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Skillful Health Unit Coordinator resume

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Professional Summary

Seasoned and multifaceted in a wide array of skills in aerospace and Healthcare Care Management. Dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and help bring better outcomes to an organization and teams.

  • Strong analytical skills to evaluate performance outcomes
  • Superior communication skills – verbal and written
  • Strong problem solving and decision making skills 
  • Able to understand and execute processes 
  • Ability to develop and maintain relationships with all levels within and outside the organization 
  •  Ability to work under pressure
  • Policy and program development expertise
  • Government audit experience
Work History
Administrative Specialist C, 04/2017 to Current
Kaiser Permanente Renton, WA
  • Lead a Rapid Process Improvement Workshop (RPIW) to create and implement a new comprehensive scheduling processes for the Care Partner group.
  • Managed over 100 schedules and timekeeping for Nurse Managers in Care Management and Consulting Nurse Department.
  • Composed and prepared daily, monthly, and quarterly reports and payroll for Nurse Managers.
  • Reduced overhead by taking on more responsibility with creative and administrative projects.
Health Unit Coordinator (Clinical Internship), 02/2017 to 03/2017
Good Samaritan Hospital Puyallup, WA
  • Maintained an organized and efficient work environment and filed and maintained patient records. 
  • Helped maintain the hospitals quality assurance and control programs and ensured compliance with HIPAA, JACO and OSHA regulations.
  • Work with Charge Nurse to facilitate effective patient care and necessary transfers. 
Level III Nondestructive Inspector, 10/2011 to 06/2016
URS Corporation/PAE WA
  • Non-Destructive Testing Lead and "Responsible Level 3" of entire Pacific region for the company.
  • Leading and implementing a comprehensive compliance program for NDT employees throughout the company.
  • Created and implemented new testing and study materials for potential candidates and successfully tested and certified new NDT employees for the company with testing materials in line with NAS-410 standards.
  • Developed and implemented policies, procedures, structures and acted as a subject matter expert on related laws and standards.
  • Created standard operating procedures and carried out strategies to increase program effectiveness. 
  • Conduct audits for the government over site and company. 
NDI Journeyman, 12/2006 to 09/2011
United States Air Force Holloman AFB, NM
  • Responsible for performing non-destructive testing methods including magnetic particle, penetrant, x-ray, eddy current, and ultrasonic testing.
  • Reviewing and understanding of drawing and specification requirements for all aircraft systems.
  • Process parts and interpret findings in accordance with specifications and requirements.
  • Provided training to personnel in the proper use of NDT equipment.
  • Conducted detailed tests to identify and prevent in-flight anomalies. 
MHA: Healthcare Administration, 2017
University of Phoenix - Phoenix, AZ

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Job-winning Health Unit Coordinator resume

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Goal-driven medical professional with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working in hospital, dental, and geriatric settings to handle all provider and patient needs. Good interpersonal and communication skills.

  • Organized
  • MS Office proficient
  • Active listening skills
  • Staff training and development
  • Customer service expert
  • Resolution-oriented
  • Time management
  • Dependable and reliable
  • Excellent multi-tasker
  • Cash handling accuracy
  • Opening/closing procedures
  • Employee supervision
  • Front Office Management 
  • Team collaboration
  • Medical terminology knowledge
  • Patient relations
  • Performing patient intakes
  • Health and wellness expertise
  • Processing payment
Forrest General Hospital | Hattiesburg, MS Health Unit Coordinator 12/2016 - Current

Lead the planning and achievement of goals and objectives consistent with the agency mission and philosophy. Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance. Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.

Manor Nursing Home | Hattiesburg, MS Medical Administrative Assistant 10/2014 - 09/2016

Managed clerical needs of company employees, including copying, faxing and file management. Sorted and distributed business correspondence to correct department or staff member. I respond to telephone inquiries from clients, vendors and the public. Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy office with providers. Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.

General Dynamics Systems | Hattiesburg, Ms Customer Service Representative 07/2011 - 05/2014

Communicated with supervisors to escalate customer concerns, store issues and inventory requirements. Cultivated strong value-added relationships with customers by delivering product knowledge to drive business development. Tracked each interaction for auditing, reporting and training purposes. Informed customers on billing procedures, processed payments and provided assistance to set up payment options. Reviewed account and service histories to identify trends and unaddressed issues.

Education and Training
Pearl River Community College | | Poplarville, MS, United States Associate of Science in Dental Hygienist 2021
Columbia High School | | Columbia, MS, United States High School Diploma 2011

Graduated with a 3.3 GPA

Graduated with honors.

Professional Affiliations
  • Certified Dental Assistant
  • CPR certified
  •  Virtual Association for Administrative Professionals (VAAP), member 2012 - Present
  • Member, Alumni Association

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Experienced Health Unit Coordinator resume

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I am a high energy, fast learner, willing and eager to learn new things. I am currently living in Illinois moving to the Dallas area. I have been in the medical field for roughly 8 years. I also have 10 years in high volume retail management. 
  • Epic Super user
  • HIPPA focused
  • Able to multi task
  • Able to delegate
  • 10 years Management
  • 8 years Healthcare 
  • excel/ Microsoft 
  • Extreme interpersonal skills
11/2016 to Current
PSR Behavior and Consulting Wheaton, il I currently am in the roll of a PSR. I work directly with 3 physicians. I answer multiple phone calls, and direct them where needed. I problem solve insurance issues/ medication issues. I schedule appointments for patients, reps, and other physicians.
11/2000 to 02/2003
Department Manager Pottery Barn Oak Brook, IL I was responsible to maintaining a strong staff, and department. I was responsible for hiring/firing of staff. I did payroll, scheduling, merchandising, and kept the department up to the company standards.
06/2010 to 11/2016
Unit Secretary/ Health Unit Coordinator Northwestern Medicine Geneva, IL
Answering multiple phone calls on a fast paced medical unit. I paged multiple physicians, and other health care staff. Admitting/discharging patients to appropriate locations. Transferring patients to other units/surgery.  I delegated tasks to staff on the floor. I entered medical records, and other pertinent information. I was on multiple committees, and was given many RE for my commitment and dedication.
I was responsible for making sure the floor ran smoothly.
11/2016 to 01/2018
PSR Behavioral Medicine & Consulting Wheaton, IL I currently am in the roll of a PSR. I work directly with 3 physicians and 3 therapists. I answer multiple phone calls, and direct them where needed. I problem solve insurance issues/ medication issues. I schedule appointments for patients, reps, and other physicians.
01/2018 to Current
Practice Operation Supervisor Behavior Medicine & Cosulting Wheaton, il I am responsible for the " Day to Day " operations of the office. I am responsible for the billing/ hospital charges for the physicians. I do the scheduling/ ordering of supplies/ making sure office policies/ financial policies are up to date/ oversee the PSR/ and make sure the office runs smoothly. 
Education and Training
general Kiswaukee College Malta, IL, united states I have my CNA, also have taken general courses
Real Estate IDFPR I also have my Real Estate license
Activities and Honors
Hiring committee
Lift equipment committee
Both with Northwestern Medicine