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Skills
  • Bilingual(Spanish)
  • Customer service
  • Excellent Communication Skills
  • Great organizational skills
  • Knowledge of MS Office & ECW
  • Data Entry
  • Recordkeeping
Professional Summary
  • Organized Patient Service Representative with 2 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.
Work History
Party Planner Self- Employed - Rome, GA 08/2019 - Current
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
Patient Representative Hudson River Health Care - Monticello, NY 01/2017 - 08/2019
  • Schedule appointments, register patients , verify insurances and demographics are accurate.
  • Correctly code and bill medical claims for various Medical Providers.
  • Entered orders into the ECW system efficiently and without errors.
  • Prepare patient charts accurately and neatly for the Health Center.
  • Evaluate patients' financial status and established appropriate payment plans.
  • Update patient financial information to guarantee accuracy.
  • Interact with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
  • Confirmed accurate completion of forms/consents of treatment and collect financial information for the uninsured.
Direct Care Professional Sullivan Arc - Monticello, NY 11/2007 - 08/2017
  • Providing individual support to adults with developmental and physical disabilities .
  • Advocate for people with the unique abilities and challenges so that they can achieve an optimal quality of life.
  • Work directly with the people residing in residential homes in order to maintain a safe and supportive environment that fosters growth and facilitates the development of independent skills.
  • Provide supports tailored to the needs and desires of each individual person.
  • Assisting individuals with completion of daily living such as: Bathing,dressing, eating and cooking
  • Administering Medications, Transportation with use of agency vehicles , planning daily activities including; skill building, money management ,grocery shopping and medical appointments.
  • Maintaining a clean and safe environment . Maintaining all of their medical needs.
Child Care Provider Leslie's Daycare - monticello, NY 09/1999 - 11/2007
  • Early childhood/Child care provider managing an in home daycare with 2 infants, 4 Toddlers/preschoolers and 2 school aged.
  • Operated Leslie's Daycare in accordance with New York State licensing standards and regulations.
  • Developed age-appropriate activities and programs for children infants to toddler ages in pre-school environment .
  • Managed Food inventory for an 8 person child care in accordance with nutritional guide lines of The Child Care Council.
  • Maintained accurate detail and updated records on children with important information such as attendance, allergies, emergency contact information and incident reports.
Education
Associate of Applied Science: Criminal justice SUNY Sullivan - Loch Sheldrake, NY 2013
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Professional Summary
Motivated employee offering a strong work ethic and positive attitude.
Skills
  • Highly dependable
  • Customer Service

  • Strong interpersonal skills
  • Time Management
  • Experience with Microsoft Office
  • Fast Learner
Work History
Rural Carrier Associate, 06/2014 to Current
United States Postal Service Goliad, TX
  • Organized and sorted mail and packages.
  • Sold stamps, pre-paid envelopes, and money orders.
  • Helped customers with oversized parcels.
  • Distributed mail on foot to residences and businesses.
  • Supervised and coached new staff members.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Direct Care Professional, 08/2012 to 05/2014
Devereux Advanced Behavioral Health Victoria, Texas
  • Supervised residents.
  • Constructed daily itineraries for clients.
  • Charted behavioral analysis for each client.
  • Provided transportation for clients.
Education
Fire Academy Graduate: 2013
Victoria College - Victoria, TX
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Certifications
  • Licensed Practical Nurse in the State of ND, License number L14483 Expires 12/31/2018
  • Basic Life Support (BLS) Certification Expires 04/29/2018
Skill Highlights
  • Tracheotomy care
  • Wound cleaning/care
  • Foley catheter insertion/care/removal
  • Injections
  • Therapeutic interventions
  • IV insertion/care/removal
Professional Experience
Licensed Practical Nurse, Psychiatry Unit, 01/2014 to Current Altru Hospital Grand Forks, ND
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
  • Partnered with team of Registered Nurses to ensure over all well-being of all patients.
  • Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.
Psychiatry Tech, 01/2013 to 01/2014 Altru Hospital Grand Forks, ND
  • Completed and submitted clinical documentation in accordance with department guidelines.
  • Floated to other units to assist with patient care as census warrants.
Direct Care Professional, 10/2011 to 01/2013 REM, INC. Grand Forks, ND
  • Provided transportation, assistance and companionship to clients.
  • Planned, prepared and served meals and snacks according to prescribed diets.
Certified Nurse Aide, 07/2008 to 04/2010 Northwood Deaconess Health Center Northwood, ND
  • Took and recorded patients' temperature, pulse and blood pressure.
  • Observed and documented patient status and reported patient complaints to the nursing staff.
  • Charted daily information on the patients such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Education and Training
Associate of Applied Science: Licensed Practical Nursing, 2013 Northland Community and Technical College East Grand Forks, MN, USA
Professional Development
  • The Power of Play: Proven Strategies for Trauma and Attachment in Children and Adolescents Seminar 08/10/16
  • Suicide and Self Mutilation: Stopping the Pain Seminar  01/14/16
  • Oppositional, Defiant, and Disruptive Children and Adolescents: Non-medication Approaches to the Most Challenging Behaviors Seminar 10/06/15
  • Psychopharmacology: What You Need to Know about Psychiatric Medications Seminar 08/06/15
  • Challenging Geriatric Behaviors Seminar 05/05/15
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Professional Summary
Skills
Work History
Direct Care Professional, 05/2006 to Current
West Tennessee Family Solutions Memphis, TN
Maintained accurate records  of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients. Changed sterile dressings. Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. Cooked appetizing and satisfying meals and snacks. Schedule and accompanied clients to medical appointments. Maintained a clean, healthy and safe environment. Obtained household supplies and ran daily errands. Assisted with patient transfer and ambulation.
Education