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Professional Summary

Energetic and experienced nurse leader with 15 years of progressive experience in health-care. Strong clinical and management background in academic teaching hospitals, assisted living facilities and long term care facilities. Active team player who responds quickly to emergency situations while maintaining a calm and reassuring demeanor.

Education and Training
Master of Business Administration 2018 Dominician College New York, New York
Bachelor of Science: Nursing 2013 Goshen College Goshen, IN

Registered Nurse in the State of Indiana, Michigan,Texas, New York and New Jersey.

  • Basic Life Support (BLS) Certification 2001-2018
  • Pediatric Advanced Life Support (PALS) Certified 2001- 2018
  • CPR certified through American Heart Association 1
  • National Institute of Health Stroke Scale (NIH) Certified 2014-2018
  • Advance Cardiac Life Support (ACLS) Certified 2014-2018
Skill Highlights
  • Experienced in Long Term Care, Rehabilitation, Med-Surgical, Orthopedics/Neurology, Progressive Cardiac Care (PCU) /Telemetry, Intensive Critical Care (ICU) Units
  • Intra Aortic Balloon Pump (IABP)
  • ELNEC training (End-Of-Life-Care)
  • Ventilation/tracheotomy experienced
  •  Experienced manager
Relevant Professional Experience
Nurse Administrator 05/2016 to Current New York Presbyterian New York, New York
  • Responsible for clinical operations in a 196 bed teaching hospital.
  • Assist in hiring and overseeing nursing staff ( RN's) and ancillary staffing (patient care assistants, nursing aids) for the hospital. 
  • Communicate with an interdisciplinary team of providers to ensure the safety and health of all individuals served
  • Assess staffing needs according to workload and staff competency; Re- assigns and adjusts staffing based upon patient care needs.
  • Collaborate with different departments (pharmacy, radiology, lab, registration) to resolve issues and improve work flow processes throughout the department. Designed and implemented a communication strategy for reporting and escalating these issues.
  • Work with senior leadership to engage staff for magnet initiative.
  • Serve as a member of  Multidisciplinary System Ulcer Committee, and the night staff advisors committee 
Clinical Nurse Coordinator/ Assistant Nurse Manager 06/2015 to 05/2016 New York Presbyterian New York, NY
  • Responsible for managing and overseeing 8 clinical in-patient units; General Medicine, Emergency Department, L&D, Psychiatry, Geriatrics, Surgical, ICU and Step Down Units.
  • Coordinated and participated in the development of the performance evaluation program for functions within the unit; monitors and documents performance; provides on-going feedback regarding levels of performance; and formally evaluates employees in relation to performance.
  • Assisted in developing, recommending, and coordinating new procedures for assigned functions or units. Provides immediate support, and education on policy, procedures, equipment and supplies.
  • Participated on the Coding and Readiness committee.  Improved patient fatality by 3%.
Charge/Staff Nurse 07/2010 to 04/2015 St Joseph Regional Medical Center South Bend, IN
  • Delivered high-quality patient care in a 256 bed teaching hospital on Med-Surgical, Orthopedics / Neurology, Progressive Cardiac Care (PCU) /Telemetry, Intensive Critical Care (ICU) Units.
  • Assisted physicians to perform a broad scope of procedures and treatment utilizing various invasive equipment.
  • Obtain and interpret appropriate lab tests including observing and reading telemetry, obtaining electrocardiograms, reporting symptoms and changes in testing.
  • Responsible for patient assignments and unit operations
  • Serve as a member of Unit Council, Skin Care Council, and Sepsis Task force.
  • Developed sepsis protocol resulting in reduction on septic deaths by 5% within first 3 months.
Assistant Director of Nursing 02/2009 to 07/2010 Silverbrook Manor South Bend, IN
  • Overhauled an under performing 100-bed skilled nursing facility at risk of being shut down. Over saw 3 clinical supervisors and 32 nursing and CNA staff; managed a budget of $580,000.
  • Improved employee retention by instituting employee of the month and achievement awards. increased retention of staff from 15% to 33% in the course of a year.
  • Evaluated and reformulated job descriptions; hired 7 new employees to improve patient staff ratios.
  • Instituted biannual appraisal tool; performed quarterly coaching to monitor and measure professional development, and conducted annual assessments.
  • Developed a more concise inventory system that helped save $15,000 in one year.Responsible for hiring, in-servicing all nursing personnel, and implementing disciplinary actions as needed.
Charge Nurse 08/2004 to 01/2009 Regency Place South Bend, IN
  • Responsible for 20 residents in the Sub-Acute rehab unit of 150 bed long term care facility.
  • Responsible for total patient care including, dispensing of medications, taking vital signs, intravenous therapy, oxygen therapy, application of dressings, tracheotomy care, wound V.A.C therapy, insertions of catheters, nasopharyngeal and oral suctioning and peritoneal dialysis, peg tubes, TPN's.
  • Collaborated effectively with interdisciplinary team members of medical and healthcare professionals comprised of physicians, nurse managers, dietitian, social workers, case manager and physical therapist
Clinical Coordinator/Registered Nurse 04/2003 to 06/2005 Dungarvin Health Care Services South Bend, IN
  • Provided clinical oversight for 60 individuals with intellectual and developmental disabilities; Assured care plans were complete, accurate, and followed by 100 day/night staff members.
  • Responsible for scheduling and supervising medical appointments, client intake, and physician communications.Organized, updated and maintained patient charts.
  • Planned and implemented staff development plans and coordinated staff training activities; Conducted staff performance evaluations.Ensured compliance with federal, state and local regulations

