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Professional Summary

Office Management and Administration Professional with 10 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Diversified abilities include client relations, project management, and marketing support. Advanced Adobe Suite, Microsoft Office and QuickBooks experience.

Skills
  • Payment processing
  • Accurate and detailed
  • Creative problem solver
  • Clerical support
  • Documentation and control
  • Account reconciliation
  • Event planning
  • Project management
  • Accounts payable and receivable
  • Expense reporting
Work History
Caregiver, 11/2018 to 05/2019
In Home Supportive Services
  • Assisted with light housekeeping duties as well as running errands.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Worked to improve and enhance patient lives through effective and compassionate care.
Office Manager, 11/2017 to 09/2018
Signature Parking Santa Barbara, CA
  • Acted as receptionist, front desk coordinator and office manager
  • Maintained clerical duties such as office supply inventory, petty cash, filing and mail
  • Client relations including job estimates, scheduling and payment processing
  • Managed all AP/AR, bank accounts and other finances in Quickbooks
  • Received and processed insurance claims
  • HR duties including overseeing hiring process, coordinating job posts and screening
Administrative & Marketing Assistant, 08/2014 to 09/2016
TrueVision Systems
  • Performed all general clerical duties in addition to managing phones, office supplies and inventory maintenance.
  • Managed various overflow projects prior to being hired in 2015 as sole administrative and marketing assistant.
  • Managed all planning, preparation, and implementation of marketing trade shows in addition to all company events.
  • Maintained company's social media accounts and assisted the marketing department with research and development of copy.
  • Maintained company revenue by improving budget through research and quote comparison.
  • Generated and maintained work orders and product database.
  • Supported Document Control Dept.with SOP database scanning, e-filing and edits.
  • Created employment recruitment flyers and company handouts.
Executive Assistant, 03/2015 to 07/2015
Scott Properties Group
  • Maintained paperwork including organizing, filing and due diligence.
  • Drafted Residential Lease Agreements and additional move-in documents.
  • Processed rental applications including credit checks, verification of employment.
  • Created and implement rental ads through leasing and marketing plans.
  • Input new commercial and residential tenants in Yardi Property Management Software.
  • Scheduled repairs, managed tenant issues and vendor communication.
  • Assisted property managers with oversight of residential and commercial properties.
Office Manager, 03/2013 to 07/2013
Smart Office Interiors
  • Acted as receptionist and front desk coordinator.
  • Ordered office supplies (order supplies, petty cash, process mail etc).
  • Maintained petty cash.
  • Received proposals, booked, and followed up on orders.
  • Received acknowledgements and forwarded to appropriate personnel.
  • Completed daily job costing.
  • Completed all payment processing.
  • Handled all invoicing and account payables.
  • Provided superb customer service.
Design Assistant, 10/2010 to 05/2012
Santa Barbara City College
  • Hired as an intern to the Dean of Educational Programs and excelled into hourly position.Created banners and featured graphics for SBCC's portal site www.pipeline.sbcc.edu using Photoshop CS5.
  • Collaborated with designers and the editorial team on marketing materials.
  • Created effective messaging using language, graphics and marketing collateral.
  • Designed and implemented posters, brochures, digital advertising, 3D exhibits and new media campaigns.
  • Designed and constructed various 3D exhibits for various SBCC departments.
  • Conducted Distance Education research and other data based projects.

Education
A.A: Graphic Design/Media Arts, 2012
Santa Barbara City College
  • President's Honor Roll
  • Recipient of Winslow Maxwell Scholarship
High School Diploma: 2007
Ojai Valley Preparatory School - Ojai, CA
  • Member of Honor's Society
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Professional Summary
Dependable and experienced cashier/server bringing management experience with a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Work History
Caregiver, 01/2013 to Current
In Home Supportive Services Riverside, CA
  • Provide tension management strategies to meet psychological emotional needs of client while identifying warning signs of emotional and behavior problems
  • Management, implementation and coordination of multiple activities and schedules of the client
  • Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. 
General Merchandise Clerk, 11/2018 to 05/2019
Stater Bros. Markets Riverside, CA
  • Managed inventory storage in clean and organized fashion.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Maintained inventory count, tracked usage and documented variances.
  • Managed timely and effective replacement of damaged or missing products.
Cashier/Server, 05/2011 to 12/2017
Mi Cocina Highland, CA
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
Manager , 06/2008 to 05/2011
Subway Riverside, CA
  •  Supervised the operations of a shift to ensure that food safety, product preparation, cleanliness, and inventory control standards were maintained.
  • Scheduling and supervising staff
  • Exceptional customer service is a major component of this position.
Volunteer

Family Medical Clinic, Colton, CA

2013-Present

  • Display sensitivity to the cultural and linguistic needs of the clients and families served
  • Responsible for the delivery of messages and documents by means of fax machine or electronic mail
  • Answer phones/Schedule appointments/File Charts
Skills
  • Advanced Computer Proficiency
  • Customer service-oriented
  • Bilingual Spanish Language- reading writing & speaking
  • Medical terminology knowledge
Education
Riverside City College - Riverside, CA

Currently taking general education courses to complete Associate's Degree

High School Diploma: 2005
Martin Luther King Jr. High School - Riverside

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Professional Summary
Compassionate 24 year old mom of two, caregiver. Enjoys interacting with others. Working by myself or in a group is fine. I am very positive and hard working. I like to stay organized. Seeking a long term job that will help me provide for my family.

