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Professional Summary

High-performing Manager in homecare/private duty and nursing agency with over 25 years of healthcare experience in hospital, outpatient and medical office environments.  Professionally trained LPN with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. 5 years in palliative/hospice care as staff LPN in home care and inpatient settings.  Along with over 10 years experience in pediatrics with trach, ventilator and g tube care. Excel at deadlines, quality improvement and budget control.

Skills
  • Strong clinical judgment
  • Hospice and palliative care experience and hospice philosophy understanding
  • Patient/family focused and advocate
  • Professional bedside manner
  • Strong educator on disease management and progression
  • Adept at prioritizing/managing deadlines
  • Budgeting proficiency
  • Planning and development
  • Quality improvement competency
  • Problem resolution capacity
  • Pediatric private duty
Work History
Memory Care Director, 05/2019 to Current
 American House Bonita Springs – Bonita Springs, Florida
  • Conducted tours of facility to prospective residents and families
  • Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements
  • Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones
  • Recruited and hired highly talented individuals bringing great skills and passion to work
  • Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents
  • Ordered all pharmacy supplies and kept check on inventory levels
  • Communicated with patients, ensuring that medical information was kept private
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate
Owner/President, 01/2013 to Current
 Shaba Styles – Memphis, TN
  • Analyzed industry trends in women's boutique clothing and accessories then compiled market research data to promote sales.
  • Managed business finances, including paying vendors and suppliers for products services rendered.
  • Managed selling of goods online via third-party sales venues such as eBay, Facebook online sales.  Established and maintained company website.
  • Prepared income statements and balance sheets and projected cash flow.  Monitored income expense sheets to track and adjust expenses.
  • Set up new vendor and merchant credit accounts via online wholesale information or through buyers conferences throughout the midsouth area
  • Currently handling personal shopping for women in the midsouth region.
LPN, 05/2018 to 12/2018
 Home Healthcare Of West TN – Memphis, TN
  • Private duty pediatric LPN for home care on patients with trach, ventilator and gtube.
  • Competent changing trachs and ventilator circuit tubing as required every 2 weeks, also changing Mickey buttons every 3 months and managing trach care.
  • Managing medication review monthly, receiving orders from providers as needed.
  • Worked with LTV1100, 1150, 900, 950, 1000 and Trilogy ventilators.
LPN, 07/2015 to 08/2017
 Methodist Alliance Health Services – Memphis, Tennessee, United States
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests. Chronic patient care in hospice 30 bed unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for 4-6 patients per shift. Also worked in the homecare hospice side with an average of 10 pts a day in a 12hr shift.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Effective counseling and education with families and patients in progression of disease and hospice philosophy.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Closely monitored acute conditions and pain management.
LPN Charge Nurse, 08/2014 to 04/2015
 Youth Villages Dogwood Campus – Arlington, Tennessee, United States
  • Scheduled patient admissions and discharges.  Instructed patients and family on proper discharge care including follow up with PCP and Psychiatrist including medication instructions.
  • Experience working in a controlled environment with 60-70 children and adolescence with behavioral problems and chemical dependency
  • Documented patient information obtained from interviews medications, vital signs in computerized charting system. Weekly reports to psychiatrist on patient status and concerns.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans, ensuring efficiency of treatments through monitoring of treatment regimens.
Branch Manager, 04/2015 to 07/2015
 HomeChoice Private Duty – Memphis, TN
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures which adhered to Company Policies and Medicare/Medicaid standards
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
  • Developed and achieved financial and growth goals.
  • Continually maintained and improved the company's reputation and positive image in the markets served.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Reviewed customer survey information to prioritize areas of improvement. Routinely collaborating with Administrator and staff to improve performance.
Clinic LPN, 06/2012 to 05/2013
 Gastrointestinal Specialists – Memphis, Tennessee, United States
  • Assessed need for, ordered,obtained and interpreted appropriate lab tests.Referred patient asordered for outpatient testing and communicated results to physician and patients.
  • Coordinated QualityImprovement Activities (QIA's) to identify performance areas for improvement.
  • Self-taught super userfor Intergy/Vitera EMR/EHR systemeducated nursingstaff and physician's with proper chartingQI on patients charts.Implemented chartingprocedures along with Medicare compliance in EMR.
  • Extensive experiencein educating Crohn's, Hepatitis C and other GI disease topatients with diagnosis, treatment planincluding diet plans, medications and counseling.
  • Implemented patienteducation packets for patients onvarious diagnoses and diseases thenprovided education to other staff nurseson all information.
  • Initiated hospitalcredentialing process and maintain securedeach nursesfile. Part of the interviewing and precepting team.
Account Executive, 04/2000 to 05/2012
 OR Nurses Nationwide – Germantown, Tennessee, United States
  • Managed weekly staffing of 150 RN's, LPN's and CNA'sto ensure all staff was kept working and all contracted facilities were staffed appropriately.
  • On call 24/7 managing an on-call team in 4 different states. Handling any problems which arose with hospitals, nurses and doctors.
  • Managed the supportteam for the staffing department. Handled disciplinary actions as needed for all nursing staff and on-call team along side the lead clinical liaison.
  • Developed teaching and training of EMR systems used in all hospitals throughout the Mid-Southwhich were Cerner, HMS, Meditech and Mekesson programs.
  • On hospital board which communicated and worked closely to help streamline EMR system. Worked closely with hospital's IT team to ensure VPN set up and upgrades as needed.
  • Staffed as a nurse at various hospitals throughout the Mid-South region so I could stay updated with the hospitals procedures and charting requirements. This ensured that our nursing team would know all requirements from parking, clocking in, layout of hospital, to charting and patient hand off.
  • Management meeting to discuss financials and goals of company, On-site visits/meetings to all hospitals/clients in order to maintain good communications and address any concerns or changes in person with CEO;s,DON's and Nursing Managers/supervisors
LPN Manager, 03/1994 to 04/2000
 Future Care Inc. – Bartlett, TN
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Delegated tasks and provided leadership for 75 nurses and support personnel.
  • Collaborated across disciplines to give every patient optimal care and support.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Identified and assisted with opportunities for performance improvement activities on the unit and with other service areas.
  • Analyzed and observed patients to discover and interpret vitals and telemetry equipment results.
  • Contributed to committees in an effort to promote standardize practices and procedures across hospital-wide nursing stations.
  • Partnered with healthcare teams to address care plan management, including development and implementation.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns.
  • Worked in various areas including CCU, ICU, Telemetry, St. Jude, Onocology, ER, NICU and well baby nursery
LPN, 10/1993 to 03/1994
 Baptist Memorial Health Care Corporation – Memphis, TN
  • Provided patient status updates to nurses to ensure that every patients' needs were met.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Demonstrated the ability to advocate for and strive to protect the health, safety, and rights of the patient.
  • Worked on the Heart/Lung transplant Unit
  • Obtained CCU and IV Certification
Education
Nursing: LPN Northwest Community College - Southaven, MS
Business: Accounting Arkansas State University - Jonesboro, Ar
Certifications
  • BLS expires 7/2019
  • CCU certified - received from Baptist Hospital internal program in 1/1994
  • IV Certified - received in 1994.
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Skill Highlights

