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Professional Summary

Professional and courteous former salesman with an entrepreneurial background looking for a long term career in the banking industry.

Work History
Collections Officer, 09/2017 to 11/2017
TD Auto Finance Brossard , Quebec
  • Provide customer service for TD Auto Finance clients with past due accounts 
  • Review collection reports to determine the status of collections and the amounts of outstanding balances
  • Make payment arrangements and collect balances that are due to the bank 
  • Responsible for making administrative and legal decisions concerning past due accounts
New Vehicle Sales Associate, 09/2015 to 09/2017
Volkswagen Prestige Montreal
  • Consistently in the top 3 salesman
  • In charge of briefing the monthly promotions and sales targets to both management and sales team
  • Highest earner in F&I products amongst the sales force
New Vehicle Sales Associate, 07/2014 to 09/2015
Kia Vaudreuil Vaudreuil-Dorion
  • In my first three weeks, I beat the records for: Highest profit average, highest profit on a single unit and the dealership had the best month to date in terms of profit
  • On my second month (first full month), I was top rep of the month, making the bonus
  • Created and managed the corporate program after 3 months
Corporate Account Manager, 10/2012 to 07/2014
Lavasoft - Montreal
  • Managed product sales and licensing across B2B and B2C verticals
  • Managed Product Marketing: From reputation management to coordinating lead generation campaigns and media buying (CPA, CPL, rev share)
  • Tripled my quota within my second quarter and consistently surpassed all sales objectives
  • Brought on and handled the highest volume account in the North America
Managing Partner & Co-Founder of Motos Locos, 04/2011 to 09/2012
Motos Locos Cancun, Mexico
  • Created a very successful motor cycle, ATV and Side by Side rental business
  • Started with 40k total investment, after just 3 months we sold 33% equity at a $540'000 valuation
  • Buyer: Finding the best deals for each vehicle, price negotiation, importation
  • Daily accounting: Budget management, salaries, marketing and logistics
  • General administration: Building the location, acquiring necessary permits
Skills
  • Fluent in English, French & Spanish
  • Staff training and development
  • Customer service-oriented
  • Sales experience
  • Goal-oriented
  • Excellent communication skills
  • Strong work ethic
  • People-oriented
Certifications
Investment Funds of Canada (In Progress) - 2018
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Summary
Personable Managing Partner successful at building strong professional relationships. High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Managed small to large business units while maintaining high team morale and energy.  Skilled mentor and mediator who excels at bringing out the best in team members.  
Skills
  • Vendor sourcing
  • Relationship building
  • Systems implementation
  • Detail-oriented
  • Budgeting and forecasting
  • Self-directed
  • Process improvement
  • Financial analysis
  • Adept multi-tasker
  • Exceptional time management skills
  • Results-oriented
Experience
Joint Venture Managing Partner 06/2016 to Current Panera Bread Martinsburg, WV Planned, directed and monitored daily operations of business unit. Assessed the need for new or enhanced systems and applications to increase productivity and reduce costs. Delivered performance updates, quarterly business reviews and planning meetings. Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives. Managed new store project with a budget of $500,000.
General Manager 12/2007 to 06/2016 Panera Bread Ranson, WV Drafted quarterly business plans, yearly budgets and quarterly and semi-annual business reviews. Supervised development of local managers. Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Reviewed and approved billing invoices and expense reports. Strong interpersonal skills to establish positive relationships with customers, vendors and employees.
Education and Training
Bachelor of Science: Business Management 2011 Shepherd University Shepherdstown, WV, United States Coursework in Business Administration and Management 
Bachelor of Science: Financial Economics 2011 Shepherd University Shepherdstown, WV, United States Coursework in Economics and Finance
Accomplishments
Acquired an under-performing business unit with declining sales, concerns regarding health and safety standards, low employee satisfaction and negative financial results. Within forty-five days successfully passed a yearly corporate Operational Excellence Audit. Within six months returned unit to profitability and consistently met or exceeded stated monthly financial goal.
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Professional Summary

Efficient Human Resource Generalist focused on Recruiting, Orientation and On-boarding, Employee relations and retention. Well versed in implementing HR plans and procedures with minimal guidance.

