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Skillful Health System Specialist resume

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Career Overview
Experienced Computer Systems Analyst with diverse industry experience in corporate, Healthcare, insurance and government. Professional expertise includes systems applications, disaster recovery planning and information protection analysis. Versed in multiple software systems including Epic (certified-Health Information Management and Identity), AllScripts, Meditech, OnBase and Cerner systems. 
Work Experience
Kaiser Permanenete Greenwood Village, CO Systems Administrator | Application Services Group (ASG) 06/2017 to Current

• End user support included troubleshooting, root cause analysis and permanent resolution of system issues that included collecting, consolidating and analysis of service metrics to facilitate decision making related to service improvements.
• Supported infrastructure Change management in an enterprise organization that resulted in stronger compliance of HIPAA and SOX requirements within ITIL change and release management practice and application delivery processes
• Provide tier 2 support of Document Management System for technical and data issues related to web-based application that resulted in identification of critical application failures
• Provided end user support including troubleshooting, root cause analysis and permanent resolution of system issues that resulted in a reduction of service tickets
• Oversaw various implementation and re-engineering projects from conceptualization to completion

Kaiser Permanente Senior Business System Analyst - Consultant 09/2016 to 06/2017
  • Liaison between the business partners and IT Team
  • Provisioning for business partner accounts across multiple servers
  • Active Directory access administration
  • SharePoint System Administrator- CSC Production Support Team
  • Maintained real-time Root Cause Analysis and Change Management process improvements
  • Developed, implemented and monitor post-process improvements
  • Monitored production batch and ad hoc jobs ensuring proper function
  • Resolved technical and functional issues and developed recommendations and action plans
Oxford Global Resources Epic HIM/Identity Application Analyst - Consultant 01/2016 to 05/2016
  • Design, build, test, validation of Epic HIM modules
  • Identity/Security
  • Support Care Connect (Epic) applications
  • Stabilize and optimize
  • Troubleshoot, diagnose and correct system errors
  • Documentation
Catholic Health Initiatives Epic Certified HIM Application Analyst 10/2014 to 12/2015
  • Epic Implementation HIM Build Analyst 
  • Build, test, and validate Epic software for multiple applications or modules
  • Verify all systems are fully tested before implementation into production
  • Troubleshoot systems and application problems in the test and production environments 
  • Configure Epic for OnBase HIM
  • Release of Information - Workstation Profile and Print Groups
  • Deficiency Tracking - Signature Deficiency Settings
  • Configure Document Types (Document Crosswalk and Indexing Testing)
  • Scanned Image Configuration - Optimization
  • Standardization of documentation and the integration of applicable standards and practices
Recondo Technology Consultant (Revenue Cycle) 01/2013 to 06/2013
  • Managed large scale multi-facility implementations of revenue cycle software in hospitals and clinics nationwide
  • Project Manager for project scheduling, timescales and costs
  • Mapping of charge masters, payer contracts, HIS integration documents, HL7 feeds
  • Implementation and Activation
New West Physicians Consultant (EHR Application Analyst Information Systems- AllScripts) 03/2012 to 07/2012
  • Application Analyst, EHR Allscript
  • System Administrator (Allscripts Patient Portal)
  • Trainer
Catholic Health Initiatives Consultant (Application Analyst Cerner / Identity Management) 05/2011 to 03/2012
  • Cerner/Application Analyst
  • Break/fix, optimization Cerner liaison
  • Identity Management Security
Select Specialty Hospital Health Information and Credentialing Manager 06/2008 to 08/2009
  • Provided strategic direction on prioritization, integration and resource application.
  • Assured compliance with federal, local, state, regional and CMS requirements.
  • Documented business requirements, functional specifications and training procedures systems and PPS/DRG coding.
  • Managed credentialing staff while promoting corporate-wide adherence to all by-laws, industry trends and regulations as well as enhancing current internal policies and procedures.
Education and Training
Health Information Management Regis University, Denver, CO
Medical Assistant Pima Medical Institute
Medical Billing, Coding and Transcription Parks College


  • Deficiency Tracking
  • Hospital Coding 
  • Release of Information 
  • Identity 

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Job-winning Health System Specialist resume

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Professional Summary

A certified salesforce developer with more than three years of versatile experience. A highly seasoned and accomplished consultant with a strong record of client satisfaction, adept at explaining highly complex data systems to a wide variety of audiences. Proven multitasker, proactive and willing to take up responsibilities that would ensure mutual growth and success.