3 years supervision and management experience in acute hospital setting.

3 years as charge nurse in ICU or Emergency room setting.

Oversaw the management of 2 dialysis clinics in separate locations, simultaneously and effectively.

Led the planning, organizing and chairing of multidisciplinary meetings.

Provide leadership to work and make decisions under pressure especially in critical care situations.

Computer literate with; Microsoft Excel, Word, Power Point and Publisher

Providing education and preceptorship training to new and existing staff
Professional Experience
Emergency Room Nurse 04/2020 － Current Fort St John Hospital, Northern Health Authority Fort St John, BC
Emergency Room Nurse 08/2019 － 03/2020 Valley Hospital Medical Center Las Vegas, NV
Transfer Center Coordinator 06/2018 － 08/2019 HCA Far West Division Las Vegas, Nevada
Trauma Surgical ICU, Emergency Room Nurse 06/2017 － 06/2018 Sunrise Hospital Las Vegas, Nevada
ER/ICU/CDU/Birthing Center/Prenatal Clinic Manager 05/2014 － 06/2017 Fort St John Hospital, Northern Health Authority Fort St John, BC
Acute hemodialysis/peritoneal dialysis nurse 07/2013 － 05/2014 Davita Las Vegas, Nevada
Trauma ICU/ER, Relief Charge In TSICU 05/2008 － 07/2013 Sunrise Hospital Las Vegas, NV
Charge Nurse 11/2009 － 11/2011 Desert Springs Hospital Las Vegas, NV
Per Diem Nurse 07/2007 － 06/2008 St Rose Hospital ER Henderson, NV
Education

