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Professional Summary

Experienced Professionally trained Registered Nurse with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. For 13 years, I worked as a stroke nurse. I follow core measures and work with multiple disciplines to provide holistic care.

Affiliations

Active Committee Member : Patient safety committee, and Performance Improvement committee

Skills
  • Patient Care
  • Telemetry/ stroke patients
  • Neurology expert (NIH scale, dysphagia screening)
  • High level of autonomy
  • Patient evaluation/intervention
  • Diabetes education (teaching injections and blood sugar monitoring for discharge planning)
  • Foley catheter insertion/removal familiarity
  • Patient and family advocacy
  • CBI familiarity
  • Work with multidisciplinary staff on patient care
  • Professional bedside manner
  • Adept at prioritizing/managing patient care
  • Stroke certification renewed yearly
Work History
Current
Registered Nurse- staff nurse Aria Health- Torresdale Campus Philadelphia, PA
  • Confidently providing quality care of 5 or 6 patients on telemetry! stroke unit
  • Specific care of neurological and stroke patients
  • Facilitates/ coordinates patient care with entire healthcare team
  • Assessed need for,ordered, obtained and interpreted appropriate lab tests
  • Effective counseling in health maintenance and disease management
  • Managed care for post-operative patients through discharge
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans
  • Instructed patients and family members on proper discharge care
  • Closely monitored acute conditions
  • Participated in unit-based Quality Assurance Program
  • Developed and implemented nursing care plans
  • Followed infection control procedures
  • Assisted patients with daily functions
  • Monitored fluid intake and output levels
  • Administrator patients daily medications

11/2003 to 05/2004
Intern Aria Health- Torresdale Campus Philadelphia, PA



12/1994 to 04/2004
Certified Medical Assistant Vincent Sacco,DO

  • Performing venipuncture, vital signs, running ECGs, assisting doctor with patient procedures, performing ultra sound, and other therapeutic modalities on MVA patients
  • Also answering phones, calling patients with lab results, and calling patient prescriptions to pharmacies

Education
Bachelor of Science: Nursing Penn State University
No Degree: Nursing, RN Frankford School of Nursing
Associates Degree: Letters, Arts and Sciences Penn State University
Letters, Arts and Sciences
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Professional Summary
Medical Assistant with over 5 years experience in healthcare. Skilled in providing direct patient care and coordinating with providers and nurses to ensure the best patient outcomes. Including  experience in primary care doctors office. Maintained strong reputation for achieving high levels of patient satisfaction. 
Licenses
Medical Assistant Certificate of Completion 7/28/2006
Skill Highlights
  • Certified in Basic Life Support (BLS)
  • Broad medical terminology knowledge
  • Committed to compliance reporting
  • Diagnostic tools experience
  • BAC screen/drug screen collection ability
  • Culturally sensitive
  • Strong medical ethic
  • Computerized charting specialist
  • Familiarity with disease management programs
  • Wound cleaning/care expertise
  • Body mechanics knowledge
  • Medical clinical procedures comprehension
  • Talented in minor surgery assistance
  • Specimen collection/processing proficiency
  • Sterilization techniques mastery
Professional Experience
Certified Medical Assistant
February 2006 to October 2010
United Indian Health Services Arcata , Ca
Prepared patient rooms prior to their arrival.
Read and recorded temperature, pulse and respiration.
electronic medical records
vaccinations
answering multi-line phone system
assisted patients with paperwork
patients education
womens health inventory
assisting provider with paperwork and tasks
Observed and documented patient status and reported patient complaints to the providers
Collected urine and fecal samples.
Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Kept facility stocked with necessary supplies, equipment and instruments.
Performed routine tests such as urine dip stick, vision and hearing tests.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Tended to patients with chronic illnesses.
Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.
Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Provided patients and families with emotional support.
Comforted patients and provided them with reassurance and encouragement.
Respite worker
June 2005 to July 2009
Humboldt Childcare Council Eureka, Ca
Responsible for taking care of children with severe handicaps, including administering medications as well as assisting with activities of daily living.
Communicated with families and reported changes in condition as needed.
Organized activities that developed children's physical, emotional and social growth.
Redirected children to encourage safe, positive behaviors.
Monitored children's play activities to verify safety and wellness.
Taught children personal care behaviors, including toilet training and feeding.
Coordinated field trips to local parks, fire stations and zoos.
17 years special-needs childcare experience.
Conducted phone interviews with parents.
Used clear communication and professionalism to develop constructive relationships with families.
Supported children's emotional and social development with one-on-one attention.
Reported health concerns and posted health warnings in case of illness. 
Education and Training
High School Diploma : General Education, 2004 Fortuna Union High School Fortuna, Ca, 95540
Certificate of Completion : Medical Assisting, 2006 ProMedical Assistant Traingin Eureka, Ca, 95501
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Professional Summary
I am seeking a challenging position within Obstreics & Gynecology that will provide opportunities to continue to utilize the skills and knowledge gained while employed as a Certified Clinical Medical Assistant
Skills
Certifications
Certified Clinical Medical Assistant CPR Certified
Work History
Certified Medical Assistant, 03/2016 to Current
Orthopedic Specialists Indianapolis, IN