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Professional Summary
Professionally trained, award- winning nurse  with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. High-performing health care professional with experience in hospital and medical office environments. Resourceful and versatile with vast experience working in a variety of challenging  global settings. 
  • Innovative leader
  • Successfully directs staff meetings
  • In-depth knowledge of health management 
  • Problem resolution capability
  • Organized calendar management
  • Policy and program development expertise
  • Qualified critical care nurse
  • Patient positioning competency
  • Strong clinical judgment
  • Acute care expertise
  • Palliative care awareness
  • Trained in pre- and post-surgical care
  • Seasoned in medical clinical procedures
Work History
Commander (CEO) 01/2016 to Current
  • Provide  creative leadership and guidance to 100 military and 350 civilian employees.
  • Execute an annual direct care budget of $44M and manage an annual purchased care budget of $32M.
  • Oversee an organization serving  41,000 beneficiaries in a three-state area. Providing medical/surgical care through a 9-bed ambulatory surgery unit, primary and specialty care clinics, and two prison infirmaries.
  • Maintain Joint Commission standards and accreditation.
  • Advise the Senior Mission and Garrison Commanders on building and maintaining medical readiness and resilience.
  • Conduct an effective Composite Risk Management Program.
  • Responsibly execute effective internal controls.
Deputy Commander for Nursing 2015 to 2016
86th Combat Support Hospital Fort Campbell, KY
  • Direct supervision of 13 assigned AN Officers and 250 Enlisted personnel in planning, organizing, and executing clinical practices and activities.
  • Responsible for manning, training and equipping the organization for sustained, worldwide Clinical Operations in an 284 bed deployable hospital.
  • Serve as the principle advisor to the Commander for nursing.
  • Support ancillary services and hospital operations.
  • Responsible for clinical competency, professional employee development, process improvements and readiness of hospital personnel.
  • Provides oversight for quality improvement, risk management, credentialing, privileging, and implementation of professional standards.
  • Promote effective verbal communication skills  and collaboration with all staff officers to ensure the delivery of comprehensive hospital operations are executed with the utmost work ethic. 
  • Serves as a liaison officer to MTFs and coordinates all PROFIS requirements and oversees the Medical Proficiency Training program.
  • Serves as Hospital Commander in his absence as required.
Rear Detachment Commander (Interim Chief Executive Officer) 2014 to 2015
Rear Detachment Commander
  • Interim CEO of Army Battalion of over 400 Soldiers that includes a Combat Support Hospital, Area Support Medical Company, Forward Surgical Team, and detachments of veterinary, combat stress control, preventive medicine, and Optometry.
  • Overseas an annual budget of over half million dollars and maintenance of 500 plus pieces of equipment.
  • Leading, training and equipping the organization for sustained, worldwide Clinical Operations in an 284 bed Army deployable hospital.
  • Serves as a liaison officer to MTFs and coordinates all PROFIS requirements; oversees the Medical Proficiency Training program.
Assistant Deputy Commander, Assistant Deputy Commander for Nursing 2013 to 2014
Blanchfield Army Community Hospital Fort Campbell, KY
  • Serving over 72,000 beneficiaries in a 54 bed Army Community Hospital.
  • Responsible for nursing operation and delivery of safe, quality patient care on 8 inpatient wards, 8 ambulatory and specialty clinics with over 300 professional and paraprofessional nursing staff members.
  • Establish and monitor manpower and budgetary requirements.
  • Develop and implement performance improvement and patient safety programs to ensure continuous compliance with Joint Commission and Army Medicine standards and policies.
  • Mentor and develop nursing and paraprofessional staff.
  • Facilitate the training and readiness of Army Medical personnel to include active and reserve components.
  • Enables systems and procedures to promote Patient Care Touch System.
  • Serve as acting Deputy CDR for Nursing (Chief Nursing Officer) in their absence.
Deputy Chief Nurse 2011 to 2013
US Army Reserve Officer Training Corp (ROTC) Cadet Command Fort Lewis, WA
  • Plan, coordinate, direct, and evaluate area nurse recruiting, marketing, and retention operations for over 150 nursing schools in 26 states and 2 US territories.
  • Principal staff officer and advisor to the Chief Nurse (Chief Nursing Officer) and three Brigade Commanders on the Reserve Officer Training Corp Nurse Program.
  • Provide subject matter knowledge to six Brigade Nurse Counselors and 121 Battalion Commanders and their recruitment operations officers.
  • Serves as Warrior Forge Chief Nurse, providing liaison services between principal medical effort provided by Madigan Army Medical Center and USA Cadet Command.
  • Coordinate, direct and supervise all cadet medical actions related to Warrior Forge.