Aspen University-current enrolled in Bachelor of Science in Nursing

Aspen, Colorado USA

B.C.I.T.-General Associate Nursing Diploma

Burnaby, B.C

Malaspina College-Licensed Practical Nurse

Nanaimo, B.C

Certifications

NIH Stroke Scale certification 2019

Pediatric Life Support (PALS) Certification 2019

Basic Life Support (BLS) Certification 2019

Case Management Basics 2019

Beyond the Basics in Case Management 2019

Utilization Review-Introduction to MCG 2019

Cardiac Invasive Procedures:Pre/Post care 2019

Perianesthesia Nursing 2018

Advanced Life Support (ACLS) certification 2018
TNCC-Trauma Nurse Core Course 2017

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Professional Summary

Dedicated pediatric nurse adeptly prioritizes tasks in fast paced setting. Tactfully deals with challenging patient/family situations; achieves positive outcomes where others have not. Superior customer service and communication with patients, families, visitors and staff. Looking forward to the opportunity to care for patients across all age continuums.

Work History
Clinial Nurse II Jan 2019 - Current
Miller Children's And Women's Hospital Long Beach, California
  • Provides exceptional care to high-acute patients: ventilator management, chronic complex illnesses, fluid and electrolyte imbalances and diabetic ketoacidosis
  • Manages sedation drips for intubated patients
  • Works closely with respiratory therapists to monitor oxygen requirements and titrate oxygen through various delivery modes
  • Closely monitors and recognizes clinical changes in patient status and alerts physician for swift interventions
  • Maintains professional and respectful rapport with other healthcare team members to ensure positive patient outcomes
  • Communicates compassionately with patients and families to build trust during high stress situations
Clinical Nurse II/Core Charge Nurse Feb 2008 - Dec 2018
Children's Hospital Colorado Aurora, CO
  • Competently cared for patients after multitude of surgeries: orthopedic, urology, neurosurgery, general surgery, ENT, plastic surgery, transplants and burns
  • Managed complex patient assignments with ease while remaining calm under pressure
  • Projected self confidence, enthusiasm and authority with strong ability to lead in various roles
  • As charge nurse evaluated staffing requirements, created safe RN assignments, managed flow of patients from PACU, ED and PICU
  • Sincere, trusted preceptor and excellent mentor to new RN's and Capstone nursing students
  • Unit skills validator for annual competencies
Skills
  • Pain management: oral and IV medications, epidurals, PCA's, wound soakers, nerve blocks and ketamine and fentanyl drips
  • Airway management: supplemental oxygen, suctioning, tracheostomy care
  • Complex wound management and dressing changes, including burns and pressure ulcers
  • GI/GU: foley catheter, ostomy, Mitrofanoff, ACE, Salem sump
  • Drains: Jackson-Pratt, pig tail, Quinn tube, wound vac, EVD, chest tube
  • Epilepsy monitoring and administration of seizure rescue medications
  • Electronic charting via EPIC
  • Zoll defibrillators
Education
Bachelor of Science : Nursing California State University, Long Beach Long Beach, California
Associate of Science : Nursing Long Beach City College Long Beach, California
Certifications

Pediatric Advanced Life Support

Advanced Cardiac Life Support

Advanced Burn Life Support

Certified Pediatric Nurse

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Professional Summary

Registered Nurse with 17+ years experience in clinical settings providing nursing care to diverse populations. Specialized in medical surgical/cardiac care for ten years. The additional five years worked in nursing homes, group homes and in-home care. Provided critical evaluation of patients illness and conditions managed complex medication/treatment regimens. Desire to utilize medical expertise as anexpert reviewer/witness. Responsible registered nurse with excellent communication skills demonstrated by 17 years ofexperience in healthcare.

