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Professional Summary
Organized and focused Network Technician seeks employment as part of a dynamic IT team. Well-versed in cutting-edge technologies, as well as telecom operations and systems. Team collaborator consistently interfacing with engineers and production staff to achieve quality issue resolution.
Core Qualifications
  • Networked applications
  • Network protocols
  • OSI network layers
  • Network administration
  • LAN aptitude
  • Network configuration and support
  • Cisco routers and switches
  • Telecommunications field installations
  • VSAT telecommunications
  • Fluent in Arabic/English, read, right, and speak
  • Analysis and problem solving
  • Strong communication skills
  • Positive attitude
  • Skilled multi-tasker
  • Highly motivated
  • Great customer service
  • Technical sales skills
  • Dedicated team player
10/2017 to Current
Technical Support Comcast Centennial, CO

Provided key support to field personnel to complete all current
DOJ (Day Of Job) activities for all lines of business. Assisted technicians in light troubleshooting of their mobile computers. Resolved escalations from technicians for troubleshooting. Worked with both internal and external resources and maintains a detailed account in the work Log in the appropriate application. Provided operational support to local market field technicians, operations support personnel, and other technical and business support groups as needed, including day-of-installation assistance, as received via inbound call center phone calls or e-mail notifications. Performed data entry as required and coordinated the resolution of order discrepancies for customer service orders directly with third party entities. Collaborated with Local Exchange Carriers (LECs) as the need arises to resolve order issues. Had developed specialized knowledge/skills.

05/2017 to 10/2017
Electronics Technician Schlumberger Oil Services Henderson, CO

Followed a specific training program and a member of maintenance team with he important role of maintaining the reliability of Schlumberger Oil Field tools. Modified, corrected, and performed preventive maintenance to minimize the failures in electronics equipment that comes from
the field in order to prevent either lost time or poor quality data by ensuring that the assigned equipment is maintained as per maintenance standards.

04/2015 to 08/2016
Testing Technician TransCore Houston, TX

Tested, documented, qualified, and audited Roadside Toll
Collection Systems (RTCS). Roll included unique technology, hardware, and proprietary applications for multiple tolling authorities as well as coordinating on-site, roadside testing between test Managers and rest drivers. Audited toll transactions for accuracy before and after system integrations and performed regression tests on systems after hardware or software upgrades. documented, audited, and tested results in Microsoft Office applications.

09/2014 to 01/2015
FIOS Installation Technician Verizon Dallas, TX

Applied the latest technology to customer's lives. This is where innovation is born, working with the latest devices and tools to deliver the future before anyone else – by installing the award-winning TV service, satellite or state of the art fiber optics to give customers access to the world's most robust network. Worked indoors and outdoors to install high-speed broadband, Wi-Fi and voice services in homes and offices. Also connected with customers to provide first-hand demos of service features and functions so they can apply the latest technologies to their lives in a supportive team environment.

01/2014 to 07/2015
IT & Technical Sale Security Standards Midland, TX

A CCTV company provides home and business with cameras and advanced surveillance systems. Built, configured and maintained servers for each site, setup private IP range and network configuration for each site, configure and test PP radio communication point to point and point to multi point, setup remote access for each site for monitoring and troubleshooting, monitor sites with Web based monitoring software, added new extensions and equipment's to an existing standard network as desired, troubleshoot cameras and connections using different tools and equipment's. Performed the roll of sales rep for the same company to simplify technology to our users, was able to hit high numbers starting week one.

02/2011 to 08/2013
Supervisor/ Oil & Gas Communications Proactive communications Basra, Iraq

Boots on the ground, led my team through Oil rigs in Iraq/Basra. Installed, tracked, and maintained VSAT for Halliburton, Exon, and Baker Hughes.

Installed, maintained, and performed prevent maintenance to C-Com auto acquire satellite systems, and fixed VSAT.

Worked in the most harsh environment, job was done every time, most efficiently and time consuming. Managed a team of qualified and certified technicians, 0 accident for more than 3 years.

06/2006 to 02/2009
Remote Site Engineer/ Vsat Engineer Proactive Communications Inc. Killeen, TX

Experienced with VSAT System integration, IT Support, and Networking in support of the Iraq Command and Control Network (IC2N, kept track of the VSAT systems, installed, maintained, & troubleshoot.

configured verity network equipment like infinity, iDirect, Cisco PIX Firewall, Border Guard, Routers and VOIPS.

03/2003 to 05/2006
interpreter/Translator US Military Baghdad, Iraq
Associate of Science: Information Technology Community College of Denver Denver, CO
Online Course: A+ COMITIA Online Course USA
Associate of Science: Mechanic Baghdad Oil Training institution Baghdad Iraq


Matthew Goldberg/ Supervisor

TransCore inc.