  • Coordinate, plan and execute USA Cadet Commands Nurse Summer Training Program, implementing the placement of 250 nursing cadets in 17 military treatment facilities within the United States, Korea, and Germany.
Clinical Nurse, OICWard 57 Orthopedics/Physical Medicine and 01/2009 to 01/2011
  • Direct and provide guidance to a combined staff of 51 employees consisting of RNs, LPNs, CNAs and contract nursing personnel required to provide specialized nursing care on 24 bed poly-trauma Orthopedic unit.
  • Plan, direct and manages the delivery of quality nursing care, implementation of standards, and monitoring of health care practice.
  • Monitor and evaluate clinical competence, facilitates staff development, measures productivity and ensures compliance with local and national standards.
Section Supervisor, MedicalSurgical Specialty Nursing 01/2008 to 01/2009
  • Serve as the senior clinical nurse of a multi-service nursing section managing the Intensive Care Unit, Psychiatric Unit, Family Care Unit, Post Anesthesia Care Unit, Same Day Surgery Center and PreAdmissions Unit in direct support of eleven surgical specialties.
  • Assess plans, implements, and evaluates the nursing care of 66 licensed and 15 assistive nursing personnel.
  • Responsible for promoting the provision of cost effective, quality healthcare through effective and efficient operational clinical processes throughout the section.
Clinical Nursing Instructor 01/2004 to 01/2005
UNIVERSITY OF PITTSBURGH Pittsburgh, Pennsylvania
  • Provide  clinical supervision, direction and training for 3 nurses, 3 LPN's and 4 Combat Medics on clinical operations in a small surgical unit.
  • Prepare unit for deployment and deployed team in support of Operation Iraqi Freedom.
  • Served a Head Nurse, ICU 2 Baghdad Iraq, 28th Combat Support Hospital spearhead a program that provided theater wide adoption of the process for providing enroute rotary wing critical care.
  • Create a strong team work atmosphere with consistent and strategic skills that align with the vision of safe and responsible healthcare. 
Clinical Nursing Instructor 01/2004 to 01/2005
UNIVERSITY OF PITTSBURGH Pittsburgh, Pennsylvania
  • Provided supervision and instruction to 8 3rd year bachelor degree students in a clinical environment
  • Serve as skill lab instructor in schools' nursing skills lab for 1st and 2nd year nursing students.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Demonstrate ability to lead and motivate outstanding healthcare teams.
Clinical Nursing Instructor 01/2003 to 01/2004
  • Accountable for supervision and instruction to 8 second year associated degree students in a clinical environment.
  • Develop solutions to students needing added support in various areas of clinical education.
  • Foster a hands-on approach in the training design of programs for students to be challenged and have consistent development. 
Nurse Manager,Post Anesthesia Care Unit 01/2001 to 01/2003
  • Implement trainings  from conception, a Mock Code Training Team that has performed all hospital wide mock codes and provided over 100 staff members with continuing education credits for mock code training.
  • Saved $15,000 consolidating supplies into a central location after careful analysis and detailed planning.
  • Provide immediate postoperative nursing care for general, orthopedic, OB/GYN and other surgeries.
Clinical Staff Nurse 01/2001 to 2001
  • Maintain clinical readiness for wartime with extensive team exercises and continued training.
  • Demonstrate the ability to work in team as well as independently in a consistent fast-paced environment.  
Assistant Nurse Manager, Emergency Department 2000 to 2001
  • Guided staff, ensuring compliance with Army regulations, hospital and JCAHO standards.
Commander 01/1998 to 01/2000
  • Recognized as the first nurse to serve as Commander of Army's second largest company.
  • Collaborated with healthcare, administrative and support professionals to effectively and efficiently serve the clinical needs of 700 soldiers.
  • Developed and implemented myriad training programs for personnel.
  • Oversaw budgeting, personnel and all daily operations.
Assistant Nurse Manager 01/1997 to 01/1998
  • Identified lifethreatening conditions, then determined and implemented appropriate emergency measures.
  • Provided an advanced level of specialized nursing care to critically ill adult and pediatric medical and surgical patients.
Clinical Staff Nurse, Adult/ Pediatric Intensive Care Unit 01/1996 to 01/1997
  • Care for critically ill patients implementing the nursing process in accordance with professional standards.
  • Encourage and initiate patient/family teaching, promoting active involvement in the heath care process.
  • Assist in resolving and satisfying client requests and internal operational issues.
  • Confirm accurate completion of forms/reports for the admission, transfer and/or discharge of each patient.
Masters of Strategic Studies: 2015 US ARMY WAR COLLEGE - Carlisle, Pennsylvania
Masters of Science: Nursing 2005 UNIVERSITY OF PITTSBURGH - Pittsburgh, Pennsylvania
Bachelors, of Science in Nursing: Nursing 1994 DUQUESNE UNIVERSITY - Pittsburgh, Pennysylvania