Work History
Registered Nurse, Apr 2014 to Current
 Reliable Staffing – Richmond , VA
  • Float to different units such as ICU, telemetry, PCU, med-surgical, Ortho, oncology, and stepdown at all HCA hospitals when there is nursing shortage.
  • Nurse/patient ratio 1:5.
  • Evaluation, treatment and documentation for each and every patient.
  • Daily communication with doctor to assist with care plans.
  • Case management providing in home assistance to patients once they have been discharge home.
  • Assist patient with filling prescriptions and educating them on medications.
  • Assist patients with additional questions or problems that they may be having.
  • Communicating with the doctors with concerns and follow-up appointments.
  • Discussing plan of care to keep patient from returning back to the hospital.
Registered Nurse, 02/2015 to Current
 Ithiel Group Home
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Developed and deepened partnerships with related organizations to enhance success by eliminating duplication.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Worked with governing board to turn mandates into real-world policies and advance program objectives.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Conferred with representatives of local governments to assess and meet community needs.
  • Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Nursing Supervisor, 03/2014 to 12/2017
 Bonview Rehabilitation and Healthcare – Richmond, VA
  • Developed and implemented new nursing protocols designed to improve patient outcomes while minimizing medical errors.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Supervised a staff of 2 registered nurses, 6 licensed practical nurses and 10 certified nursing assistants.
  • Instructed and mentored employees and promoted a high level of care quality to patients.
  • Maintained the proper number of staffers within budget parameters to ensure that patients received high levels of care.
  • Authorized drug refills and provided detailed prescription information to pharmacies.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Introduced, negotiated and implemented new projects to expand scope of engagement.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Implemented new floor assignments based on evaluation of staffing requirements.
  • Supervised and managed the daily activities of a clinical team consisting of  physicians, nurses and support staff.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
  • Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
07/2004 to 02/2014
 American Critical Care
  • Served in the Telemetry, PCU, CVICU, Ortho-Med/Surg, Neurology, Oncology, ER and ICU departments of Mary Immaculate Hospital, CJW Hospitals, Southside Regional Memorial, Henrico Doctors, John Randolph Hospital, St Francis Hospital and VA Hospital.
Nursing Supervisor, 04/2009 to 01/2015
 Glenburnie Health and Rehab Center
  • Floor supervisor over eighty patients.
  • Communication with physicians and family daily.
  • Evaluation of problems with residents and assisted with problem solving.
  • Daily reports to upper administrative staff.
  • Supervision of at least four LPNs and 6-8 CNAs.
  • Assisted with scheduling and staffing of the building.
  • Attended weekly meeting to help with improvement of nursing.
  • Weekly chart audits.
  • Assisted with education of staff with to maintain updated credentialing with things such as CPR and in-services.
  • Ensure safety and the best quality of care for all residents.
  • Developed and implemented new nursing protocols designed to improve patient outcomes while minimizing medical errors.
  • Educated patients and families on treatment procedures and answered questions for thorough home care plans. 
  • Introduced and improved programs for preventive and rehabilitative nursing procedures. 
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Developed guidelines to improve communication with contractors, ensuring compliance with different requirements by agency.
  • Provided direct nursing care to patients when personnel was short-staffed.
Rgistered Nurse, 02/2005 to 10/2009
 Riverside Regional Medical Center Emergency Room – Newport News, VA
  • Closely monitored acute conditions.
  • Ensured efficacy of treatments through monitoring of treatment regimens.
  • Assisted patients with bathing, dressing, hygiene and grooming.
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
  • Provided patient education.
  • Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
  • Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
  • Assisted patients with daily functions.
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
Charge Nurse, 08/2000 to 03/2005
 Richmond Community Hospital – Richmond, Virginia
  • Charge nurse of the telemetry floor.
  • In charge of a 32-bed unit working with two RNs and three LPNs.
Skills
  • Strong clinical judgment
  • Successful diagnosis/treatment of adult/geriatric  illnesses
  • Disease prevention and intervention specialist
  • Palliative care awareness
  • Diabetes and nutrition educator
  • Preceptor
  • High level of autonomy
  • Hospice and palliative care experience
  • Patient/family focused
  • In-depth knowledge of intravenous therapy
  • Problem resolution capability
  • Professional bedside manner
  • Adept at prioritizing/managing deadlines
  • Safe NG tube insertion and removal
  • Thorough physical assessments
  • Patient positioning competency
  • Tracheotomy care
  • Foley catheter insertion/removal familiarity
  • Insulin medication assistance
  • Proper catheter insertion/removal
  • Venipuncture/blood draw expert
  • Chest pain management expert
Education
Master of Science: Nursing, 07/2017
 Walden University
 Nursing
Bachelor of Science: 04/2015
 Walden University
Associates Degree: Nursing, 05/2002
 J. Sergeant Reynolds Community College
 Nursing Licenses RN #0001188351
Certifications
  • Registered Nurse in VA, License number 0001188351
  • Registered Nurse in CA, License number 761957
  • Advanced Cardiac Life Support (ACLS) Certification 2016 to 2018
  • BLS - Basic Life Support Instructor 2015 to 2017

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