  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Changed sterile dressings.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Provided pre- and post-operative care.
  • Assisted with patient transfer and ambulation.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Assisted patients with ambulation and crutch walking.
  • Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
  • Monitored expiration of medical supplies and medications.


Certified Medical Assistant, 03/2015 to 03/2016
Pediatric Associates of Greenwood Greenwood, IN
  • Patient triage.
  • Administering of Immunizations/injections.
  • Assistant to Physicians in procedures.
  • Lab procedures.
  • Suture/Staple removal.
  • Teaching of home therapy treatments to Parent/Guardian.
  • Phone triage/scheduling.
  • Tested and recorded blood glucose levels.
  • Maintained accurate records of patient care, condition, progress and concerns.

Certified Medical Assistant, 09/2014 to 03/2015
Southside OB/GYN Indianapolis, IN
  • Patient triage/care.
  • Assistant to Physicians during procedures.
  • Administering of injections.
  • Non-Stress tests.
  • Prenatal counseling.
  • Suture/Staple removal.
  • Phone triage.
  • Lab procedures.
  • Preparation of surgical procedures.
  • Clinical messaging.
  • Sterilization of instruments.


Health Information Representative, 03/2014 to 09/2014
Indiana Heart Physicians Indianapolis, IN
  • Scanning of medical records into EMR system.
  • Phone reception.
  • Release of information.
  • Patient chart preparation for upcoming appointments.


Certified Medical Assistant, 07/2012 to 03/2014
IU Health Southern Indiana Physicians Women's Health Bloomington, IN
  • Administering of medications/immunizations.
  • Phone reception.
  • Clinical messaging.
  • Assistant to physicians.
  • Phone triage.
  • Non-Stress tests.
  • Scheduling.
  • Billing & Insurance.
  • Prior certification of medical procedures.
  • EKG's.
  • Patient Referral Appointments.
  • Medical Records Send Out.
  • Patient triage/care.


Medical Assistant, 01/2012 to 07/2012
Bloomington, IN
  • Patient triage/care.
  • Phone reception.
  • Scheduling.
  • Medication call in.
  • Assisting of procedures.
  • EKG's.
  • Prior Authorization of procedures.
Accounting Assistant, 01/2000 to 01/2012
Indiana University Varsity Club Bloomington, IN
  • Handle and process large amounts of cash and checks from donors.
  • Balance all incoming funds on a daily basis.
  • Banking.
  • Donor record updates/biographical changes.
  • Donor relations/ Customer relations.
  • Coordination of acknowledgments to donors.
  • Gift report preparation.
  • Administrative support for Assistant Director, Administration, Development staff.
  • Assisting at special fundraising events as needed.
Pharmacy Technician, 01/2008 to 01/2009
CVS Pharmacy Bloomington, IN
  • Pharmacy customer service.
  • Phone reception.
  • Prescription intake.
  • Prescription input into computer.
  • Prescription fill.
  • Assisting Pharmacist as needed.
Nursing Assistant, 01/1998 to 01/2000
Indiana University Health Center Bloomington, IN
  • Phone reception.
  • Patient care, including taking vitals and assisting physicians.
  • 12 Lead EKG's.
  • Sterilization of instruments.
  • Patient referrals to other physicians.
  • Copying of patient records for outside referral.
  • Scheduling of appointments.
Medical Assistant/ Childbirth Educator, 01/1987 to 01/1998
Aegis Women's Healthcare Bloomington, IN
  • Front desk reception.
  • Phone reception.
  • Patient scheduling.
  • Patient care, including vitals.
  • Assisting in minor surgical procedures as needed.
  • Sterile field set-up.
  • Lab procedures.
  • Administering on Non-Stress tests to expectant mothers.
  • Initial educational counselor to mothers on prenatal care and childbirth.
Education
diploma: 1980
Haworth High School - Kokomo, IN
1990
Indiana University - Bloomington, IN
Completed credits toward general studies degree
Interests
Administering/Reading of TB skin test
Additional Information
  • Administering/Reading of TB skin test
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Summary
Certified Medical Assistant with experience supporting 5 physicians in a busy medical office. Dedicated and skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.
 

