Hotel Supervisor resume examples

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Summary

Ambitious and motivated multi-unit operations manager with 18 years of experience in the hospitality industry, Utilizing my years of experience to understand and properly manage situations that arise. Independent worker with high energy and great communication skills. Reliable and friendly professional able to work with little oversight and collaborate in team environment.

Highlights
  • Strategic planning
  • Multi-unit operations management
  • Order Processing
  • Analytical
  • Efficient
  • Multi- tasker
  • Troubleshooting and problem solving
Experience
01/2018 to Current
Operations Manager Paradies Lagardere Denver, CO

Managed daily operations of multiple restaurants at Denver International Airport. The restaurants included; Breckenridge Brewery, Snarf's Sandwiches, Bros BBQ, Big bowl Asian cuisine, Magic Pan Crepes, and Steve's Snappin dogs.

06/2017 to 01/2018
Area Sales Manager (TEMPORARY SEASONAL JOB) Decadent Saint Winery Louisville, CO

Coordinated and planned marketing events such as wine festivals, farmers markets, art festivals and etc

Monitored sales team performance and provided effective training to help each reach targets

Developed creative sales and marketing strategies to assist sales team with reaching target

06/2015 to 04/2017
Operations Manager Outback Steakhouse Denver, CO

Worked closely and trained with the Top 3 managing partners of the greater Denver area in order to learn various changes in operations from different demographics. Focus was on budgeting, P&L, customer interaction by management and raising local customer traffic flow by engaging in community activities. 

10/2012 to 06/2015
Operations Manager Timberline Steak and Grille Denver, CO

Considered to be one of the busiest restaurants in Colorado, it was very challenging and extremely fast paced. I worked closely with the GM, Chef and Sous to restructure the restaurant from menu orientation all the way down to retraining the entire staff. 


03/2009 to 09/2012
Hotel Manager Mont Bleu Casino South Lake Tahoe, CA

The Hotel/ Casino is a located in a high tourist ski and beach resort town, My duties were to insure all hotel operations ; front desk, reservations, housekeeping, marketing, revenue management, valet and bell desk) were functioning properly and efficiently for the guests needs.

08/2006 to 03/2009
Hotel Supervisor Marriott Timber Lodge Vacation Resort South Lake Tahoe, CA

Assisted property owners and vacation club members with their reservations, special requests, coordinating large group functions and making sure the front of the house is running smoothly.

Skills
Budget Analysis, Scheduling, P&L, Inventory management, Actual Vs. Theoretical and Recruiting.
 
Software: Excel, Power Point, Word, MARSHA, Aloha, Micros, AS400, Spring Miller and PMS