Chief Nursing Officer resume examples

Check our hand-picked these Chief Nursing Officer resume examples for your next role and increase your chances of getting hired. For a quick start with your own resume, you can edit any of our examples. It takes up to 10 minutes to create a resume using Resumist builder. Download your perfect resume and start your job application today!

Skillful Chief Nursing Officer resume

This resume is created in 7 minutes.
SHELLEY ZIMMERMAN
Professional Summary

 

Experienced professional with strong leadership and relationship-building skills. Accomplished in increasing organizational productivity, reducing staff turnover and discovering cost-saving solutions to operational problems. In-depth knowledge of healthcare operations at all levels. Demonstrated proficiency in staffing, training and development, budgeting and program management.
Skills


  • Start-up of new business
  • Turnaround
  • Project planning
  • Team building
  • Policy and program development expertise


  • Project planning and development
  • Budgeting and forecasting
  • Process improvement
  • Results-oriented
  • Cost reduction strategies
Work History
2018 to Current
Chief Executive Officer Sycamore Springs Hospital/Alpine Clinic/Limestone Health Lafayette, IN

Sycamore Springs Hospital is comprised of a 48 bed inpatient hospital and three separate entities under it's umbrella. These include a physician practice group and a series of outpatient clinics know as Changes, Alpine and Limestone Health. 

  • Developed and implemented strategic updates to solve issues affecting key business areas.
  • Reviewed individual department performance and consulted with leadership to improve processes, procedures and practices.
  • Developed key initiatives that drove substantial business growth.
  • Built productive relationships with industry partners to further business objectives.
  • Established and updated business procedures that streamlined operations.
  • Drove strategic planning and implementation of new market expansion to propel the business and adapt to market changes.
  • Directed business-wide decision making to maintain business mission.
  • Tracked and analyzed profitability and key metrics of white linen dinner service restaurant to ensure profitability.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and operational objectives.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Completed talent acquisition and management for a 20% employee growth in 6 months time.
  • Created new revenue streams through the addition of several new branches of our services including the addition of physician practice group and two specialty clinics and one extension office of the main hospital.
  • Grew market foot print.
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Increased profitability by coordinating consistent floor merchandise plan changes to drive sales.
  • Drove organizational goals by effectively and efficiently identifying and solving complex strategy problems.
     
01/2016 to 2018
Chief Operating Officer/Chief Nursing Officer St. Joseph Medical Center Kansas City, MO

St Joseph Medical Center is a multi-site, Magnet Designated, Joint Commission Accredited, 310 bed, 2,200 employee, for-profit hospital with stroke and chest pain accredidation. Resonsible operations of the following include: all in-patient services, surgical services, oncology pharmacy in/out patient, emergency services, nursing professional practice, wound care (in/out patient), risk, performance improvement, pulmonary, sleep lab, neuro diagnostics, case management, utilization review, stroke program, radiology, cardiology, breast center, in/out laboratory services, GI, infusion, PCAU, dietary, infection control, women's services, in/out patient rehab therapies and acute rehab.

  • Build strategic alliances.
  • Define strategy and business plan.
  • Decreased staff tuenover by 84%.
  • Increased ADC by 41% through standardized throughput process.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Developed and achieved financial and growth goals.
  • Strategically planned methods to achieve operational goals and targets.
  • Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Reviewed customer survey information to prioritize areas of improvement.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Supervised and managed the daily activities of a clinical team consisting of physicians, nurses and support staff.
  • Introduced, negotiated and implemented new projects to expand scope of engagement.
  • Skillfully managed facility operations as a functioning COO/CNO for a multi-million dollar healthcare company.
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
06/2014 to 08/2016
Vice President of Operations/ Assistant Chief Nursing Officer HCA RESEARCH MEDICAL CENTER

Research Medical Center is a comprehensive 500 bed, for-profit, 3,000 employee, Joint Commission Accredited hospital.

