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Professional Summary

Outstanding experienced Nursing Director with 20 plus years of Professional practice in the Ambulatory Surgery setting. Maintaining an Exceptional reputation for achieving the highest levels of patient satisfaction and positive clinical outcomes. Seeking leadership role in Ambulatory Surgery, clinic, or hospital settings. I have 30 plus years in Nursing with special emphasis on the ambulatory setting, and patient education. Experienced Conscious Sedation Administrator with Advanced Physical Assessment skills.

Licenses

California Board of Registered Nursing License #511947

Basic Life Support Expires 07/2020

Advanced Life Support Expires 07/2020

Pediatric Advanced Life Support Expires 12/2019

Skill Highlights
  • Experienced Director of Clinical Operations
  • Conscious Sedation Administration
  • Exceptional Patient Education Instructor
  • Outstanding Patient Satisfaction results
  • Advanced Physical Assessment skills
  • Highly Skilled Venipuncture, all ages
Experience
Director Of Clinical Operations 08/2017 to 06/2019 Advanced Surgery Center San Jose, CA
  • Directly coordinated management teams including Human Resources, Material management and Nursing services to discuss clinical strategies, and construction phases
  • Prepared and presented Quality Review Quarterly meetings to Medical Advisory Committee
  • Successfully passed Two State Surveys: Centers for Medicare and Medicaid Services (CMS) and Life Safety
  • Facilitated company wide transition of IT to Cloud platform for over 100 employees and Doctors/Surgeons
  • Successfully transitioned employees and Doctors with closing of two clinics and migration of manpower to another
  • Produced annual and quarterly Quality Assurance Performance Indicators (QAPI) report for Medical Advisory committee
  • Conducted 31 State Mandated educational Inservices and on going education for over 70 plus employees
  • Directs hiring and laying off of employees
  • Developed and delivered Clinical staff annual evaluations and competencies with developmental improvement plans
  • Performed monthly Audits on all aspects of the Centers programs to assess and manage performance
  • Maintains staff scheduling for daily operations
  • Facilitates conflict resolution with patients and staff
Director Of Nursing 09/2016 to 08/2017 Stevenson Surgery Center Fremont, CA
  • Directed Employees in Preoperative, Post Anesthesia Care Unit,Sterile Processing, Materials Management and Operating Room
  • Lead recruiting and hiring of professional staff
  • Ensured compliance with State and Federal regulators
  • Researched and recruited new medical business opportunities
  • Wrote protocols for Ketamine Infusion therapy
  • Advanced professional competencies into Circulating RN in OR
  • Developed and maintained quality care indicators, including creating and improving medical protocols
Registered Nurse 08/2015 to 08/2016 Silicon Valley Surgery Center Los Gatos, CA
  • Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines for over 200 surgeons
  • Preop admission of patients-infant to adult, performing data collection for history and physical, IV initiation, med. administration, and prep for surgery with emphasis on Safety and patient Education
  • PACU, focus on successful immersion from anesthesia, pain management, control of nausea/vomitting and patient education for discharge
  • Endoscopy-delivery of Conscious Sedation, rapid hand off of necessary equipment and specimen collection



