Room Service Server resume examples

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Skillful Room Service Server resume

Michelle Freya
References
  • Gord Mills
  • Manager
  • Nesters Market- Buy-Low Foods- West Kelowna
  • (250) 769-6502
  • Sharon Bondhogg
  • Business Owner
  • Kekuli Cafe- West Kelowna
  • +1(250) 808-7267
  • Gurvinder Momi
  • Business Owner
  • Dawett Indian Restaurant
  • 250 717-1668
  • Kieran Emmond
  • Drama Teacher
  • Mount Boucherie Secondary School
  • 250 870-5000 ext 6710
Professional Profile

I have worked as a cashier at a local grocery store, as a barista at Kekuli Cafe, and as a server at Dawett Fine Indian Cuisine. Through these positions, I have built strong customer service skills, multi-tasking abilities, a positive attitude in team work, and the ability to remain responsible toward schedules and expectancy. Kekuli Cafe is aboriginal owned, allowing me to see into a culture different than my own. This inspired me to work at and Indian restaurant, yet again expanding my knowledge and experience around another way of life. I am always eager to work for new cuisines and cultures.

Qualifications
  • Efficiency
  • Professional appearance
  • Cheerfulness
  • Customer service mindset
  • Committed
  • Trustworthy
  • Motivated
  • Collaborative
Relevant Experience

As a cashier at Nesters Market, my employers have awarded me with gift cards for my commitments and reliability. At Kekuli Cafe, I have been recognized by the owners as a hard working people person. They have proved this recognition by trusting me to be a key holder/supervisor. This role includes training new members of staff, opening and closing the café, handling the till and ensuring the security of the safe. At Dawett Indian restaurant I have received complimentary recognition from the customers that I serve. This shown through the tips that I make and happy responses to my service, the most outstanding being when a good word is put in. I find this recognition extremely rewarding, and it is a constant motivation to want to be in these kind of work environments.

Experience
Cashier 07/2015 to Current Buy-Low Foods West Kelowna, British Columbia
I assessed customer needs and responded to a number of questions. I shelved new store products along with maintaining a clean, safe work area. I am proficient at using a cash register and issuing receipts for purchases. I have been introduced to two different till systems and I retained the information on how to use them both at fast pace. At Nesters Market I bagged merchandise for customers while adhering to standard procedures. I would and still do consistently use my customer service skills to resolve issues, reporting to management as needed. 

Server/Barista 07/2017 to 10/2017 Kekuli Cafe West Kelowna, British Columbia

I have learned how to be an efficient, barista and food server. I know how to use an espresso machine, bring food to people, and how to tend to certain needs, tastes, and allergies. I assist guests with making menu choices in an informative and helpful fashion. The answer is never "I do not know" but instead, "let me find that out for you." I have learned how to be comfortable maintaining a fast pace while also producing quality in the drinks I serve. I have various responsibilities including cleaning tables, folding cutlery, organizing the cooler, and checking that everything is properly sanitized. I have the skills to remember where food orders belong, and how to serve food to customers with productive courtesty. If mistakes are made, I carry myself in such a way where instead of only seeing a problem, I seek how that problem can be solved. I never allow people to feel as if they are simply passing through, or as if their time is not completely valued. Kekuli has also allowed me to learn about and to appreciate indigenous culture. I have both my FOODSAFE and SERVING IT RIGHT.



Server 10/2019 to 01/2019 Dawett Fine Indian Cuisine Kelowna, BC

In these near four months I have learned how to serve tables at a face paced, fine dining, sophisticated pace. Through this position, I now know how to take orders, place orders accordingly, set tables in appealing manner, serve alcohol, carry heavy trays of food, and keep a number of different needs in my head at a time. I have developed the skill of prioritizing what I must do when in order for good time management and happy customers. I know how to treat everyone I serve equally in such a way that I tend to each persons needs while making them feel as if their dinner experience is of most importance. I am able to encourage orders and desires while also bringing my own personal conversations to each table that I encounter.

Education
Grade 12 2017 Mount Boucherie Secondary School West Kelowna, British Columbia, Canada

I graduated high school in the summer of 2017. I received good grades as a result of my work ethic, my most outstanding achievements being in English and Theater.

In my final year of highscool, I was enrolled in Theater Production. I achieved a good role and through this I learned so much about team work and the importance of both self discipline, commitment, and collaboration.

Interests

I enjoy writing, reading, music, the performing arts, personal connection, and taking photographs. I love new experiences, and expanding my knowledge in anyway possible. I thoroughly enjoy working with others and I am eager to bring my skills in customer service to many kinds of industries and aspects in my life. Every new interaction is a learning opportunity to me, and is always something that keeps me engaged and excited.

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Job-winning Room Service Server resume

Paul Lovejoy
Summary

Highly skilled hospitality professional with over 20 years of experience with an eye for detail.  Seeking a banquet or restaurant server position, in a luxury hotel, upscale restaurant or country club where knowledgeable service is valued and room for advancement is available.

Skills
  • Excellent communicator
  • Accurate and detailed oriented
  • Customer-focused
  • Team player
  • Organized
  • Flexible
  • Pro-active
  • Extensive hospitality background
Experience
09/2019 - Current
Delaware North Boston, MA Server
  • -Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Partnered with team members to efficiently serve food and beverages.
  • Restocked non-perishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales up to 33%.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items
01/2017 - Current
Jaxson Holmes Private Services Boston, MA Entrepreneur

I attend to needs of my clients with regards to private parties and gatherings they put together. My duties are to make sure all the needs of my client and the guest are fulfilled. I do all the work so my clients can enjoy their guest, as well as their party.

