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Skillful ER Registration Clerk resume

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Ashoka Amarasinghe
Administration & Customer Service professional

Highly organized and detail-oriented professional with 10 years of experience supplying thorough, organized administrative support and customer service. 

  •  Excellent communication skills
  • Database management
  • Excellent planner and coordinator
  • Team building
  • Accounting familiarity
  • Research & Marketing Strategy
  • Advanced clerical knowledge
  • Administrative support specialist
  • Spreadsheet management
  • Report analysis
  • Employee training and development
  • Commitment to ontime performance
Key Achievements
  • Crisis Communication skills training by Lifeline Australia-Crisis Support and Suicide Prevention; by AHPRA
  • Successfully organized Professional Development Workshops
  • Prepared the Seasonality and Events Calendars for Abu Dhabi and Dubai

I was a part of the team that handled -

  • Project to finalize TCA AD Overseas Office Structure
  • Project to finalize Head Office and Overseas Office Marketing plans
  • Handled the Dubai industry presentation
  • Trained new administrative staff and interns
  • Successfully resolved many customer and employee issues at hotel
Work History
PMO Administrator - Contract 09/2018 to 03/2019
Cubic Transportation Systems Sydney, NEW SOUTH WALES
  • Perform a variety of administrative duties in accordance with established policies, procedures, systems, guidelines and objectives.
  • Support compliance with the applied PMO methodology, processes, procedures and standards.
  • Coordinate the scheduling of internal and external meetings for the program team.
  • Collate a variety of materials, including correspondence, reports and technical material.
  • Format and prepare documentation, routine correspondence, reports, presentations and formal submissions.
  • Maintain project folders and complete document management tasks in relation to records and documentation. 
  • Respond to requests for non technical data and enquiries, and provide readily available information to authorized requestors. 
  • Screen telephone calls and incoming correspondence and take appropriate actions as needed.
  • Assist in tracking and monitoring departmental activities, including pending matters, schedules, calendar events etc. Follow up on and expedite pending documents and information.
  • Attend meetings as required, record proceedings and prepare and distribute meeting information.
  • Arrange travel requirements through appropriate channels.
  • Ensure adequate supplies for copiers and computers are organized through reception.
  • Assist in resolving administrative issues and problems, and make referrals to appropriate staff as needed.
  • Manage the diaries of senior members of the program team.
Registration Administration Officer 10/2017 to 08/2018
Australian Health Practitioner Regulation Agency (AHPRA) Sydney, NSW
  • Assessing and processing applications for registration accurately in accordance with AHPRA policies and standards
  • Communicating regularly with registrants and review their documentation
  • Providing written and verbal information to applicants for registration
  • Assisting with the preparation of papers for Board and Committee meetings
  • Maintaining the Register of health practitioners and ensure information is current and accurate
  •  Providing a professional, proactive, accurate, efficient, and confidential customer focused service
  • Building constructive and effective relationships and work productively and collaboratively with members of the team. 
  • Provide administrative support to the registration team including preliminary data entry, scanning, filing and mail distribution within established timeframes.
  • Create and amend contact and application records within the database system
  • Prepare invoices and receipts and other documentation associated with the registration and renewal process.
  • Provide accurate and appropriate information in response to all enquiries.
  • Maintain electronic filing systems in accordance with AHPRA records management policies.
  • Comply with the AHPRA Code of Conduct and all other AHPRA policies and procedures
Mail Officer - Casual 09/2017 to 10/2017
Australia Post Letter Centre Dandenong, VIC
  • Assisted in the processing of standard letters, large letters, small parcels, and Express Post articles.
  • Loaded and unloaded mail either manually or by mechanical means - eg from Mail bags, trays or containers.
  • Basic machine operations - letter indexing/sorting machines, multi-line optical character machines MLOCR and bar coding equipment.
  • Sorted mail articles in cases where it cannot be machine sorted.
Mail Sorting Team Member - Casual 07/2017 to 08/2017
Decipha Abbotsford, VIC
  • Worked for a project of Australia Hearing.
  • Collaborated with Decipha team to ensure the delivery of efficient, high-quality service.
Customer Care & Administration Support 12/2016 to 07/2017
Shihara's Indian Restaurant Pakenham, VIC

(Permanent Casual employment)

  • Cheerfully greet and allocate customers to their tables
  • Answering and quickly redirect calls.
  • Entering all invoices into the Computer system.
  • Calculating and allocate tips to all servers based on daily cash reconciliation
  • Ensuring accurate and timely cash handling and invoice processing.
  • Tracking and place marketing & restaurant supply orders.
  • Maintaining back office organization, cleanliness and security.

