purchases and complete transactions with exceptional customer service
Education
Parkridge Private Highschool | Long Beach, CA/90807 High School Diploma 2015
This resume is created in 7 minutes.
Objective
Seeking a Position in a challenging sales environment, where I can use my acquired skills and knowledge to further advance my career.
Professional Summary
Marketing and social media director effective at delivering high-quality content for digital, traditional and social marketing. High achiever who produces results individually, as well as part of a results-focused team.
Work History
Host, 03/2016 to Current
Chuys Plano, TX
  • Provided friendly and attentive service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Inventoried and restocked items throughout day.

Marketing And Social Media Director, 01/2016 to Current
Eagle Martial Arts Plano, TX
  • Implemented change that directly led to increased revenue.
  • Developed daycare program which resulted in a higher retention rate.
  • Increased visibility to school systems through social media marketing.
  • Managed daily paperwork, inventory, and sales.
  • Handled billing resolutions and customer service matters daily.

Intern, 06/2016 to 08/2016
Hannah Stroud Mckinney, TX
  • Gained essential knowledge of the legal field. 
  • Maintained appropriate filing of professional documentation and took on errands.

Education
High School Diploma: 2017
Plano Senior - Plano, TX

Bachelor of Science: Accounting and Marketing, Current
University of Texas at Dallas - Richardson, TX
Skills
  • Well organized
  • Excellent communication skills
  • Quick learner
  • Team leadership skills
  • Event planning
  • Microsoft Office proficiency
  • Internet marketing
  • Creative design
This resume is created in 7 minutes.
Creative Marketing & Media Writer

Specializing in radical rewrites, marketing strategy & comedic ghostwriting.  

Relevant Skills
  • Microsoft Office Suite
  • Mac/PC
  • Google Docs
  • Vendasta & Sprinklr software
Vendasta & Sprinklr software
Vendasta & Sprinklr software
• Excellent client rapport
• A cheerful, enthusiastic, can-do type of person
• Takes full responsibility of tasks assigned
• Writes to order, matching tone, style and voice
Professional Experience
Marketing Copywriter & Review Management Specialist 02/2018 to 11/2018 SEOP—SEO, SEM, PPC & Digital Marketing Services Irvine, CA

• Create original content for marketing & public relations.

• Craft cogent & persuasive email for large scale outreach.

• eCommerce content creation for multiple targeted campaigns.

• Supervise PR & lead Social Media Review-Management for $3.7B client: TruGreen.

• Provide strategic direction and conceptual solutions that result in cohesive messaging and branding of projects.

• Identify relevant blockchain & PR topics in order to craft SEO blogs.

• Blog/ghostwrite for VIP clients.

• Write & edit marketing titles and descriptions for maximum conversions.

• Utilize SEO best practices—with keywords and meta tags—to accurately reach target audience.

• Adjust, edit & improve content to achieve best possible open rate.

• Create content and individualize campaigns for online marketing verticals.

• Create and manage original, persuasive, and conceptually compelling work for rapidly evolving campaign launches and content.

• Collaborate with a team of art directors, designers and account directors.

• Proof layouts and copy to ensure that work is aligned with brand identity.

• Verify proper grammar and spelling.

• Collaborate with product development, graphic design & research teams to ensure copy accuracy.

• Present and champion finished concepts with a strong ability to sell and influence the underlying strategy and direction.

• Collaborate with team members to meet client goals.