  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Earned reputation for good attendance and hard work.
08/2018 - 01/2019
Lowes Companies Inc Mooresville, NC Pro Services
  • Assisting contractors with new orders and helping them with current projects.
  • Using Genesis systems to get an estimated cost for projects
  • Opening up business accounts
  • Inform contractors of upcoming promotions
  • Inventory and safety checks
03/2018 - 10/2018
Aramark Fenway park Boston , MA Server
  • Greeted guests and communicated about wait time.
  • Answered questions about menu selections and made recommendations when requested.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
07/2017 - 04/2018
Celebrations Distinctive Catering Manchester, NH Banquet Server


  • Provides excellent customer service at New Hampshire's premier catering venue
  • Sets-up, breaks-down and serves catering events in private homes, businesses and other locations.
02/2015 - 01/2017
Family Caregiver Nashua, NH
  • Provided home care for disabled mother in her home until her death. 
05/2013 - 01/2015
Catering By Andrew Brookline, MA Banquet Server
  • Boston's premier Kosher caterer.
  • Provided setup, service and breakdown for private functions in Synagogues, temples, private homes, hotels and offices.
06/2012 - 08/2013
Anthony's Pier 4 Boston, MA Server and Banquet Server
  • Iconic busy Boston waterfront seafood restaurant.
  • Demonstrated genuine hospitality while serving and establishing rapport with guests.
10/2008 - 04/2013
Family Caregiver Nashua, NH
  • Provided home care for aunt with Alzheimer's until her death.
06/2010 - 06/2011
Dedham Country and Polo Club Dedham, MA Banquet Server. and Server and Bartender
  • Exclusive country club setting
10/2007 - 09/2008
Four Seasons Hotel Boston, MA Room Service Server And Ordertaker
  • 5 Diamond hotel in downtown Boston
  • Offered discretionary service to heads of state, politicians and celebrity guests.
  • Professionally delivered food and beverages to guest rooms and private residences with a distinct eye for detail
06/2004 - 10/2007
State Room: A Longwood Events Venue Boston, MA Banquet Server, Bartender and Back of House Supervisor
  • Highly rated urban event space offering unmatched views perched atop 60 State Street. Offering luxury weddings, corporate events, fund and bar mitzvahs.
  • Banquet Server/ Bartender as well as managing and organizing the back of house banquet equipment
  • Assisted with the scheduling and staffing needs for service team. 
08/1997 - 08/2004
Marriott Burlington, Ma Banquet Server
  • Extremely Busy Hotel in Boston suburb specializing in Indian weddings, corporate breakfasts and luncheons.
12/1995 - 07/1997
Sherton Hotel Nashua, NH Banquet Server
  • High volume wedding venue and convention property.
Education
Hesser College now called Southern New Hampshire University Manchester, NH Hospitality Management
Boston Bartending School Nashua, NH Certificate: Mixology
TIPS Certification Boston, MA
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Top Room Service Server skills

Take a look at the most common Room Service Server skills, don't hesitate to use them in your resume to catch recruiters' attention.

Experienced Room Service Server resume

Brianna Barr
Professional Summary

Experienced customer service associate professional with strong leadership and relationship-building skills.


Skilled customer service associate with experience in the wawa industry.


Experienced server with over 3 years of experience in Chilis inc. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Conflict resolution
  • Staff development
  • Client assessment and analysis
  • Self-motivated
  • Strong verbal communication
  • Powerful negotiator
  • Extremely organized
  • Team leadership
Work History
SERVER, 04/2017 to Current
Chili's Grill & Bar Cincinnati, OH
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Successfully acquired an average of some new customers per month, generating growth in revenue.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Sales Consultant, 11/2018 to 01/2019
Signet jewelers Cincinnati, OH
Lead Barista, 03/2017 to 07/2017
Scrumbles cafe Montgomery, OH
  • Made and served multiple café beverages per day with speed, quality and consistency.
  • Memorized recipes for multiple specialty coffee beverages and seasonal offerings.
  • Prioritized drink requests while managing interruptions.
  • Accurately took to-go and special orders via phone.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Educated coworkers and customers about new products.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
  • Served individually made coffee drinks to over multiple customers daily.
  • Memorized ingredients and recipes for multiple specialty drinks.
Barista, 08/2018 to 12/2018
Starbucks Corp Cincinnati, OH
  • Made and served numerous café beverages per day with speed, quality and consistency.
  • Complied with standards for merchandising, stocking and storing product.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Served individually made coffee drinks to over numerous  customers daily.
  • Memorized ingredients and recipes for numerous specialty drinks.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prioritized drink requests while managing interruptions.
Customer Service Associate and Shift Leader, 06/2014 to 02/2017
Wawa Inc. Egg Harbor City, New Jersey
  • Trained multiple employees in multiple months.
  • Memorized ingredients and recipes for multiple specialty drinks.
  • Served individually made coffee drinks to over multiple customers daily.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Asked open-ended questions to assess customer needs.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Achieved sales goals and service performance requirements of $amount through new customer sales.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Managed customer relations and customer service through daily communication and interaction.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
Food Runner , 09/2016 to 11/2016
Chickies and Petes Egg Harbor Township, New Jersey
My responsibility as a food runner was to check and make sure all the food was properly prepared and carry out as many dishes as I was capable of to the server and the tables if needed while providing great customer service.
Assistant teacher, 03/2017 to 11/2017
Rainbow Child Care Center West Chester , OH
  • Maintained safety and security of all youth under care.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
  • Created new lesson plans based on course objectives.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Planned, implemented, monitored and assessed classroom instructional program.
Education
High School Diploma: 2016
Cedar Creek High School - Egg Harbor City, New Jersey
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