  • Multi-site operations management including 4 campuses, 147 beds.
  • Contract Management.
  • RFP management.
  • Strong state/federal compliance and regulatory oversight.
  • Physician contracting and strong physician relations.
  • Decreased denials and write offs to lowest in Division.
  • Initiated best practice recognized by Joint Commission.
  • Tripled volume and revenue in outpatient service line.
  • Improved productivity target by 72%.
  • Improved employee engagement 18%.
  • Led initiative to improve Press Ganey scores - one unit is consistently hitting 100%, another increased >58% in the past year, all others hitting or exceeding targets.
  • Decreased restraints by 74% in 30 days and has maintained for 1.5 years.
  • Managing falls target to 8.5/1000 pt days with many months exceeding this expectation.
  • Strong emphasis in Studer principles practiced
  • Decreased ED Psych holds by 59%.
09/2013 to 06/2014
Program Director HCA - West Florida Division
  • Decreased ED Psych holds by 59% 
  •  Decreased 1:1 hours by 48% within first 90 days
  •  Union relations      
  • Initiated new staffing plan to meet productivity targets   
  • Development and maintenance of policies and procedures      
07/2011 to 09/2013
Chief Nursing Officer ST. LOUIS REGIONAL PSYCHIATRIC STABILIZATION CENTER

    St Louis Regioanl Psychiatric Stabilization Hospital was a not-for-profit 501(c)3. This was a joint effort with the area's two largest hospital centers including a major Level I trauma center, the other a Level II trauma center and the state of Missouri.

  • Startup of a new hospital within a joint venture to meet the needs of the community.
  • Contributed substantially to successful department JCAHO accreditation.
  • Coordinated the review, revision and creation of Operational Policies.
  • Monitored unit budget to ensure financial objectives were met.
  • Analyzed industry trends and compiled market research data to inform planning and strategy.
  • Managed a $9 million annual operating budget.
  • Developed and implemented a comprehensive staff training program.
  • Built strategic alliances.
01/2010 to 07/2011
Director of Emergency Trauma Services and Behavioral Health ALLEN MEMORIAL HOSPITAL

Allen Hospital is a 204-bed, not-for-profit community hospital.  Allen is an affiliate hospital of UnityPoint Health, which cares for one of every three patients in Iowa.

  • Improved ED administration by compiling and analyzing data and identifying areas of improvement.
  • Implemented necessary changes based on evaluation of staffing requirements and floor assignments.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Contributed substantially to successful department JCAHO accreditation.
  • Coordinated the review, revision and creation of Operational Policies within ER Department.
  • Monitored unit budget to ensure financial objectives were met.
  • Initiated hospital-wide study to identify areas for process improvement.
01/2009 to 01/2010
Nurse Administrator CORRECTIONAL MEDICAL SERVICES

Correction Medical Services (now Corizon Health) is the pioneer and foremost provider of correctional healthcare in the United States.

  • Nurse Administrator for the delivery of comprehensive multi-state/multi-site contracted services located across the country.
  • Cultivated relationships that include C-Level leaders and business counterparts at the state and federal levels to ensure growth of the client relationship.
  • Led the processes to resolve a corrective action plan in three months to the State's approval.
  • Met with clients and established alliance parameters to build and foster the relationship and assist in identifying current needs/requirement to establish success of future opportunities.
  • Recruitment and retention of Physicians, Nurses, Social Workers, and Administrative Personnel.
01/2007 to 01/2009
Staff RN - Lead RN SSM
Affiliations
President of the Alumni Executive Board - Chamberlain College of Nursing 2012-2014 *Member of the American College of Healthcare Executives (ACHE) *Member of Emergency Nurse Association (ENA)
Education
on hold
Ph.D: Organizational Leadership
Chicago School of Professional Psychology
June 2010
Master of Public Administration
Keller Graduate School of Management - St Louis, MO
Aug 2010
Master of Health Services Management
Keller Graduate School of Management - St Louis
June 2008
Bachelor of Science: Nursing
Chamberlain College of Nursing - St Louis
 
2006
Associate of Science: Nursing
John Wood Community College - Quincy, IL

Popular Chief Nursing Officer resume designs

According to our data, these resume designs are the most suitable for Chief Nursing Officer. You can easily get a similar resume design in 10 minutes. Just select the one you like the most!

