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Skills
  • Courteous, professional demeanor
  • Bar terminology
  • Liquor and smoking laws familiarity
  • Organized and efficient server
  • Thrives in fast-paced environment
  • Committed team player
Work History
Hostess Server IL DESCO - Jacksonville, FL 09/2017 - 01/2018
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Cleared and re-set tables at conclusion of each guest meal
  • Presented menus to patrons and answered questions about menu items, making recommendations upon request
Waitress Tijuana Flats - Fleming Island, FL
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Maintained clean dining room, lobby and service areas at all times.
Hostess TPC Sawgrass - Ponte Vedra Beach, FL 03/2018 - Current

Greeting guests at doors upon arrival.


Seated and presented clean menus to guests in a friendly, professional manner

Answer incoming calls to the restaurant and provide appropriate service



Education
General Fleming Island High School - Fleming Island, FL 2018
This resume is created in 7 minutes.
Professional Summary
Passionate, creative professional driven to help others. Great with organization, and motivated to achieve complete tenant satisfaction. Providing 6+ years of customer service, I am searching for an opportunity with a team that values caring employees, exceptional customer service skills, obsession with details, and unstoppable drive.
Skills
Proficient in OneSite, Yardi, and Oracle.  Microsoft Office Suite including Word, Excel& Outlook. Customer service. Leasing and sales. Property tours and inspection. Fair housing policies
Work Experience
12/2018 to Current
Leasing Agent Camden Property Trust Tampa, FL
  • Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues. 
  • Toured the property with prospective tenants and provided a wealth of information in regards to its key features.
  •  Kept meticulous records of all correspondence with and from tenants
  • Distributed and followed up on tenant renewal notices.
  • Performed background checks on all apartment applicants.
12/2017 to Current
Marketing and Events Coordinator American Social Tampa, FL
  • Coordinated resources to craft marketing plans for various projects including product launches and events.Coordinated creation and deployment of videos, social media posts and other marketing collateral.Planned events, including Downtown Tampa apartment communities "Resident Social", business parties, etc.Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.Mentored customer service, marketing, sales and accounting teams.
  • Educated guests on daily specials and menu offerings, enabling them to make decisions on appetizers, entrees and desserts.


06/2017 to 01/2018
Server Brick House Tavern + Tap Tampa, FL
  • Supported other areas of the restaurant as necessary, such as set up, cleanup, prep work and equipment maintenance.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Politely answered phones promptly and recorded and confirmed reservations.

12/2015 to 04/2016
Cocktail Waitress Seminole Hard Rock Hotel & Casino Tampa, FL
  • Communicated with patrons to offer friendly service and determine needs.
  • Maintained accurate cash handling practices while serving customers in an efficient manner.
  • Created rapport with new and returning patrons to foster guest satisfaction. 
08/2013 to 08/2015
Bartender The WingHouse Brandon, FL
Educational Background
Marketing Hillsborough Community College - Dale Mabry Campus Tampa, FL, United States Currently Attending
2014
High School Diploma Riverview High School Riverview, FL, United States
This resume is created in 7 minutes.
Objective

Throughout my current and previous experience within my involvement with customers, I have the ability to work independently and as a team member. I am attentive to specific details and have the ability to work under extreme pressure, which is a critical factor for the safety of not only me but as well as others around me. I have experienced with record keeping, scheduling and canceling appointments, and answering and transferring phone calls. I am also able to resolve any issues very quickly and effectively so my work can continue to resume smoothly and effectively. My ability to multi task  is efficient and utilizing the time frame given is always more than enough time to complete any given task. I am very ambitious and always looking for new opportunities to improve myself and my work ethic.

Skills
  • Delivers exceptional customer service
  • Fluent in Spanish
  • Excellent multi tasker
  • Comfortable standing for long periods of time
  • Reliable and punctual
  • Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Documentation and reporting
  • Cash deposit preparation 
  • Data entry documentation
  • Managing office supplies
  • Shipping and receiving
  • Appointment scheduling 
  • Strong problem solver
  • Directing visitors
  • Schedule management
  • Bookkeeping
Experience
June 2016
to
October 2016
Super Chili Burgers Chino, CA Waitress

At Super Chili Burgers, I assisted guests with making menu choices in an informative and helpful fashion. I was also able to deliver exceptional service by greeting and serving customers in a timely, friendly manner. I helped suggest additional items to customers to increase restaurant sales.
And I regularly checked on guests to ensure satisfaction with each food course and beverages.I also managed closing duties, including restocking items and reconciliation of the cash drawer.

March 2017
to
February 2018
Papa Johns Pizza Chino, CA Delivery Driver At Papa Johns, everyday I completed a daily food prep in which I made sure there was enough food ready for each day. I selected the most efficient routes in compliance with delivery instructions and fuel policy. I presented customers with bills and receipts and collected payments for goods delivered. Eventually I established long-term customer relationships through prompt and courteous service. When needed, I resolved customer complaints and adjusted orders.
Operated motor vehicles in a safe and efficient manner.
April 2018
to
Current
The Pretty Kitty Chino Hills, CA Receptionist

At The Pretty Kitty, I help accommodate customers while preparing them for waxing services, I answer phones and make appointments for customers, and I also help customers with questions or concerns regarding any waxing service.I helped managed clerical needs of company employees, including copying, faxing and file management.I met incoming customers with professional approach and provided friendly, knowledgeable assistance. I would observed all deadlines to ensure the timely completion of tasks and I would addressed all information updates by making changes to the records in the system.

This resume is created in 7 minutes.
Summary

Outgoing waitress offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.

Focused waitress easily engages in learning opportunities. Strives for growth and offers phenomenal ambition to see projects through to their completion and ultimate success.
Skills
  • Quick learner
  • Client-focused
  • Optimistic 
  • Talkative 
  • Helpful
  • Polite 
Experience
La Vita Italian Restaurant June 2018 to August 2018 Waitress
Glen Rose, TX
Education and Training
Glen Rose High School 2019 Glen Rose, Texas , United States of America
  •  Currently attending Glen Rose High School as a junior
Activities and Honors

•Glen Rose Lady Tiger Softball for 3 years

•Optomist Youth of the Month

• Sunday School teacher at St. Rose of Lima

•Vist Nursing Home every month