Creative Writer / Marketing 05/2009 to 12/2017 SIP DEVELOPMENT GROUP/IND Contractor Torrance, CA
  • Corporate ghostwriting
  • Web Content overhauls, providing original content and extensive edits
  • Created corporate appeal - Teen Cancer documentary, "Road Rebellion." 100% completionfunds raised
  • Editing/proofreading: "The Real Secrets Women Only Whisper." Manchester Publishing
  • Editing/proofreading/fact checking: Frommer's Las Vegas
  • Proofread and reviewed company's print and electronic content for correct grammar and adherence to house style
  • Fact checking: Frommer's New Orleans
  • Creative consulting: Movie & television pitch punch ups
  • Script punch ups
  • Content ghostwriting for high profile clients
  • Work featured in Seventeen Magazine, Marie Claire, Glamour, HuffingtonPost
  • Spearheaded company "voice" strategy in close collaboration with upper management
  • Corporate bios
  • Marketing announcements
  • Speech consulting
  • Wordpress editing
Morning Radio Co-Host / Marketing 05/2006 to 02/2009 PAMAL BROADCASTING Latham, NY
  • Host daily morning radio show.
  • Daily cumulative audience: 300,000.
  • The Darwin and Cat Radio Show replaced "The Howard Stern Show," becoming the #1 Arbitron-rated rock morning show on WZMR 104.9 -- the Capital Region of New York.
  • Conduct celebrity interviews: Papa Roach, Motley Crue & many more. 
  • Write innovative comedy bits, sketches, and song parodies.
  • Comedy improvisation.
  • Morning Show national recognition--featured on ABC's Wife Swap.
  • Creator: "RV of Joy," collecting over three tons of food for the Northeast Food Bank--largest donation in the food bank's history.
  • Brainstorm and implement comprehensive street-level marketing plans, increasing listener and brand awareness.
  • Effective assisting in the development, implantation, and maintenance of station image.
  • Create a variety of imaging scripts for client, station, and morning show.
  • Voice over 1000 national and regional commercials.
  • Conduct interviews of interns and street team.
  • Oversee intern program, provide support to upper management.
  • Voice tracking for 6 additional stations in radio cluster.
  • Midday host (2006).
  • Creator: "FUBAR" - weekend new music showcase.
Middays/Weekends/Morning Fill-in 05/2005 to 05/2006 WEQX Air Talent Manchester, VT
  • Heritage alternative station.
Host - Sunday Rewind 05/2005 to 05/2006 Northshire Broadcasting Manchester, VT '80s music and strange facts.
Current Voice Over Los Angeles, CA
  • Voice of over 1000 national & local commercials. 
  • Animation: "Disco Destroyer" for MTV, from the creator of "Ben 10" and producer of "Clerks."
  • Video Games: In-house voice: "For the Birds" productions. (2009-Present).
Education
Associate of Arts: Radio Broadcasting/Communication Endicott College Beverly, MA
Northern Arizona University
B.A. in progress, English, Interdisciplinary. 

The Groundlings School Los Angeles, CA Comedy Improvisation. Professional Core Track.
Volunteer Experience

Ronald McDonald House - Albany, NY

•  Mentor--Guidance & companionship for the children of the RMDH.

•  Radiothon Host--Assisted in raising over $150,000 to benefit RMDH children and their families.

Kittens! Los Angeles, CA

•  Animal rescue volunteer.

This resume is created in 7 minutes.
Professional Summary
Energetic and eager to build professional abilities. Motivated, enthusiastic and friendly with strong communication and team work abilities.
Experience
Providence Pizza April 2014 to December 2019 Front of House/Cashier
Grandview, Missouri
  • Assessed customer needs and responded to questions.
  • Cleaned and straightened work area.
  • Organized register supplies.
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
Nevaeh Aveda Salon December 2015 to March 2016 Salon Coordinator
Leawood, Kansas
  • Informed guests of spa services, programs and activities over the phone and in person.
  • Checked members and guests in promptly for their appointments.
  • Coordinated and booked all spa service appointments for individual and group clients.
  • Offered refreshments of ice water and iced tea to all incoming guests.
  • Meticulously entered client and service information when booking appointments.
  • Suggested and sold salon services and retail products to customers.
  • Verified end-of-day reports against credit and cash profits.
Jarocho October 2017 to December 2018 Host
Kansas City, MO
  • Cleaned and straightened work area.
  • Assessed customer needs and responded to questions.
  • Worked with customer service to resolve issues.
  • Provided professional and courteous service at all times.
The Rieger November 2017 to December 2018 Serving Assistant
Kansas City, MO
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Promptly served all food courses. 
  • Answered questions about menu selections and made recommendations when requested.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Managed closing duties, including restocking items. 
  • Delivered exceptional, friendly and fast service.
Jose Peppers March 2018 to October 2018 Server
Lees Summit, Mo
  • Assisted kitchen staff in delivery of proper food counts by determining number of food items required for complete service.
  • Ensured tables were kept neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Stocked newly delivered inventory in storage, kitchen and food prep stations.
  • Cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Identified items in stock for first use to decrease waste and profit loss.
Chipotle Mexican Grill Inc October 2018 to Current Server
Leawood, Kansas
  • Assisted kitchen staff in delivery of proper food counts by determining number of food items required for complete service.
  • Ensured tables were kept neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Stocked newly delivered inventory in storage, kitchen and food prep stations.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Closed down kitchen after each shift and precisely followed closing checklist for kitchen stations.
  • Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food, removing dirty containers and monitoring potential avenues of contamination.
  • Completed opening and closing checklists, including emptying trash, refilling napkin dispensaries, safeguarding all alcohol, dating food and polishing all silverware. 
Core Qualifications
  • Client-focused
  • Quick learner
  • Computer proficient
  • Microsoft Office
  • Results-oriented 
  • Excellent verbal communication
  • Enthusiasm
  • Complex problem solving
  • Back of house operations understanding
  • Ability to handle fast-paced environment
  • Strong customer relationship builder
  • Ability to handle/resolve problems
  • Cash handling
Education
Grandview Senior High Grandview, Missouri, USA
The Daniel Academy 2017 Kansas City, Missouri, USA