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Professional Summary
Meticulous customer service representative, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes healthcare, customer service, restaurant and food service.
Skills
  • Fast Learner
  • Positive Customer Experiences
  • Team Player
  • Excellent attention to detail 
  • Creative problem solver
  • MS Windows proficient
  • Proficient in cash management
  • Strategic sales knowledge
  • Credit card processing
  • Organizational skills
  • Excellent communication skills
  • Outstanding interpersonal skills
Work History
July 2013-April 2014 Customer Service Represtentative | Pizza Hut | 685 Park St, Belmont, NC 28012
  • Answered an average of 30 calls per day by addressing customer inquiries, solving problems and collecting orders.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Requested and recorded customer orders, and computed bills
  • Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted diners with obtaining food from buffet/serving table as needed.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Trained new employees



June 2014-August 2016 Sandwich Artist | Subway | 2609 S New Hope Rd #1 Gastonia, NC 28056
  • Trained new employees
  • Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
  • Weighed and measured ingredients
  • Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
  • Cleaned work areas, equipment, utensils, dishes, and silverware
  • Directed activities of one or more workers who assisted in preparing and serving meals
  • Emptied garbage to dump site
  • Ensured food was stored and cooked at correct temperature
  • Maintained kitchen work areas, equipment, and utensils in clean and orderly condition
  • Managed cash and processed credit cards
  • Monitored food preparation and serving techniques to ensure that proper procedures were followed
  • Mopped floors and cleaned walk-in refrigerators and storage areas
  • Oversaw the operation and maintenance of equipment
  • Greeted Customers
  • Active Listening Skills
  • Team Player
  • Positive Customer Experiences
  • Energetic Work Attitude
  • Skilled In Sales Techniques
  • Resolved Customer Conflicts




December 2015-April 2016 Server | Texas Roadhouse | 1863 Remount Rd Gastonia, NC 28054

  • Team Player
  • Active Listening Skills
  • Served wine, and bottled or draft beer
  • Presented menus to patrons and answered questions about menu items, making recommendations upon request
  • Re-filled individual condiment containers on each table
  • Scraped and stacked dirty dishes, and carried dishes and other tableware to kitchens for cleaning
  • Cleared and re-set tables at conclusion of each guest meal
  • Swept floors
  • Stocked service stations with items such as ice, napkins, and straws
  • Spoke with patrons to ensure satisfaction with food and service
  • Prepared checks itemizing total meal costs and sales taxes
  • Portioned, arranged, and garnished food, and served food to waiters or patrons
  • Performed all transactions in a cordial, efficient and professional manner
  • Kept ice bins filled
  • Filled beverage and ice dispensers
  • Requested and recorded customer orders, and computed bills
  • Greeted each customer with friendly eye contact
  • Provided excellent customer service




July 2016-January 2017 Certified Nursing Assistant | Peak Resources Gastonia | 2780 X Ray Dr Gastonia, NC 28054
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintained a clean, healthy and safe environment.
  • Assisted with patient transfer and ambulation.
  • Communication Skills
  • Team Player
  • Active Listening Skills