  • Apex triggers
  • VisualForce pages
  • Apex controllers/classes
  • Lightning Components and SLDS
  • Reports and Dashboards
  • Workflows/ Process Builders
  • Validation rules/ Assignment rules
  • Heroku Deployment
  • Postgres/Oracle DB/ DB2
  • Node JS/ JavaScript/ jQuery
  • IDE
  • Sales Cloud/ Marketing Cloud Journeys
  • Web Services
  • Custom application design and development
  • Client/Customer Interaction
  • Onsite/offshore Team Management
  • Requirement gathering and impact analysis
  • Agile based project development
  • Salesforce Training and mentor-ship
  • Change Set/ Jenkins and Git
  • C++/C--/C/C# / Java
  • Salesforce Certified Platform Developer II
  • Salesforce Certified Platform Developer I
  • Salesforce Certified App Builder
  • Oracle Certified Professional, Java Se 6 Programmer
  • IBM Certified DB2 9 Database and Application Fundamentals
  • Microsoft Certified Technology Specialist (.Net Framework 3.5, Asp.Net Applications)
Work History
Solution Specialist, 07/2016 to Current
Deloitte Digital Orlando, Florida
  • Handled multiple projects in parallel playing important roles for several industries like Public Sector, Technology and Telecommunications.
  • Led a team of 6 and played point for the developers coordinating with the design, functional and testing teams. Played roles like the SME, Senior developer and Technical Analyst in various agile projects.
  • Built frameworks and components that could be reused by several projects.
  • Collaborated with design and functional teams to identify essentials for platform migration and design changes as project scope expanded.
  • Have communicated technology concepts to business audience in a clear and concise manner to address, analyze and solve market defects.
  • Designed and developed applications in Salesforce using Apex, SOQL, Visualforce, triggers, custom objects, custom fields, page layouts, process automation, Apex Callouts, Web Services, Batch jobs, Schedule jobs, test classes, query plans, NodeJS producers and consumers on Heroku, anonymous scripts for periodic data updates, queues/public groups and Manual Sharing.
  • Integrated several external systems like informatica, PeopleSoft and other vendor AI applications to enhance the client's business model.
  • Leveraged the use of several powerful platforms like Heroku and marketing cloud to improve the quality of the solutions.
System Analyst, 11/2015 to 06/2016
CHEP Orlando, Florida
  • Created assignment rules for Siebel CRM system. Analyzed the design and plan for migrating the Siebel CRM system to Salesforce
  • Gathered business requirements for the new system and challenges in the existing system to analyze the monetary value and its impact. Provided production support to telesales and business users.
Business Analyst, 02/2015 to 10/2015
Venture Accelerator, UCF Orlando, Florida
  • Designed business rules and maintained reports for various market research strategies.
  • Set up queues/public groups for business processes and built processes to send out emails and outbound messages.
  • Maintained and enhanced the Drupal CMS system
Master of Science: Computer Science, 2016
University of Central Florida - United States
Bachelor of Science: Computer Science, 2014
Anna University - India
Finishing School Diploma: ASP.Net and Java, 2013
Digiterati - Orlando, FL
  • Honored with 3 Applause Awards at Deloitte Digital for practitioner mentorship, project contributions and reusable component implementation
  • Published "Public emergency services and monitoring system using data grids and mining" in the Scopus International journal
  • Received Best Paper Award at the National Conference on Recent Advances in Computing and Communications
  • Presented at the international conference on data mining and soft computing techniques

Top Health System Specialist skills

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Experienced Health System Specialist resume