Executive Assistant 07/2013 to 12/2016
Abu Dhabi Tourism & Culture Authority (TCA AD) Abu Dhabi, UAE

Key Responsibilities:

  • Provided administrative support to the Senior Advisor and the Chairman's office
  • Provided general administrative support to the teams as required
  • Coordinated payments of accounts within financial delegations authority for the role.
  • Maintained effective customer and business relationships with key internal and external stakeholders, in order to leverage enhanced business and organizational performance.
  • Maintained minutes of meetings and distribute the minutes to participants in a timely manner.
  • Diary management and travel arrangements Schedule and organize conferences, workshops, off-site meetings
  • Organised/Attended/Minute board meetings Diary and calendar management Email management

Officer Tourism Affairs 09/2011 to 07/2013
Department of Tourism & Commerce Marketing (DTCM) Dubai, UAE

Key Responsibilities:

  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Preparing tourist or visitor information
  • Producing promotional material and displays
  • Managing budgets
  • Writing reports, business plans, and press releases
  • Making presentations
  • Maintaining statistical and financial records
  • Undertaking day-to-day center management and administration
  • Liaising with local businesses and the media
  • Market research.
Personal Assistant to the General Manager 01/2011 to 08/2011
Sands Hotel Abu Dhabi, UAE

Key Responsibilities:

  • Organise/Attend/Minute board meetings
  • Diary and calendar management
  • Email management
  • Preparation of reports, presentations, agendas.
  • Reconciliation of expenses
  • Marketing & Communication support
  • Maintain internal electronic databases

Sales & Marketing Secretary 08/2009 to 01/2011
Yas Island Rotana & Centro Yas Island Hotels (pre-opening) Abu Dhabi, UAE

Key Responsibilities:

  • Compiled and distributed financial and statistical information such as budget spreadsheets
  • Prepared reports, company brochures and similar documents
  • Organised and hosted presentations and customer visits
  • Assisted with promotional activities
  • Helped to organise market research
Business Centre Secretary (Front Office) 12/2007 to 07/2009
Beach Rotana Abu Dhabi Hotel Abu Dhabi, UAE

Key Responsibilities:

  • Take care of guest's personal requests such as flight re-confirmation, meeting schedules, secretarial liaising requirements etc. 
  • Maintain a systematic and organized filing system and regularly check, update and reorganize
  • Type reports, letters, memos, forms and correspondence, including those of a confidential nature, invoices and invitations
  • Prepare photocopies, courier services of documents and parcels for the hotel guests
  • Maintain reference library of business guides, maps, etc. for hotel guests

Bachelor of Computer Applications 2005 Bangalore University - Bangalore, India

English - Fluent in speaking, reading & writing

Sinhala - Fluent in speaking, reading & writing

Professional References

Available upon request


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Job-winning ER Registration Clerk resume

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Carlos A. PEREZ JR.
Professional Summary

Firefighter/Paramedic, who offers a solid knowledge base of Firefighting and EMS. Excellent teamwork and leadership skills. Desires an opportunity within Hillsborough County Fire Rescue. Dedicated medical professional offering two years of experience in Fire and EMS.  Hardworking and devoted to continuous professional development. Eager to bring an excellent work ethic and commitment to the citizens of Hillsborough County.