Education
2015 High School Diploma South Point High School, 906 S Point Rd, Belmont, NC 28012
Current Associate of Science: Nursing Gaston College, 201 Highway U.S. 321 S, Dallas, NC 28034
This resume is created in 7 minutes.
Summary
Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. Highly efficient, cash register experienced and customer service oriented.
Highlights
  • Reliable and punctual
  • Cash handling
  • Reliable team worker
  • Excellent multi-tasker
  • Culinary knowledge
  • Courteous demeanor
  • Adaptive team player
  • Customer service oriented
Experience
Sandwich Artist Jun 2012 to Jan 2013
Subway Austin, TX
  • Made and prepared all sandwiches
  • Food preparation including bread and cookie baking
  • Completed daily and weekly cleaning schedules 
  • Ensured customers were served in an efficient and friendly manner
  • Ensured food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
Cashier Feb 2013 to May 2014
Taco Bell Austin, TX
  • Primarily worked with customers and took food and drink orders
  • Rang up purchases and provided exact change
  • Operated credit card machines
  • Answered questions about menu items
  • Met and greeted customer's and bagged food orders
Cashier Jan 2015 to Mar 2015
Jack In The Box Austin, TX
  • Cleaned work stations 
  • Answered questions about menu items, policies, and services
  • Took orders from the customers
  • Balance the cash drawer and issued receipts
  • Greeted each customer promptly and provided customer service
This resume is created in 7 minutes.
Professional Profile
I am an Enthusiastic person with hands on experience, payment processing and sales. Seeking position as sales associate in Cottonwood JCPenney.
Qualifications
  • Customer service mindset
  • Excellent verbal communication
  • Enthusiasm
  • Cheerfulness
  • Professional appearance
  • Mathematical strengths
  • Efficiency
Experience
Busser 08/2016 to 11/2016 Golden Goose Sedona, AZ Provided professional and courteous service at all times. Worked overtime shifts during busy periods. Cleaned and straightened work area. Assessed customer needs and responded to questions.
Cashier / Sandwich Artist 01/2015 to 06/2015 Subway Cottonwood, AZ Cleaned and straightened work area. Assessed customer needs and responded to questions. Weighed food to determine correct pricing. Operated cash register with proficiency.
Education
2018 Mingus Union High School Cottonwood, AZ, United States Still Attending
This resume is created in 7 minutes.
Professional Summary
Game/Software Developer offering advanced knowledge of C# and intermediate C++, as well as extensive experience with the Unity Game Engine. Analytical Programmer possesses strong knowledge of both object-oriented programming and API based scripting. Quickly masters new software packages and hardware technologies.
Skills
  • .Net development
  • Troubleshooting and debugging
  • Advanced problem solving skills
  • C# specialist
  • Visual object-oriented c++
  • Advanced knowledge of Unity3d 
  • People skills/Teamwork skills
  • Spanish conversation proficiency
  • Debugging code 
  •  Microsoft Visual Studio 2015
Work History
Sandwich artist, 05/2015 to 08/2015
Subway foods Jonestown, TX
  • Prepared and served food for customers.
  • Maintained inventory for dozens of different products.
  • Serviced several customers a day through face to face interaction.
  • Cleaned restaurant facilities (windows, tables, floors, restrooms, counters).
IT Consultant, 02/2014 to 10/2015
ScriptiLabs 13033 Pond Springs Rd, Austin, TX 78729
  • Computer hardware and software installation, moving, transitioning, and general upkeep
  • General employee IT assistance: including installing, testing, debugging, and troubleshooting 
  • Moving desks, furniture, boxes, office supplies and other physically laborious tasks in the workplace.


Education
Bachelor of Science: Computer Science, Current
Texas State University - San Marcos
    Computer Science
  • Minor in Mathematics
  • Recipient of Viking Booster-club Scholarship
  • Computational Science and Engineering coursework
  • Continuing education in video game development in C# using Unity3d
Languages
Proficient in Spanish conversation
Activities

Powerlifting, Lago Vista High School varsity team,

  • Participated in annual series' of weightlifting competitions
  • Practiced severe self-discipline and determination

Tennis, Lago Vista High School varsity team​​,

  • Learned to compete both as an individual and with a partner
  • Exhibited extreme perseverance to learn highly technical skills

Football, Lago Vista High School varsity team​​

  • Practiced as a team for upwards of 20 hours per week
  • Learned the value of each member's role in a team
  • Demonstrated a combination of teamwork and individual duty and resolve to accomplish difficult tasks

Lincoln-Douglas Debate, Lago Vista High School Varsity team,

  • Learned and practiced advanced presentation, and public speaking skills
  • Had to learn to solve complex logical dilemmas quickly
  • Learned how to properly present evidence and data to back up claims
  • Developed strong written and verbal communication skills

Semi-professional competitive gaming

  • Entered in League of Legends tournaments both as a team and an individual for chances to earn cash prizes
  • Formed and led a high school team in interscholastic League of Legends tournaments for scholarship opportunities
Certifications

Fitness Judge, Reebok Crossfit's official judge's certification,

  • Studied a curriculum of simple and complex functional fitness movements
  • Judged semi-professional athletes in real time fitness competitions
This resume is created in 7 minutes.
Experience
Owner/Operator
June 2012 to July 2017
Dreamclub San Marcos, CA Drive sales by developing business strategies, marketing plans and merchandise assortments.  Constant research of market competitors and industry trends to identify potential new products. Leverage social media platforms such as Instagram and Tumblr to promote webstore and gauge customer preferences. Hand-craft unique designs. Display and photograph pieces in visually appealing manner.  Create all print material for promotion and advertising. Process, package and ship outgoing domestic and international orders. Develop and maintain positive relationships with customers and vendors.  
Smoothie Master
April 2013 to July 2013
Beaming Organic Superfood Cafe Del Mar, CA

Highly adept at making smoothies and raw organic food prep. Committed to upbeat, quality customer service. Knowledgable about superfoods and juice cleanses. Consistently delivered smoothies and açai bowls in a timely manner. ​Sliced and pitted fruit, restocked ice and powdered boost bins. Operated cash register and processed customer cash and credit card payments.

