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Invoiced daily purchase orders after receiving them via email or over the phone
Assisted in monthly cycle counts and inventory of products
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Helped drive sales goals and achieve monthly quotas.
Routinely answered customer questions regarding merchandise and pricing.
Learned, referenced and applied product knowledge information.
Participated in physical inventory counts every 6 months
Loaded products weighing up to 2500 pounds onto trailers for delivery.
Loaded and unloaded pieces into boxes for shipment.
Trained staff on material handling processes to reduce shipping times.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Routinely answered customer questions regarding merchandise and pricing.
Safely loaded and unloaded deliveries according to size of load and content description.
Submitted all delivery documentation in a timely manner.
Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
Reported all accidents, damage and malfunctions involving company equipment to management.
Operated delivery vans in accordance with company safety policies and procedures.
Established and maintained excellent customer relationships.
Delivered products to dealer locations as scheduled and as requested.
Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous conditions.
Answered customer questions regarding delivery promptly and accurately.
Operated delivery vans in accordance with company safety policies and procedures.
Established and maintained excellent customer relationships.
Carefully interviewed, selected, trained and supervised staff.
Correctly calculated inventory and ordered appropriate supplies.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Highly proactive manager with a number of establishments years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations, promotions and guest relations.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills.
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Wages
Stock order and control
Cashing up procedures
Staff rostering
Promotional and marketing
All OHAS control
Booking all functions including weddings
Hiring
Barista qualified including training of staff
Food prep and service qualified including breakfast/lunch service
Renee would often bake fresh daily for the Cafes cakes, biscuits/slices/muffins in accordance with all hygiene guidelines.
Liaise with head chef
Rosters
Cash up procedures
Stock control
Customer satisfied
Lock up procedures
All aspects of OHAS
Barista qualified
Wine/tapas bar supervision
All bookings of functions
Running of functions
Certificate 3 in Hospitality Highly Skilled in customer relations Highest level of professionalism |
Qualified Barista Extremely competent in sales and Promotions Time efficient and organised |
A mother to an Autistic child and wife to a retired Special Forces Soldier, Renee is extremely competent and thrives on organisation for success.
Some time off to concentrate on family commitments, Renee is focused on rejoining the work force and would be a valuable asset to any role she chooses.
Renee is also a part time Beauty Therapist
Renee also performs with her live duo act and has played both nationally and internationally.
An upstanding citizen with no criminal history
Own vehicle and current drivers license
Reliable. Honest.Driven.
High skilled individual with exceptional management experience and customer-oriented with excellent interpersonal and communication skills. Seeking to obtain an Apprentice Electrician position in an organization that will allow me to strengthen, expand, and utilize my electrical training and skills.
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Apprentice Electrical Licence, TDLR
T.A.B.C. Certification and Food Handler Certification
ServSafe Food Manager Certification
Film Production Media Studies Certification