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Professional Summary

Seasoned and multifaceted in a wide array of skills in aerospace and Healthcare Care Management. Dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and help bring better outcomes to an organization and teams.

Skills
  • Strong analytical skills to evaluate performance outcomes
  • Superior communication skills – verbal and written
  • Strong problem solving and decision making skills 
  • Able to understand and execute processes 
  • Ability to develop and maintain relationships with all levels within and outside the organization 
  •  Ability to work under pressure
  • Policy and program development expertise
  • Government audit experience
Work History
Administrative Specialist C, 04/2017 to Current
Kaiser Permanente Renton, WA
  • Lead a Rapid Process Improvement Workshop (RPIW) to create and implement a new comprehensive scheduling processes for the Care Partner group.
  • Managed over 100 schedules and timekeeping for Nurse Managers in Care Management and Consulting Nurse Department.
  • Composed and prepared daily, monthly, and quarterly reports and payroll for Nurse Managers.
  • Reduced overhead by taking on more responsibility with creative and administrative projects.
Health Unit Coordinator (Clinical Internship), 02/2017 to 03/2017
Good Samaritan Hospital Puyallup, WA
  • Maintained an organized and efficient work environment and filed and maintained patient records. 
  • Helped maintain the hospitals quality assurance and control programs and ensured compliance with HIPAA, JACO and OSHA regulations.
  • Work with Charge Nurse to facilitate effective patient care and necessary transfers. 
Level III Nondestructive Inspector, 10/2011 to 06/2016
URS Corporation/PAE WA
  • Non-Destructive Testing Lead and "Responsible Level 3" of entire Pacific region for the company.
  • Leading and implementing a comprehensive compliance program for NDT employees throughout the company.
  • Created and implemented new testing and study materials for potential candidates and successfully tested and certified new NDT employees for the company with testing materials in line with NAS-410 standards.
  • Developed and implemented policies, procedures, structures and acted as a subject matter expert on related laws and standards.
  • Created standard operating procedures and carried out strategies to increase program effectiveness. 
  • Conduct audits for the government over site and company. 
NDI Journeyman, 12/2006 to 09/2011
United States Air Force Holloman AFB, NM
  • Responsible for performing non-destructive testing methods including magnetic particle, penetrant, x-ray, eddy current, and ultrasonic testing.
  • Reviewing and understanding of drawing and specification requirements for all aircraft systems.
  • Process parts and interpret findings in accordance with specifications and requirements.
  • Provided training to personnel in the proper use of NDT equipment.
  • Conducted detailed tests to identify and prevent in-flight anomalies. 
Education
MHA: Healthcare Administration, 2017
University of Phoenix - Phoenix, AZ
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Professional Summary
Patient-focused Registered Nurse with a background in medical-surgical ICU care.
Licenses
Registered Nurse (ADN) 2015-Present 
 
Basic Life Support (BLS) Certification 2015-Present
 
Advanced Cardiac Life Support (ACLS) Certification 2016-Present
 
NIH Stroke Certification 2015-Present
Professional Experience
08/2015 to Current
Registered Nurse Cleveland Clinic Garfield Heights, OH Disciplined, energetic employee who quickly establishes rapport with patients and colleagues, while providing sound, ethical care for one to three patients in a medical-surgical ICU. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. As a charge nurse, I implemented new floor assignments based on evaluation of staffing requirements, as well as responded to all rapid responses and code blue calls within the hospital.

