Public Works Director resume examples

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Skillful Public Works Director resume

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Katey Houston
Professional Summary
Caring Funeral Director and Embalmer driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify the funeral process for grieving families. I bring creative problem-solving skills and the drive to create a personalized unique experience for each family I serve.
Skills
  • Licensed Funeral Director and Embalmer in Washington
  • Funeral planning
  • FTC compliance understanding
  • Empathetic
  • Customer-oriented 
  • Clean driving record
  • Dressing and casketing
  • Strong communication skills
  • Home and hospital removals
  • Cremations
  • Crematory maintenance
  • Effective staff coach
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Strategic sales knowledge
  • Funeral industry regulations knowledge
  • QuickBooks knowledge
  • Extensive reconstruction knowledge
  • Creative cremation arrangement planning
Work History
10/2014 to Current
Funeral Director & Embalmer Week\'s Enumclaw Funeral Home Enumclaw, WA
  • Conducted more than 300 funerals, visitations and memorial services over the course of 3 years.
  • Discussed the nature of the funeral service, the disposition of the remains and funeral costs with family members.
  • Communicated with insurance companies to secure death benefits for the families of the deceased.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Displayed the highest level of professionalism and sensitivity when dealing with grieving family members.
  • Secured and filed burial permits and made funeral arrangements.
  • Interviewed, hired and trained 2 staff members.
  • Monitored 4 high-volume phone lines and displayed proper phone etiquette.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Arranged transportation between sites for the remains, mourners, pallbearers and members of the clergy.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
  • Acted as a liaison between hospitals, physicians, the county coroner, newspapers and members of the clergy.
  • Performed embalming procedures and updated case study reports.
  • Picked up the deceased at private homes, hospitals and county morgues.
2007 to 2008
Apprentice Funeral Director Will Case & Partners England, United Kingdom
  • Picked up the deceased at private homes, hospitals and county morgues.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Performed embalming procedures and updated case study reports.
  • Acted as a liaison between hospitals, physicians, the county coroner, newspapers and members of the clergy.
Funeral Attendant Powers Funeral Home Puyallup, WA
  • Displayed the highest level of professionalism and sensitivity when dealing with grieving family members.
  • Secured and filed burial permits and made funeral arrangements.
  • Picked up the deceased at private homes, hospitals and county morgues.
Education
2016
High School Diploma
Wyvern Secondary School - Fair Oak, England

2008
Associate of Applied Science: Mortuary Science
Salisbury College of Funeral Science - Salisbury, England

2015
Associate of Science: Mortuary Science
Lake Washington institute of Technology - Kirkland, WA

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Job-winning Public Works Director resume

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Tyler Kluck
Professional Summary

Upbeat individual known for courteously speaking with public callers to understand what types of services are required. A motivated Public Safety Dispatcher capable of referring communications to the proper personnel while making the best decisions in the worst situations. Considered a compassionate and hard-working professional. Highly communicative individual with the ability to remain composed in very stressful situations. An effective Public Safety Dispatcher with expertise in records management, radio communications and keeping callers as calm as possible. Strives to achieve goal of obtaining a career as a law enforcement officer.

Skills
  • Proficient in EntPortal
  • MS Office
  • Data entry
  • Highly effective communication
  • Problem-solving
  • Strong interpersonal skills
  • Community relations
  • Reporting and documentation
  • Strategic thinker
  • Mechanically inclined
  • Public Speaking
  • Conflict resolution techniques
  • Reliable
  • Honesty
  • Integrity
  • Approachable
Work History
Public Safety Dispatcher, 08/2018 to Current
Canisius College 2001 Main St, NY
  • Inputted information from all calls into the system, using Entcad, Charms, Webrici and maintaining accuracy of details.
  • Requested law enforcement, fire and ambulance services for various emergency calls, including fires and auto accidents.
  • Remained calm in very high-pressure situations and kept callers on the line until law enforcement arrived on the scene.
  • Fielded 911 emergency and non-emergency calls and determined the level of support that was needed for response.
  • 16 Hours per week.
Service Assistant, 05/2015 to 04/2018
Towne Auto 3535 Southwestern Blvd
  • Delivered paperwork from the customer service desk to the auto technicians.
  • Washed cars as courtesy to the customers after their vehicle was serviced.
  • Assisted with any pending tasks to be dealt with around the shop.
  • 24-32 Hours per week.
Security Guard, 06/2014 to 08/2017
Town of Cheektowaga 2600 Harlem Road
  • Monitored and authorized entrance and departure of employees and visitors.
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and the general public.
  • Triaged problems quickly, providing precise and clear information while working under minimum supervision.
  • Seasonal job, 24 Hours per week.
West Seneca Highway Department Laborer, 10/2015 to Current
Town of West Seneca 1250 Union Road
  • Maintained neat, clean and sanitized work areas.
  • Collected and disposed the public taxpayers refuse
  • 40 Hours per week.
Bus Washer, 06/2014 to 09/2014
West Seneca Central Schools 3300 Seneca St, NY
  • Washed exterior vehicles' body, applied top coat or polish, and detailed interior.
  • Seasonal job, 40 hours per week.
Cashier, 03/2013 to 05/2015
Tops Friendly Markets 3201 Southwestern Blvd
  • Checkout customers and bag their groceries as a cashier.
  • Assisted corralling carts and returning them to the store.
  • 22-32 Hours per week.
Education
High School Diploma West Seneca West Senior High School - 3330 Seneca St
Associate of Applied Science: Fire Protection Technology, 2018
Erie Community College - 4041 Southwestern Blvd
Associate of Applied Science: Emergency Management Erie Community College - 4041 Southwestern Blvd
Affiliations
  • Member, Cheektowaga Police Explorers Advisor (2019 - Present)
  • Member, Cheektowaga Police Explorers (2013 – 2019) Held rank of Sergeant 
  • Member, Vigilant Fire Company (2015 – 2017) Held rank of Truck Room Engineer 
  • Member, Vigilant Fire Explorers (2012 – 2015) Held ranks of Lieutenant and Captain 
Certifications
  • NYS Certified Interior Firefighter
  • Commercial Class B Driver License
  • Motorcycle License

