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Summary
To gain employment with a company that offers me a consistently positive atmosphere while providing an opportunity to learn new skills and develop current abilities for the betterment of the organization.
Skills
  • Word 
  • Excel
  • Bilingual (English/Spanish) 
  • Computer skills
  • Multi-task
  • Flexible team player
  • Strong communication skills
  • Customer service skills
  • Fast learner
Experience
Driver Merchandiser, 11/2017 to 01/2018 Sushi Sake Pembroke Pines, FL
  • Conduct inspections of vehicle before departing to deliver goods.
  • Pack and load products onto trucks according to company's specifications.
  • Deliver orders to customers on assigned routes.
  • Maintain ongoing communication with route dispatcher.
  • Unload goods as per client specifications.
  • Review deliveries with customers to ensure products meet their needs.
  • Obtain delivery confirmations from each customer.
  • Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
Server Busser, 11/2017 to 01/2018 Sushi Sake Sheridan Davie, FL
  • Prepares dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service.
  • Maintains table settings by removing finished courses and replenishing utensils as necessary.
  • Refilling water glasses.     
  • Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require.
  • Maintains a clean and sanitary bussing station.
  • Provided onsite training.
Server Busser, 11/2017 to 01/2018 Sushi Sake Pembroke Pines, FL
  • Prepares dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service.
  • Maintains table settings by removing finished courses and replenishing utensils as necessary.
  • Refilling water glasses.
  • Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require.
  • Maintains a clean and sanitary bussing station.
Salad Chef, 01/2017 to 11/2017 Giardino Gourmet Salads Miami Lakes, FL
  • Provided courteous and informative customer service in an open kitchen format.
  • Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
  • Followed proper food handling methods and maintained correct temperature of all food products.
  • Quickly and courteously resolved all guest problems and complaints.
  • Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Displayed a positive and friendly attitude towards customers and fellow team members.
  • Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.
  • Persistently strove for continual improvement and worked cooperatively as a team member.
Education
Bachelor of Arts: 2019 MDC - Miami Dade College Miami, FL, USA
This resume is created in 7 minutes.
Summary

Experienced server/ up and coming bartender brining enthusiasm, dedication and an exceptional work ethic. Passionate in customer service with a cocktail emphasis on margarita's. High volume dining, customer service and cash handling background.  

Skills
  • Collaborative team player 
  • Excels at upselling
  • Works well under pressure
  • Exceptional interpersonal skill
Experience
Busser 12/2018 to Current Michoacan Las Vegas, NV
  • Cleared tables quickly and efficiently to uphold high rate of turnover and minimize wait times.
Server 04/2018 to 11/2018 Saltgrass Steak House Round Rock, Tx

SUMMARY

  • Worked for Laundry's owned corporate restaurant. Went through extensive training to learn the "Saltgrass way".
  • Promoted to bartending in record speed. 
  • Learned pivot point system. 
Server/Bartender 07/2017 to 03/2018 Lupe Tortilla Austin, TX

SUMMARY

Began serving and shortly promoted to bartender. Established knowledge on margaritas and tropical drink's.

  • Prepared fresh fruit juices, garnishes, mixes, and margarita batches on a daily basis to ensure quality in product 
  • Maintain stock levels to prevent shortage of critical items. 
  • Consistently keep bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.  


Account Manager 02/2017 to 06/2017 Verizon Authorized Retailer – Cellular Sales Austin, TX

SUMMARY

Positioned sales using the straight line method to earn commission in a technology centered environment. 

Server/Shift Manager 01/2009 to 01/2017 Dockers Restaurant Fox Lake, IL
SUMMARY

Held fully accountable for 7-15 servers for American-style restaurant. Motivated team and family operated restaurant.

