Restaurant Hostess resume examples

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Skillful Restaurant Hostess resume

Ashley Nicole Porter
Professional Summary

Business Administration undergraduate student athlete with several years of professional background in customer service and business fields. Areas of specialization include finance, marketing and sales. I am an innovative individual with strong work ethic and ability to build lasting client relationships. Excellent communication and presentation skills. Talented in gathering, analyzing and defining business requirements to understand operations, needs and expectations.

Skills
  • Reliable
  • Team Player
  • Adaptability
  • Time Management
  • Ability to Work Under Pressure
  • Excellent Written & Verbal Communication Skills
  • Retail management
  • Data Entry
  • Currency transaction management
  • Customer service
  • Product Knowledge
  • Microsoft applications proficiency
Work History
07/2018 - Current Co-Owner Operator | Porters ProShop & Bowling Academy - Hampstead, MD
  • Maximized customer service and satisfaction by providing products and services to bowlers.
  • Conducted inventory, stocking and merchandising to track supplies and placed orders.
  • Organized tournaments, leagues and special events for customers and other athletes.
  • Created appointments for customers, performed regular maintenance for bowling products, educated customers on new and upcoming bowling industry products.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Communicated with customers via phone and email to confirm appointments and respond to inquiries.
09/2019 - Current Retail Management Associate | T Rowe Price - Owings Mills, MD
  • Processed IRA and Mutual fund redemptions, set up new accounts for new clients, worked with customers to understand and resolve issues with accounts.
  • Reviewed forms, legal documents and certifications to verify documentation to support redemptions and transfers.
  • Updated customer profiles with any new information for accounts, and called customers for clarification on activity for accounts.
06/2018 - 09/2019 ICU INOB Specialist | Toyota Financial Services - Owings Mills, MD
  • Performed various administrative functions, including emailing dealerships and auctions, investigating title issues, vehicle holds and training other team members to help in my position
  • Was promoted before finishing training prior to receiving current title
  • My report is high compliance and is crucial to getting aged cars sold as soon as possible
06/2017 - 08/2017 Summer ICU Clerk | Toyota Financial Services - Owings Mills , MD
  • Grounded and termed accounts for leasing contracts through Toyota and Lexus
  • Data entry of current mileage, allowed mileage, rate of miles, return date, ground dealership, payments, charges and fees
  • Worked with multiple team members to send out bills for customer accounts within a timely manner
06/2016 - 09/2016 Financial Advisor | Primerica - Rosedale, Maryland
  • Assisted clients with personal income issues
  • Taught clients how to save and invest their income
  • Sold Life, Auto, Home and other insurance
  • Recruited members to join my team
06/2015 - 08/2015 Front Desk Attendant | AMF Woodlawn - Woodlawn, Maryland
  • Greeted customers entering the bowling alley to understand what each customer wanted or needed
  • Operated a Point of Sale (POS) system to itemize and complete transactions including shoe rental, lanes and food
  • Assisted in helping customers understand and operate scoring system
05/2014 - 08/2014 Hostess | Outback Steakhouse - Owings Mills, Maryland
  • Seated guest and parties at desired table
  • Answered phones and placed guests on Call Ahead Seating list
  • Cleared tables
  • Cleaned bathroom
  • Rolled silverware
05/2012 - 04/2014 Receptionist | Nail Splash & Foot Spa - Owings Mills, Maryland
  • Managed office supplies, organization and upkeep of nail salon
  • Directed guests and routed them to desired nail technician
  • Answered and managed incoming and outgoing calls while recording accurate messages and appointments
  • Maintained a clean reception area, including lounge and nail tech areas
08/2002 - 07/2018 Sales Associate | Bowlers Discount Pro Shop - Towson, Maryland
  • Sell products such as bowling balls, shoes and accessories
  • Clean windows, vacuum and upkeep the pro shop
  • Clean, revive and resurface bowling balls
  • Take inventory once a week
References
  • Rondrea Tillery-Walls, TFS Trainer, Rondrea_TilleryWalls@toyota.com (410) 504-2745
  • Sagirah Wheeler, Primerica District Leader, Sagirah.w@gmail.com, (914) 830-7463
  • Rhea Butler, YMCA Case Manager, rheabutler@ymaryland.org, (301) 641-5245
Education
05/2018 Morgan State University, Baltimore, Maryland Bachelor of Science: Business Administration
  • Member, Grant-Brett Promethean Kappa Tau Honor Society
  • Member, Student Athlete Advisory Committee
  • Morgan State University Bowling Rookie of the Year
  • NCAA Division 1 Student Athlete
  • 2.9 GPA
  • Coursework includes Finance, Economics, Marketing, Business Management, Ethics, International Business, Information Systems and Business Administration.
  • Awarded Bowling MVP
2014 Hereford High School, Parkton, Maryland High School Diploma:
  • Member, FFA
  • Member, Chinese Culture Club
  • Member, National Honor Society​
  • Graduated with Honors​
Accomplishments
  • United States Bowling Congress Youth Star of Tomorrow Award 2014
  • United States Bowling Congress 11 Strikes in a Row for 298 Game
  • Received a Full Athletic Scholarship from Morgan State University and Graceland University
  • Opened Porters ProShop & Bowling Academy
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Job-winning Restaurant Hostess resume