Certifications
  • AAMA Certified Medical Assistant Exp: 03/31/2022
  • BCBS National Certification Exp: 10/31/2019
  • BLS for Healthcare Providers (CPR/AED) through the American Heart Association
  • Microsoft Office Suite
  • HIPPA/OSHA Policies
  • EMR
Skills
  • Understands mobility assistance needs
  • Charting expertise
  • Understands medical procedures
  • Bilingual in Spanish
  • Respiratory equipment training
  • Documentation procedures expert
  • Calm and level-headed under duress
  • Quick problem solver
  • Medical terminology knowledge
  • Staffing management ability
  • Proven patience and self-discipline
  • Conflict resolution
  • Patient-oriented
  • Personal and professional integrity
  • Relationship and team building
  • Critical thinking proficiency
  • Detail oriented
  • Organizational planning
Experience
06/2017 - Current
Advanced Hearing Healthcare Windsor, CT Office Manager
  • Obtained information by contacting appropriate personnel or patients.
  • Pulled patient charts for upcoming appointments.
  • Wrote reports, emails, memoranda, letters and releases.
  • Kept department clean, organized and professional.
  • Conceptualized and implemented new and more efficient filing system.
07/2016 - 06/2017
Kathy's Urgent Care Wethersfield, CT Certified Medical Assistant
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Read and recorded temperature, pulse and respiration.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Prepared patient rooms prior to their arrival.
  • Collected urine and fecal samples.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Administered simple range of motion exercises.
  • Promoted personal and co-worker safety.
  • Maintained a clean, orderly and well-stocked environment.
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01/2015 - 03/2016
Eurest Dining East Hartford, CT Cook
  • Implemented and supported company initiatives and programs.
  • Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.
  • Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Established and maintained open, collaborative relationships with the kitchen team.
  • Consistently produced exceptional menu items that regularly garnered diners' praise.
  • Prepared for each shift by placing a clean cutting board and utensil bath at workstation.
02/2013 - 03/2015
Mcdonals inc Plainville, CT Shift Manager
  • Managed team of 25 of professionals.
  • Served as mentor to junior team members.
  • Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.
Education and Training
2011
Manchester High School Manchester , CT, USA High School Diploma: General
2016
Porter and Chester Institute Rocky HIll, CT, USA Certificate: Medical Assistant
  • Student Ambassador Academic Achievement Award
  • 3.8 GPA
  • Coursework in Phlebotomy, Vital Signs, Urinalysis, Throat Cultures, Suture/Staple removal, Wound dressing, Specimen collection, Aseptic Technique, EKG, Pharmacology.
2018
Kaplan University Medical Billing and Coding
  • Outpatient records coding specialist with ICD-10 and CPT-4 coding expertise. Familiar with commercial and private insurance carriers.
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Professional Summary
Professionally trained Licensed Practical Nursewith experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Responsiblewith excellent communication skills demonstrated by over 20years of experience in healthcare. Enthusiastic LPN with excellent people skills and dedicated work ethic. Demonstrated medical procedure competency.
Skills
  • Medication Administration
  • Medical clinical procedures comprehension
  • understands medical procedures
  • trained in catheter change and preparation
  • medical terminology knowledge
  • Infection Control
  • Multiple Chronic Diagnoses
  • Wound Cleaning
  • Calm and level-headed under duress
  • I.V. Certified
Work History
Certified Medical Assistant, 05/2008 to 09/2014
Orcas Island Family Medicine Eastsound, Washington, United States
Observed and documented patient status and reported patient complaints to the Doctor. Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Performed routine tests such as urine dip stick, vision and hearing tests.Sensitive to the needs of geriatric patients. Administered simple range of motion exercises.Recorded patients\' medical history, vital statistics and test results in medical records. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Evaluated patient care needs, prioritized treatment and maintained patient flow.Accurately documented all elements of assessment, treatments, medications, and follow-up care. Took and recorded patients\' temperature, pulse and blood pressure. Coordinated with doctor to develop care plans for patients. Cleaned and sterilized instruments and disposed of contaminated supplies.Interviewed patients to obtain medical information and measure their vital signs, weight and height. Tested glucose and administered injections. Maintained patient charts and confidential files.
Licensed Practical Nurse, 08/2015 to Current
Island Hospital Anacortes, Washington, United States

