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Professional Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Skills
  • Customer-oriented
  • POS systems knowledge
  • Upselling techniques
  • Skilled problem solver
  • Motivated team player
  • Employee relations
Work History
  • Restaurant Manager
  • Holiday Inn La Mirada
  • La Mirada, CA
  • December 2013 to Current
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork.
  • Carefully interviewed, selected, trained and supervised staff.
  • Floor Manager
  • Red Robin Gourmet Burgers
  • La Mirada, CA
  • January 2000 to December 2013
  • Counted cash drawers and made bank deposits.
  • Trained and developed new associates on POS system and key sales tactics.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly
  • Ensured food was stored and cooked at correct temperature
  • Oversaw the operation and maintenance of equipment
  • Assisted in creating a bi-weekly work schedule for all serving and hosting employees.
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Supervised kitchen staff of 15 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Kept dining room and kitchen area clean by performing cleaning duties
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Alerted customers to upcoming sales events and promotions.
Education
Certifications
TiPS Certification
Manager ServSafe Certification
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Professional Summary

Insightful, motivated, and Detail-Oriented Student looking to utilize and expand my training skills and education so that I can grow with a company and demonstrate great team work skills.

Skills
  • Knowledge on the depth, length, and heights recommended for the installation service entrance conductors underground, through roof overhang, or mounted on surface of homes.
  • Familiar with conduit bending, multiplier, take ups including 90-degree stub ups, 90 degree bend with kick, both 30 and 45-degree offset, three point saddles, and back to back bends.
  • Residential/Commercial wiring and installations.
  • Wiring and terminations for the installations of 3-way and 4-way switches, duplex receptacles, GFCI, lighting fixture, and ceiling fans. 
  • Installation of fluorescent ballast.
  • Pulling wire through conduit with fish tapes. Mounting heights for switch, receptacles, fan, and light fixture.
  • Knowledge on the depth, length, and heights recommended for the installation service entrance conductors underground, through roof overhang, or mounted on surface of homes.
  • Familiar with conduit bending, multiplier, take ups including 90-degree stub ups, 90 degree bend with kick, both 30 and 45-degree offset, three point saddles, and back to back bends.
  • Residential/Commercial wiring and installations.
  • Wiring and terminations for the installations of 3-way and 4-way switches, duplex receptacles, GFCI, lighting fixture, and ceiling fans. 
  • Installation of fluorescent ballast.
  • Pulling wire through conduit with fish tapes. Mounting heights for switch, receptacles, fan, and light fixture.
Work History
Restaurant Manager, 12/2012 to 02/2018
Whataburger Humble, TX
  • Led and directed team members on effective methods, operations and procedures.
  • Purchased and order adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Carefully interviewed, selected, trained and supervised staff.
Line Cook, 04/2016 to 08/2016
Pappas Seafood Humble , TX
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
  • Practiced safe food handling procedures at all times.
  • Verified freshness of products upon delivery.
  • Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.
Education
High School Diploma: 2013
Summer Creek High School - Houston, TX
Electrical Technician Program , 2018
Houston School of Carpentry - Houston, TX

180 hours-Electrical program designed to teach students the basic skills, abilities, and work habits required to pursue an entry-level position as an Apprentice Electrician.

Certifications

Apprentice Electrical Licence, TDLR

This resume is created in 7 minutes.
Summary
I want to combine the classic traditional method of healing with alternative medicine as a holistic nurse and help patients in getting well not only from the disease they are afflicted with, but also mentally, emotionally, physically and spiritually.
Skills
  • Holds active Registered Nurse license 
  • Work in a very generalized Med-Surgical floor with a wide variety of different patient populations
  • Bilingual in both English and Portuguese
  • Knowledge of various types of Holistic practices
  • Current CPR certification
Experience
RN Medical Surgical floor
Greenville, SC
Bon Secours St Francis Hospital Health System, Inc/ Jan 2018 to Current Care for adult patients who are acutely ill with a wide variety of medical issues or recovering from surgery. Care includes assessment of a wide variety of patient problems. Treatments such as dressing changes, blood transfusion and administering medications to a multiple patient. Interaction with Doctors, Respiratory Therapist, Physical Therapist, and other professionals.
Medical Billing Specialist
Westborough, MA
Genzyme Genetics/Division of LabCorp/ Jan 2006 to Aug 2011
Recorded data electronically and handled all kind of insurance claims.
Education and Training
Bachelor of Science: RN to BSN Chamberlain University College of Nursing 2019 United States
Associate of Applied Science: Nursing Brown Mackie College 2016 Greenville, SC, United States
Allied Health Certificate: Pre- Nursing Mount Wachusett Community College: Leominster Campus 2013 Leominster, MA, United States
Bachelor of Executive Admin. Secretarial University Catholic of Salvador 1995 Salvador, BA, Brazil
Holistic Education
The Science/Arts of Herbalism; Introduction to Complementary Health Care & Nutrition;Reiki Method of Healing I,II,III;3-week long Summit re:The Healing Miracle Truth about Stem Cells/Cancer and Food Revolution.
This resume is created in 7 minutes.
Summary