Job-winning Chief Nursing Officer resume

This resume is created in 7 minutes.
Tracy Merry
Professional Summary
Hands on Chief Clinical Officer with a focus on delivering patient centered,  evidence-based nursing practice to provide the safest and highest quality care for patients. As an executive leader and mentor, a strong commitment is devoted to translating new research findings to the practice environment and advancing nursing practice. Working in collaboration with an interdisciplinary team, priority is placed on designing clinical and patient-care standards to be both effective and efficient and in alignment with the organization's mission, vision, and value. 
Professional Experience
Baptist Memorial Rehabilitation Hospital Memphis, TN Chief Clinical Officer 07/2018 to Current
Baptist Rehab is a 49-bed Inpatient Hospital and is part of Kindred Healthcare Inc. a healthcare service company that provides rehabilitation services in 22 hospitals across the Nation. Baptist Rehab is accredited by The Joint Commission and the Commission on Accreditation of Rehabilitation Facilities with specialties in Traumatic Brain Injury and Stroke. The hospital admits over 1,200 patients annually and delivers high-quality care by setting standards and exceeding Regional and National figures.
  • Established staffing requirements for recruitment, selection, and placement of personnel; verified nurses' credentials and ensured data on qualifications, experience, accomplishments, and competency of nurses is maintained
  • Worked with Quality Director on improvement projects, assigning personnel to participate in performance improvement activities, providing adequate time for them to do so and offering training    
  • Planed, developed, implemented, and controled Nursing Department budget; assisted in planning fiscal budget 
  • Review Hospital Plan for Nursing Care on a yearly basis
  • Represented Nursing Services on hospital and medical staff committees
  • Provided communication mechanisms within Nursing Services and conducted conferences with nurse managers and supervisory personnel
  • Developed short-term and long-term goals/objectives consistent with the hospital's philosophy; keep administration informed of Nursing Services activities
  • Served as Chairperson of Nurse Council; collaborated with other Nursing leaders
  • Participated in Hospital's decision-making structures, working with the Governing Board, MEC, Senior Management Committee, and Quality Council
Key Accomplishments:​

Eliminated RN Agency utilization in less than two months reducing cost by over $100K Annually

Established strong and stable nursing workforce

Improved HCAHPS from 80th percentile to 90th percentile in all domains

Reduced total patient fall rate from 13.54% to 3.96% 
Improved PEM score from 81% to 84%
key leader in preparing and obtaining CARF accreditation with specialties in stroke and brain injury
PRIME Healthcare Services Inc. Gadsden, AL Chief Nursing Officer 04/2017 to 07/2018

Riverview Regional Medical Center - Gadsden, AL. 

Riverview is a 281-bed top performing hospital and as part of the nation's leading healthcare service providers, Prime Healthcare Services is an award-winning health system and the fifth largest hospital system in the U.S. with 45 hospitals in 14 states with nearly 40,000 employees and physicians dedicated to providing the highest quality healthcare. Fifteen of the Prime Healthcare hospitals are not-for-profit, and members of the Prime Healthcare Foundation, a 501(c)(3) public charity. Provide strategic leadership as the nursing senior executive.
  • Managed over 20 direct reports, 500 indirect reports
  • Span of control: All nursing services, Surgery, Emergency Department, Critical Care, Behavioral Health, Drug Stabilization, Dialysis, Laboratory, Heart and Vascular Center, Case Management, Infection Prevention, Quality Control, Pharmacy, Radiology, Physical Therapy, Dietary, Employee Health, Respiratory Therapy, Wound care, and Education
  • Responsible for all nursing and other designated patient care functions and services within the hospital organization.
  • Responsible for assessing, planning, coordinating, implementing and evaluating nursing practice on a facility level.
  • Assumed 24/7 responsibility and accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. 
  • Represented nursing concerns to the Governing Board and Medical Executive Committee. 
  • Developed, implemented, and evaluated retention strategies which reinforced organizational commitment to Service First focusing on providing quality patient care while fostering optimal employee and physician satisfaction.
  • Managed capital and operating entity nursing budgets and evaluated variance analysis and resource utilization management using prescribed financial targets and productivity standards.

Key Accomplishments:

Decreased overtime hours from 5.1% to 3.0% in 2017

Decreased labor cost from 47.5% to 32% of net revenue in 2017

Increased OR Utilization from 38% to 76% in 2017

Trained two RNs and in-housed PICC services producing cost savings of over $200K annually

Decreased pharmacy cost per adjusted patient day from $51.52 to $43.71 in 2017

Increased HCAHPS scores from 1/10 to 5/10 above 80th percentile ranking in 2017

Currently leading the Organization (45-hospitals) ED Avg. LOS at < 152 mins

Currently leading the Organization (45-hospitals) ED Arrival to Triage time < 5 mins

Currently leading the Organization (45-hospitals) 27% Inpatient Admission Rate from ED

Decreased GPU falls from 18 falls Q3, to 1 fall Q4, 2018

Baptist Health Care Corp. Chief Nursing Officer 03/2015 to 04/2017

Baptist Memorial Hospital - Booneville, MS. 