Dave Diangelo/ Test Manager

Tom Ruppel/ Test Technician


Tony Morren/ Manager

Proactive Communications

Mark LeGare/ CEO

Dave Gaddis/ Manager
Harris Caprock

John Lindin/ Vsat trainer


Jose Echeveste/ RTOC Manager

Community Service

Volunteer, Houston Habitat for Humanity 2016

Volunteer, Comcast cares 2019

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Professional Summary
Detail-oriented Pharmacy Technician skilled at filling prescriptions, patient care and data entry. Familiar with medication compounding and pharmaceutical calculations.
  • Retail pharmacy procedure knowledge
  • Accurate pharmaceutical calculations
  • Motivated self-starter
  • Technician Certification Training
  • Pharmacy law knowledge
  • HIPAA Regulations
  • Insurance billing expert
  • Flexibility in scheduling
  • In good standing with the Georgia Board of Pharmacy
  • Conflict resolution ability
  • Committed to quality assurance
  • Prescription drug labeling
  • Pharmacy automation
  • American Pharmacist Association member
  • In good standing with the Virginia Board of Pharmacy
Work History
Pharmacy Technician 03/2019 to Current
Northside Hospital Dunwoody, GA
  • Counted, measured and compounded medications following standard procedures.
  • Restocked automated medication dispensing equipment.
Pharmacy Technician 09/2014 to Current
Wal Mart Pharmacy Riverdale, GA
  • Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Coordinated the pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
  • Directly supervised 6 Pharmacy Technicians, interns and support staff while on duty.
  • Completed accurate cycle counts, inventory management and will-calls for customers.
  • Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
  • Completed accurate cycle counts, inventory management and will-calls for customers.
  • Properly compounded and dispensed medications as prescribed by doctors and dentists.
Pharmacy Technician 08/2013 to 09/2014
CVS Pharmacy Roswell, GA
  • Properly filled and dispensed an average of 400 prescriptions per day.
  • Effectively resolved insurance rejections and other billing issues.
  • Managed drug and supply inventories.
  • Managed approximately 10,000 dollars in cash and credit card sales daily.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Completed new and updated patient profiles, including lists of patient medications.
  • Reconstituted oral liquids.
  • Prepared medications such as emulsions, liquids, powders and ointments.
User and support certificate : Information technology 2013 National College - Lynchburg, VA
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Manual Labor

Mechanical/ Electrical Repair


Electronics repair
Preventive Maintenance

TIG/MIG welding



API RP 2D Qualified Rigger

CAT Lift Truck Operator Safety Training

Basic Plus CPR, AED, and First Aid for Adults

PEC Safety Safe Land USA

Work Experience
08/2019 to 03/2020
Floorhand Independence Contract Drilling Houston, Texas
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Completed JSAs with team and followed procedures for making connections, tripping pipe, etc.
  • Assisted Motorhand and Derrickhand with miscellaneous tasks daily.
  • Ensured the safety of myself and coworkers.
08/2018 to 08/2019
Technician Louisiana CAT Monroe, LA
  • Disassembled, inspected, and repaired/rebuilt CATERPILLAR engines and engine parts
  • Ran and tuned engines on dynamometer to ensure for proper operation and power output.
  • Performed troubleshooting and repairs on CATERPILLAR truck engines and parts.
  • Performed troubleshooting and repairs on CATERPILLAR construction equipment.
  • Assisted other technicians when needed.
  • Ensured myself and coworkers follow safety policies and procedures.
01/2010 to 08/2018
Scale Technician Foster Poultry Farms Farmerville, LA
  • Setup, operated, and repaired scales and other poultry processing equipment.
  • Performed preventive maintenance on assigned equipment and assisted coworkers with theirs.
  • Fabricated tools and other items to make operation/repair of equipment safer and easier.
  • Ensured myself and other coworkers were following safety procedures and wearing proper PPE.
02/2008 to 01/2010
Service Technician Goldman Equipment West Monroe, LA
  • Repaired and serviced tractors, lawn tractors, UTVs, and other agricultural equipment 
  • Setup new tractors and other equipment
  • Developed quotes for customer repairs 
  • Assisted coworkers when needed
10/2007 to 02/2008
Apprentice Boyer Inc. Houston, TX
  • Repaired and serviced small construction and rental equipment
  • Assisted mechanics with heavy equipment and diesel repairs 
  • Kept shop clean and organized
Certificate: Automotive, Diesel, And Industrial Technology
Universal Technical Institute of Texas Inc - Houston, TX
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Professional Summary
Ambitious calibration technician with experience in a variety of disciplines and industries. Proficient in communicating with clients and technical consulting. Self-starting individual, eager to apply business degree with technical background to new opportunity. 
Skill Highlights
  • Strong customer service
  • Thorough technical consulting
  • Organizing and controlling workflows
  • Quoting new opportunities
  • Proficient in electrical testing
  • Proficient in environmental testing
Professional Experience
Metrology Technician 08/2017 to Current Laboratory Testing Inc. Hatfield, PA Works under limited supervision maintaining electrical, temperature and humidity laboratories. Provides customer support regarding test specifications. Provides internal support quoting new business opportunities. Implements technical consulting both internally as well as for clients. Seeks new business opportunities.
Metrologist 02/2016 to 07/2017 Integrated Service Solutions Lansdale, PA Performs and maintains work flows for major pharmaceutical and FDA regulated companies. Provides both technical and customer support for clients. Travels across greater Philadelphia area performing calibrations and repairs. 
Calibration Technician 11/2014 to 02/2016 Caltronix Inc Henrietta, NY Calibrates, troubleshoots and repairs a variety of equipment in the electrical and environmental disciplines. Work's with clients in the aerospace, transportation and nuclear industries. Trains on new skills and gains technical experience. 
Educational Background
Bachelor of Arts: Business Entrepreneurship 2019 Ashford University

Degree complete OCT 2019. GPA: 3.6

Certificate: Metrology 2012 Center for Naval Aviation Technical Training Biloxi, MS, United States Coursework in the calibration of electronic equipment. Hands on calibration as well as troubleshooting. Hands on component isolation. Studied publication navigation as well as basic repair.
Certificate: Avionics Technician Intermediate Level Course: Avionics Electronics 2011 Naval Air Technical Training Center Pensacola, FL, USA Coursework in basic electronics. Trained in the signal tracing of schematics and block diagrams.