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Summary
Well-rounded Public Health professional offering a wealth of knowledge and expertise in community relations, health education and promotion, program planning and implementation, patient support, stellar customer service/client care, and even sales! Dedicated and compassionate, seeking a position with opportunity for advancement.  
Skills
  • Microsoft Office Suite
  • Sales
  • Data collection and management
  • Program evaluation and implementation
  • Self-starter
  • Effective Communication
  • Customer Service
  • Time management
  • Conflict resolution
  • Multitasking
  • Attention to detail
  • Conversational Spanish
Experience
National Income Life Insurance Company Long Island City, NY Licensed Insurance Agent 03/2018 to 06/2018
  • Secured new client accounts, and serviced current clients.
  • Pursued continuing education and training programs to continue professional development.
  • Ensured proper application of agency policies by reviewing, classifying, coding and rating applications.
  • Promoted agency products to customers in person, on the telephone and in writing.
  • Presented and clearly explained insurance policy options to clients based on their needs and goals.
  • Promoted client retention through high-quality service and follow through.
DeKalb County Board of Health Decatur, GA Environmental Health Specialist I 08/2017 to 02/2018
  • Improved food services and hotels within the county by ensuring accordance with federal and state regulations
  • Maintained files on all facilities
  • Diligently educated operators on proper operating procedures/FDA food code
  • Advised operators on proper construction and layout of desired facility
  • Issued food service permits to temporary and permanent operations
  • Investigated and tackled all consumer complaints
  • Achieved collection of 100% of unpaid food service fees for fiscal year
Candler County Health Department Metter, GA Environmental Health Specialist IV Intern 06/2017 to 08/2017
  • Improved food services, hotels, and swimming pools within the county by ensuring accordance with federal and state regulations
  • Inspected septic tanks for environmental hazards and/or damage
  • Supervised new installations and repairs of septic tanks
  • Collected and tested water samples from residential wells
Georgia Southern University Wellness Program Statesboro, GA Program Partner 08/2016 to 04/2017
  • Conducted effective needs assessment
  • Researched and reviewed literature related to desired program
  • Designed program based on the use of theory
  • Planned and executed successful nutrition program
  • Evaluated program results for future improvements
  • Assembled program instrument used to test knowledge of participants
Boys & Girls Club of Bulloch County Statesboro, GA Education Aide 05/2016 to 12/2016
  • Supervised large classroom of kids ranging 5-18 years old
  • Improved homework completion and grades of students in my class
  • Planned fun group activities, games, and lessons that were also educating the students while they had fun
  • Maintained eligibility of 21st Century Community Learning Center grant
  • Ensured safety of all children on field trips
  • Mediated conflicts quickly and effectively to prevent intervention by facility director
Education and Training
Master of Science: Public Health 2019 Columbia Southern University, Orange Beach, AL, United States
Coursework in Public Health Concepts, Biostatistics and Epidemiology,
Principles of Health Behavior, Concepts of Environmental Health, Public Health Research, Grant writing in Public Health, and Public Health policy and management.
4.0 GPA
Bachelor of Science: Public Health 2017 Georgia Southern University, Statesboro, GA, United States
Coursework in Program Planning, Research Methods, Environmental Health, Community Health, Epidemiology and Biostatistics
3.11 GPA 
High School Diploma 2013 Salem High School, Conyers, GA, United States 3.4 GPA
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Professional Summary

Diligent results-driven Professional and Veteran of the United States military who works extremely well with others wants to utilize years of communication, leadership, technical skills with strong focus on development, quality of service, and military experience into a successful career.