Senior Staff Registered Nurse 06/2014 to 11/2014 Hacienda Surgery Center Pleasanton, CA
  • Developed initial patient protocols for Total Knee Replacement in Ambulatory Surgery setting
  • Successfully implemented new patient protocols for Total Knee Replacement with 100% pain control and zero post op infection
Nursing Manager 07/2004 to 12/2010 Santa Cruz Surgery Center Santa Cruz, CA
  • Nursing Manager of PREOP, PACU and Endoscopy including Special Procedures
  • Hiring, Supervising and Evaluating a nursing staff of 30 RNs
  • Analysis, data collection and selection of surgical case load
  • Administration of Conscious Sedation
  • Developed and delivered Nursing In-services
Clinical Nursing Instructor For Registered Nursing Program 08/1993 to 01/1995 IVY Tech State College Indianapolis, IN
  • Dynamically educated nursing students in hospital, clinic, & lab settings
  • Taught Math Medication Calculation course for nursing students
Education and Training
Bachelor of Science: Nursing Indiana University School of Nursing Indianapolis,IN, USA
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Professional Summary
Accomplished Program Manager with career history marked by successes in reducing costs, streamlining procedures and generating new revenue streams. Remarkable abilities in developing innovative business strategies. Skilled Program Manager offering over [number] years' progressive experience. Self-directed and proactive with demonstrated track record of success.
Skills
  • Accomplished leader
  • Quality improvement competency
  • Analytical thinker
  • Decision-making ability
  • Strong interpersonal skills
Work History
Director of Nursing 07/2013 to 10/2014
Massachusetts Partnership for Correctional Healthcare Walpole, MA 02071
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Interpreted and communicated new or revised policies to staff.
  • Continually maintained and improved the company's reputation and positive image in the markets served.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Supervised and managed the daily activities of a clinical team consisting of [number] physicians, nurses and support staff.
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
  • Introduced, negotiated and implemented new projects to expand scope of engagement.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
Nurse Manager 11/2007 to 07/2013
MHM-Services, Inc. Bridgewater State Hospital - Bridgewater, MA
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
Health Services Administrator 10/2014 to Current
Massachusetts Partnership for Correctional Healthcare MCI Cedar Junction - Walpole, MA
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
Staff Nurse - Acute Psychiatry / Palliative Care 09/2005 to 11/2007
Veteran's Healthcare Administration Brockton, MA
Staff Nurse 09/2003 to 09/2005
UMass Correctional Healthcare MCI Cedar Junction - Walpole, MA
Education
Associate of Science: Nursing 2003 Brockton Hospital School of Nursing - Brockton, MA
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Professional Summary
Assistant Director of Nursing driven to achieve the highest levels of client satisfaction through comprehensive client care and emotional support. Oversees and manages the work and services provided by the nursing staff. Responsible for variety of administrative duties to include hiring, training staff, infection control, scheduling and departmental budget. Ensuring quality customer service and compliance with all federal, state and local rules and regulations, as well as the policies and procedures set by my employer.
Experience
ADNS Assist Director of Nursing Oct 2016
Charlton Place Rehabilitation Center Deatsville, AL
  • Planning, organizing, developing and directing the daily functions of the Nursing Service Department to ensure the highest quality care is maintained.
  • Maintaining and updating written policies and procedures.
  • Schedule work assignment.
  • Delegate authority, responsibility and accountability necessary to perform assigned duties.
  • Monitor Absentees, Hiring, Orientation, Training and Education.
ICU Stepdown Charge Nurse Jan 2016
Baptist East Hospital Montgomery
  • Assist physician with bedside sterile procedures, Initiate and monitor all critical drips, Care provided to Cardiac, Neuro, Surgery, Respiratory, Ortho, Emergency and critical patients.
  • Administer medications, Tube feedings, Blood and blood products, Admission, Assessment, Wound care, Central lines, Pacemaker, Defribrillator, interpret cardiac rhythm, and Code Team Member.
RN Charge Nurse Jan 2015 to Dec 2016
Jackson Hospital Montgomery, Al
  • Daily rounds with Doctors, Monitor and initiate drips, Care provided to Cardiac and critical Patients, (Heart Cath, Stent Placement, Open Heart etc), Respiratory treatments, Administer medications, Tube feedings, Blood and Blood products, Admission, Assessment, Wound care, Iv Therapy etc.
RN Charge Nurse, Supervisor, Unit Manager Mar 2005 to Sep 2016
Golden Living Center Montgomery, Al
  • Supervise Unit and Nursing Facility, Staffing, Inservice, Education, Administer medications, Respiratory Treatments, Continuous and bolus feedings, Insulin, start IV's, initiate and maintain IV therapy, call in prescription refills, vital signs, pacemaker checks, Admission, Assessment, Documentation etc.
BLS AND ACLS
  • CERTIFICATION Staff training and development Critical Care Experience Proven patience and self-discipline Unit Manager Experience Personal and professional integrity Supervisor Experience Relationship and team building Charge Nurse Sound decision making.
Education
ADN, Nursing 2011 Lurleen Wallace College Greenville, AL Nursing
Skill Highlights, Practical Nursing 2005 Trenholm State Technical College Montgomery, AL Practical Nursing
Skills
Critical Care, decision making, directing, Documentation, Staff training, Hiring, team building, Assist physician, Nursing, organizing, policies, prescription refills, quality, Sound, Staffing, Supervisor, Surgery, Therapy, vital signs, Wound care, written
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Summary

