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Fast-learning Clinical Medical Assistant graduate who is patient oriented, self-motivated, hardworking and skilled with administrative front office and back office. Seeking employment in a clinic or facility that offers opportunities for growth and development. Highly flexible and willing to work all shifts.
BLS through American Heart Association
-Answering busy phone lines
-Medical Coding and Billing
Answer phones using multi-line phone system
Observed and documented patient status and reported patient complaints to the manager.
Assist in administrative tasks, maintain records for back office and inventory
Prepare sales reports, conduct monthly staff meetings, collaborate in the development and implementation of staff goals
Reliable, conscientious individual dedicated to the highest level of efficiency and professionalism possible. Experienced with handling a fast paced work environment and completing multiple tasks at once. Very proficient with record keeping, file maintenance, and data entry.
Resolved customer complaints effectively and efficiently.
Maintained a clean and organized office.
Effectively sold memberships and upgraded services to customers.
Was responsible for financial transactions (cash and electronic), maintaining/balancing cash drawer and handle bank deposits.
Interacted with clients in a friendly, helpful, and professional manner.
Scheduled customer appointments.
Worked towards resolving delinquent client accounts.
Was responsible for opening and closing clinic.
Created and maintained customer files (paper and electronic).
Acted as shift lead.