  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Chronic patient care, adeptly handling all aspects of treatment from medication to wound care to monitoring for patients.
  • Primary care, assessment and evaluation of patients.
  • Educated patients about reproductive health issues and wellness. Expertise in STDs, HIV.
  • Examined patients and dispensed contraceptives and other medications as needed.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Performed lab tests and communicated results.
  • Ensured HIPAA compliance.
  • Treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia under delegation.
  • Phone Triage
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Education
High School Diploma: 1990
Mater Dei High School - Santa Ana, California
Certificate: Medical Assistant Certified, 1995
United Education Institute - Santa Ana, California
Certificate in Practical Nursing: Practical Nurse, 2015
Skagit Valley College - Oak Harbor, Washington
Certifications
I.V. certified in the state of Washington
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Professional Summary
To be part of a family of medicine that allows me to learn, grow and contribute to every paient's overall experience and well-being.
Skills
  • Problem solving and decision making
  • Delegating
  • Communicating
  • Organization
  • Excellent planner and coordinator
  • Accurate and detailed
    • Team player
    • Patient preparation
    • Professional phone etiquette
    • Pleasant demeanor
    • Team building
    • Critical thinker
Work History
Office Manager 11/2014 to Current
Questcare Medical Clinic/Emcare Mansfield, Texas
  • Make strategic decisions regarding future targets
  • Maintain compliance with company requirements
  • Monitor budget and billing payments
  • Order medical and office suppiles
  • Develop and implement office policies and procedures
  • Maintain patient and staff records
  • Liaise with doctors and office staff to identify potential office dysfunctions
  • Arrange emegerent and non emergent office maintenenace needs
  • Submit payroll in a timely manner
  • Provide an open door policy for providers and staff
  • Generate inventory records


Nationally Registered Certified Medical Assistant 10/2009 to 11/2014
Family Health Center of Mansfield Mansfield, Texas
  • Assisted with daily procedures such as recording vitals, wound care, injections and blood draws
  • Conducted in-house lab testing including urine analysis, HCG, occult stool testing, streptococcus and influenza testing
  • Perfomed noninvasive testing such as Electrocardigrams, spirometries, vascular and neurpathy testing
  • Assisted with biopsies, incisions and drainage
  • Administered injections and immunizations
  • Performed Ear Irrigations
  • Assisted in Post-op and Pre-op procedures
  • Processed Specialist referrals
  • Managed clerical tasks such as scheduling appointments and updating sensitve, patient information
  • Processed electronic and verbal prescriptions
  • Experience with E-Clinical Work (ECW) system
  • Practiced guidelines for HIPAA and OSHA
  • Maintained inventory of clinical and office supplies
  • Ensured infection control with proper cleaning and preparatory procedures
  • Provided holistic, outstanding patient care with direction from Physicians and Nurse Practitioners
Education
Medical Assistant Program: July 2008- March 2009 Anthem College - Irving, Texas
Certifications
  • Nationally Registered Certified Medical Assistant  Valid Until: November 2017
  • Full CPR Certification                                              Valid Until: June 2017


Additional Information