Certified Nursing Assistant resume examples

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Skillful Certified Nursing Assistant resume

Sarah Davis
Summary

A hardworking, reliable, and detail oriented person that understands the importance of excellent customer service. It is my goal to perform my job well, and to keep customers/clients feeling as comfortable and satisfied as possible in whatever environment necessary. I am highly adaptable to addressing diverse customer needs with a proven history of building trust, promoting customer and employee satisfaction, and resolving concerns.

Skills
  • Competent with Microsoft Office Applications
  • Competent with E-Oscar (Credit Bureau Reporting Platform)
  • Competent with Encompass (Mortgage servicing and origination platform)
  • Competent with Mortgage Builder (Mortgage Servicing platform.)
  • Assisting with internal Audits
  • Assisting with monthly and quarterly reporting
  • Strong Phone Presence
  • Credit card payment processing
  • Inventory control
  • Housekeeping
  • Experienced in building rapport and trust with a diverse population
  • Active listening skills
  • Excellent communication skills
  • Conflict management
  • Fast Learner
  • Calm and level-headed under stress
  • Quick problem solver
  • Works well with others
  • Proven patience and self-discipline
  • Adept time management skills
  • Skilled multitask-er
  • Focused and detail-oriented
  • Courteous demeanor
  • Assisting with ADL's
  • Body mechanics knowledge
  • Following care plans
  • Charting patient services and activities
  • Following HIPPA and maintaining the highest level of discretion
Experience
Operations Maintenance/Reporting Coordinator 07/2019 to 03/2020 Primary Residential Mortgage Colorado City, AZ
  • Processed ACDVs and AUDs via credit reporting platform E-Oscar.
  • Performed maintenance (posting loan modifications, updating personal information, updating accounts to reflect loan documentation, correcting errors, etc.) on borrower accounts via Mortgage Builder.
  • Assisted with internal audits.
  • Assisted with monthly and quarterly reporting.
  • Created and maintained spreadsheets and updated logistical reports in Excel.
  • Attended department meetings.
  • Worked closely with team members to understand project requirements, develop solutions and meet deadlines.
  • Handled all misc. delegated tasks.
Guest Services 06/2018 to 01/2019 Zion Red Rock Springdale, UT
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions
  • Worked as a team with management and other coworkers to find creative solutions to problems in the workplace
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues
  • Organized supplies for efficient use based on expected customer needs
  • Cleaned and returned vacant rooms to occupant-ready status
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
  • Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism
  • Handled payment processing duties and provided customers with receipts and proper bills and change
Housekeeping/Guest Services 01/2018 to 06/2018 Coral Pink Ranch Cane Beds , AZ
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Maintained exceptional guest satisfaction by working closely with general manager and reporting feedback from customers
  • Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
Certified Nursing Assistant 07/2017 to 12/2017 Hurricane Health and Rehab Hurricane, UT
  • Assisted resident's with ADLs including but not limited to: transferring, providing catheter care, administering heat and ice packs, bathing/showering, dressing, and assisting with elimination
  • Regularly advocated for patient needs
  • Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided
  • Provided residents and families with emotional support
  • Recognized and reported abnormalities and/or changes in patients' health status to nursing staff
  • Measured and documented all facility residents' vital signs weekly
  • Assisted nurses with skin checks/care
  • Transported and served meals and snacks according to prescribed diets
  • Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs
  • Maintained a clean, orderly and well-stocked environment.
  • Preformed post mortem care
  • Prepared patient rooms prior to their arrival
Online Customer Service Representative 06/2016 to 04/2017 Seat Cover Connection Canebeds, AZ
  • Accurately documented information and sent it to supervisors
  • Recommended and helped customers select merchandise based on their needs
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Completed purchases with credit and debit payment methods.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Accurately recorded and ordered large quantities of merchandise
Education and Training
2017 RidgeView CNA Program St. George, UT
CPR (AED) Certification Course 2017 St George, UT
High School Diploma 2015 Southwest High School St George, UT
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Job-winning Certified Nursing Assistant resume