05/2013 to 08/2015
Health Unit Coordinator Cleveland Clinic Garfield Heights, OH Placed all order sets taken from physicians into epic. Called in all consults to other medical specialties, answered phone calls, all while maintaining patient privacy according to Cleveland Clinic policies.
05/2009 to 05/2013
Nursing Assistant Cleveland Clinic Garfield Heights, OH Delivered high-quality and compassionate treatment to all patients on a 21 bed surgical step down unit. Responsible for taking all vital signs and recording them into epic, as well as providing hands on care as determined by registered nurses.
Education and Training
2015
Associate of Applied Science: Nursing Cuyahoga Community College Highland Hills, OH
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Summary
Seeking to obtain a position with Mayo Clinic in Jacksonville,  that would allow me the opportunity to utilize my 24 years of Healthcare experience, emphasizing compassion, adaptability, and teamwork.
Skills
Strong Medical Terminology, Patient Care, Customer Service, Time Management, Oral/Written Communication, Employee Training. Adaptability, Excellent anticipation skills, Critical Thinking and Problem Solving.
Work History
01/2009 to 04/2017
Surgical Technologist / Health Unit Coordinator Baptist Medical Center - Beaches Jacksonville Beach, FL
  • Responsible for all patient care on unit as well as serving as a Patient Service Representative.
  • Assisted doctors with surgeries and non-invasive procedures.
  • Trained new staff on quality control procedures.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Changed sterile dressings.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
01/2005 to 01/2009
Surgical Technologist Cox Health South Springfield, MO
  • Level 2 Trauma Center.
  • Trained in all specialties with an emphasis on Interventional Vascular Procedures and Bariatrics.
  • Responsible, along with team members to ensure that proper equipment and supplies are available in the operating room for each procedure.
  • Scrubbing and Assisting Surgeon in all multi-specialties, as directed by Surgeon.
10/1997 to 04/2005
Surgical Technologist Baptist Medical Center Jacksonville, FL
  • Trained in all specialties with the emphasis on Vascular Procedures.
  •  Responsible, along with team members to ensure that the proper equipment and supplies are available in operating room fore each surgery.  
09/1994 to 09/1997
Front Desk Attendant - Radiology Mayo Clinic Jacksonville, FL
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Scheduled and assisted patients to Radiology Procedures.
  • Assisted with patient transfer and ambulation.
  • Maintained a clean, healthy and safe environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
Associates: Nursing Pre-requisites Florida State College - Jacksonville
Nursing
1997
Certificate, Surgical Technology,: Surgery
Florida State College - Jacksonville
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Professional Summary
Extensive medical background and experience.  I strife to make everyone around me more positive and efficient.  Leading by example
Skills
Work History
Certified Health Unit Coordinator Jul 2008 - Current
Lawrence + Memorial Hospital New London, CT
Coordinates the work flow of 5.2, Respiratory/Renal nursing unit.  Facilitates all disciplines (physicians, nursing staff, other departments, visitors, and most important- patients ) to work together efficiently, thoroughly, in the most positive, cheerful, atmosphere possible.
Certified Health Unit Coordinator Jun 2000 - Mar 2008
Autumn Lake Healthcare at New Britain New Britain, CT
Coordinated the building and setting up of a Subacute Unit in the Skilled Nursing Facility.
Administrative Assistant of Emergency Department Jul 1993 - Jul 2000
The Hospital of Central Connecticut: Emergency Room New Britain, CT
Worked directly under Dr Stephen Wolfe, Director of Emergency Services and Patti Lamonica, Nurse Manager of Emergency Services.  Dealt with all issues of department: Staffing, equipment, supplies, payroll, patient and family complaints.
Certified Health Unit Coordinator Mar 1983 - Jul 1993
Lawrence + Memorial Hospital New London, CT
same position as now, except worked on night shift 11pm to 7am covering the whole hospital
Unit Secretary (CARDIAC TELEMETRY UNIT) Jun 1976 - Jun 1999
Hartford Hospital Hartford, CT
All Unit secretary duties along with watching cardiac telemetry monitors
Patient Care Assistant (PCA) Apr 1970 - Jun 1976
Kimberly Hall North Windsor, CT
Assisted patients in personal care, took vital signs
Nursing student, patient care aide 1968 - 1971
Hartford Hospital Hartford, CT
As a full time nursing student, I worked as a PCA but was allowed to do all duties and treatments that nurses did, except passing medications
Education
Associate of Science: Nursing Left school prior to last semester
Capital Community College Hartford, CT
Associate of Science: Nursing 3 year diploma program. I completed only two.
Hartford Hospital Hartford, CT