Skills
  • Staff recruitment and retention
  • Orientation & On-Boarding
  • Confidential Record Keeping
  • Employee Training and Development
  • Employee Relation Issues
  • Business Administration
  • New Hire Orientation
  • Event Management
  • Customer Service
Work History
Human Resource Generalist, 01/2015 to 07/2016
Quality Glue Factory Vellore, India

 

  • Reviewed resumes and applications for pre-screening and identified candidates for interviewing.
  • Schedule and conduct new employee orientations. 
  • Process paperwork for new employees and enter employee information into the payroll system.  
  • Assisted senior HR Generalist in accomplishing special projects and other assignments.
  • Responded to employee issues and questions in a timely manner.
  • Collaborate with other departments for locating resources.
  • Understand the improving areas of the organization by taking feedback timely.
  • Set up desk supply kits for new employees.
Managing Partner, 10/2012 to 11/2014
Prakruthi Chennai, India
  • Managed operations in accordance with budget requirements.
  • Conducted randomized feedback surveys.
  • Reviewed program needs and recruited qualified staff.
  • Designed promotional materials.
  • Planned and executed special events and trade show.
  • Ensure quality product offerings and exceptional client service.
Education
MBA: International Travel and Tourism, 2012
Fondazione Campus - Italy
 
Bachelor of Arts: Travel and Tourism Management, 2010
Madras Universtiy - Chennai, India
Travel and Tourism Management
Professional Development
  • Completed Ongoing training in employee and labor relations, and workplace safety/security.
  • Attended seminars on Employee Relation, and Training and Development program.
Affiliation
Authorized to work in the US for any employer.
Work Eligibility
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Professional Summary
A highly motivated professional with over twenty years of sales experience in diverse industries. Demonstrated abilities in new business development, client retention, team building, presentation and communication skills. A conscientious and dedicated salesman and manager who combines his exceptional interpersonal skills with his training in business and his background in sales to achieve superior and outstanding results. I am seeking a great opportunity to share my skills and knowledge with a company that will value my input.
Skills
  • Communication skills; internally, externally, and vertically
  • Management and training
  • Sales and account management
  • Outbound sales calls
  • Business administration
  • Exceptional customer support
  • Proficient in Microsoft Office Suite, ACT!
  • AS/400, SQL, MS-DOS, Kofax transformation modules
Work History
Service Desk Analyst / IT Engineer, 03/2014 to 07/2014
INFORMATION TECHNOLOGY Atlanta, GA
  • www.intelliteach.com Resolved complex problems according to escalation procedures.
  • Maintained and implemented market standard security software applications (RSA SecurID, ECC).
  • Resolved ranging issues via remote methods and remote training.
  • Assisted users with commercial software and mission-critical system issues.
  • Assisted Partners and Associates in 170 different law firms, globally (Atlanta, St.
  • Louise, London, Hong Kong and Tokyo).

Survey Analyst, 03/2013 to 07/2013
The Myers Group Duluth, GA
  • www.themyersgroup.net Responsible for the coordination and implementation of patient, employee, and physician satisfaction research activities.
  • Supported the Survey Administration Department in verifying the responses to high volumes of diverse health care form types using data imaging software.
  • Utilized proprietary software to determine questionable form responses and typing hand written open ended responses.
  • Cross-train with the mail production team on sorting and filing all health surveys.
  • Promptly report all problems regarding quality, processes, and procedures to the operations manager of Survey Administration.
  • Quoted prices, credit terms and other bid specifications.

