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Professional Summary

Office Management and Administration Professional with 10 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Diversified abilities include client relations, project management, and marketing support. Advanced Adobe Suite, Microsoft Office and QuickBooks experience.

Skills
  • Payment processing
  • Accurate and detailed
  • Creative problem solver
  • Clerical support
  • Documentation and control
  • Account reconciliation
  • Event planning
  • Project management
  • Accounts payable and receivable
  • Expense reporting
Work History
Caregiver, 11/2018 to 05/2019
In Home Supportive Services
  • Assisted with light housekeeping duties as well as running errands.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Worked to improve and enhance patient lives through effective and compassionate care.
Office Manager, 11/2017 to 09/2018
Signature Parking Santa Barbara, CA
  • Acted as receptionist, front desk coordinator and office manager
  • Maintained clerical duties such as office supply inventory, petty cash, filing and mail
  • Client relations including job estimates, scheduling and payment processing
  • Managed all AP/AR, bank accounts and other finances in Quickbooks
  • Received and processed insurance claims
  • HR duties including overseeing hiring process, coordinating job posts and screening
Administrative & Marketing Assistant, 08/2014 to 09/2016
TrueVision Systems
  • Performed all general clerical duties in addition to managing phones, office supplies and inventory maintenance.
  • Managed various overflow projects prior to being hired in 2015 as sole administrative and marketing assistant.
  • Managed all planning, preparation, and implementation of marketing trade shows in addition to all company events.
  • Maintained company's social media accounts and assisted the marketing department with research and development of copy.
  • Maintained company revenue by improving budget through research and quote comparison.
  • Generated and maintained work orders and product database.
  • Supported Document Control Dept.with SOP database scanning, e-filing and edits.
  • Created employment recruitment flyers and company handouts.
Executive Assistant, 03/2015 to 07/2015
Scott Properties Group
  • Maintained paperwork including organizing, filing and due diligence.
  • Drafted Residential Lease Agreements and additional move-in documents.
  • Processed rental applications including credit checks, verification of employment.
  • Created and implement rental ads through leasing and marketing plans.
  • Input new commercial and residential tenants in Yardi Property Management Software.
  • Scheduled repairs, managed tenant issues and vendor communication.
  • Assisted property managers with oversight of residential and commercial properties.
Office Manager, 03/2013 to 07/2013
Smart Office Interiors
  • Acted as receptionist and front desk coordinator.
  • Ordered office supplies (order supplies, petty cash, process mail etc).
  • Maintained petty cash.
  • Received proposals, booked, and followed up on orders.
  • Received acknowledgements and forwarded to appropriate personnel.
  • Completed daily job costing.
  • Completed all payment processing.
  • Handled all invoicing and account payables.
  • Provided superb customer service.
Design Assistant, 10/2010 to 05/2012
Santa Barbara City College
  • Hired as an intern to the Dean of Educational Programs and excelled into hourly position.Created banners and featured graphics for SBCC's portal site www.pipeline.sbcc.edu using Photoshop CS5.
  • Collaborated with designers and the editorial team on marketing materials.
  • Created effective messaging using language, graphics and marketing collateral.
  • Designed and implemented posters, brochures, digital advertising, 3D exhibits and new media campaigns.
  • Designed and constructed various 3D exhibits for various SBCC departments.
  • Conducted Distance Education research and other data based projects.

Education
A.A: Graphic Design/Media Arts, 2012
Santa Barbara City College
  • President's Honor Roll
  • Recipient of Winslow Maxwell Scholarship
High School Diploma: 2007
Ojai Valley Preparatory School - Ojai, CA
  • Member of Honor's Society
This resume is created in 7 minutes.
Professional Summary
Dependable and experienced cashier/server bringing management experience with a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Work History
Caregiver, 01/2013 to Current
In Home Supportive Services Riverside, CA
  • Provide tension management strategies to meet psychological emotional needs of client while identifying warning signs of emotional and behavior problems
  • Management, implementation and coordination of multiple activities and schedules of the client
  • Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. 
General Merchandise Clerk, 11/2018 to 05/2019
Stater Bros. Markets Riverside, CA
  • Managed inventory storage in clean and organized fashion.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Maintained inventory count, tracked usage and documented variances.
  • Managed timely and effective replacement of damaged or missing products.
Cashier/Server, 05/2011 to 12/2017
Mi Cocina Highland, CA
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
Manager , 06/2008 to 05/2011
Subway Riverside, CA
  •  Supervised the operations of a shift to ensure that food safety, product preparation, cleanliness, and inventory control standards were maintained.
  • Scheduling and supervising staff
  • Exceptional customer service is a major component of this position.
Volunteer

Family Medical Clinic, Colton, CA

2013-Present

  • Display sensitivity to the cultural and linguistic needs of the clients and families served
  • Responsible for the delivery of messages and documents by means of fax machine or electronic mail
  • Answer phones/Schedule appointments/File Charts
Skills
  • Advanced Computer Proficiency
  • Customer service-oriented
  • Bilingual Spanish Language- reading writing & speaking
  • Medical terminology knowledge
Education
Riverside City College - Riverside, CA

Currently taking general education courses to complete Associate's Degree

High School Diploma: 2005
Martin Luther King Jr. High School - Riverside

This resume is created in 7 minutes.
Professional Summary
Compassionate 24 year old mom of two, caregiver. Enjoys interacting with others. Working by myself or in a group is fine. I am very positive and hard working. I like to stay organized. Seeking a long term job that will help me provide for my family.

