Hostess resume examples

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Skillful Hostess resume

Amanda Trevino
Professional Summary

Enthusiastic, resourceful young professional with adept management skills and strong environmental adaptability that focus on building the brand image and increasing sales.

Skills & Qualifications
  • Fluent in Spanish
  • Social Media Planning and Implementation
  • Internet marketing
  • Brand Development
  • Process implementation
  • Data analysis
  • Client assessment and analysis
  • Marketing and promotions
  • Comparative market analysis
Work History
02/2018 to Current
Mortgage Loan Originator Quicken Loans Inc. Cleveland, OH
  • Generated status reports, brief books, and spreadsheets.
  • Researched industry competitors and compiled detailed analysis data.
  • Evaluated client financial positions and identified the most appropriate banking products.
  • Researched companies and prepared presentations for management and prospective buyers.
  • Used investment software to break down complex legal and financial information for the client.
08/2017 to 01/2018
Barista R&B Bubble Tea KTV Toledo, OH
  • Complied with standards for merchandising, stocking and storing product.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
11/2010 to 07/2017
Hostess Jennifer's Restaurant Strongville, Ohio
  • Engaged in suggestive selling and other sales techniques.
  • Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner.
01/2017 to 06/2017
English Second Language Teacher US Together Inc. Toledo, OH
  • Created monthly academic status reports based on in-depth student evaluations.
  • Designed seasonal programs emphasizing vocabulary, pronunciation and reading comprehension.
  • Coordinated communication between students and school administration to create an effective and culturally-sensitive learning environment.
Education
May 2018
Business Administration : Marketing and Spanish
University of Toledo - Toledo, OH
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Job-winning Hostess resume

Elizabeth Olvera
Education and Training
Property and Casualty Licensed | Houston, TX 2018
Limited Lines Licensed | Houston, TX 2016
South Houston High School | Pasadena, TX 2015
Summary

Bilingual Insurance Sales Agent seeks employment with a top-tier companies and agencies. Focused and dedicated professional motivated to provide superior customer service and drive sales through cold calling, referrals and strategic outside marketing activities. Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Results-oriented, talents include relationship building, training and sales presentations. 


Skills
  • Cash handling accuracy
  • Sales presentations
  • Organized
  • Cold calling
  • Typing speed 50 WMP
  • Auto insurance
  • Sales proficiency
  • Dedicated to process improvement
  • Exceptional at multitasking
  • Excellent time management
  • Reliable and dependable
  • Scheduling 
  • Fluent in Spanish
  • Client relations expert
  • Complaint handling and resolution
  • Negotiation competency
Relevant Experience

Promoted to Assistant Manger within a year and a half for successfully showing fast growth in my office. Routinely helped as many as 6-10 customers each day in a high traffic sales office. Adept at organizing meetings, managing inventory, training and supervising staff, and implementing office processes and procedures that expedite work. Selected to train new office personnel in policies, procedures, and office management software. Reviewed, approved, and processed more than 3 new policies per day.Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Experience
State Farm | Houston, TX Sales/Service 08/2018 - 10/2018

Delivered an exceptional level of service to each customer by listening to concerns and answering questions. Effectively controlled the release of proprietary and confidential information for general client lists.  Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation. Investigated and compared insurance policies, including fire, homeowners, personal line, liability and commercial coverage. Helped out with events that helped gain more leads and build relationship within the community. Created new accounts and updated existing accounts with most current details. Used ABS to document calls and schedule appointments. 

Fred Loya Insurance | Pearland/Houston, TX Sales Agent 01/2016 - 08/2018

Processed applications, payments, corrections, endorsements and cancellations. Researched coverage and premium options and supplied clients with the best coverage available. Called 15 lapsed customers each day to inquire about continuing needs. Presented and clearly explained insurance policy options to clients based on their needs and goals. Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage. Called 50-80 warm leads each day to expand client base. Compiled coverage and rating information in an accessible format. Monitored and controlled office inventory to ensure adequate supply levels, timely product ordering and efficient management of company resources. Delegated duties for a team of 3 office staff.

Applebee's | Pasadena, TX Hostess 07/2015

Assisted diners with seating, and customers with questions or problems of their dining experience. Apportioned and served food to facility residents, employees, or patrons. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Payless Shoe Store | Pasadena, TX Store Associate 04/2015 - 07/2015
Balanced the need of multiple customers simultaneously in a fast paced retail environment. Participated in various incentive programs and contests designed to support achievement of production goals. Kept an eye on building premises for loss prevention and security purposes. Answered customers' questions and addressed problems and complaints in person and via phone.
Mcdonalds | Houston, TX Cashier, food prep, and maintnance 06/2014 - 08/2014
My first summer job as a High School student. Collaborated with customer service team member to give exceptional service throughout the entire work day. Recorded customer orders and repeated them back in a clear, understandable manner. Took necessary steps to meet customer needs and effectively resolve food or service issues.
References
  • Denise Martinez; Assistant Manager (Fred Loya Insurance): Neniee94@gmail.com
  • Claudia Rangel; Office Assistant (Living Earth): Rangelclaudia0518@gmail.com 
  • David Garcia; Manager (Fred Loya Insurance): dgarcia@fredloya.com
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Top Hostess skills

Take a look at the most common Hostess skills, don't hesitate to use them in your resume to catch recruiters' attention.

