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Innovative customer-oriented healthcare professional with background in managed, ambulatory, and long-term care. Strong background in quality assurance, claims analysis, and emergency room principles and practices. Exceptional customer service skills where inquiries and problems are resolved as they arise.
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Responsible for registration and admission of patients, insurance verification and verifying patient's insurance eligibility; as well as offering presumptive eligibility to patients who do not recieve medical insurance or medicaid.Responsabilites also extend to meet the legal, organizational and medical staff guidelines. Interpreted and communicated new or revised policies to staff and patients. Strategically planned methods to achieve operational goals and targets. Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Responsible for ensuring an efficient flow of the unload process. This included setting up receiving equipment on the conveyor and materials such as pallets, shrink and wrapping, unloading received merchandise, and preparing and distributing merchandise from receiving to the appropriate truck or cargo unit. Also responsible for providing excellent customer service by assisting customers in locating, selecting, demonstrating, and loading of merchandise in a friendly and professional manner.
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