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Summary
Hardworking entry-level stylist with a pleasant personality and passion for hairdressing. Focused on building a loyal client base by developing and enhancing personal appearance.
Skills
  • Team player
  • Cosmetology principles knowledge
  • Hair artistry professionalCustomer service-oriented
  • Appointment scheduling
  • Quick learner
  • Flexible schedule
  • Outstanding customer service
  • Attentive to detail
Experience
08/2013 to 03/2017
Direct Support Professional REM Minot, ND Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Completed and submitted clinical documentation in accordance with agency guidelines. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Positioned residents for comfort and to prevent skin pressure problems. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Documented resident records on daily flow sheets.
Education and Training
2017
Cosmetology Headquarters Academy of Hair Design Minot , ND, United States Completed a total of 1800 hours in required cosmetology curriculum.
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Professional Summary
Experienced Direct Support Professional with strong leadership and relationship-building skills.
Skills
  • Bilingual (Spanish)
  • First Aid and CPR certified
  • Daycare management
  • Computer Proficient
  • Excellent Communication skills
  • Great Organizational Skills
Work History
11/2007 to Current
Direct Support Professional Sullivan ARC 162 East Broadway Monticello, NY 12701
  • Perform direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
  • Maintain accurate records of patient care, condition, progress and concerns daily.
  • Monitor vital signs, such as blood pressure and pulse.
  • Assist patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Help patients move in and out of beds, baths, wheelchairs and automobiles.
  • Schedule and accompany clients to medical appointments
  • Perform clerical duties, such as word processing, data entry, answering phones and filing on Therap Programming system.
  • Medication Certified to administer and in charge of ordering medications for 7 clients in a residential home from pharmacy weekly.
  • Basic Clerical Knowledge such as word processing, data entry, answering phones and filing.
  • Helping Residents programming goals and increase their independence.





09/1999 to 11/2007
Daycare Provider Leslie\'s Daycare 72 High Street Monticello, NY 12701
  • Early Childhood /Child Care Provider managing an in-home daycare with 2 infants, 4 Toddlers/preschoolers and 2 school aged.
  • Operated (Leslie\'s Daycare) in accordance with New York State licensing standards and regulations.
  • Developed age-appropriate activities and programs for children infants to toddler ages in a preschool environment.
  • Managed Food inventory for an 8 person child care in accordance with nutrition guidelines of The Child Care Council.
  • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
  • Maintained accurate detail with updated records on children with important information such as attendance, allergies, emergency contact information and incident reports



Education
2013
Associate of Applied Science: Criminal Justice
Sullivan County Community College - 112 College Road Loch sheldrake, NY 12759
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Summary

Dedicated Direct Support Professional skilled in client rapport-building by providing compassionate support of daily wellness activities. Actively pursuing a role which will utilize 14 years of experience in healthcare roles.

Skills
  • Behavior modification
  • Classroom support
  • Experience working special needs students
  • Student learning support
  • Faculty collaboration
  • Relationship building
Experience
Transportation Specialist Dec 2017 to Current
Uber Orlando, Florida
  • Interacted with customers in a pleasant, cordial manner.
  • Evaluated operational records and made scheduling adjustments to maximize efficiency.
  • Kept customers satisfied and loyal by completing timely and accurate appointments.
Juvenile Justice Officer II Apr 2016 to Sep 2018
Juvenile Justice Detention Orlando, FL
  • Responsible for maintaining a safe and secure environment for youth, themselves and other staff.
  • Assists the supervisor to ensure that the detained youth's services and programming are in compliance with court orders, rules, Departmental policies and procedures, and Quality Assurance standards.
  • Performs duties in Master Control, admissions, releases, and transportation, as necessary.
  • Supervises youth in all activities and maintains control of detained youth by giving directives, counseling and/or utilizing.
  • Responsible appropriate levels of verbal or physical use of Protective Action Response (PAR) as needed.
  • Inspects facility, youth, visitors and packages delivered to the facility for contraband.
  • Trains and/or coach employees concerning their duties and orients them concerning facility policies and procedures.
  • Assesses and analyzes information available through the Juvenile Justice Information System.
  • Initiates and maintains detained youth counts as directed by departmental and facility operating procedures and policies.
Direct Support Professional Jun 2014 to Sep 2016
Devereux Threshold Winter Park, FL
  • Manage problematic situation appropriately and report as required.
  • Conduct individual client deceleration/acceleration programs.
  • Collect/record /graph client data as required.
  • Physically intervene as necessary to control aggressive and dangerous situations.
Overnight Residential Manager Apr 2000 to Oct 2012
Developmental Disabilities Institute Smithtown, NY
  • Participated in IDT meetings to discuss progress and needs of 41 patient with developmental disabilities.
  • Budgeted petty cash monthly, calculated timesheet of staff bi-weekly, and conducted staff evaluations.
  • Managed a team of 28 staff, scheduling of shifts, chaired monthly staff meetings, trained staff to implement educational programs in the areas of daily living, communication, and related therapies.
  • Coordinated staff's vacation, personal, sick, and bereavement time usage.
Education and Training
Master of Arts, Divinity Counseling 2013 Tabernacle Bible College and Seminary Brandon, FL, United States
Bachelor of Science, Interdisciplinary Studies May 2003 New York Institute of Technology Islip, NY
Chaplaincy 2016 CICA International Jamacia Ave, NY, United States Licence to serve as a Chaplain
Certifications

Customer Service, Decision Making, developmental disabilities, educational programs, financial control, First Aid, Inspects, inventory control, Leadership skills, meetings, Excel, Power Point, MS Word, policies, Problem Solving skills, profit, programming, progress, Quality Assurance, scheduling, supervisor, supervision, Team Management, transportation

Community Involvement

  • Volunteered and provided spiritually based counseling to newly engaged couples.
  •  Coordinated  community events for married couples in the Pine Hills community to restore,train and build stronger family core values. 
  • volunteered at the down town coalition in Orlando, feeding the homeless
  •  provided spiritual guidance,mentoring and encouragement to at risk young men in the community.
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Professional Summary
Direct Support Professional well-equipped to provide emotional and physical support in a comfortable, soothing environment.
Skills
  • CPR/First Aid certified
  • Dementia and Alzheimer's knowledge
  • Patient-focused care
  • Companionship and emotional support
  • Medications familiarity
  • Culinary talent
  • Trustworthy companion
  • Efficient and reliable team player
Work History
Direct Support Professional, 05/2016 to Current
RISE Services Inc Salem, Oregon
  • Performed direct care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, safety, and transportation.
Childcare Provider, 08/2014 to 04/2016
Chelcie Glazier Keizer, OR
  • Encouraged good behaviors using the positive reinforcement method.
  • Established a safe play environment for the children.
  • Dressed infants and toddlers and changed their diapers.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Made nutritious breakfasts, lunches, dinners and snacks for the children.
Education
Associate of Arts: Nursing, Current
Chemeketa Community College - Salem, OR
  • Coursework includes: Speech and Communication, Sociology, Psychology, Nutrition, and Anatomy and Physiology