Experienced Hostess resume

Ashley Nicole Porter
Professional Summary

Business Administration undergraduate student athlete with several years of professional background in customer service and business fields. Areas of specialization include finance, marketing and sales. I am an innovative individual with strong work ethic and ability to build lasting client relationships. Excellent communication and presentation skills. Talented in gathering, analyzing and defining business requirements to understand operations, needs and expectations.

Skills
  • Reliable
  • Team Player
  • Adaptability
  • Time Management
  • Ability to Work Under Pressure
  • Excellent Written & Verbal Communication Skills
  • Retail management
  • Data Entry
  • Currency transaction management
  • Customer service
  • Product Knowledge
  • Microsoft applications proficiency
Work History
07/2018 - Current Co-Owner Operator | Porters ProShop & Bowling Academy - Hampstead, MD
  • Maximized customer service and satisfaction by providing products and services to bowlers.
  • Conducted inventory, stocking and merchandising to track supplies and placed orders.
  • Organized tournaments, leagues and special events for customers and other athletes.
  • Created appointments for customers, performed regular maintenance for bowling products, educated customers on new and upcoming bowling industry products.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Communicated with customers via phone and email to confirm appointments and respond to inquiries.
09/2019 - Current Retail Management Associate | T Rowe Price - Owings Mills, MD
  • Processed IRA and Mutual fund redemptions, set up new accounts for new clients, worked with customers to understand and resolve issues with accounts.
  • Reviewed forms, legal documents and certifications to verify documentation to support redemptions and transfers.
  • Updated customer profiles with any new information for accounts, and called customers for clarification on activity for accounts.
06/2018 - 09/2019 ICU INOB Specialist | Toyota Financial Services - Owings Mills, MD
  • Performed various administrative functions, including emailing dealerships and auctions, investigating title issues, vehicle holds and training other team members to help in my position
  • Was promoted before finishing training prior to receiving current title
  • My report is high compliance and is crucial to getting aged cars sold as soon as possible
06/2017 - 08/2017 Summer ICU Clerk | Toyota Financial Services - Owings Mills , MD
  • Grounded and termed accounts for leasing contracts through Toyota and Lexus
  • Data entry of current mileage, allowed mileage, rate of miles, return date, ground dealership, payments, charges and fees
  • Worked with multiple team members to send out bills for customer accounts within a timely manner
06/2016 - 09/2016 Financial Advisor | Primerica - Rosedale, Maryland
  • Assisted clients with personal income issues
  • Taught clients how to save and invest their income
  • Sold Life, Auto, Home and other insurance
  • Recruited members to join my team
06/2015 - 08/2015 Front Desk Attendant | AMF Woodlawn - Woodlawn, Maryland
  • Greeted customers entering the bowling alley to understand what each customer wanted or needed
  • Operated a Point of Sale (POS) system to itemize and complete transactions including shoe rental, lanes and food
  • Assisted in helping customers understand and operate scoring system
05/2014 - 08/2014 Hostess | Outback Steakhouse - Owings Mills, Maryland
  • Seated guest and parties at desired table
  • Answered phones and placed guests on Call Ahead Seating list
  • Cleared tables
  • Cleaned bathroom
  • Rolled silverware
05/2012 - 04/2014 Receptionist | Nail Splash & Foot Spa - Owings Mills, Maryland
  • Managed office supplies, organization and upkeep of nail salon
  • Directed guests and routed them to desired nail technician
  • Answered and managed incoming and outgoing calls while recording accurate messages and appointments
  • Maintained a clean reception area, including lounge and nail tech areas
08/2002 - 07/2018 Sales Associate | Bowlers Discount Pro Shop - Towson, Maryland
  • Sell products such as bowling balls, shoes and accessories
  • Clean windows, vacuum and upkeep the pro shop
  • Clean, revive and resurface bowling balls
  • Take inventory once a week
References
  • Rondrea Tillery-Walls, TFS Trainer, Rondrea_TilleryWalls@toyota.com (410) 504-2745
  • Sagirah Wheeler, Primerica District Leader, Sagirah.w@gmail.com, (914) 830-7463
  • Rhea Butler, YMCA Case Manager, rheabutler@ymaryland.org, (301) 641-5245
Education
05/2018 Morgan State University, Baltimore, Maryland Bachelor of Science: Business Administration
  • Member, Grant-Brett Promethean Kappa Tau Honor Society
  • Member, Student Athlete Advisory Committee
  • Morgan State University Bowling Rookie of the Year
  • NCAA Division 1 Student Athlete
  • 2.9 GPA
  • Coursework includes Finance, Economics, Marketing, Business Management, Ethics, International Business, Information Systems and Business Administration.
  • Awarded Bowling MVP
2014 Hereford High School, Parkton, Maryland High School Diploma:
  • Member, FFA
  • Member, Chinese Culture Club
  • Member, National Honor Society​
  • Graduated with Honors​
Accomplishments
  • United States Bowling Congress Youth Star of Tomorrow Award 2014
  • United States Bowling Congress 11 Strikes in a Row for 298 Game
  • Received a Full Athletic Scholarship from Morgan State University and Graceland University
  • Opened Porters ProShop & Bowling Academy
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