Skills
  • OSHA 10 hour certificate
  • CPR/First Aid Certificate
  • Management and training experience
  • Class A CDL
  • Computer proficient
  • Strong written and verbal communication skills
  • Proficient at problem solving and executing solutions
  • Self-motivated
Work History
04/2016 to 07/2020
Groundman /Equipment Operator IBEW FL
  • Attend safety meetings and utilize the techniques learned to avoid mishaps on the job.
  • Provide a high level of detail and assistance to the lineman in the construction, maintenance, and repair of electrical lines.
  • Communicate potential hazards that may occur. Use hand and power tools safely and efficiently, following all manufacturer and company directions.
  • Perform tasks such as framing poles, digging holes, setting poles, and lifting of heavy equipment.
  • Operate utility line truck to unload/load poles, set poles, and lifting heavy materials.
  • Keep clean and well stocked trucks with proper materials needed for the task given.
08/2014 to 04/2016
Field Operations Tower Technician American Tower Corporation Overland Park, KS
  • Provide field operations maintenance/installation on lighting and monitoring systems.
  • Manage trouble tickets dispatched through routing software. Execute proper action plans such as troubleshooting, repairing, and completion of all proper documentation required.
  • Assist American Tower to ensure all assets remain in compliance with multiple government agencies.
  • Manage contractors working for American Tower to ensure that they are following safety guideline's, company policies, and workmanship standards.
09/2012 to 08/2014
Signal System Support Specialist U.S Army Fort Bragg, NC
  • Provide Command Control, Communications, Computers, and Intelligence for the US Army's largest Logistic Brigade.
  • Operation of a Microsoft 2010 SharePoint Portal on unclassified and classified government networks providing reliable enterprise access to critical personnel management information.
  • Supervise and assist with battlefield signal support systems and terminal devices.
  • Diagnose and troubleshoot UNIX and Windows processing problems and applied solutions to increase company efficiency.
  • Utilize technical equipment to monitor network status in operational environments.
07/2011 to 09/2012
Field Technician Digital Reception Services Ocala, FL
  • Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
  • Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
  • Stayed up-to-date on changes in DISH technology to offer customers updated equipment and provide accurate and thorough operation demonstration.
  • Set up and programmed devices and educated customers on use.
  • Routed home visits using dispatching software and quickly adapted to changes in the route weather it be request by customer or needs of the company.
Education
2011
High School Diploma
LAKE WEIR HIGH SCHOOL - OCALA, FL
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Flight Experience

Total Time: 194/1500 Hours
PIC: 154.7
Actual Instrument: 0.5
Sim Instrument: 46.7
Cross Country: 91.0
Night: 8.4
 *Flight hours updated 06/12/2019

Licenses and Requirements

Highest License earned: Commercial Pilot License ASEL (6/11/2019)
Additional Rating: Instrument Rating (5/6/2019)
First Class Medical: Date Issued (6/11/2019)

Work History
EHS Specialist Oct 2018 - Feb 2019
Seqirus Holly Springs, NC
  • Assessed workplace hazards
  • Assisted in the development of technical documents including EHS procedures, programs, and training
  • Assisted in the preparation of annual compliance reports including Tier 2 and air emissions
  • Assisted in the development and execution of emergency response plans and drills
Regional Safety Manager (Corrugated Division) Oct 2017 - Oct 2018
Georgia-Pacific Raleigh, NC
  • Created Job Hazard Analysis forms for non-routine pre job planning
  • Performed occasional oversite on confined space entry and declassification
  • Developed division specific hot work permit to supplement pre job planning process
  • Had safety responsibilities and provide support to EHS Managers for 6 corrugated facilities and 6 recycling facilities across the eastern region of the US
Regional Safety Manager (Sourcing Division) Mar 2016 - Oct 2017
Georgia Pacific Atlanta, GA
  • Provided safety capabilities to 6 chip mill plants and 6 recycling facilities
  • Conducted self-assessments of facilities to help prepare for internal audits
Safety Entry Level Professional Jun 2014 - Feb 2016
Georgia Pacific Las Vegas, NV / Lexington, KY
  • Compliance System Owner (CSO) for various safety standards
  • Revised and updated technical safety standards (i.e. Lockout, Confined Space, etc..)
  • Gave In-Class Safe Work Permitting Issuer Training as well as New Hire Orientation on various topics.
Health And Safety Co-Op Jan 2013 - May 2014
Duke Energy Charlotte, NC


