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Professional Summary

Compassionate and dedicated register nurse with more than 15 years of healthcare experience. Skilled in technical procedures with a strong emphasis on patient/family education. Extensive experience in post-operations, case management, discharge planning and palliative care in hospice. Strong desire to concentrate on education, health and preventive care. Currently focused on earning a Master's in Education & Leadership.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Motivated to apply education and [Type] abilities to enhance [Type] operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in [Software] and [Software] with advanced interpersonal abilities.

John Dewey College, San Juan, PR, BSN, May 2008

Institute of Technology, Rio Piedras, PR, ADN, May 2002

Certifications and License
Florida Nurses License
HIPAA Law Certification in P.R.
Skill Highlights
  • Patient Care & Assessments
  • Medication Distribution / Administration
  • Case Management
  • Post-Operative Care
  • Wound Care 
  • Symptom & Pain Management 
  • Reporting & Documentation
  • Strong medical & work ethics
  • People Person
  • IV Management  
  • OSHA & HIPPA Compliance
  • Bilingual in [Spanish/English]
Professional Experience
Register Nurse
Orlando, FL
Vitas Hospice/ Sep 2015 to Nov 2017

Maintain the comfort and the quality of life who are diagnosed with terminal disease. High ethical standards and knowledge in change conditions.  Provide physical stability to deal with the challenge of severe illness and death.

Case Managment
San Juan, PR
MCS Health Insurance/ May 2012 to Sep 2015

Coordinating and providing care that is safe, timely, effective, efficient, and client-centered. Handling case assignments, draft service plans, review case progress and determine case closure.

Discharge Planner
San Juan, PR
MMM&MSO/ Apr 2010 to May 2012
Implementing a complete, timely, and accurate discharge planning evaluation process, including identification of high risk criteria.

San Juan, PR
Ashford Presbyterian Hospital/ May 2007 to May 2010

Assess patient's condition after a surgery has been performed. Ensure that all vitals are within normal range and change bandages & dressing wounds. Log all findings in patient's files. Monitor patients for condition changes and report any changes to the doctor. Manage blood and fluids transfusions and draw specimens. Assist with preoperative assessments.

San Juan, PR
Hospital Universitario de Adultos/ May 2004 to May 2007

Work with doctors to perform treatments on patients with musculoskeletal conditions. Monitor and quickly attend to any signs of negative reactions to drugs and allergies. Educate patients on steps to take to manage pain and how to avoid post surgical infections. Perform wound dressing and monitor vital signs of patients.

Registered Nurse - Post-Anesthesia Care Unit And Pre-Op
Saint Cloud, FL
St. Cloud Regional Medical Center/ May 2017 to Current

Assess patients prior to surgery 

Ensure that operative and informed consents are signed and in order 

Take and record vital statistics of patients to ensure readiness for surgical procedure

Initiate IVs and ensure that patients are informed about the procedure 

Assess patients' post-operative condition

Monitor patients for condition changes and report any changes

Perform intervention duties in cases of post-operative emergencies   

Monitor patient vital signs as they wake from anesthesia
Treat pain, nausea, and other patient post-op symptoms and any side effects of anesthesia
Work with an interdisciplinary medical team
Document and keep the team informed of the patient's progress
Educate the patient and family on post-surgery care

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Professional Summary

Highly personable, results oriented professional bringing more than 5+ years  of wide range experience executing retail and marketing strategies, to impact sales growth. Successful in creating unique strategies to help drive results.