Deliah Althouse
Professional Summary
Caring professional with proven experience in customer service and hospitality looking to transfer related skills into a Certified Nursing Assistant position. Knowledge of human development theory gained through classroom coursework, combined with hands-on people skills. Aptitude for conversation and making others feel at ease.
Skills
  • Ability to work under pressure
  • Time management
  • Self-motivation
  • Excellent written and verbal communication skills
  • Efficient 
  • Multi-tasking
Work History
Certified Nursing Assistant, 11/2017 to Current
 Henry Ford Allegiance Health – Jackson, MI
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Provided a comforting and soothing environment.
  • Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
  • Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
Certified Nurse Assistant, 01/2017 to 01/2017
 Beo Personal Care – Colorado Springs, CO
  • Maintained a clean, healthy and safe environment.
  • Assisted with patient transfer and ambulation.
  • Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
Certified Nursing Assistant, 01/2017 to 01/2017
 Arbor Manor Rehabilitation and Nursing Center – 151 2nd St, Spring Arbor, MI 49283
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted with patient transfer and ambulation.
  • Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination.
Shift Leader/Barista , 01/2016 to 01/2017
 Biggby Coffee – 2003 Horton Rd, Jackson, MI 49203
  • Oversaw employees as shift leader 
  • Responsible for opening/closing shop
  • Maintained organization during rushes
  • Detail orientated when making hundreds of beverages daily
Education
Associate of Arts: 2017
 Jackson College - Jackson
  • Maintained above a 3.5-grade point average in classes 
  • Structured time management with being full-time student and working two jobs
  • Nominated to be a part of Jackson College Writing Fellows
  • Received award for  Cultural Appreciation 
  • Graduated with Associates of Arts with honor recognition 
High School Diploma: 2017
 Da Vinci High School - Jackson
  • Exceeded in dual-enrollment with successfully graduating with both a High school diploma as well as a degree in Associates in Arts 
  • Maintained above 3.5-grade point average
  • Obtained awards for academic achievements such as Chemistry and Creative writing
Certified Nurse Aide: 2017
 Jackson Career Center
  • Provided excellent verbal and written communication
  • Astute observation skills
  • Empathy and compassion
Certifications
Certified Evaluated Nursing Assistant in Michigan, 2017
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Top Certified Nursing Assistant skills

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Experienced Certified Nursing Assistant resume

Taylor Golden
Objective

Ambitious new graduate equipped with strong interpersonal skills as well as a passionate desire for a career in social work. Aiming to set others at ease and structure treatment plans around each clients strengths and promise to provide the highest level of care possible.