Fully credentialed LPN with 11 years experience providing compassionate care and bringing comprehensive nursing practices to ensure quality of care with safe delivery to geriatric patients.

Skills
  • Electronic Medical Record (EMR) software
  • Achieving positive clinical outcomes
  • Team player with positive attitude
  • Enthusiastic caregiver
  • Conflict resolution
  • Infection control standards expert
  • Staff training and development
  • Medication administration expert
  • Liaison with hospital staff, doctors, hospice agencies and families
  • Care planning, DHS reportables, resident teaching
Experience
August 2017 to Current
Home Health Specialists Inc Media, PA Day Shift Nurse-PRN
  • Personal care of client
  • Daily ADLs and ROM
  • Monitor and maintain G tube per MD orders
  • Administer and maintain tube feed including checking residuals
  • Ensure client safety
August 2018 to March 2019
The Landing at Willow Grove Willow Grove , PA Director of Nursing
  • Actively participates in unit-based Quality Assurance Program.
  • Ensures HIPAA compliance.
  • Complete daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.
  • Ensure quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Act as a resource person for residents and their families.
  • Submission of reportable incidents to DHS within 24 hrs, set up interviews for prospective new hires, staff counseling for quality improvement and execute terminations
November 2017 to November 2018
Daylesford Crossing Paoli, PA Overnight Supervisor
  • Maintain safety, Respect and Dignity of residents
  • Oversee assignments of 4-5 care aides 
  • Manage Call Outs
  • Administer scheduled medications and PRNs
  • Proctor staff huddles 
  • Initiate emergency services as needed and follow ups
  • Ensure updates to staff are communicated
  • Charting and chart checks
December 2014 to July 2017
Genesis Healthcare-Highgate Paoli, PA Dementia Unit Program Director
  • Providing behavioral/emotional support and supervision for residents with Alzheimer's and Frontal Lobe Dementia.
  • Accurately documenting all elements of nursing assessment, admissions, treatments, medications, discharge instructions and follow-up care.
  • Evaluating patient care needs, prioritizing treatment and maintaining patient flow.
  • Manage staff of three on 25 bed unit.
  • Plan and facilitate meetings with families to address resident care.
  • Assist with and participates in therapeutic programming as needed.
  • Communicate on a formal basis with staff on all shifts through routine staff meetings.
  • Ensure medication and treatment orders are followed as perscribed.
  • Monitored unit budget to ensure financial objectives are met.
  • Assist with marketing and recruiting for unit.
  • Ensure state regulatory compliance with annual staff training.
January 2013 to November 2014
Genesis Healthcare-Highgate Paoli, PA Day Shift Supervisor
  • Evaluated resident care needs, prioritized treatment and maintained patient flow of approximately 50 residents daily.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
  • Accurately recorded resident's temperature, pulse and blood pressure.
  • Oversaw workload of 4-5 PCAs daily including covering call outs and schedule changes.
  • Consult with physicians in house and off site regarding resident needs.
March 2010 to May 2012
Genesis Healthcare-Life At Home Sharon Hill, PA Lead Medication Nurse
  • Performed glucose tests and administered injections in facility as well as doing home visits.
  • Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.
  • Established rapport with patients for timely medication administration and teaching.
  • Pharmacy Liaison for facility and families.
Education and Training
2007
Practical Nursing
Diploma
Center for Arts and Technology Practical Nursing
Activities and Honors
Honor Society Member and Vice President of Class #100
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Summary
I have over 27 years of management experience with a strong background in leadership, supervision, and in-patient hospital management.
Accomplishments
Crucial Conversation Certified
