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Professional Summary
Healthcare Administrator with  over 17 years of radiology experience and 5 years of direct management experience. Focused on team coordination and leadership to provide exceptional employee and patient satisfaction.
Skills
  • Effective leadership and communication     
  • Customer-oriented
  • Excellent organizational skill with attention to detail
  • Microsoft Office, Epic, Radnet
  • HIPAA compliance
  • Operations management
  • Risk Management
  • Quality improvement skills
  • Budgeting expertise     
  • Knowledge of medical billing, compensation and benefits
.
Work History
Healthcare Administrator, 11/2015 to 03/2018
Houston Methodist Hospital – Houston, TX
  • Identified process improvements in the day-to-day functioning of the imaging department.
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
  • Participated in facility surveys and inspections made by authorized governmental agencies
  •  Consistently complied with applicable laws and regulations and ensured facility adhered to DMV, OSHA, JACHO and ACR regulations.
  • Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.
  • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency, reduced costs, achieve operational goals and targets.
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
  • Coordinated the allocation imaging equipment and supplies within the facility and established guidelines for efficient, economical use
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a positive work environment.
  •  Interpreted and communicated new or revised policies to staff.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility leadership team to improve morale and teamwork.
  • Established standards for selection, promotion and termination of staff.
  • Conducted monthly staff meetings to educate staff and facilitate good communication.
  • Assigned employee areas, scheduled staff breaks, maintained all employee time cards, vacation requests and authorized departmental overtime.
  •  Analyzed patient feedback to identify opportunities for staff recognition as well as areas for improvement.
  •  Administered job knowledge assessments and competency testing for certification-level training.
Radiology Instructor-Magnetic Resonance Imaging, 06/2012 to Current
Lone Star College Systems – Cypress, TX
  • Taught introductory and upper level courses in Radiology and Magnetic Resonance Imaging to an all-ages college classroom.
  • Traditional and online setting
  • Developed courses in line with the curriculum requirements of the Radiology Department.
  • Wrote course materials such as syllabus, homework assignments, handouts, midterms and final examinations
  • Facilitate online discussions with students.
  • Interviewed candidates for Radiology and MRI programs.
  • Developed and delivered engaging lectures to Radiology students
  • Monitored clinical training at various hospitals
Diagnostic Imaging Manager, 09/2013 to 11/2015
Harris Health – Houston, TX
  • Organized the department in accordance with administrative guidelines in order to provide quality services for our patients.
  • Strategically planned methods to achieve operational goals and targets.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Supervised and managed the daily activities of a clinical team consisting of fifteen MRI technologists.
  • Assisted in resolving and satisfying client requests and internal operational issues. 
  • Communicated effectively with physicians to ensure quality images were obtained.
  • Properly maintained MRI equipment and supplies.
  • Assigned and scheduled MRI technologist.
  • Identified process improvements in the day-to-day functioning of the MRI department. 
  • Administered new employee training, job knowledge assessments and competency testing for the MRI technologist. ·
Lead MRI Technologist, 2001 to 10/2013
Memorial Hermann Healthcare Systems – HOUSTON, TX
  • Training and guide new MRI technologist.
  • Properly calibrated and adjusted MRI equipment to ensure precise quality images.
  • Carefully review images to ensure all views obtains.
  • Performed both routine and emergency diagnostic MRI procedures.
  • Maintained current knowledge of developments in technical instrumentation.
  • Coordinated daily outpatient and inpatient schedules with MRI staff.
Education
Master Of Business Administration : Health Systems Management, 2016
Grand Canyon University -
Health Systems Management
Bachelor of Science: Radiologic Science, 2010
Midwestern State University -
Radiologic Science
Associate of Applied Science: Radiologic Science, 2001
Houston Community College -
American Registry of Radiologic Technologists (ARRT) -
#356830-RT (RT), CT, MR  
Texas Medical Board (TMB)​
Basic Life Support (CPR)