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Professional Background

Registered nurse with more than sixteen years of experience seeking a clinic manager position where I can utilize my skills and knowledge in the outpatient setting.

Core Strengths
  • Strong clinical judgment
  • Organizational skills
  • Patient-focused care
  • Customer service

  • Communication skills
  • Team Leadership
  • Detail Oriented
  • Reliable
Professional Experience
10/2014 - Current
Presbyterian Hospital Albuquerque, NM Assistant Nurse Manager for Adult Inpatient Medicine Service
Direct supervisor for a team of triage and cross cover nurses who support the Hospitalists.
Recruited, interviewed, and hired new candidates.
Completed staff performance evaluations, goal setting, and corrective action plans.
Addressed patient and staff complaints related to the AIMS nurses and physicians.
Contributed to the oversight of unit operations including schedule and  budget.
Created an orientation manual and process for the department.
Designed a patient throughput improvement process.
Formed a strategic plan with the Bed Management Center to achieve optimal patient care and outcomes.
Created workflow process after the implementation of new electronic medical record.
Created order sets for nurse protocols.
Designed workflow and accountability process for physician admissions.
05/2012 - Current
Presbyterian Hospital Albuquerque, New Mexico Triage RN for Adult Inpatient Medicine Service

Gathered medical information from ER physicians and presented it to the Triage Physician for admission.

Managed the throughput of patients by assignment to rounding physicians.

Assessed patients in the ER and on the units, placed holding orders as warranted.

Took the lead for the scheduling of the Hospitalist Physician group, which includes 60+ FTE's.

Participated in the orientation of new staff: including both nurses and physicians.

06/2012 - 07/2013
Presbyterian Hospital Albuquerque, New Mexico Cardiac Critical Care Staff Nurse

Delivered care to critically ill patients including Cardiovascular Surgery, AMI, Sepsis, and Respiratory Failure.

Assisted physicians with bedside procedures including intubation, CVC placement, thoracentesis, tracheotomies, bronchoscopies, and DCCV.

Managed ventilators, IABP, and Arctic Sun (hypothermia protocol).

Interpreted telemetry, VBG's, and hemodynamics.

Removed chest tubes, sheaths, CVC, and Swan catheters.

Provided comfort to patients and families at end of life.

03/2005 - 06/2012
Presbyterian Hospital Albuquerque, New Mexico Charge Nurse Cardiac Progressive Care

Coordinated daily unit activity consistent with productivity, budget targets and staffing guidelines for 44 bed unit.

Participated in cardiovascular department process improvements and core measure initiatives including serving as CHF process owner.

Direct supervisor for 8-12 employees including performing annual evaluations.

Supervised all nursing personnel assigned to shift including documentation and implementation of corrective action process and mediated conflicts.

Took the lead for the schedule which included 60 FTE's and the management and approval of vacations.

Implemented Service Recovery to achieve Customer Satisfaction Scores.

Served on the Peer Interview Committee.