  • Team Player
  • Natural Leader
  • Strategic Marketer
  • Highly Organized
  • MS Office proficiency: Excel, PowerPoint, Outlook
  • Analytical Thinker
  • Strong verbal & written communication
  • Project Management
  • Brand management
  • ROI analysis
  • Workfront Systems
Work History
Sr. Marketing Analyst- Program Lead Jun 2018 - Current
Lowes Companies Inc Charlotte, NC
  • Lead  the development and advancement of Lowe's Marketing Strategy for the credit portfolio marketing assets; TTL 30% of enterprise sales. 
  • Work cross functionally with marketing channel partners on omni-channel activation and execution to ensure legal compliance and brand standards are met  within all credit related marketing assets. 
  • Project manager for all test and learn initiatives that drive customer loyalty, retention, and acquisition campaigns  above statistically significance and ensure customer file growth. i.e. A/B testing, MVT. 
  • Sole approver, for all credit marketing assets. Work with American Express and Synchrony Financial Bank to ensure legal compliance, creative consistency within all customer facing marketing assets. 
  • Provided monthly competitive analysis to internal partners to determine specific drivers that identified  promotional opportunities and strengths on a weekly cadence. 
  • Work closely with external creative agencies to provide approval on  all creative marketing assets for the credit program. 
  • Omni-channel contact for channel partners, provide approval for all credit assets  before deployment within the following channels: social, display, email, direct mail, lowes.com, search, OLV, TV, and Radio. 
Media Buyer, Planner Jun 2017 - Jun 2018
GEICO Corporation, HQ Washington D.C.
  • Negotiate with print vendors to acquire cost-efficient and budget-conscious advertising space within direct & email marketing. 
  • Manage a $200MM budget for all direct mail and email marketing channels. 
  • Establish annual pricing cost strategy for the RFP based on YOY trends and forecasted budget. 
  • Leverage customer segmentation & data to ensure accurate audience targeting through consumer research provided by  Merkle analytics. 
  • Executed a multi-channel national campaign : lemonade, that generated a 12% response rate YTD.
  • Collaborate with digital teams: display and internet media, on  multi channel marketing strategies that increased response rates .
  • Partner with Sr. Director of Marketing on strategic plans for optimization,  multi variate and A/B  testing to increase RR: response rates,productivity rates and acquired policies. 
  • Approve all GEICO advertisement for direct mail and  email marketing campaigns nationally. 
Assistant Buyer Jul 2015 - Mar 2017
Paradies Airport Retailer Corporation Atlanta, GA.
  • Partners with vendors to track Purchase Orders, ensuring timely & quality deliveries of merchandise to over 500 airport stores in the U.S.
  • Analyze financial sales reports in order to understand business strengths and weaknesses ; propose solutions to the Buyer and Director.
  • Launched new improved replenishment strategy and process that helped increase overall business category by 6% YTD.
  • Established clear, concise documentations for over 100+ vendors managing B2B relations : vendor contact information, vendor minimums, and vendor contracts.
  • Edit & proofed in-store communication newsletter; informs stores on current trends, new merchandise, and product placement.
Executive Development Program Jun 2013 - Jul 2015
Macy's Inc Atlanta, GA.
  • The Store Management Executive Development Program is a series of rotations designed to develop technical, analytical, business, and problem-solving skills.
  • Created a business project that increased myclient penetration sales by 4% in 8 weeks; presented results to senior level executives.
  • Ended the fiscal year of 2015 at 103% over sales plan; highest store scorecard based on sales, customer experience and loyalty program metrics.
  • Facilitated a learning and development strategy on customer service and utilization of Omni-channel tools for associates storewide.
  • Collaborated with operations and merchandise teams on departmental sales opportunities weekly.
Management Intern- EDP 2013 - 2013
Macy's Inc Pittsburgh, PA
  • The Store Management Summer Internship is a structured 8-week program designed to strengthen leadership skills & business acumen.
  • Analyzed reports to determine most profitable merchandise execution that would embark consistent business trends.
  • Attended a regional intern conference in Chicago, Illinois and learned how to analyze merchandise in order to have a direct impact on business.
  • Created a Business/marketing project that increase awareness and productivity by 3.8% in 7 weeks with Macy's in store fulfillment system "Search and Send".
Bachelor of Arts: Communications/Public Relations 12/2013
Slippery Rock University- University of Pennsylvania Pittsburgh
Minor : Music 
This resume is created in 7 minutes.
Professional Summary
Talented administrative professional with background in accounting and finance. Extensive knowledge Microsoft Excel and QuickBooks software.
Work History
Executive Administrative Assistant, 03/2018 to Current
Kim Wilson Housing Kansas City, KS