Baptist Memorial Booneville is a 114-bed hospital affiliated with Baptist Memorial Health Care system since 1982. Regarded as one of the premier health care systems in the nation, Baptist Memorial Health Care is an award-winning network with 21 hospitals spread across Mississippi, western Tennessee, and Arkansas. The Baptist system also offers more than 4,500 affiliated physicians; home, hospice and psychiatric care; minor medical clinics; a network of surgery, rehabilitation and other outpatient centers; Baptist Medical Group, the Memphis area's largest multispecialty physician group; and an education system highlighted by the Baptist College of Health Sciences.
  • Provided strategic nursing direction to ensure goals and objectives are in alignment with hospital initiatives to meet the needs of a dynamic managed/healthcare environment.
  • Implemented and evaluated integration strategies for overall performance/process improvement, quality measures/indicators, JCAHO compliance, medical management, and standardization/consolidation of current and new services within the hospital.
  • Developed, recommended, and implemented the annual operating plans and programs necessary to meet strategic direction established by the Hospital Leadership Team.
  • Developed parameters for implementing nursing policies/procedures, programs, and standards of care, working in collaboration and partnership with appropriate leadership teams.
  • Developed, implemented, and evaluated in collaboration with System Nursing, "best nursing clinical practices" to support the design of most effective/efficient patient care delivery models to meet the needs of targeted patient populations within the hospital.
  • Developed, implemented, and evaluated retention strategies which reinforce organizational commitment to Service First focusing on providing quality patient care while fostering optimal employee and physician satisfaction.
  • Managed capital and operating entity nursing budgets and evaluated variance analysis and resource utilization management using prescribed financial targets and productivity standards.​
  • Served as an agent of change, assisting staff in understanding the importance, necessity, impact and process of change.

Key Accomplishments:

Increased HCAHPS scores from 0/10 to 9/10 above 80th percentile ranking in 2016

Decreased ED LWOT to < 2% in 2016

Top performing ED in Baptist System with LOS < 120 mins

Recruited and hired key top talent for CCU Director, M/S Director, Administrative Supervisor, OR DIrector and OR Head Nurse

Decreased RN Turnover rate to < 12% in 2016

Increased ED CAHPS scores from 47% to 89% in 2016

Nutritional Parenteral Home Pharmacy Decatur, AL Director of Nursing 08/2014 to 03/2015

NPHC - Huntsville, Alabama

NPHC is a professional home care pharmacy services. Member of ACHC and AL & TN Licensed Pharmacists. The organization primarily operates in the Home Health Care Services business / industry within the Health Services sector and has been operating for approximately 35 years. Nutritional/Parenteral Home Care of Huntsville is estimated to generate $2.7 million in annual revenues.
  • Oversaw infusion nursing services, intake department, the implementation of policies and procedures, and ensure coordination and follow through in care delivery.
  • Promoted ongoing communication and coordination between staff, physicians, payers, and patients.
  • Served as a clinical nursing resource to pharmacy, management, external home health agencies, and community.
  • Assisted in providing orientation and ongoing in-service to staff, patients, and referral sources related to infusion therapy including monitoring clinical competency of all RNs.
  • Evaluated, supervised, and monitored patient care activities to ensure compliance with company's policies and procedures and goal oriented service.
  • Facilitated the effective operational work flow which includes supervision of the intake, assessment of new patients, communication with physicians and case managers, coordination of services with external agencies.
  • Participated in performance improvement process and assure accreditation standards are met.
Methodist Le Bonheur Health Care Administrative Supervisor 05/2007 to 08/2014