Managing Partner, 05/2010 to 12/2012
Venture Contracting, LLC
  • Assisted and trained all new hires (Approx.
  • 25+) in lead generation and sales techniques.
  • Approved vendor with State Farm and Allstate insure companies / Maintained Relations.
  • Completed over 450 home repair contracts in Gwinnett County from 2008-2011.
  • Licensed FEMA casualty assessor.

Sales Associate / Customer Care, 07/2008 to 03/2009
Sage Group Norcross, GA
  • Developed phone-based revenue generation through the initiation of prospect calls
  • Collaborated with the Account Solutions division to develop the best strategic sales approaches
  • Established ongoing rapport with existing and potential customers (Peachtree Accounting)
  • Handled inbound prospect calls via marketing pieces and convert them into sales
  • Communicated education program value propositions internally/externally

AE, 10/2007 to 06/2008
Haines & Company Doraville, GA
  • Identified and initiated contact with prospective clients.
  • Identified client's needs and successfully implemented software solutions.
  • Arranged and conducted software training sessions (15-40+ attendees).
  • Received ongoing training on software update features and usage techniques (Criss + Cross).
  • Performed on-call product technical assistance.

SAE, 03/2004 to 06/2005
TransWestern Publishing / Yellowbook USA Hampton, GA
  • Increased assigned revenue in Henry, Clayton and Fayette counties, by over 60% (2004-2005) through direct selling.
  • Sold over $250,000 in new revenue for the year 2004.

Sales Associate, 01/2003 to 03/2004
Metro Directories Atlanta, GA
  • SAE.
  • Sold over $600,000 in new revenue since July 2003 to the Greater Atlanta Market.
  • Conducted out bound sales calls with target customers; sold ads for the directory and increased revenue by 35% in (2003-2004).

Account Executive, 03/2001 to 01/2003
County Directories Canton, GA
  • Revised sales pitches and marketing ads (120+ per month) based on customer preferences and market
  • Sold over $150,000 in new revenue (3/2001-1/2003)
  • Increased revenue by 25% (2002-2003)
  • Closed the highest number of accounts for Winter-Spring canvas 2001-2002

Account Executive, 01/2001 to 01/2002
Atlanta Journal & Constitution / Cox Enterprises Atlanta, GA
  • Revised sales pitches and marketing ads (120+ per month) based on customer preferences and market.
  • Sold over $150,000 in new revenue (3/2001-1/2003).
  • Increased revenue by 25% (2002-2003).
  • Closed the highest number of accounts for Winter-Spring canvas.


account executive, 04/1993 to 09/2003
Atlanta Journal Constitution/Cox Enterprises Atlant, GA
  • www.coxenterprises.com/ Account Executive, Contact Agent, Outside Circulation Sales.
  • Assisted in the overall increase of the AJC / Gwinnett county newspaper circulation by 20% (1).
  • Awarded "Salesperson of the Year" (Southeast Circulation sales) 1998.
  • Awarded "Perfect Representative Award" 1.
  • Achieved the record for most residential sales in one day (outside canvas).

Inside Sales Trainer / Associate, 12/1996 to 09/1997
Dixie Home Crafters Atlanta, GA
  • Introduced new products using approved telephone direct sales techniques.
  • Trained new sales personnel with dynamic marketing strategies and appropriate sales practices.

Management, Lead Server, Bartender, 01/2005 to 07/2007
Nickiemoto's Pan-Asian Restaurant Atlanta, GA
  • Provided exceptional customer service and maintained client relations
  • Organized and managed all fund raising and special events
  • Maintained all relations with vendors for Kitchen and Bar needs
  • Designed layout for several new restaurants

Management, Lead Server, Bartender, Server, Nickiemoto's Pan-Asian Restaurant Atlanta, GA
  • Provided exceptional customer service and maintained client relations.
  • Organized and managed all fund raising and special events.
  • Maintained all relations with vendors for Kitchen and Bar needs.
  • Designed layout for new restaurant interior and menu.

Education
Bachelor of Science: Business Administration, December, 2014
Westwood College - Atlanta, GA