​

This resume is created in 7 minutes.
Professional Summary
Honorably retired Naval veteran with 20 years expertise includes leadership development, community outreach, contract enforcement, wage negotiation, strategic planning, budget analysis, process development. Adept at fostering positive relationships with cross-functional groups, conveying new and complex ideas and effectively interacting with key stakeholders within all levels of an organization.Talented professional and strategic planner possessing a solid understanding of accounting, fiscal analysis and financial reporting. Excels at building dynamic teams that achieve continual process improvement.
Education and Training
Bachelor of Arts: Business Administration 2016 University of Management and Technology, Arlington, VA 3.5 GPA
Associate of Arts: Business Administration 2011 University of Management and Technology, Arlington, VA 3.3 GPA
Skill Highlights
  • Staffing Management Ability
  • Strong knowledge of health care delivery systems
  • Staff Training and Development
  • Exceptional Process and Risk Management Skills
  • Effective Time Management Skills
  • Excellent Interpersonal Skills
  • Exceptional Organizational Skills
  • Proficient in Microsoft Office Suite
  • Tricare
  • Analytical, Detailed-oriented
  • Fiscal Policies and Management
  • Superior Project Management
Professional Experience
Northern Virginia Association of Realtors Executive Assistant 01/2013 to 01/2014
  •  Streamlined the data entry process resulting in a 25% increase in work efficiency.
  • Arranged appropriate travel, visas, agendas, necessary contacts, and country information.
  • Scheduled over 50 Board of Directors meetings and assisted with meeting materials and agendas.
  • Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Collaborated with other administrative team members, human resources and the finance department on special projects and events.
  • Served as a liaison between company president and clients regarding client accounts and new business.
Naval Hospital Portsmouth Portsmouth, VA Healthcare Administrator 07/2009 to 12/2012
  • Improved efficiency and quality in delivering healthcare services by 30%.
  • Developed comprehensive departmental goals and objectives to ensure that the facility is was up-to-date and compliant with new laws and regulations.
  • Recruited, trained and managed a staff of 15.
  • Managed departmental finances of the facility, such as patient fees and billing.
  • Communicated with members of the medical staff and department heads. 
United States Navy Religious Program Specialist 01/1992 to 01/2012
  • Directly managed 20 subordinates and supported units on advancement and properly maintaining the Religious Offering Fund.
  • Oversaw the expenditure of $10,000 in operational funds for chapel and religious needs, saving the command over $25,000 in more expenses.
  • Instrumental in implementing religious services for over 200 sailors and marines.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Provided patients and families with emotional support. 
  • Participated in the maintenance of safe conditions within the facility and other related areas.
  • Honorable Discharge

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Professional Summary
Skills
Adobe Cloud Social Media platforms Web Design Technical Writing Microsoft Suite SEO/ Google Keyword Planner Google Analytics Event Coordination
Work History
Senior Staffing Analyst, 12/2014 to Current
Theda Clark Hospital – Neenah, WI
  • Use high level critical thinking to determine staffing placements by analyzing volume reports and algorithms.
  • Organize and determine pertinent information to create weekly newsletter for our department.
  • Use technical writing skills to update, create and maintain standard work for department flow processes.
  • Work directly with department management and clinical leads to ensure appropriate staff to patient ratio is satisfied. 
Healthcare Administrator , 06/2010 to 12/2014
Aspirus Stevens Point Clinic – Stevens Point, WI
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Verified patients' eligibility and claims status with insurance agencies.
  • Determined prior authorization for inpatient and outpatient procedures. 
Administrative Assistant, 04/2013 to 10/2013
Promega – 2800 Woods Hallow Rd, Fitchburg WI 53711
  • Ordered and distributed office supplies while adhering to a fixed office budget for CEO and department manager. 
  • Created detailed expense reports and requests for capital expenditures.
  • Helped plan and execute company events throughout the year. 
  • Booked meeting rooms and coordinated with IT for company meetings. 
  • Maintained department website by using SharePoint. 
Promega, 11/2015 to 06/2016
 Fitchburg Green Bay, WI
  • Created detailed expense reports and requests for capital expenditures for CEO and Supervisor Ordered and distributed office supplies while adhering to fixed office budgets Assisted with event planning for the company as a whole.
  • Coordinated, scheduled and arranged meetings for the various specialists that worked within our Wellness Internship working in Event Management and Promotions/Social Media: Conducted on-site promotions and interacted with clients and listeners at live remotes Helped Set up, break down and transport promotional/digital event equipment for promotions/concerts Recorded events using photos, videos, and audio and uploaded to social media platforms.
  • Coordinated and over saw on-site appearances, remotes and events.
Education
Associates Degree: Digital Marketing, 2016
Fox Valley Technical College - Appleton, WI
Digital Marketing Dean's List
Bachelor of Arts: Communication, 2012
University of Wisconsin - Stevens, WI
Communication
Associate of Arts: Liberal Arts, 2008
Madison Area Technical College - Madison, WI
Liberal Arts

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