Sandwich Artist
August 2012 to April 2013
Jersey Mike's Subs Encinitas, CA Cut and chopped food items and cooked on a grill. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Prepared items according to written or verbal orders, working on several different orders simultaneously. Quickly and efficiently processed payments and made accurate change.  Assisted in nightly closing duties.
Shopkeep/Keyholder
January 2012 to August 2012
Cupcake Love Solana Beach, CA Designed appealing product displays. Maintained an enthusiastic customer atmosphere with an emphasis on fast, friendly customer service. Assessed customer needs and responded to questions. Cleaned and straightened work area. Rotated stock to maintain freshness. Assisted customers with store and product complaints. Stocked and rotated inventory regularly. Replenished merchandise shelves with items from the stockroom. Took detailed special orders in person and over the phone.  Performed nightly closing activities.
Seasonal Employee
November 2010 to December 2010
My Art Shed La Jolla, CA Aided young children in creating art by gathering and distributing necessary supplies. Helped facilitate indoor and outdoor playCollaborated daily with classroom teachers to keep activities running smoothly. Monitored children's play activities to verify safety and wellness. Gave individualized instruction. Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities. 
Shopkeeper
September 2010 to December 2010
San Dieguito Tennis Club Pro Shop Encinitas, CA Met incoming customers and provided immediate assistance. Recommended and helped customers select merchandise based on their needs. Received and processed cash and credit payments for in-store purchases. Answered incoming telephone calls with professional and knowledgeable responses. Created attractive displays. Opened and closed the store. Shared product knowledge with customers while making personal recommendations. Processed shipments and maintained organized stock shelves.
Education
MiraCosta College Cardiff, CA In Progress
High School Diploma : 2010 Sunset High School Encinitas, CA Graduated Early
This resume is created in 7 minutes.
Professional Summary
Self-directed, team player and motivated Programmer who works effectively in a dynamic environment. Critical thinker who addresses customer issues quickly and sincerely enjoy working with people. Seeking a position as a team player in people oriented organisation where I can utilize my expertise in customer relations.
Skills
  • Programming Languages - Java, CSS, HTML, C++ , C#, Ajax, JavaScript, Jquery, Android.
  • Detail oriented and team player.
  • Experience of Interacting with Customers.
  • Experience of Agile Software Development and SDLC life cycle.
  • Proficient in Microsoft Excel, Word, PowerPoint and outlook.
  • Active listening skills.
  • Knowledge of bootstrap to create responsive designs.
  • Group Decision making, Multitasking.
  • Experience with Neatbeans IDE, Visual studio, Xcode, Android Studio, Visio.
  • Relational databases -MYSQL, SQL
  • Excellent communication skills with a focus on customer service.
  • Troubleshooting proficiency
Work History
Sandwich Artist Subway Restaurant - Kitchener 06/2016 - Current
Communicate with team members for satisfaction of customers.

Manage sandwich unit, collect payment and make changes

Trainee HCL Technologies - Mohali, India, Punjab 08/2014 - 12/2014
  • Created websites using Java, HTML, CSS and JavaScript.MySQL is used for back-end.

Trainee One Infonet Technologies - Ludhiana, Punjab 06/2013 - 08/2013
  • Created a small project for finance management that calculate total income and total items sold, profit and loss in business using core java.

Education
Post Graduate Diploma:
Mobile Solution Development: Conestoga College - Doon Valley Drive, Kitchener 2017


Bachelor of Technology in Computer Science: Guru Nanak Dev Engineering College - Gill Park, Ludhiana 2015
Projects

Taxi Fair Finder  

  • HTML, CSS, JAVA, AJAX and JavaScript as a programming Language for Front End.
  • Platform NetBeans IDE and database is MySQL. ·        
  • Taxi Fare Finder Constructed a website to find a distance between source and destination and calculate the fare according to the distance. Google map displayed and calculate a distance using JavaScript. User can also book taxi online.  

Event Brite

  • Created website that shows all the events that are coming in Canada.People can also buy ticket for event and check address as well as check path on google map.  
  • Front End developed using HTML, CSS, Ajax, JavaScript and Node JS and for back-end Mango Db is used.  

Finzone 

  • Created app that helps to educate on stock market.
  • Buy/ Sell short stocks, forex and commodities.
  • Language used - Android and PHP.
Volunteer Experience
  • Worked as a volunteer at Conestoga College to welcome international students and guide new students in spring intake 2016, students are so happy and feel like as their own native country.
  • Participated at tech fest in Guru Nanak Dev Engineering College and won second prize in event Shape it.
Additional Information
  • Take online Training of PHP from w3 school website.