06/2002 - 06/2012
Presbyterian Hospital Albuquerque, New Mexico Staff Nurse Cardiac progressive Care

Provided acute and close monitoring of adults pre and postoperative from cardiothoracic surgeries, cardiac catheterization, EPS, PTVP, AICD, and cardioversion.

Performed telemetry interpretation, sheath removal, chest tube management, and ABG collection and interpretation.

Instructed patients and family members on disease processes and proper discharge care.

Preceptor and mentored graduate nurses and students.

01/2000 - 06/2002
John Sealy Hospital Galveston, Texas Staff Nurse

Provided direct patient care to 5-6 cardiac telemetry patients.

Education and Training
University of Texas Health Science Center at San Antonio San Antonio, Texas, USA Bachelor of Science in Nursing: Nursing
Certifications and Licenses

Basic Life Support (BLS)

Advanced Cardiac Life Support (ACLS)

PCCN (Progressive Care Certified Nurse)

CMC (Cardiac Medical Certification)

Registered Nurse - State of New Mexico


American Association of Critical Care Nurses (AACN) - member

American College of Cardiology (ACC)- member

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Professional Summary
Highly motivated and dedicated RN with quality nursing and leadership skills; Excels in both teamwork and individual projects; Professional and dependable; Adaptive and flexible
  • State of Florida RN License: RN Expiration Date: 04/30/2019
  • AHA BLS Provider Expiration Date: 08/31/2019
  • Certified Medical-Surgical RN Certification Expiration 09/12/2020
August 2015
Bachelor of Science: Nursing
University of North Florida - Jacksonville, FL

May 2013
Associate of Science: Nursing
Daytona State College - Daytona Beach, FL

December 2010
Certificate: Practical Nursing
First Coast Technical College - St. Augustine, FL
Work History
12/2017 to Current
Registered Nurse: Medical-Surgical/Telemetry Unit Putnam Community Medical Center Palatka, FL
  • Monitor, record, and communicate patient condition.
  • Carry out physician and nursing orders.
  • Implement and monitor patient care plans.
  • Serve as primary coordinator of all disciplines for well-coordinated patient care.
  • Assess and coordinate patient discharge needs with members of the healthcare team. 
Outpatient Oncology Nurse Baptist MD Anderson Cancer Center Jacksonville, FL
  • Prepare patient charts for physician review prior to appointment.
  • Perform patient assessment and intake for visits.
  • Triage patient symptoms via phone and in-person.
  • Obtain and document vital signs and allergies.
  • Assist provider with procedures as needed.
  • Educate patients regarding procedures, medications, and symptom management.
07/2015 to 08/2017
Assistant Nurse Manager St. Vincent's Medical Center Southside Jacksonville, FL
  • Provide direction and support to unit staff of 80.
  • Facilitate planning, implementation, development, and evaluation of nursing programs, initiatives, and objectives for two units.
  • Complete employee scheduling in six week increments.
  • Assist with development and implementation of policies and procedures.
  • Serve as a liaison between the manager, staff and other areas within the organization.
  • Identify and resolve issues affecting delivery of quality patient care services.
  • Investigate internal incident reports.
  • Investigate and resolve patient inquiries and complaints in a timely and empathetic manner.
01/2015 to 07/2015
Charge Nurse St Vincent's Medical Center Southside Jacksonville, FL
  • Assess daily patient care needs; develop and distribute patient care assignments, ensuring appropriate patient care is given.
  • Evaluate the effectiveness of patient care and identify any issues that affect desired patient outcomes.
  • Respond to complaints about patient care and manage through established chain of command.
  • Lead unit huddles.
  • Collaborate with care manager and facilitate interdisciplinary rounds daily.
  • Facilitate communication and coordination of patient care through all disciplines including medical staff, pharmacy, and rapid response.
08/2013 to 01/2015
Registered Nurse St Vincent's Medical Center Southside Jacksonville, FL
  • Monitor, record, and communicate patient condition. Carry out physician and nursing orders.
  • Implement and monitor patient care plans.
  • Serve as primary coordinator of all disciplines for well-coordinated patient care.
  • Assess and coordinate patient discharge needs with members of the healthcare team.

02/2012 to 08/2013
Licensed Practical Nurse/Registered Nurse The Terrace at Fleming Island Orange Park, FL
  • Provide skilled nursing care to short-term patients with acute and chronic conditions.
  • Administer PO, IM, and IV medications.
  • Perform complex wound care ranging from surgical wounds to pressure ulcers.
  • Supervise CNAs providing ADL care to patients.