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Professional Summary
A skilled and motivated professional in the public health and health and wellness industry.  An exceptional communicator who has strong leadership and relationship-building skills that consistently and reliably protects the health and well-being of individuals, families, and communities through promotion, education, advocacy, leadership and encouragement.
  • MS: Windows, Word, Excel, and PowerPoint
  • Creating public health service announcements
  • Creating professional presentations
  • Relationship building
  • Conflict resolution
  • Research
  • Patient support and advocacy
  • Wellness
  • Timeline management
  • Strong oral and written communication skills
  • Charismatic and inspirational public speaker
  • Strong work ethic
  • Analytical thinker
  • Takes initiative
  • Organizational development
  • Interpersonal skills
  • Problem-solving
  • Personable and trustworthy
  • Effective leader
  • Operations management
  • Goal attainment
  • Staff training/development
Master of Public Health: M.P.H., December 2015
Purdue University Global - Davenport, IA
  • GPA: 4.0                                    
  • Graduated Summa Cum Laude                                    
  • Golden Key Honors                                    
  • President's List Honors
Bachelor of Science: Health and Wellness, October 2012
Purdue University Global - Davenport, IA
  • GPA: 3.95
  • Graduated Magna Cum Laude
  • Golden Key Honors
  • President's List Honors
Bachelor of Arts: Justice Studies, January 2009
Montclair State University - Montclair, NJ
  • Emphasis in Justice Systems
  • Minor in Sociology
Relevant Coursework
  • Stress-Critical Issues in Management and Prevention / Mapping the Mind-Body Divide
  • Creating Wellness: Psychological and Spiritual Aspects of Healing
  • Contemporary Diet and Nutrition / Whole Foods Production
  • Nutrition Across the Human Life Cycle / Nutrition for Special Populations
  • Health Behavior Theory and Health Policy
  • Cultural Diversity in Public Health / Health Education and Communication
  • Organizational Development for Healthcare
  • Occupational and Environmental Health / Principles of Epidemiology
  • Disaster Management for Public Health Professionals
  • Grant and Contract Writing / Public Health Program Development
  • Human Sexuality / Sociology of Sexuality
  • Sociology of the Family / Sociology of Gender
  • Current Trends in Exercise & Fitness-Aging Well Across the Lifespan
Work History
General Manager , 04/2019 to Current
Planet FitnessWest Berlin, NJ
  • Worked with support teams to resolve issues with product, service or accounting areas.
  • Worked directly with management, regional manager, and team member developer to brainstorm, discuss strategy and mitigate issues.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Maintained organized, safe and clean facility to keep productivity high and maximize customer satisfaction.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Trained, coached and mentored staff.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
Public Health Consultant/Educator, 01/2016 to Current
Self-EmployedTabernacle, NJ
  • Performs speaking engagements in local communities on teen suicide prevention, including the warning signs and how to support someone who is contemplating suicide (developed and provides informational pamphlets with phone numbers and names of support groups).
  • Arranges discussion groups for adolescents and teens who have been or are being bullied in order to have an open dialogue about their experiences.
  • Offers information sessions to senior citizens about the rapid increase of sexually transmitted diseases and ways to prevent the spread of them, and cancer health literacy and the effects on older adults with cancer.
Health And Wellness Consultant (Holistic), 09/2015 to Current
Self-EmployedTabernacle, NJ
  • Works directly with individuals by offering advice about healthy meal plans and the role of diet, the benefits of regular exercise, strategies to deal with stress, preventive medicine, and personal wellness.
  • Promotes the use of goals to help with overcoming negative lifestyle factors, choices, and behaviors.
  • Responsible for educating and providing recommendations to individuals who are seeking alternative forms of healing and treatment.
  • Responsible for providing support and resources on coping with loss, grief, and trauma.
Team Member (Planet Fitness) , 04/2018 to 04/2019
Planet FitnessWest Berlin, NJ
  • Entered details such as payments, account information and call logs into computer.
  • Assisted members in by answering questions, responding to inquiries and handling telephone requests.
  • Logged and scanned supporting documentation information in member files.
  • Demonstrated awareness of liability issues.
  • Worked directly with management.
  • Taught members the proper use of workout and fitness equipment.
  • Scheduled and conducted fitness orientation appointments with new members.
  • Maintained cleanliness of the group fitness room, mirrors, floor and fitness equipment.
  • Served as a point of reference for fitness expertise within the club.
  • Greeted and interacted with members and guests as they entered and exited the facility.
  • Conducted facility tours per week to interested guests.
  • Promoted a safe and interactive environment for members.
Public Health Educator , 05/2017 to 09/2017
Monmouth Regional High SchoolTinton Falls, NJ
  • Provided assistance and support, informational material, and education when needed in regards to LGBTQIA+ (Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, and Asexual) students.
  • Created trainings (cultural competency) to assist educators and staff in developing individual and interactive awareness and understandings, and to recognize certain cultural knowledge that will help them to work with students from diverse cultural and linguistic backgrounds.
Banquet Server, 01/2013 to 08/2017
Branches CateringWest Long Branch, NJ
  • Follow all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Develop and maintain positive working relationships with others to reach business goals.
  • Consistently provide professional, friendly and engaging service.
Public Health Educator/Health And Wellness Consultant, 05/2013 to 04/2017
Project LIVENewark, NJ
  • Public Health Educator/Health and Wellness Consultant to Supportive Housing Counselors and Consumers
  • Advised counselors and managers on public health issues regarding consumers.
  • Provided recommendations and guidance on healthy diets with a fixed income, workout plans, strategies to reduce stress, and in buying nutritional items that were needed when consumers were recently diagnosed with a medical condition.
Residential Counselor, 03/2009 to 04/2013
Carrier Clinic: East Mountain Youth LodgeBelle Mead, NJ
  • Responsible for providing 24 hours care on a close and personal basis.                           
  • Assisted in establishing an appropriate home environment that provided supervision and support for a range of daily living activities for group home residents and day to day household functions of the lodge.
Banquets, Hostess, Dining Room Attendant, Security Officer, 01/2005 to 03/2009
Marriott Corporation (Bridgewater Marriott)Bridgewater, NJ