  • Oversaw employee work front and back of house to ensure compliance with owners standard, regulations, and food safety guidelines.  
Credentials
  • TAM CERTIFIED (NV)
  • FOOD HANDLERS CERTIFICATION (NV)
Languages
  • English (Read and Write)
  • Spanish (Read and Write)
Certifications
Bartending school graduate at Austin, Texas School of Bartenders (May 2018).
This resume is created in 7 minutes.
Professional Summary
Skills
Work History
Sportswriter 10/2014 to 05/2017
Waterloo Cedar Falls Courier Waterloo, Iowa
  • Attended live games and conducted post-game interviews.
  • Organized material, determined area of emphasis, and wrote stories according to prescribed editorial style and format standards.
  • Shot video and still photos to accompany news stories.
  • Arranged and conducted interviews with individuals knowledgeable about each story's subject matter.
  • Communicate effectively with my editor, other writers, and photographers to ensure quality coverage of all events.
  • Conduct research prior to sporting events to improve both the quality of interviews and the article as a whole.
Dealt various casino games such as craps, blackjack and baccarat.Inspected, shuffled and delivered the cards to guests in play at the gaming table.Entertain guests while continuing to deal at a fast-pace with minimum errors.Ensure that all State and Federal gaming laws are being followed by myself as well as guests.Train coworkers on various table games.Communicate effectively with coworkers and supervisors to workout any problems that occur.
Table Games Dealer 10/2013 to Current
Isle Hotel and Casino Waterloo, Iowa
  • Dealt various casino games such as craps, blackjack and baccarat.
  • Inspected, shuffled and delivered the cards to guests in play at the gaming table.
  • Entertain guests while continuing to deal at a fast-pace with minimum errors.
  • Ensure that all State and Federal gaming laws are being followed by myself as well as guests.
  • Train coworkers on various table games.
  • Communicate effectively with coworkers and supervisors to workout any problems that occur.
Education
Bachelor of Arts: English Language and Literature 2013 University of Northern Iowa - Cedar Falls, Iowa English Language and Literature
This resume is created in 7 minutes.
Professional Summary
Exceptional Table Dealer who is scrupulously fair and honest and brings in-depth knowledge of the rules of a wide variety of casino games. Expertise in poker, blackjack, and 7 card stud. Pit Boss who excels in building positive relationships with staff and casino guests. Former security professional with expertise in conflict resolution and operations management.
Skills
  • Blackjack Training Certificate
  • Minnesota Licensed Gaming Worker
  • Federal gaming laws knowledge
  • Title 31 training
  • Team player
  • High rollers tables
  • Player rewards programs
  • Hospitality experience
  • Limit and No Limit
  • Blackjack
Work History
Sub-Shift Supervisor Dec 2005 - Mar 2012
Leech Lake Gaming-Palace Casino Cass Lake, Mn
  • Dealt various casino games such as craps, blackjack and poker.
  • Paid winnings and collected losing bets as established by the rules and procedures of each specific game.
  • Resolved guest complaints quickly, effectively and tactfully.
  • Retained premium slot and table players through exceptional customer service.
  • Anticipated and prevented security and facility problems through careful supervision and tactful dispute resolution.
  • Coordinated Casino promotions and weekly special events each week.
  • Verified currency and computed payable odds to pay winning bets.
  • Monitored incoming calls on a high-volume, multi-line phone using proper telephone etiquette at all times.
Personal Care Aide Dec 2008 - May 2009
Heartland PCA Bemidji, MN
  • Obtained household supplies and ran daily errands.
  • Helped residents programming goals and increase their independence.
  • Provided pre- and post-operative care.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Transported patients to other areas of the hospital in wheelchairs and gurneys.
  • Reported any unusual circumstances in the patients' condition or environment.
  • Educated patients and families about infant care, preparation of healthy meals, independent living and adaptation to disability or illness.
  • Provided a comforting and soothing environment.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Scheduled and accompanied clients to medical appointments.
  • Assisted with patient transfer and ambulation.
  • Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
  • Member in good standing with Nurse Aide Registry.
Table Games Dealer Nov 2001 - Aug 2002
Little Six Inc Saint Bonifacius, MN
  • Explained house rules, such as game rules and betting limits, to patrons.
  • Paid winnings and collected losing bets as established by the rules and procedures of each specific game.
  • Inspected, shuffled and delivered the cards to guests in play at the gaming table.
  • Exchanged paper currency for playing chips and coin money.
  • Validated currency status and notified management.
  • Verified currency and computed payable odds to pay winning bets.
Stay-at-Home Parent Mar 2012 - Current
Self Loveland, CO