BVP Certified
Skills
  • Effective policy and program development
  • Computerized charting specialist
  • Committed to compliance reporting
  • Strong skills as motivator, teacher, and team builder
  • Certified ACLS, PALS, NRP, and BLS
  • Excellent skills in conflict resolution
Experience
Director of Nursing Nov 2014 to Current
Riverview Medical Center Gadsden, Alabama
  • 4T Administrative responsibilities for the day to day operations of a 27 bed Medical/Surgical Unit.
  • Developing and mentoring of 45 staff members including employee evaluations and competency requirements.
  • EPIC Credentialed trainer
  • Collaborates with Chief Nursing Officer to train new managers, coordinate hospital staffing and policy implementation
  • Created a 13 week New Graduate Orientation Program
  • Chairman of the Clinical Advancement Program
Clinical Adjunct Jan 2017 to Current
Jacksonville State University Jacksonville, Alabama
  • Nursing instructor for BSN track Med/Surg students in the clinical setting of an acute care hospital.
  • Responsibilities include supervising students, teaching clinical skills, mentoring, coordinating with the clinical site and evaluating student performance.
Staff Nurse Jan 2014 to Feb 2016
Northeast Alabama Regional Medical Center Anniston, Alabama
  • Dedicated floor nurse with strong analytical skills, capable of assessing conditions and implementing appropriate intervention.
  • Delivers primary patient care with specialized patient specific knowledge that includes the areas of orthopedic, antepartum, postpartum, and c-section patients.
Director of Nursing Apr 2005 to Oct 2014
Memorial Hospital Jacksonville, Florida
  • Administrative responsibilities for the day to day operations of a 39 bed Medical/Surgical Unit with services focusing on End Stage Renal Disease, Diabetes, and Stroke patient populations.
  • Developing and mentoring of 65 staff members including employee evaluations and competency requirements.
  • 100% Employee survey engagement for 2014, including engaging 12 RN's to enter the professional practice program.
Director of Nursing Administration
  • Worked in collaboration with the Assistant Chief Nursing Officer to develop and implement strategies to promote evidence based, clinically excellent nursing practice.
  • This includes activities related to performance improvement, quality initiatives, and regulatory compliance.
  • Collaborated with other departments to maintain and create hospital policies, order sets and forms.
  • Conducted monthly quality assurance audits to ensure the delivery of the highest measurable outcomes for our patient population.
Director of Nursing
  • 4W Administrative responsibilities for the day to day operations of a 36 bed Medical/Surgical Unit with services focusing on Bariatric Services, Orthopedic/Neuro Surgeries, and General Surgery.
  • Developing and mentoring of 56 staff members including employee evaluations and competency requirements.
  • Member of multiple Committees' including Chair of Restraint Committee.
  • Collaborated with other members to create hospital wide scripting as part of the Customer Satisfaction Subcommittee "Taking Flight to Reach New Heights.".
  • Employee engagement for 2011 increased from 80% (PY) to 96% satisfaction.
  • Created a rapid response unit based team for responding to codes.
  • Created a unit based bath tech program to increase employee and patient satisfaction.
Short Stay Nurse Manager
  • Accountable for the day to day operations of a 21 bed fast paced Short Stay Unit, including all unit personnel and patient population.
Staff Nurse - Mother/Baby
  • Antepartum, postpartum, newborn nursery
Staff Nurse Orthopedics
Mar 1988 to Oct 2004
Tandycrafts, Inc Atlanta, Georgia
  • Area Manager of 12 retail furniture stores and national sales training manager.  
Education and Training
Master of Science, Health Care Administration 2012 Chamberlain College of Nursing
Legal Nurse Consulting Certification 2009 Kaplan University
Bachelor of Science, Nursing 2004 Kennesaw State University Nursing cum Laude
Associate of Arts, Truett 2000 McConnell College summa cum Laude