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Professional Summary
To obtain and secure a position where my skills and talents can be best utilized while allowing me to exhibit my impeccable work ethics and mannerism as well as my leadership abilities.
Skills
  • Self-starter
  • Valid NY state driver's license
  • Painting and plastering
  • Fast learner
  • OSHA Certification
  • CDL
  • Automotive Skills
  • Microsoft Office Suite
Education
2014- Present
 Penn Foster - Scranton, PA
2014
 Northern Manhattan Weatherization and Improvement Corportion - New York
Work History
Poter/Stocker, 08/2017 to 02/2018
 Brooklyn Navy Yard – Brooklyn, NY
  • Ensured that all work orders were assigned and completed in a timely manner.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Stacked pallets throughout the shift to keep the warehouse clean and organized.
  • Swept floors and stored equipment at the end of each shift.
Kitchen Porter, 07/2017 to 01/2018
 Zion Cafeteria – Queens, NY
  • Pleasantly and courteously interacted with customers.
  • Maintained clean and safe environment, including in the kitchen, washed dishes, handled deliveries of food and other equipment, cleaned bathrooms, building exterior, parking lot, dumpster and sidewalk.
Porter/Stocker, 07/2016 to 03/2017
 Restaurant Depot – Queens, NY
  • Reported to each shift on time and ready to work.
  • Diligently maintained cleanliness and stocked areas for smooth daily operation.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
Maintenance Worker, 01/2011 to 01/2013
 Department of Sanitation – Brooklyn, NY
  • Demonstrated ability to pick up loose trash and materials.
  • Performed building maintenance.
  • Performed work according to standard procedure and by buildings operating schedule.
  • Performed extra task handed over by Supervisor.
  • Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
Maintenance Worker, 01/2008 to 2011
 Tabernacle Daycare Center Inc – Brooklyn, NY
  • Cleaned and sanitized rooms in accordance with OSHA standards.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Performed minor carpentry, electrical, mechanical and plumbing repairs.
  • Performed touch ups and finish painting.
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Professional Summary

I'm an enthusiastic student who is working towards a degree in Business management. I am also a highly motivated sales associate with extensive customer service and sales experience. I have a passion for everything business and I am looking for an opportunity to use my knowledge and experience to help open my own company.

Skills
  • Adaptable learner
  • Creative problem solving
  • Excellent time management
  • Critical thinker
  • Quality-focused
  • Leadership abilities
  • Self-starter
  • Honest employee
  • Excellent communication skills
  • Negotiation skills
  • Creative design
Work History
Counter Service, 05/2008 to 07/2010
McDonalds – London
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Greeted customers and provided excellent customer service.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Operated the till, taking cash and card payments and giving out reciepts
  • Prepped items for later use to save staff time during busy hours.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Customer Service, 05/2011 to 07/2011
Triad – London
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Asked open-ended questions to assess customer needs.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Developed reputation as an efficient service provider with high levels of accuracy.
Maintance, 06/2012 to 08/2012
Ministry Of Defence – London
  • Cleaned in and around the buildings, prioritizing safety at all times.
  • Dismantled, cleaned and replaced light fixtures.
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Spot cleaned furniture and carpet.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
Kitchen Staff, 09/2012 to 10/2012
London Fish Mongers – London
  • Operated all kitchen equipment adeptly.
  • Routinely carried large loads of dishes to kitchen for washing.
  • Consistently kept kitchen areas clean and free of debris and water.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Warehouse Worker, 10/2012 to 12/2012
Fortnum and Mason – Piccadilly
  • Used item numbers to properly stock warehouse.
  • Cleaned and maintained the warehouse in compliance with safety standards.
  • Took deliveries of goods and supplies
  • Moved stock around by hand, lifting gear, or forklift truck
  • Picked and packed orders
  • Kept records of stock
  • Kept paperwork up to date
Sales Associate, 03/2013 to 08/2013
Debenhams – London, UK
  • Helped drive sales goals and achieve monthly quotas.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Worked collaboratively in team environment.
  • Directed individuals to merchandise locations.
  • Asked open-ended questions to assess customer needs.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Ground Patrol/ Kitchen Porter, 08/2014 to 05/2015
Lord's Cricket Ground – London, UK
  • Cleaned and organized eating, service, and kitchen areas
  • Shopped for and ordered food and kitchen supplies and equipment
  • Relayed orders to bar and kitchen quickly and accurately.
  • Kept dining room and kitchen area clean by performing cleaning and laundry duties
  • Maintained kitchen work areas, equipment, and utensils in clean and orderly condition
  • Stocked, organized, and cleaned kitchens and cooking utensils
  • Cleaned garbage cans with water or steam
  • Cleaned and sterilized equipment and facilities
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Denied entrance to the building to unauthorized persons.
Kitchen Staff, 06/2015 to 12/2015
Shake Shack – London
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Assembled food orders while maintaining appropriate portion control.
  • Verified that prepared food met all standards for quality and quantity.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Chef, 05/2014 to Current
Pizza Hut – London
  • Prepared food items
  • Spoke with patrons to ensure satisfaction with food and service
  • Relayed food orders to cooks
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Portioned, arranged, and garnished food, and served food to waiters or patrons
  • Ensured food was stored and cooked at correct temperature
  • Prepared daily food items, and cooked simple foods and beverages
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Stored food in designated containers and storage areas to prevent spoilage
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Education
High School Diploma: 2005
St. Augustines C of E Secondary School - London
Business Degree: Business & Community , 2007
City of Westminster College - London
This resume is created in 7 minutes.
Summary