  • Helped develop the family's schedule to maintain household order.
  • Stayed current on toy and child-related recalls and safety warnings.
  • Helped children complete homework assignments and school projects.
  • Engaged with children on an individual basis to build positive relationships with them.
Education
GED: 1994
Cass Lake Cass Lake, MN
BlackJack Certificatation: Table Games 1996
Leech Lake Gaming Cass Lake, MN
This resume is created in 7 minutes.
Professional Summary
Acknowledged leader and experienced portfolio manager. Versatile manager who brings an excellent blend of people skills and an ability to implement and enforce company rules and regulations effectively.
Skills
  • Tenant and eviction laws
  • Maintenance knowledge
  • CoreLogic
  • hire and train
  • Complex problem solving
  • Customer service-focused
  • Real Page
  • Recruit
  • Adaptable
  • Exceptional oral and written communication skills
  • Financial budgeting and reporting
  • Entrata 
  • Employee coaching 
  • Work History
    Property Manager, 12/2015 to Current
    Evergreen Apartments Wilmington , DE
    • Introduced and monitored effective lease renewal programs.
    • Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
    • Completed final move-out walk-throughs for tenants.
    • Analyzed and evaluated monthly and quarterly financial statements.
    • Communicated effectively with owners, residents and on-site associates.
    • Maintained a sufficient Number of units so that they were market-ready at all times.
    • Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
    • Managed a community of nearly 255 apartment homes.
    • Maintained constant balance of property petty cash account.
    • Developed and executed plan to achieve and maintain 92% or better rate of occupancy.
    • Followed up on delinquent tenants and coordinated collection procedures.
    • Scheduled contractors for maintenance issues.
    Property Manager, 03/2014 to 05/2016
    Rucker Properties & Development Sacramento, CA
    • Introduced and monitored effective lease renewal programs.
    • Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
    • Verified income, assets and expenses and completed file tracking sheet for each applicant.
    • Completed final move-out walk-throughs for tenants.
    • Communicated effectively with owners, residents and on-site associates.
    • Managed a community of nearly 25 apartment homes and multi family residences for several investors. 
    • Delivered emergency 24-hour on-call service for any tenant issues.
    • Carefully screened applicants for tenancy.
    • Scheduled contractors for maintenance issues.
    Shift Manager, 09/2011 to 08/2014
    Red Hawk Casino
    • Supervise 5 mid and entry level managers, 30 supervisors and 95 front line subordinate employees.
    • Duties included a high level customer satisfaction through conflict resolution; all matters with regards to employee relations partnering with Human resources to investigate and resolve all matters.
    • Oversee the administration of employee appraisals, assign daily assignments, and manage labor and staffing in accordance with business demands.
    • Ensure policies and procedures are adhered to and facilitate any changes or modifications to rules and regulations as needed.
    Shift Manager, 04/2009 to 08/2011
    The Rivers Casino
    • Assisted with all aspects of interviewing, hiring and training nearly 500 new hires.
    • Successful opening up on time and within budgetary goals.
    • Facilitated the ongoing process of writing the department handbook, policies and procedures manual.
    • Reviewed monthly budgets and department financials.
    Supervisor, 08/2007 to 03/2010
    Isle of Capri
    • Supervisor overseeing 5 to 8 frontline employees ensuring the highest level of customer service and integrity.
    • Prepared and issued performance appraisals.
    Casino Manager, Assistant Director of Operations, Table Games Director, 03/1994 to 03/2005
    Harrah's Entertainment
    • Various positions in Operations overseeing Slots and Table Games Department.
    • Active member of the executive team. 
    • Responsible for the ongoing operation and administration of the Department, including budgets, profit and loss financials.
    • Directly managed supervisors and managers providing direction, coordination and evaluation for all department employees.
    Education
    Business Management/Marketing, Rutgers University - New Brunswick, New Jersey
    Business Management/Marketing
    Paralegal Studies specializing in Employment Law: Taylor Business Institute - Plainfield, New Jersey
    University of Nevada -
    Reno, Nevada Finance, Business Planning & Analysis (accredited course
    Accomplishments
    • Las Vegas, Nevada Executive Management and Leadership Training Leadership Project Management - Oversaw the execution and implementation of a new department resulting in increased revenue streams.
    • Human Resources - Designed interviewing process partnering with HR Department to fill vacancies more efficiently resulting in decreased turnover.
    • Operations Management - Effectively managed labor costs which decreased turnover and provided frontline employees with short term goals and incentives.
    • Community Relay for Life - Marketing Chair for county fundraising event, 3 years.
    • Served as Team Captain participating in the individual team category.
    • Chamber of Commerce -Served as committee member to "Red Coat" Team, providing support and mentoring to new businesses in the county.
    • County Leadership Program - Selected to attend this 6 week seminar on community leadership.
    This resume is created in 7 minutes.
    Career Focus
    Hard-working student with the ability to learn quickly.
    Skills
    • Listening 
    • Cooperative 
    • Positivity 
    • Efficient 
    • Experienced team member
    • Friendly
    Education and Coursework
    High School Diploma 2019 Chelan High School Chelan, WA
    Associate of Applied Science 2019 Wenatchee Valley College Wenatchee, WA
    Activities and Honors
    • MedClub 
    • Soccer
    • Track&Field
    • GPA Award (Evening of Excellence)
    Experience
    Banquet Server 09/2018 to 02/2018 Wenatchee Convention Center Wenatchee, WA