  • Maintained computer and physical filing systems.
  • Prepared vendor invoices and processed incoming payments.
  • Provided complete meeting support including preparing materials and taking notes.
  • Created reports and presentations.
  • Completed bi-weekly payroll for 7 employees.
  • Handled all incoming business and client requests for information.
  • Met challenging quotas for productivity and accuracy of work.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Made travel arrangements for management and executive staff.
  • Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
  • Performed accounts receivable duties including invoicing, researching charge backs, discrepancies and reconciliations.
  • Managed executive calendar and coordinated weekly project team meetings.
  • Assisted with housing intake procedures with clients.
  • Participated in Housing Inspections.
  • Prepared New Client and Rectification documents for rental assistant programs.
  • Produced financial and data reports on housing stats for grant purposes. 
Senior Meeting Planner, 03/2018
Fred Pryor Seminars /Career Track Mission , Kansas
  • Built and maintained relationships with vendors, suppliers, and internal clients at all levels.
  • Consistently maintained a client satisfaction rating of more than 90%.
  • Negotiated contracts and averaged a cost savings of 20-25% of overall meeting budgets.
  • Met project timelines, production schedules and budgeting parameters for each meeting .Maintained annual budgets of up to $2.5 million and updated client financial reporting and reconciliation.
  • Served as direct point of contact for internal clients, vendors, and participants to ensure the smooth coordination of events from early phases of planning to post-meeting support.
  • Successfully and seamlessly planned and executed 500-10,000 US and International meetings and events per year ranging from 30-500 attendees.
  • Recognized for the ability to consistently maintain project time lines and budgets through the development and use of innovative  organizational and administrative tools, and for work with outside vendors and agencies in meeting development.
  • Consistently produced meetings within or under budget.
Executive Administrative assistant, 08/2015 to 04/2017
Johnson County Housing Authority 12425 w 87th st Lenexa KS

  • Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant m
  • Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations.
  • Set up and uphold manual and automated information filing systems.
  • Schedule and verify appointments and meetings of managers.
  • Answered telephone and electronic inquiries and forwarded telephone calls and messages to appropriate person.
  • Greeted visitors, determine nature of dealing and send visitors to correct person.
  • Compiled data, statistics and supplementary information to maintain research activities.
  • Created detailed expense reports and requests for capital expenditures.
  • Opened and properly distributed incoming mail.
  • Organized all new hire, security and temporary paperwork.
  • Compiled company information and related material and distributed it to candidates.
  • Obtained signatures for financial documents and internal and external invoices.
  • Processed client rebate reconciliation, reporting and check requests.
ULTRA CHEM INC 8043 Flint St Overland Park KS
  • Data entry Order Processing Administrative tasks Customer service.
  • Maintained integrity of general ledger, including the chart of accounts.
  • Modified a comprehensive financial reporting package to reflect growing organizational complexity.
  • Strong Interpersonal Skills
  • Time Management
Customer Service Rep, 01/2010 to 08/2012
Quest Diagnostics 901 Renner Blvd
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
  • Accurately documented, researched and resolved customer service issues.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
Paralegal, 05/2006 to 04/2010
Phelps Dunba LLc 101 Dauphine St
  • Investigated facts and laws to determine causes of action and to prepare cases.
  • Researched state statutes, decisions, legal articles, codes and documents.
  • Conducted detailed client intakes and entered information into company database.
  • Prepared legal briefs, motions and pleadings.
  • Communicated pertinent information to clients via phone, email and mail.
  • Drafted, signed and certified key legal documents for judicial review.
  • Maintained ongoing communication with opposing parties from discovery to trial phase.
  • Proficient in MS Office
  • Licensed Paralegal
  • Strong work ethic
  • Account administration
  • Database management
  • MS Windows proficient
  • Exceptional communication skills
  • Quick learner
  • Professional phone etiquette
  • Works well under pressure
Associate of Applied Science: Law, 2000
Southern University A&M - 801 Harding Blvd Baton Rouge LA
  • Associate's Degree
  • Coursework in Law, Political Science and U.S. History
  • Coursework includes: Speech and Communication, Sociology and Psychology
This resume is created in 7 minutes.
  • Administrative Support for Federal Government Agencies.
  • Thorough knowledge of Ontario Soccer Association (LTPD) model for the Development and Recreation Matrix's and Wellness to the World cup framework.
  • Enthusiastic, self-motivated, able to work with minimal supervision.
  • Comfortable leading small to large groups and individuals.
  • Excellent communication, both verbal and written.
  • National Canadian C license Trained.
  • Soccer for Life Trained.
  • Discipline and Appeals Level 1 Certification.
Professional Summary
A dynamic program planning professional and highly motived team player dedicated to connecting diverse audiences with alternative learning experiences. Dedicated to providing exceptional programs with a proven ability to develop effective relationships with participants, and staff. Broad skill set with a creative and professional approach to all programs being supported. Energetic and goal oriented with a genuine passion for working in the development and presentation of recreational programs.
Work History
Bilingual Urban Outreach Interpretation Officer, 06/2013 to 09/2013
Parks Canada
  • Worked to Educate Toronto's diverse cultural mosaic on the heritage, conservation and history of Canada and its vast landscapes, wildlife and native culture.
  • Assisted in developing, promoting and implementing marketing strategies for social media outlets; Twitter, Instagram and Facebook.
  • Kept accurate statistics and reports on daily/weekly/monthly/activities.
  • Able to prepare, research, and deliver content specific presentation's for varied audiences.
  • Used various interpretation techniques to engage audience like demonstrating, educating, participating, storytelling, exploring and informing.
Coach, 10/2016 to 03/2017
FC Barcelona Escola
  • Work with statistical, analytical tools for reviewing games to get data on team and individual play, movement, decision making etc.
  • Player - centered Coach for U6, U10, U12 Boys/girls and U14 Girls, practice sessions, games and camps.
  • Inputting, extracting, compiling and processing data utilizing automated systems and software.
Program Facilitator, 07/2013 to 09/2013
Royal Ontario Museum
  • Created programs for the Royal Ontario Museums Biodiversity division's summer camps.
  • Creatively researched, wrote and performed various activities and games to engage U8-U10 boys/girls.
  • Learned and trained in interpretative methods for museum's and historic sites.
Education Facilitator, 08/2013 to 09/2013
Toronto Zoo Toronto, ON
  • Created content for presentations on topics relating the Toronto Zoo, and Canadian National parks.
  • Kept information relevant to the locations in the Zoo we were performing (Tundra Trek, Rouge Valley, Canadian Domaine, and The America's).
  • Used various props to help run programs, engage audiences, and cue memory for relating Parks Canada's message.
  • Hand fed a grizzly bear.
Canada Pensions, 06/2011 to 06/2012
  • Provide administrative support to Canada Pension Brampton Team Leader and investigators by entering and processing case documents and reports on various data bases (Microsoft; Access, Excel, Word, Office, SPSS, NIIS).
  • Respond to customer enquiries by directing, prioritizing and processing their requests.
  • Experience in reviewing, analyzing and extracting information from files.
  • Experience in delivering services to clients involving obtaining and providing information requiring explanation or clarification.
  • Maintain the confidentiality of all data.
Division Head Coach U10 Girls/ U7-U8 Trainer, 10/2014 to 04/2016
  • Worked with the club technical director to develop programs for Girls youth recreational development soccer.
  • Managed a group of 46 children, 2 assistant trainers and 6 volunteer coaches.
  • Created a developmentally appropriate curriculum, program outline, session plans, exercises, and small-sided activities for team training and practices.
  • Conducted written assessments of players.
  • Adhere to the Ontario Soccer Association LTPD standards, rules and policies.
  • Present skills to children so that they will learn through engagement, demonstration, instruction and application.
USSF D License Trained *UEFA B License Candidate *NSCA Strength and Conditioning Specialist Candidate *Interpretation and Quality Visitor Experience Certification *Working fluency in French *Canadian National Futsal Team player WORK HISTORY *Genesis Football Academy: April 2015 - Current *Director of Grassroots Football/ Coach *Implementation of LTPD principles into the development of Grassroots (U4-U12) summer, winter, afterschool, toddler soccer programs, curriculums, exercises, activities and games. *Create content for website and promotion information (flyers, banners, brochures) *Creatively work with the Owner, and Technical Director to design and implement technical soccer programs (U4-U16) for the short term and multi-seasonal programs.
Additional Information
  • USSF E License *USSF D License Trained *UEFA B License Candidate *NSCA Strength and Conditioning Specialist Candidate *Interpretation and Quality Visitor Experience Certification *Working fluency in French *Canadian National Futsal Team player WORK HISTORY *Genesis Football Academy: April 2015 - Current *Director of Grassroots Football/ Coach *Implementation of LTPD principles into the development of Grassroots (U4-U12) summer, winter, afterschool, toddler soccer programs, curriculums, exercises, activities and games. *Create content for website and promotion information (flyers, banners, brochures) *Creatively work with the Owner, and Technical Director to design and implement technical soccer programs (U4-U16) for the short term and multi-seasonal programs.