Quality-focused and efficient Cook adept at preparing and plating food in high energy, fast-paced kitchens. Chef with 15 years of critically acclaimed work preparing delicious, healthy dishes in 5 star hotels/casino and leading restaurants. Specializes in preparing menus that attract and retain customers. Looking for a challenging role in The Culinary field .

Highlights
  • Culinary Arts
  • Focused and disciplined
  • High volume production capability
  • Focus on portion and cost control
  • Inventory management familiarity
  • Well-tuned palette
Experience
Cook
February 2010 to January 2011 CARLTON LANIER － Philadelphia, PA

Reduced food costs by expertly estimating purchasing needs and buying through approved suppliers.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.
Cook & Pantry
February 2007 to April 2008 ARAMARK STAFFING CENTER － Philadelphia, PA

Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Communicated clearly and positively with co-workers and management.Served fresh, hot food with a smile in a timely manner. Operated large-volume cooking equipment such as grills, deep fryers and griddles. Carefully maintained sanitation, health and safety standards in all work areas.Frequently washed and sanitized hands, food areas and food preparation tools. Cleaned food preparation areas, cooking surfaces, and utensils.
Line Leader
December 1999 to January 2007 ARAMARK CLEANING SERVICE － Scranton, PA

My position was to make sure that all workers are checking all the

garments that come down the assembly line for fashion and quality specializing in cleaning astronaut pharmaceutical and biotechnology uniform in a professional high level of cleaning.

Cook
May 1995 to August 1998 SHOW BOAT HOTEL CASINO － Atlantic City, NJ

Followed proper food handling methods and maintained the correct temperature of all food products. Prepared healthy, enjoyable breakfasts and dinners for customers. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports. Enforced appropriate work-flow and quality controls for food quality and temperature. Set up and performed initial prep work for food items such as soups, sauces and salads. Consistently tasted, smelled and observed all dishes to ensure they were visually appealing and prepared correctly. Displayed a positive and friendly attitude towards customers and fellow team members.
Kitchen Porter
June 1993 to February 1995 SAND"S HOTEL CASINO － Atlantic City, NJ

Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Inspected previously washed dishes to check for cleanliness. Cleaned break rooms, including sinks, counter tops, microwaves, coffeemakers, refrigerators, tables and chairs. Emptied all trash cans and replaced liners. Maintained all janitorial equipment in a clean, safe and operable condition. Operated janitorial equipment properly and safely. Traveled to and from work sites in a timely manner. Removed breakfast and lunch garbage after each meal period.
Cook
October 1985 to June 1989 DENNY'S RESTAURANT － Atlantic City, NJ

Followed proper food handling methods and maintained correct temperature of all food products. Prepared healthy, enjoyable breakfasts and dinners for customers. Enforced appropriate work-flow and quality controls for food quality and temperature Set up and performed initial prep work for food items such as soups, sauces and salads. Cleaned and restocked cafeteria items. Inspected previously washed dishes to check for cleanliness. Emptied all trash cans and replaced liners.
Engineer Infantry Honorable Discharge
December 1976 to December 1979 United State Army － Fort Dix, NJ

Managed receipt, storage and issue of ammunition processes. Maintained rifles, machine guns, mortars and hand grenades. Logged and filed classified documents. Constructed field expedient firing aids for infantry weapons. Served as the principal platoon officer for all matters concerning training and the use of all weapons systems.
Education
Certificate : Culinary Arts, 1985 OIC － Philadelphia, PA, PHILADELPHIA

A positive attitude toward work. Worked as a team member prepared all meals hot and cold. Cleaned the kitchen and all equipment by disassemble and reassemble for daily use. Cleaned all utensils and all types of grills deep fryer, convention oven from food contamination and bacteria.

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