    Basic busser duties, setting/tearing down banquet rooms, serving experience.

    Busser 06/2017 to 08/2017 Lake Chelan Winery Chelan, WA Clean up area, stock inventory, serve customers, customer service, basic busser duties. 
    Crew Member/Kitchen Staff 06/2015 to 08/2017 Slidwaters Chelan, WA Stock inventory, serve customers, customer service, busser duties, cashing out customers.
    This resume is created in 7 minutes.
    Objective

    my objective is to find a job in a restaurant as I have experience in that field. I am a hard worker as I am well spoken, and I know I would be a great asset to any company or team

    Experience
    April 2017 to September 2017
    bario Chicago, illinois Busser
    • morning shift
    • cleaning and helping
    • throwing dirty plates at the dishwasher, brings new ones.
    • be fast, organize, knowing were things are.
    • respecting my boss, listening and learning new things.
    Languages
    Spanish and english
    Education
    2018
    Pathway In Education Avondale
    Chicago, Illinois, United States
    General High School Studies
    High School Diploma
    Skills
    • Ability to work on teams
    • Good communication skills
    • Problem solver
    • Understand Spanish but cant speak it 
    • Dependable 
    • Responsible
    • Quick learner
    • Energetic
    • Friendly
    • Ability to multitask 
    • Positive attitude
    • Fast worker 

    Interests
    • Athletics 
    • Make music 
    • cleaning
    • be involve in sports
    • Cooking
    This resume is created in 7 minutes.
    Summary
    Experienced worker with the ability to develop and nurture long-term relationships. Technical, creative and organized self-starter with superior follow-through and marketing experience in building rapport and fostering mutually beneficial relationships. Rapid learner who brings excitement and enthusiasm to my work and my team.
    Highlights
    • Critical thinking
    • Eye for detail
    • Conflict resolution  
    • Incessant energy
    • Friendliness
    • Understanding
    • Reasoning
    • Gets results


    Experience
    11/2016 - 08/2017
    Granite City Food & Brewery Creve Coeur, MO Busser In my previous job of working at Granite City Food & Brewery, my responsibilities as a busser required me to have a fast-paced attitude, clean and set tables within a certain time limit, sweep or mop any spills, do a bunch of heavy lifting, be punctual, and be aware of your surroundings. Even though my job did not necessarily consist of interaction with customers, occasionally I would was obligated to, which also increased my people skills.
    Education and Training
    2017
    Pattonville High Scool Maryland Heights, Missouri , USA High School Diploma
    2021
    Tuskegee University Tuskegee , AL, USA Bachelor of Arts: History
    Activities and Honors

        I am a member of the National Association of the Advancement of Colored People St. Louis County Youth Council (NAACP), where I quickly climbed my way up the hierarchy from the 2016-2017 Ambassador, to the 2016-2017 President over the council, and finally as the reigning president of region 4, covering Missouri, Colorado, Kansas, Montana, Wyoming, North Dakota, South Dakota, Iowa, Nebraska, and Minnesota.