Yanet Aguilar
Summary

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations, and merchandising. Self-directed and self-motivated team player who also works well independently.

Skills
  • Cash handling accuracy
  • Excellent multi-task
  • Excellent Customer service
  • Phone Etiquette
  • Team player 
  • Superior organization skills
  • Inventory control procedures
  • Reliable and dependable
  • Detail-oriented
  • Backroom locator
  • Merchandising  & stocking
  • Food safety certify
  • Supervisory skills
  • Clerical skills
Accomplishments


  • Supervised team of 25  staff members.
  • Won 1st price for jewelry sales of all district stores competition .
  • Leaded front-end checkouts team and successfully exceeded sales metrics .
  • Named “Employee of the month” and "Employee Star" recognition  of excellent job performance and dedication to customer service.
  • Displayed a positive, helpful attitude on a daily basis that was praised by customers and employers alike.


Experience
Sales Associate / Ross Stores Inc. - Los Angeles, CA 01/2019 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Provided every customer with professional and polite support for sales and service needs
  • Generated brand awareness and positive product impressions to increase sales
  • Followed all company policies, rules and procedures to promote company goals and ensure safety
  • Stocked, replenished and organized inventory, completing task in a fast pace environment
  • Maintain fitting room clean and organized racks for everyday production
  • Assisted customers based on currently available product, promotional and policy information
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate
Bakery Hostess / Du-par's Restaurant And Bakery - Los Angeles, CA 12/2018 - 04/2019
  • Provided excellent customer service to foster satisfaction and loyalty
  • Managed cash till, secured extra cash and processed credit, debit and check payments to complete customer orders
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences
  • Arranged baked goods in attractive displays inside bakery cases to increase sales
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods
  • Listened to guests to understand needs and help each person select optimal products and services
  • Answered telephone to provide establishment information and take party reservations and bakery orders
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests
  • Assisted servers with table settings and beverage refills during busy periods
Jewelry associate /soft lines merchandiser / Kmart - Los Angeles, CA 09/2011 - 11/2018
  • Answered customers' questions and addressed problems and complaints in person and via phone. 
  • Educated customers on product and service offerings.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Maintained visually appealing and effective displays for jewelry, accessories departments and other areas of store as needed.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Performed assigned projects and completed checklists in an efficient and accurate manner.
  • Drove sales through suggestive selling and by promoting add-on purchases.
  • Prevented store losses by utilizing awareness, attention to detail and integrity.
  • Courteously greeted customers and efficiently processed transactions within busy, fast-pace retail environments.
  • Assisted with store stocking, setting up floor-sets and operation/closing procedures.
Counter Person / MUMA Restaurant - los Angeles, CA 08/2009 - 08/2011
  • Supported kitchen team in food preparation when needed.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Processed order transactions  online, via phone, including debit/credit and cash operations .
  • Adhered to food service sanitation guidelines and standards.
  • Delivered top quality customer service in a professional manner while managing multiple tasks.
  • Cleaned and sanitized surfaces and equipment per company standards.
  • Performed store opening/closing duties, including counting cash drawers and checking all equipment for proper functioning.
  • Coached  team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Trained all staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Communicated with vendors , business partners and health department inspectors as needed.
Cash Service Representative / Bank of America - Los Angeles, CA 09/2008 - 06/2009
  • Supported office operations, managed client correspondence, ensured record tracking and handled internal communications. 
  • Processing  customer's  ATM deposits in a fast pace environment ,providing the best internal customer service.
  • Performed large amounts of cash handling using jet scan and sharp calculator to balance each transaction, and verifying the currency received.
  • Collaborated and devoted my self  to meet the company's goals.
  • Monitored and tracked securities transactions, fund transfers, margin accounts .
Education and Training
Los Angeles City College - - Los Angeles, CA, 90029 Liberal Arts
Computer Educational Institute - Los Angeles, CA 2003 certificate office specialist: Office clerk
Hollywood High School - Los Angeles, CA 2001 HS Diploma
References