Skills
  • Detail-oriented
  • Excellent interpersonal skills
  • Natural leader
  • Highly organized 
  • Empathetic  
  • Energetic
  • Calm and level-headed under duress 
  • Electronic Learning Systems (D2L, Blackboard)
  • Excellent multi-tasker
  • Strong communication skills
  • Proficient in MS Office
  • Medical terminology knowledge 
  • Valid VA driver's license 
Experience
06/2019 - Current Home Caregiver Thompson Family | Fort Mitchell, VA
  • Developed strong and trusting rapport with patient to facilitate best possible care and assistance
  • Worked to improve patient outlook and daily living through compassionate care
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
  • Supervise frequent activities such as medication and personal hygiene to ensure safety
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming
06/2018 - 05/2019 Retail Sales Associate Plato's Closet | Christiansburg, VA
  • Helped customers by answering questions and locating merchandise
  • Greeted each customer and offered to assist them to provide excellent customer service
  • Assisted in ringing up sales at registers and bagging merchandise
  • Performed floor moves, merchandising, display maintenance and housekeeping
  • Maintained friendly and professional customer interactions
  • Maintained visually appealing and effective displays for the entire store
  • Educated customers on product and service offerings
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
  • Delivered top quality customer service in a professional manner while managing multiple tasks
08/2017 - 01/2018 Children's Counseling Intern Women's Resource Center of the New River Valley | Radford , VA
  • Assess the needs of each child and provide therapeutic, educational, and recreational services during their stay. 
  • Work with residents to identify barriers, set goals and take steps to achieve their aspirations. 
  • Quickly responded to crisis situations when mental health and behavioral issues arose.
  • Assisted patients with dealing with domestic violence realities and developing coping skills.
  • Communicated with challenged and troubled children in an effort to exact a positive impact and influence.
  • Monitored behavior in individual and group sessions and intervened when necessary.
  • Mentored children and offered empowering leadership during recreational and academic activities.
05/2016 - 12/2018 Work Study Office Assistant Radford University Department of Accounting, Finance, and Business Law | Radford, VA
  • Manage the receptionist area
  • Greet office visitors, respond to telephone and in-person requests
  • Maintain and organize electronic and paper files
  • Disperse incoming mail to recipients throughout the office
  • Fax and scan documents
01/2014 - 02/2018 Certified Nursing Assistant Sentara Meadowview Terrace | Clarksville, VA
  • Preform nursing care including bathing, grooming, dressing, feeding, vital monitoring and transporting for 15 patients per shift
  • Executing emergency life-saving procedures if needed
  • Utilize strong assessment skills to determine necessary patient care
  • Work as part of team to ensure proper care of body mechanics and safety of patient
  • Clean and organize patients' living quarters
  • Exhibited compassionate care and communication with regard to issues of death and dying
  • Chart mood changes, mobility activity, eating percentages, and daily inputs and outputs on residents
  • Comfort patients and provide them with reassurance and encouragement
09/2013 - 05/2014 Tutor Lil' Creations Daycare | Clarksville, VA
  •  Tutored children individually and in small groups to help them with difficult subjects.
  • Worked with school age kids from Kindergarten-6th grade 
  • Enforced disciplinary limits to create a structured environment for learning
  • Supplied one-on-one attention to each student, while maintaining overall focus on the entire group (normally 10-20 students) 
  • Supported students in developing strategies for individual needs 
  • Applied the positive reinforcement method to redirect negative behaviors.
05/2013 - 02/2014 Food Service Assistant Sentara Meadowview Terrace | Clarksville, VA
  • Served meals and snacks according to prescribed diets
  • Operated large-volume cooking equipment
  • Carefully maintained sanitation, health and safety standards in all work areas
  • Performed general maintenance duties, including mopping floors, washing dishes, cleaning counter tops and emptying grease traps
  • Quickly unloaded product shipments and stocked freezers
  • Sensitive to the needs of geriatric patients
05/2011 - 05/2013 Caterer Cooper's Landing Inn and Traveler's Tavern | Clarksville, VA
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner
  • Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators
  • Cleaned and prepared various foods for cooking or serving
  • Managed preparation and presentation of the desserts for all catered events
  • Dishwasher duties
Education
2018 Bachelor of Science: Interdisciplinary Studies - Psychology and Social Work Radford University | | Radford, VA, USA
  • Focused on Social Work and Psychology
  • Plan to continue education to MSW
  • Major in Social Work and Psychology
  • 3.15 GPA
Associate of Science: Pre-Nursing South Side Virginia Community College | | Keysville, VA, USA
  • Coursework in pre-nursing
  • Cumulative GPA: 3.6
  • Member of Phi Theta Kappa National Honor Society
  • President's List Fall 2015
  • Awarded Tobacco Region Scholarship
High School Diploma Bluestone High School | | Skipwith, VA, USA
  • Nursing Assistant Certification (College credit class)
  • CPR/First Aid Certification
  • Honor Roll Fall and Spring 2014
Accomplishments

Awarded the Clarksville Ruritan Scholarship two years in a row, Dr. Jesse J. Bates Scholarship, and the Tobacco Region Scholarship.

Member of Women with a Heart for Missions Committee, Radford Crafty Club and Radford Social Work Club

Earned Dean's List at Radford University Spring 2017

References

References available upon request

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