        I have participated in many events were I was obligated to speak before large numbers of people, improving my dialogue and eloquence, as well as ridding me off pre-existing stage fright, and social anxiety. Also, I have ran countless business with the St. Louis County Youth Council, so I know how to dress, behave, and speak accordingly when attending one.
    This resume is created in 7 minutes.
    Professional Summary
    Resourceful and quick-thinking individual. Self motivated with team player attitude. Eager to learn and listen from those who have more experience. Goes above and beyond in every situation and will improve constantly.
    Skills
    • Team Player
    • Organized
    • Proficient with computers
    • Cash Handling
    • Hard working and self-motivated
    • Strong interpersonal skills
    • Fast learner
    • High level of accuracy
    Work History
    Barista & Barista Trainer, 10/2016 to Current
    Starbucks Fort Mitchell, KY
    • Made and served hundreds café beverages per day with speed, quality and consistency.
    • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
    • Complied with standards for merchandizing, stocking and storing product.
    • Educated coworkers and customers about new products.
    • Trained 3 employees in 2 months.
    • Memorized ingredients and recipes for dozens specialty drinks.
    • Helped newer employees through coaching and demonstrations
    Busser, 05/2016 to 10/2016
    Barleycorn's Lakeside Park, KY
    • Followed all safety and sanitation policies.
    • Routinely supported other areas of the restaurant as requested.
    • Immediately reported accidents, injuries or unsafe work conditions to manager.
    • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
    • Received frequent customer compliments for going above and beyond normal duties.
    • Resolved guest complaints quickly and efficiently.
    Education
    High School Diploma: 2017
    Covington Latin School - Covington, KY
    Covington Latin School expects students to work extremely hard and efficiently to be able to succeed. Graduation from this school is distinct in the difficulty it takes to graduate from the school. Covington Latin has equipped me to successfully deal with many difficulties and challenges I will face. 
    This resume is created in 7 minutes.
    Summary
    Outgoing busser offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.
    Skills
    • Upbeat, outgoing and positive
    • Food safety understanding
    • Works well under pressure
    • Team building
    • Safe food handling
    • Strong communication skills
    Proactive individual with impeccable customer service and multitasking skills, able to catch on quick to information given to me in order to ensure a organized work environment for not only myself but for co workers.
    Experience
    UPS Customer Center January 2013 to March 2015 Loader Unloader
    Goleta, CA
    Documented daily equipment inspections and submitted daily inspection forms to supervisor. Maintained a steady flow of material through production lines by keeping production charge lines loaded and discharge racks unloaded. Loaded proper materials while abiding by all safety and legal standards.
    BEGA North America December 2016 to October 2017 Assembler
    Carpinteria, CA
    Fulfilled special order requests, broke down heavy pallet loads of cases, boxes,communicated and exemplified the company's vision and goals. 
    The Worker Bee Café February 2015 to March 2016 Busser/Server
    Carpinteria, CA
    Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Answered questions about menu selections and made recommendations when requested. Regularly checked on guests to ensure satisfaction with each food course and beverages. Delivered exceptional, friendly and fast service.
    Jordano's Foodservice September 2015 to October 2016 Unloader
    Santa Barbara, CA
    Supervised material flow and order fulfillment. Member of distribution operations team, which coordinated shipments across the US. Unloaded, picked, staged and loaded products for shipping.
    The Griffin February 2017 to May 2018 Server Busser
    Los Angeles, CA
    Managed closing duties, including restocking items and reconciliation of the cash drawer. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Greeted guests and communicated about wait time.
    Education
    Carpinteria High School 2013 High School Diploma: language arts Carpinteria, CA, United States 3.0 GPA, High school diploma