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Skillful Restaurant Floor Manager resume

This resume is created in 7 minutes.
Professional Summary

Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property, and promoting positive community relations.

  • Disciplined leader with the proven ability to remain calm in high stress situations
  • Excellent written and verbal communication skills
  • Demonstrates ability to use discretion wisely and make positive impressions within the community
  • Adept at guiding, influencing, and empowering other to maintain law and order
  • Capacity to assist diverse population with compassion, patience, and understanding
  • Skilled at resolving conflicts and diffusing hostility amidst diversity
Work History
Police Officer, 10/2017 to Current
Lehigh University Campus PoliceBethlehem, PA
  • Talks regularly with citizens to establish rapport and become a familiar presence in the area
  • Actively patrols assigned areas to prevent and detect crimes
  • Checks all vehicle equipment for proper functioning prior to use
  • Removes disabled vehicles and obstructions from roadways
  • Issues warnings and citations for traffic violations
Deputy Sheriff, 10/2016 to 07/2018
Lehigh County Sheriff's Office455 West Hamilton Street Allentown, PA 18101
  • Monitored building access and identified all officials and employees before authorizing their entrance
  • Maintained order and responded to emergencies
  • Provided security for the courtrooms, judges, and buildings
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment
  • Safely transported inmates to and from court
  • Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public
  • Verified warrants and conducted searches of inmates
  • Prepared, processed and maintained forms, reports, logs, records and activity journals
Waitress, 07/2016 to 10/2017
Apollo Grill85 West Broad Street Bethlehem, PA 18018
  • Developed and maintained positive working relationships with others to reach business goals
  • Immediately reported accidents, injuries or unsafe work conditions to manager
  • Guided guests through the menu while demonstrating thorough knowledge of the food, beverages and ingredients
  • Skillfully promoted items on beverage lists and restaurant specials
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
Restaurant Manager, 07/2008 to 07/2016
The Widow's Tavern and Grille200 MainStreet Stockertown, PA 18083
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality
Bartender/Waitress, 01/2004 to 06/2008
Stahley's Bar & Restaurant1826 Hanover Avenue Allentown, PA 18109
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections
  • Routinely checked identification of patrons purchasing alcoholic beverages
  • Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors
  • Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating
  • Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes
  • Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws
Busser/Food Runner, 01/2001 to 12/2004
1818 Tavern2501 Seip Avenue Easton, PA 18045
  • Apportioned and served food to restaurant employees and patrons
  • Assisted co-workers
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
  • Answered telephone calls and responded to inquiries
  • Accepted payment from customers and made change as necessary.
Transfer of 97 Credits To DeSales University: General Studies Northampton Community College - 3835 Green Pond Road Bethlehem, PA 18020
Bachelor of Science: Business DeSales University - Center Valley, PA
ACT 120 Certification: 2010
Allentown Police Academy - 2110 Park Drive Allentown, PA 18103

  • Most Coach-able Senior Athlete Award
  • Completion of Act 120
  • Completion of Act 2 Certification
  • Completion of R.A.D Instructor Certification
  • Completion of SFST Certification
  • Completion of IPMBA Certification

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Job-winning Restaurant Floor Manager resume

This resume is created in 7 minutes.
Energetic Facilities Operations Administrative Assistant and Coordinator with exceptional written and verbal communication skills. Resourceful and accomplished collaborative team player with strong decision-making and time management abilities. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Offering experience in both corporate and non-profit office environments. Seeking a role of increased responsibility and authority.
Administrative Assistant
  • Scheduling
  • Security
  • Customer Service
  • Management
  • Coordinator

Administrative Skills
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PP
  • Google Doc
  • Fluent in Spanish
Restaurant Manager 04/2019 to Current Greene Hook Kitchen Jersey City, NJ
  • Supervised a 15-person staff daily, in a fast-paced, high-volume environment.
  • Worked closely with Beverage Director to assess inventory and purchase discounted bulk items
  • Keep restaurant, bar and work areas clean and sanitary, in compliance with standard and local, state and federal laws
  • Ensured exceptional dining experience for patrons
  • Resolved issues for guests and employees in a timely & fair manner
  • Handled cash drops from servers and bartenders
  • Performed all opening and closing duties
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Facilities Coordinator Concierge 09/2014 to 04/2019 Planned Parenthood Federation Of America New York, N.Y

• Monitor NY PPFA office space during the day

• Provide primary support for the telephone switchboard console and routing of calls to appropriate people or location(s) with the national office

• Greet and announce affiliate visitors, job applicants, vendors, board members and other PPFA employees

• Assist with creating access cards and monitor associated system

• Prepare incident/ accident reports and contact appropriate law enforcement and/ or desk security as required

• Schedule and maintain master calendar for conference center

• Assist staff with the facilitation of meetings, conferences, rapid response meetings and special events

• Assist with sorting and scanning of incoming/outgoing mail and log deliveries when necessary

• Monitor radio communications and assist as needed

• Assist in scheduling security for PPFA senior management

• Develop mental inventory and awareness of building tenants

• Support office safety plan, building evacuation plan, fire evacuation processes; maintain local law enforcement contacts

• Support ad hoc requests for administrative support from office

• Serve as Administrative Coordinator

• Serve as backup for AV Coordinator

• Other duties as required by Manager


CPR, AED, First Aid Certification

May 2018 to May 2020

FEMA Incident Command System ICS-100 Certification

February 2015 to Present

FEMA Active Shooter Security Training Certification

September 2014 to Present

Ergonomic Certification

March 2017 to Present

Education and Training
GED 1999 High School For The Humanities New York, N.Y

Top Restaurant Floor Manager skills

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Experienced Restaurant Floor Manager resume

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Professional Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
  • Customer-oriented
  • POS systems knowledge
  • Upselling techniques
  • Skilled problem solver
  • Motivated team player
  • Employee relations
Work History
  • Restaurant Manager
  • Holiday Inn La Mirada
  • La Mirada, CA
  • December 2013 to Current
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork.
  • Carefully interviewed, selected, trained and supervised staff.
  • Floor Manager
  • Red Robin Gourmet Burgers
  • La Mirada, CA
  • January 2000 to December 2013
  • Counted cash drawers and made bank deposits.
  • Trained and developed new associates on POS system and key sales tactics.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly
  • Ensured food was stored and cooked at correct temperature
  • Oversaw the operation and maintenance of equipment
  • Assisted in creating a bi-weekly work schedule for all serving and hosting employees.
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Supervised kitchen staff of 15 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Kept dining room and kitchen area clean by performing cleaning duties
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Alerted customers to upcoming sales events and promotions.
TiPS Certification
Manager ServSafe Certification