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Top notch administrative assistant with over ten years of experience coordinating office management and special projects with a high degree of efficiency. Serve point person to directors, managers, staff and clients to ensure proper line of communication. Maintain excellent communication skills, problem resolution abilities and a high level of confidentiality.
-Serve as a key resource on complex and/or critical issues
-Extensive work experience with Medicaid community
-Act as a resource for others, including UHC nurses and the state program support unit
-Monitor timely receipt, accuracy and compliance of State assessment.
-Maintain 100% adherence to State contract, CMS requirements, and UnitedHealthcare Community Plan Performance and Quality metrics.
-100% adherence to submission timelines of scheduled department reports, assigned metrics and state deliverables.
-Meet State Partner and Internal expectation on timeliness & quality of interactions with members and providers.
-Demonstrate compliance in the urgency of all Star+Plus deadlines.
-Act as an advocate for membership and establish effective working relationships with our providers to service our members, ensuring all federal, state and company regulations, policies, and expectations are followed.
Nationally certified pharmacy technician
To obtain a challenging position as a team member, at a growth-oriented establishment, which will allow me to both further utilize my skills and acquire new abilities.
Windows, Microsoft Office Programs, Internet Research and Keyboarding.
Excellent interpersonal skills, phone manner, and office etiquette, public speaking, communication skills. Artistic abilities, customer service experience, retail and cashier experience, teller/loan experience/Banking]