Certificate Program: Paramedic 2017 Barry University - Pembroke Pines, FL
Certificate Program: Firefighter I & II / EMT 2015 Broward Fire Academy - Davie, FL
High School Diploma 2010 Cypress Bay High School - Weston, FL
  • English (Fluent)
  • Spanish (Fluent)
  • Italian (Intermediate)
Work History
Firefighter/Paramedic 02/2017 to Current
Polk County Fire Rescue Polk County, FL
  • Performed basic and advanced patient assessments.
  • Responded to dispatched emergency assignments quickly and safely.
  • Inspected the vehicle, medical supplies and equipment during down time.
  • Demonstrated high standards of performance, including teamwork, communication and compassion.
  • Kept vehicles ready for emergencies by cleaning them and keeping medical supplies stocked.
  • Strictly protected the confidentiality of all information related to patient care activities and EMS operations.
  • Responded to fire, crash and rescue calls.
  • Responded to emergency fire alarms quickly and effectively.
  • Assessed situation severity of emergent medical incidents and provided care accordingly.
  • Monitored patient status during ambulance transport and transfer.
  • Executed well-informed critical decision making in high-pressure situations.
Firefighter 11/2016 to 01/2017
Pro-Tec Fire Services Ltd Lantana, FL
  • Perform a wide variety of administrative and technical tasks and functions in support of fire suppression, fire prevention, hazardous materials, emergency medical and other emergency services.
  • Provide highly responsible prevention activities including crash fire rescue, inspections, and security on Airport Property.
  • Assist in the evacuation of people in life-threatening situations using mobile high performance vehicles and watercraft.
  • Participate in organized drills for fire control and rescue work.
  • Test and maintain fire vehicles and other equipment.
  • Observe aircraft arrivals and departures.
  • Fight fires using a range of equipment, such as hoses, foam branches and monitor.
ER Tech 02/2016 to 05/2016
Jackson Memorial Hospital Miami, FL
  • Performed basic and advanced patient assessments.
  • Obtained patient vital signs.
  • Demonstrated high standards of performance, including teamwork, communication and compassion.
  • Collected blood samples for lab analysis.
  • Applied IV catheters to patients.
  • Assisted doctors and nurses during procedures.
Teller 04/2014 to 02/2016
JP Morgan Chase Weston, FL
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Organized, stocked and maintained the teller window area.
  • Processed quarterly Vault and ATM audits with a zero error rate.
  • Processed exchange and foreign currency.
  • Maintained friendly and professional customer interactions.
After School Care Counselor 02/2011 to 10/2015
Country Isles Elementary Weston, FL
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Created an enjoyable and interesting learning environment for students each year.
  • Encouraged students with special academic interests to fully pursue those subjects.
  • Firefighter I & II certified through the state of Florida.
  • EMT certified nationally and through the state of Florida.
  • Paramedic certified through the state of Florida.
  • CPR certified through American Heart Association
  • ACLS and PALS certified through the American Heart Association
  • Emergency Vehicle Operations Course Certified.
  • HaZmat Ops. Certified through the National Board on Fire Service Professional Qualifications
  • Basic Wildland Fire Management Course Certified.
  • Certification Burn in Aircraft Rescue Firefighting through the FAA in accordance with FAR part 139
  • FAA Standardized Initial Aircraft Rescue and Fire Fighting Course. (NFPA 1003)
  • ICS: 100.b, 200.b, 241.b, 242.b, 700.a, 800.b

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Experienced ER Registration Clerk resume

This resume is created in 7 minutes.
Evelin M Linares
Professional Summary
Medical Assistant Front Office/Receptionist,Clerk experience on Customer Services, Typing 35wpm, Bilingual, Filling (Outlook Word Windows and Excel).
Skill Highlights
Professional Experience
05/2018 to Current
Front Office/Billing United Medical Imaging Brea, CA

My job duties for this job are answer multiple phone lines high volume calls

verify insurance transfer calls to the proper extension, page calls to the right person or tech, I schedule appointment for all modality collect all information from pt like personal, Dr name and location, attorney information if is an PI case or WC . Call Dr's office to collect pt order or authorization, call patients a day or two days before to remind them about there appointment and if they have copay' let them know. I also check in patients once in a while I collect insurance cards, copay's give patient all the forms to fill out and scanned everything.

08/2016 to 05/2018
Medical Records Clerk Family Hospice Care Corona, CA

Responsible for uploading medical records to the company server and Jncloud a system to save all documents, copy, fax and scan . Answer multiple phone lines check email and mail make sure to find LVN, RN and CHHA to all new admissions, verify insurances and if patient has medical with a group name do an authorization for hospice. Responsible to create a chart for new patients and file all documents also of making sure all nurses sent their notes one time every month for billing also responsible for all invoices every week for vendors for the company and nurses.

11/2012 to 09/2016
Medical Records Clerk Axiom Proffesional Services Anaheim, CA Answering phone calls transfer calls and take messages, Data Entry, Fax documents and scan, received subpoenas and updated in our system, Invoice companies for medical records X-Ray's or MRI''s and billing if needed. Create medical records and have them ready for pick up email companies for subpoenas status.
12/2011 to 10/2012
Receptionist Coldwell Banker Dynasty Downey , CA

Answering multiple phone lines fax/copy and scan documents, Contact agents as necessary regarding important faxes or packages, make flyers for open houses, Input listings on MLS order sighs to go up or down for all needed properties. Received and incoming mail and mail documents to post office or UPS.

07/2010 to 12/2011
File Clerk People Solution Staffing Long Beach, CA Data entry, faxing, copying and filing answer multi-line phone system and greet clients.
06/2008 to 05/2010
Medical Assistant Receptionist Medical Assistant Long Beach, CA Front office medical assistant responsible for making appointments and rescheduling appointments, entry data, verify insurance, getting office visit copayment copy faxing and scanning medical records to the office system billing HMO insurances and answering all phone calls and take messages.
Education and Training
High School Diploma: General Studies Lynwood High Scool Lynwood, CA, United States
Medical Assistant America Career College Los Angeles, CA, United States