Upon Request

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Experienced Restaurant Hostess resume

Brielle N. Turner
Professional Summary

Multi-tasking associate well-known for creating a positive workplace culture. Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.

Work History
Chef/Food Truck 04/2019 to Current
 The Little Sicilian – Sewell, New Jersey
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Oversaw grill, stove and oven and cleaned all equipment in proper manner after every shift.
  • Ensured personnel safety, kitchen sanitation and proper food handling or storage.
  • Maintained well-organized mise en place to keep work efficient and consistent.
  • Monitored line processes to ensure consistency in quality, quantity and presentation.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Assistant Pastry Chef/ Catering Chef 09/2017 to 02/2018
 Kay Kays Cakes – Philadelphia, PA
  • Outlined all steps for producing special menu items.
  • Directed catering for events for up to 100+ people.
  • Produced allergy-friendly creations based on customer needs, including gluten-, dairy- and egg-free variations of classic recipes.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Ensured personnel safety, kitchen sanitation and proper food handling or storage.
  • Collaborated with the Head Chef in production or modification of menus and selections.
  • Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
  • Iced and airbrushed cakes and other pastries for customized orders.
  • Personalized creations for holidays, weddings, graduations and personal events.
  • Created unique daily specials to drive business growth.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Produced up to 50+ pastries, cakes, breads and other desserts each day.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
  • Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
  • Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
  • Cleaned and maintained kitchen equipment and oven.
Executive Chef 07/2017 to 09/2017
 Messina Club – Philadelphia, PA
  • Oversaw all business operations for the restaurant, including customer service, sales, strategic planning, and inventory control.
  • Generated employee schedules and work assignments 
  • Estimated food consumption and requisitioned food, selected and developed recipes, standardized production recipes for consistent quality and established presentation technique.
  • Ensured excellent food quality and maximized customer satisfaction while preparing meals according to customer requests.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Increased profits and efficiency by building an optimal inventory control model.
  • Monitored line processes to ensure consistency in quality, quantity and presentation.
  • Maintained well-organized mise en place to keep work efficient and consistent.
  • Monitored and controlled overhead and production costs with responsibility for profit and loss.
  • Handled scheduling, inventory management and supply ordering to ensure fully stocked kitchen.
  • Ensured personnel safety, kitchen sanitation and proper food handling or storage.
  • Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Chef/Wedding Caterer 01/2017 to 01/2018
 Key Largo Conch House – Key Largo, FL
  • Calculated recipe ingredients and supply levels to ensure adequate stock 
  • Worked closely with each customer to guarantee exceptional food preparation, presentation and service for every event
  • Prepared new and familiar food items in compliance with recipes, portioning, pricing, cooking technique, and waste control guidelines
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of all parties
  • Attained the highest food quality standards 
  • Instructed staff in proper food preparation and storage, use of kitchen equipment; sanitation and safety issues
  • Consistently motivated to increase knowledge of food, catering and party trends so every event is a successful and memorable one
Server/Line Cook 01/2016 to 01/2017
 Foodwerxs – Cherry Hill, NJ
  • Catered events with 1,000+ guests with diverse culinary needs
  • Produced all event desserts of varying complexity,  including chocolate -dipped fruit, chocolate mousse, cookies and pastries, and specialty items
  • Delivered quality service with a warm and welcoming demeanor
  • Quickly  set guest tables with spotless glassware, dishes, and silverware and kept  both the dining rooms and work areas attractive, safe, and clean
Education
Associate of Arts: Culinary Arts And Restaurant Management 2018 JNA Institute Of Culinary Arts - Philadelphia, PA
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