**Employee of the Month

  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Immediately reported accidents or unsafe conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Patrolled all areas of the property; conducted daily physical hazard inspections; assisted during emergency situations; and defused disturbances.
Probation Office Intern (Juvenile Probation Intern), 07/2008 to 12/2008
Somerset County CourthouseSomerville, NJ
  • Organized client documentation by checking files and verifying completeness of notes.
  • Screened offender referrals sentenced to probation and completed intake interviews and paperwork.
  • Oversaw community service, observed court decisions, acted as a conditional discharge officer, participated in searching houses, and filled in for probation officers when they were out of the office.
  • CPR and First Aid 
  • Certificate in Immunization Essentials 
  • Certificate in Epidemiology in Public Health 
  • Certificate in Study Types in Epidemiology
  • Certificate of Course Completion in Global Health 
  • Certificate of Course Completion Recognizing an Outbreak
  • Certificate in Introduction to an Outbreak Investigation
  • Certificate in Incident Command System for Healthcare/Hospitals (FEMA) 
  • Certificate in Applying ICS to Healthcare Organizations for Hospitals (FEMA) 
  • Certificate in National Institutes of Health Office of Extramural Research training course in “Protecting Human Research Participants” 
Additional Information
  • Volunteerism: Breast Cancer Awareness walks and runs, Women's Center at Montclair State University, and Hurricane Sandy Relief  
  • Understanding of the Readiness of Change and PAR-Q Questionnaire  
  • Knowledge of disaster management roles
  • Developed a CARE project: Are schools free from mold after Hurricane Sandy?
  • Created a health and wellness business plan: Attention on alternative methods for those that are dealing with grief, stress, loss, health issues, and negative life changing events (Second Chances: The Integrated Approach to Healing)
  • Developed a proposal for cultural competency training for hospitals
  • Created health promotion campaigns: Chewing Tobacco and Kidney Disease
  • Created educational powerpoint presentations: Immunizations, Cultural Competency, Super-Sized Sugary Drinks vs Legalizing Marijuana, Teen Suicide, Organic vs Conventional, Nutrition Education, and Health and Wellness Perspectives
  • Prepared and developed a lecture for a course: Complementary and Alternative Medicine (powerpoint, lecture notes, handouts, and syllabus)
  • Developed a public health program (Cancer Health Literacy Outreach Program for Older Adults)
  • Created pamphlets: Why Whole Foods are Great for You and Teen Suicide Prevention
  • Developed public health service announcements: School Entry Immunizations for Children and Radon: The silent killer
  • Capstone report (thesis): Cancer Health Literacy Outreach Program: Cancer Health Literacy and the Effects on Older Adults with Cancer

Furnished upon request 

**Examples in the above mentioned can be seen in portfolio