Methodist University Hospital - Memphis, TN 

Methodist University Hospital is a 617-bed facility. Methodist Le Bonheur Healthcare and Affiliates (the System) is a not-for-profit healthcare system providing a continuum of healthcare services primarily to residents of Memphis, West Tennessee, North Mississippi, and East Arkansas. The System operates six hospitals, a hospice residence and a home health agency, with over 13,200 employees and 1,680 licensed beds.
  • Managed patient care, professional, administrative, and supervisory problems. Monitored and evaluated all activities and implement measures to ensure that quality standards are met.
  • Served as a resource to nursing staff and provided assistance to units with identified staffing or patient care needs.
  • Oversaw patient placement process assuring that patient safety and infection control standards were met.
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
  • Planed, organized, supervised, and provided assignments for nursing, technical, office, and biomedical staff. Managed an average of 140 employees each shift.
  • Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.
  • Completed daily rounds of 23 nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.
  • Assigned staff to meet patient care needs and addressed productivity standards, while adjusting for census, skill mix, and sick calls.
Education and Training
Doctorate of Nursing Practice: Healthcare Systems Leadership 2018 Chamberlain University College of Nursing, Chicago, IL
Master of Science: Executive Nursing Administration 2014 University of South Alabama, Mobile, AL
Bachelors of Science in Nursing 2000 University of North Alabama, Florence, AL
Skill Highlights
  • Strong skills as motivator, teacher, and team builder
  • Staffing management abilities
  • Confident in abilities as a leader and supervisor
  • Excellent skills in conflict resolution
  • Certified in ACLS, PALS, and BLS
  • Strong work ethic
  • Advanced experience with Patient-Centered Model of Care
  • Personal and professional integrity
  • Sound decision making
  • Critical thinking proficiency

Top Chief Nursing Officer skills

Take a look at the most common Chief Nursing Officer skills, don't hesitate to use them in your resume to catch recruiters' attention.

Experienced Chief Nursing Officer resume

This resume is created in 7 minutes.
Tracie Cowart
Summary
Knowledgeable Director of Nursing bringing ten years of hands-on experience in nursing and health administration. Excellent at identifying opportunities for clinical quality improvement and building lasting relationships with patients. Prepared to take next career step in nursing administration roles with growing organization.
Skills
  • Staff scheduling and budget management
  • Job performance evaluations
  • Staff mentoring and coaching
  • Annual Education
  • Joint Commission Preparation
  • Community Involvement
 
 
  • Skilled in Psychiatric-Mental Health Nursing
  • Maintained 75% admission rate in Geriatric Psych unit
  • ER experience
  • Emergency Preparedness
  • Conflict resolution



Experience
Chief Nursing Officer 12/2016 to Current Chestatee Regional Hospital Dahlonega, GA Supervised and evaluated the activities of nursing, technical, clerical, and other personnel.  In addition to nursing, supervision was provided to the Directors of Radiology, Lab, Pharmacy, Cardiopulmonary, Surgery/Outpatient, Outpatient Geriatric Psych, Physician Clinics, Quality Improvement, Infection Control, and Drug/Alcohol Detox Units.
Director of Nursing 01/2016 to 12/2016 Chestatee Regional Hospital Dahlonega, GA

Supervision provided to over 100 employees in the ER, MSP, ICU, and Geriatric Psych Units.  Recruited, interviewed, hired and coached employees and promoted a high level of care quality to patients.  Cross trained nursing to decrease overtime. Ensured the correct number of staffers was maintained to meet budget parameters while ensuring high levels of patient care.  Answered questions and addressed concerns from employees and patients promptly.  Maintained high level of community involvement by attending and participating in local meetings.

Emergency Room Nursing Director 01/2015 to 01/2016 Chestatee Regional Hospital Dahlonega, GA Managed registered nurses, license practical nurses, and paramedics in a 9 bed emergency room.  Reviewed documentation daily along with supply and procedure charges.  Held quarterly meetings with local EMS.  Spoke at surrounding senior centers and educated on various topics of their choice.  Maintained clear and open communications with staff and physicians.
Registered Nurse Emergency Department 11/2008 to 01/2015 Chestatee Regional Hospital Dahlonega, GA
Utilized strong assessment skills to determine necessary patient care.  
Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.  Implemented physician orders and reevaluated effectiveness.  Supervised licensed practical nurses and paramedics.  Maintained patient privacy and confidential patient information.
Education and Training
Associate of Applied Science
Psychiatric-Mental Health Nursing 2017 American Nurses Credentialing Center Silver Spring, MD, United States
Associate of Applied Science: Nursing 2008 Tri-County Community College Murphy, NC, United States