Work History
Home Caregiver No Worries - Beaverton, Oregon 06/2017 - Current
  • Personal care
  • Transferring clients 
  • Organizing/ cleaning
  • Scheduling appointments

Home Caregiver Jean Horton - Hillsboro, Oregon 06/2014 - Current
  • Schedule appointments
  • Order medications
  • Personal care
  • Transferring Patient
  • Organizing 

DSP/ Caregiver Bethesda Lutheran Communities - Hillsboro, OR 12/2012 - 12/2014
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Changed sterile dressings.
  • Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.



Childcare Aide LA Fitness - Hillsboro, OR 04/2012 - 12/2012
  • Promoted good behavior by using the positive reinforcement method.
  • Promoted language development skills through reading and storytelling.
  • Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
  • Communicated regularly with parents about daily activities and behaviors.




Beverage Server Nrgize - Hillsboro, OR 10/2010 - 03/2012
  • Set up bar for operation, obtained cash bank and stocked as needed.
  • Followed bar recipes to deliver consistent drink quality.
  • Completed regular food inventories.
  • Regularly cleaned and sanitized the bar area, refrigeration and storage areas.




Education
High School Diploma: Banks High School - Banks, Oregon 2012
  • Played volleyball.
  • Managed the dance team.
  • Managed the football team.
  • Managed the wrestling team.


Certified Nursing Assistant: Care-giving/ Health Care-giving Institute of Portland - Portland, OR 2013

Skills
  • Excellent driving record
  • Food handling training
  • Cheerful and energetic
  • Detail-oriented
  • Patient-focused care
  • CPR/First Aid certified
  • Compassionate
  • Dementia and Alzheimer's knowledge
  • Time management

  • Reliable transportation
  • Positive attitude
  • Approachable
  • Active listener
  • Non-smoker
  • Trustworthy
  • Efficient and reliable team player
  • Companionship and emotional support
This resume is created in 7 minutes.
Professional Summary
Detail oriented medical assistant experienced with day to day operational and logistical needs of the medical practice including,: receiving and checking in patients, booking appointments, maintaining supplies and performing sterilization of examination rooms. Identifies doctor and nurse needs, communicates directly with patients, performs basic nursing procedures as needed and authorized.
Skills
  • Medical Office Management
  • Medical Billing and Coding
  • Medical Records Management
  • Data Entry (45 wpm)
  • Bookkeeping and Filing
  • Taking Patient Vitals
  • Blood draws
  • Injections
  • Bilingual -Spanish
  • HIPAA Knowledge
  • Instrument sterilization
  • CPR Certified
  • Critical thinker
  • Self - directed
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Pleasant demeanor
  • Dedicated team player
  • Accurate and detailed
  • Strong interpersonal skills
  • Filing and data archiving
  • Employee training and development
  • Excellent planner and coordinator
Work History
Certified Medical Receptionist/Medical Assistant 12/2016 to 04/2017
Gulf Coast Behavioral Health Clinic Corpus Christi, TX
  • Answered and quickly redirected up to 70calls per day.
  • Directed guests and routed deliveries and courier services.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Organized all new hire, security and temporary paperwork.
  • Maintained a clean reception area, including lounge and associated areas.
  • Set Prior Authorizations needed for patients.
Registered Medical Assistant 08/2016 to 11/2016
Coastal Bend Oncology - Internship Corpus Christi, TX
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Assisted with patient transfer and ambulation.
  • Scheduled and accompanied clients to medical appointments.
  • Obtained information about clients\\' medical history, drug history, complaints and allergies.
  • Changed sterile dressings.
  • Tested and recorded blood glucose levels.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Monitored vital signs, such as blood pressure and pulse.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Provided pre- and post-operative care.
  • Preformed vaccinations for patients.
In Home Caregiver For Elderly With Alzheimers 10/2010 to 10/2015
Sacred Heart Home Health Corpus Christi , Texas
  • Maintained safe, secure, and healthy patient environment and completed all household chores.
  • Assisted with taking medications doctor\\'s prescribed.
  • Helped keep bills organized and up to date on payments.
  • Organized a healthy meal plan for breakfast, lunch and dinner.
  • Planned medical therapy for patients.
  • Scheduled doctor\\'s appointments and rides to be picked up and dropped off at the home and doctors office.
  • Supervised bank accounts.
  • Handled money when it came time to playing the bill, and mortgage of the home.
  • Assisted patient with personal care and facilitated activities for physical and mental stimulation.
Office Manager/Administrative Assistant 09/2004 to 01/2009
Dunne's Electrical Services Corpus Christi , Texas
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Created expense reports, budgets and filing systems.
  • Oversee office administration to ensure operations run smoothly.
  • Carry out office-related tasks, including purchasing office supplies, maintaining sales materials, answering phone calls, and updating electronic filing systems.
  • Handle salary and contractor payments, staff bonuses, employee inductions/ terminations and staff monitoring.
  • .Administer company expenses by entering supplier invoices, gaining authorization to pay supplier invoices, updating payment details, and answering accounts payable/ receivable.
  • Prepare and disseminate management reports.Handle assessment and streamlining of office general expenditures.
Education
Associate of Arts: Certified Medical Assistant 2016 Southern Careers Institute Corpus Christi - Corpus Christi, TX
Certifications
  • Certified Medical Assistant (NHA) , 2016 – Present
  • BLS Certification (AHA) 2016- present
  • CPR & First Aid Certified (American Red Cross) 2016 – Present