Since my teenage years school was always my first priority though I knew it was extremely important to learn good work ethic at a young age so I started working summer jobs when I became old enough. At fifteen I went through a lifeguarding certificate program where I also became certified in first aid and CPR. I worked as a lifeguard in the summer for an apartment complex for a year and then got another lifeguarding job for a summer camp where I worked for the next five years. I loved working with the children I was always very enthusiastic about engaging and encouraging them in their swimming lessons and activites.I am a very outgoing, hard working and gregarious person so I found the restaurant business to be the perfect fit for a part time job during the school year. I ended up working various jobs in restaurants starting as a food server working my way up to hostessing and then to cocktailing and waitressing. Cocktailing and waitressing really taught me how communicate with people in a way to make them engaged, interested and desire what it is I'm offering them. It also taught me to be highly organized, quick, efficient, innovative and attentive. In college I got a job in retail at a clothing store to broaden my work experience which lead me to a couple modeling opportunities. I also got the experience to work on some marketing campaigns targeted to college students. For the first time I learned how to use the social media as a work tool to extend appeal of my product to an extremely large target group. I was a motivated self-starter and ended up being so successful I was given several more campaigns. These skills led me to become a congenial salesperson which landed me my last job in sales. I worked as a talented sales professional who effectively multi-tasked and balanced customer needs with company demands. I contributed to the company by being a sales representative who consistently achieved customer retention through relationship building and advanced product knowledge. I am very polite and kind with a sweet voice that makes people feel comfortable with me right away. I'm efficient with computers and basic office equipment, I take instruction well and am a quick learner who adapts easily. I am extremely eager to work hard and get as much experience as possible to even further broaden my horizons for employment.

Experience
sales Jul 2012 to Dec 2014
American Student Debt Solutions Tustin, Ca

Data entry into the CRM. Received intake calls from customers regarding programs, finances, qualifications and any other customer service issues. Did follow ups with all my clients. Customer support. Brand promoting. Emphasized product features and savings based on analysis of customers' current situation and needs. Always maintained friendly and professional customer and co-worker interactions.

Marketing Sep 2009 to Dec 2011
The College Party Boston, MA

Collaborated with colleagues to exchange selling strategies and marketing information.Collaborated with members of other departments to complete sales transactions. Acted as customer liaison between sales management and personal accounts. Used networking opportunities to create successful, on-going business relationships.Used social media to obtain new clients and expand brand awareness. Created strategies to develop and expand existing customer sales.

Lifeguard/ Camp Counselor Jun 2004 to Sep 2009
Stoughton Extended Day Stoughton, MA

Collaborate with director to plan weekly water activies. Document each child's swimming abilities and appropriatly assign them a level. Develop swimming lesson plans for each level swimmer for the entirety of the summer. Supervise water activity and enforce all safety rules. Established and maintained a safe play environment for the children.

Hostess/ Waitress Sep 2008 to Jun 2009
Hurricane O'reillys Boston, ma

Organized seating arrangements into equal sections, cleaned and prepared menus and all silver ware. Answered the phone, took reservations and managed the hostess booth. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned bars, work areas, and tables. Hired and trained new staff. Increased customer attendance by developing personal social relationships with customers making them feel comfortable and invited while giving them stellar service, creating regulars.

Retail Sales/ Floor model Nov 2007 to Feb 2008
Abercrombie & Fitch Braintree, MA

Designed displays to make the store experience interactive and engaging. Maintained proper high traffic displays. Aided the shoppers when buying for others. Greeted customers as they entered or left the store. Maintained the displays and their upkeep. Printed various labels and tags for all merchandise. Computed sales prices, total purchases and processed payments. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Operated a cash register to process cash, check and credit card transactions.

Food Server Feb 2006 to Jun 2006
Fresh Catch Easton, MA

Took necessary steps to meet customer needs and effectively resolve food or service issues.Promptly reported complaints to a member of the management team.Resolved guest complaints promptly and professionally.Served fresh, hot food with a smile in a timely manner.

Lifeguard Jun 2003 to Aug 2004
Chateau Westgate Brockton, MA

Open and close the pool on a daily basis.Routinely scanning the water for any danger. Monitoring all people in the pool area. Enforce pool area safety rules. Keep safety equipment and medical supplies close and accessible at all times.

Education
Associate of Arts, writing Massasoit Community College Brockton, MA, USA

3.4 GPA