  • Created a Gap Analysis comparing and contrasting  compliance manuals
  • Conducted Dosimetry at two different Duke plant facilities
  • Conducted contractor orientation
  • Completed and updated full Noise Survey for one of regional's facilities
  • Completed Chemical Inventory for 2 different facilities
Education
Certificate: Commercial Pilot Certificate With Instrument Rating. 2018- Current
Blue Line Aviation RDU Airport
Bachelor of Science: Occupational Safety and Health - Honors Program May 2014
University of North Carolina A And T State Greensboro, NC
  • 3.35 GPA 
  • American Society of Safety Engineers (ASSE) member from 2011-2014
  • Aggies Toastmasters Club (Public Speaking Group)
  • Graduated Cum Laude
  • Recipient of BB&T Football Scholarship Award
  • Recipient of VA (Veteran's Administration) Scholarship
Skills


  • Flight plan filing
  • Route planning
  • Physically fit and agile
  • Computer-savvy
  • Deadline-driven
  • Deadline-oriented
  • Project management
  • Effective leader
  • Effective time management
  • Microsoft applications skills
  • In-depth OSHA knowledge
  • Consistently meet goals
  • Organized
This resume is created in 7 minutes.
Summary

Dedicated, customer-focused professional seeking a career opportunity with CBW Properties. I am committed to delivering quality results by being a proactive listener and an effective problem solver. I place a strong value on teamwork, inclusiveness, continuous learning and providing remarkable customer service.

Skills
  • Self-directed and Resourceful
  • Attention to detail
  • Team builder
  • Financial data analysis
  • Microsoft Office Products
  • Yardi/Entrata
  • Leasing Desk
  • MRI Property Management Software
Experience
Store Associate, 08/2017 to Current ALDI Bloomington, IL
  • Manage cash drawer, cashier service
  • Deliver prompt and friendly customer service
  • Maintain/stock store inventory
  • Assist with store presentation
Server, 09/2017 to Current Cheddar's Scratch Kitchen Bloomington, IN
  • Greet and welcome customers, provide menu options
  • Deliver prompt service, attend to guests needs
  • Prepare bill, complete payment transactions
  • Assist team members to provide the best service possible
Customer Service Representative, 06/2017 to 09/2017 State Farm Agent Office Bloomington, IN
  • Indiana Licensed Property & Casualty Producer providing remarkable customer service.
  • Maintain customer accounts, provide insurance quotes and procure insurance policies for customers. 
  • Process premium payments, analyze billing questions, reconcile accounts and deliver bank deposits.
  • Leverage needs based knowledge of customers to successfully market State Farm products.
Sales Associate/Buyer, 10/2016 to 07/2017 Clothes Mentor Bloomington, IL
  • Greet patrons with prompt friendly customer service.
  • Provide customized fashion consulting.
  • Procure inventory through customer buys.
  • Conduct sales, returns and inventory purchase transactions.
  • Stage store displays, upload Instagram advertising, conduct market research.
Leasing Consultant, 09/2015 to 09/2016 Hilltop Ridge, Dolben Manchester, NH
  • Greet prospective residents, contact leads, schedule appointments.
  • Deliver professional property tours, ensure complete application process, credit history, background checks, income verification.
  • Inspect apartments for move-ins/move-outs, submit work orders.
  • Prepare all lease documents, receive monies for deposit/rent.
  • Completed NALP (National Apartment Leasing Professional) certification course, conduct periodic market research.
Finance Specialist, 10/2004 to 08/2015 State Farm Insurance Bloomington, IL
  • Develop training manuals, design and deliver PowerPoint training presentations, administer training for new team members.
  • Verify invoices for accuracy and process payments to vendors.
  • Communicate effectively to business partners financial reporting requirements.
  • Lead department team members in record retention procedures.
  • Serve as a point of contact for work flow management in department.
  • Coordinate department team building events, manage budget and expense reporting.
  • Write Accounting Operation Procedures for financial data reporting.
  • Manage Excel spreadsheets for financial balancing, create database queries to collect statistical data, utilize pivot tables for financial analysis.
Guidance and Control System Specialist, 05/1989 to 05/1993 USAF - Dyess Air Force Base Abilene, TX
  • Managed avionic flight control systems on C-130 Aircraft.
  • Served on overseas flight missions providing troop support.
Education
Bachelor of Business Administration (BBA): Business Management, 2012 Lincoln College Normal, IL, USA
  • Graduated Magna Cum Laude.
Associate of Applied Science: Accounting, 2003 South Puget Sound Community College Olympia, WA, USA
  • Graduated Summa Cum Laude.