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Experienced Public Works Director resume

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Anthony Sam Boutros
Professional Summary
BUSINESS SALES AND MARKETING QUALIFICATIONS
Proven success in prospecting, contract negotiations, and managing full sales cycles. Successful completion of a five-month AT&T Business Sales Leadership Development Program focusing on sales techniques and best practices. Experience in marketing research, strategic planning, promotional planning, and sales planning.
Skills
  • Account and territory management
  • Highly organized
  • Sales pipeline management
  • Marketing strategy
  • Corporate budgeting
  • Team building expertise
  • Strong sales proposal writer
  • Excellent listening skills
  • Effective negotiator
  • Creation of sales comp structures
  • Proficiency with CRM systems
  • Highly competitive
  • Networking skills
  • Interpersonal skills
Work History
Regional Account Director, 03/2018 to Current
Triple Play Communications Austin, TX
  • Responsible for managing and growing Triple Play Communications market footprint in the U.S. Central Region
  • Manage over 100 accounts
  • Meet and exceed monthly sales goal of $480,000 in new contracted business
  • Attend and present at regional sales and networking events throughout the country
  • Project manage large complex onsite technology implementations nationwide
Sales Engineer, 09/2017 to 03/2018
Vertek Corporation Austin, TX
  • Responsible for developing the yearly sales plan and strategy
  • Developed and delivered product demonstrations and presentations
  • Gained customer acceptance by demonstrating cost reductions and operations improvements
  • Attended trade shows and seminars to promote products and learn about industry developments
  • Analyzed and maintained sales forecasting records
  • Responsible for 864K of net new business annually
Account Manager, 05/2017 to 08/2017
Mimecast Watertown, MA
  • Responsible for growing a territory of accounts of 5.24 million dollars in annual spend
  • Target of $220K of new business per quarter
  • Maintain relationships with current customers and continue to build on portfolio of products
  • Complete product demonstrations, cost negotiation, and proposals to CISO level contacts
Account Executive, 09/2016 to 05/2017
Citrix/LogMeIn Boston, MA
  • Responsible for developing new opportunities with net new clients within the majors account organization
  • Maintain $40K-$80K of net new active pipeline per month
  • Research and create new target prospect lists engaging them to create new leads and qualified opportunities
  • Initiate cost analysis, product demonstrations, C level meetings
  • Surpassed annual quota by 20%
Regional Account Director, 11/2014 to 09/2016
Triple Play Wireless Austin, TX
  • Position complex application and mobility solutions to midsize to large and sometimes multinational accounts
  • Responsible for managing and growing business for Triple Play Wireless with the AT&T umbrella of products
  • Tasked to manage all sales activities and projects in the states of Texas and California
  • Responsible for 305K in new sales growth per month
  • Attainment of 130% to plan in business growth for my territory in 2015
  • Attainment of 134% to plan in business growth for my territory in 2016 YTD
Premier Client Group Sales Executive, 04/2013 to 10/2014
AT&T New York, NY
  • Responsible for growing a territory of enterprise level accounts billing 9.5 million dollars in revenue
  • Attainment of 148% to plan in mobility business growth for my module of accounts in 2013
  • Attainment of 113% to plan in mobility business growth for my module of accounts in 2014
  • Responsible for 240K in new sales growth per month
  • Positioned complex application and mobility solutions to multi-national enterprise accounts
  • Experience selling into multiple verticals including financial, construction, law, and advertising spaces
Business Integrated Solutions Account Manager, 02/2010 to 03/2013
AT&T Austin, TX
  • Responsible for growing a territory of small business accounts billing 4.1 million dollars in revenue
  • Attainment of 135% to plan in mobility/wireline business growth for my territory of accounts in 2012
  • Attainment of 156% to plan in mobility/wireline business growth for my territory of accounts in 2011
  • Responsible for 110K in new sales growth per month
  • Generated customer proposals for businesses that include proposed solutions, pricing, and ROI Analysis
Sales, 10/2009 to 02/2010
AT&T Atlanta, GA
  • The Business Sales Leadership Development Program selects top talent from across the country to participate in a five-month, rigorous business to business sales training program
Education
Bachelor of Arts: Economics UNIVERSITY OF ROCHESTER ROCHESTER - NY
Certificate of Management Studies WILLIAM E. SIMON SCHOOLOF BUSINESS AND ADMINISTRATION - ROCHESTER, NY