Work History
Home Caregiver No Worries - Beaverton, Oregon 06/2017 - Current
  • Personal care
  • Transferring clients 
  • Organizing/ cleaning
  • Scheduling appointments

Home Caregiver Jean Horton - Hillsboro, Oregon 06/2014 - Current
  • Schedule appointments
  • Order medications
  • Personal care
  • Transferring Patient
  • Organizing 

DSP/ Caregiver Bethesda Lutheran Communities - Hillsboro, OR 12/2012 - 12/2014
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Changed sterile dressings.
  • Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.



Childcare Aide LA Fitness - Hillsboro, OR 04/2012 - 12/2012
  • Promoted good behavior by using the positive reinforcement method.
  • Promoted language development skills through reading and storytelling.
  • Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
  • Communicated regularly with parents about daily activities and behaviors.




Beverage Server Nrgize - Hillsboro, OR 10/2010 - 03/2012
  • Set up bar for operation, obtained cash bank and stocked as needed.
  • Followed bar recipes to deliver consistent drink quality.
  • Completed regular food inventories.
  • Regularly cleaned and sanitized the bar area, refrigeration and storage areas.




Education
High School Diploma: Banks High School - Banks, Oregon 2012
  • Played volleyball.
  • Managed the dance team.
  • Managed the football team.
  • Managed the wrestling team.


Certified Nursing Assistant: Care-giving/ Health Care-giving Institute of Portland - Portland, OR 2013

Skills
  • Excellent driving record
  • Food handling training
  • Cheerful and energetic
  • Detail-oriented
  • Patient-focused care
  • CPR/First Aid certified
  • Compassionate
  • Dementia and Alzheimer's knowledge
  • Time management

  • Reliable transportation
  • Positive attitude
  • Approachable
  • Active listener
  • Non-smoker
  • Trustworthy
  • Efficient and reliable team player
  • Companionship and emotional support
This resume is created in 7 minutes.
Professional Summary
Detail oriented medical assistant experienced with day to day operational and logistical needs of the medical practice including,: receiving and checking in patients, booking appointments, maintaining supplies and performing sterilization of examination rooms. Identifies doctor and nurse needs, communicates directly with patients, performs basic nursing procedures as needed and authorized.
Skills
  • Medical Office Management
  • Medical Billing and Coding
  • Medical Records Management
  • Data Entry (45 wpm)
  • Bookkeeping and Filing
  • Taking Patient Vitals
  • Blood draws
  • Injections
  • Bilingual -Spanish
  • HIPAA Knowledge
  • Instrument sterilization
  • CPR Certified
  • Critical thinker
  • Self - directed
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Pleasant demeanor
  • Dedicated team player
  • Accurate and detailed
  • Strong interpersonal skills
  • Filing and data archiving
  • Employee training and development
  • Excellent planner and coordinator
Work History
Certified Medical Receptionist/Medical Assistant 12/2016 to 04/2017
Gulf Coast Behavioral Health Clinic Corpus Christi, TX
  • Answered and quickly redirected up to 70calls per day.
  • Directed guests and routed deliveries and courier services.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Organized all new hire, security and temporary paperwork.
  • Maintained a clean reception area, including lounge and associated areas.
  • Set Prior Authorizations needed for patients.
Registered Medical Assistant 08/2016 to 11/2016
Coastal Bend Oncology - Internship Corpus Christi, TX
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Assisted with patient transfer and ambulation.
  • Scheduled and accompanied clients to medical appointments.
  • Obtained information about clients\\' medical history, drug history, complaints and allergies.
  • Changed sterile dressings.
  • Tested and recorded blood glucose levels.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Monitored vital signs, such as blood pressure and pulse.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Provided pre- and post-operative care.
  • Preformed vaccinations for patients.
In Home Caregiver For Elderly With Alzheimers 10/2010 to 10/2015
Sacred Heart Home Health Corpus Christi , Texas
  • Maintained safe, secure, and healthy patient environment and completed all household chores.
  • Assisted with taking medications doctor\\'s prescribed.
  • Helped keep bills organized and up to date on payments.
  • Organized a healthy meal plan for breakfast, lunch and dinner.
  • Planned medical therapy for patients.
  • Scheduled doctor\\'s appointments and rides to be picked up and dropped off at the home and doctors office.
  • Supervised bank accounts.
  • Handled money when it came time to playing the bill, and mortgage of the home.
  • Assisted patient with personal care and facilitated activities for physical and mental stimulation.
Office Manager/Administrative Assistant 09/2004 to 01/2009
Dunne's Electrical Services Corpus Christi , Texas
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Created expense reports, budgets and filing systems.
  • Oversee office administration to ensure operations run smoothly.
  • Carry out office-related tasks, including purchasing office supplies, maintaining sales materials, answering phone calls, and updating electronic filing systems.
  • Handle salary and contractor payments, staff bonuses, employee inductions/ terminations and staff monitoring.
  • .Administer company expenses by entering supplier invoices, gaining authorization to pay supplier invoices, updating payment details, and answering accounts payable/ receivable.
  • Prepare and disseminate management reports.Handle assessment and streamlining of office general expenditures.
Education
Associate of Arts: Certified Medical Assistant 2016 Southern Careers Institute Corpus Christi - Corpus Christi, TX
Certifications
  • Certified Medical Assistant (NHA) , 2016 – Present
  • BLS Certification (AHA) 2016- present
  • CPR & First Aid Certified (American Red Cross) 2016 – Present
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Professional Summary

Ambitious Leasing Agent offering excellent interpersonal communication, relationship management, customer service and presentation skills. 
Skills
  • Exceptional oral and written communication skills
  • Customer service-focused
  • Adaptable
  • Complex problem solving
  • Quick learner
  • Proficient typing 

 


Work History
Home Caregiver, 02/2013 to Current
Anthony Petrello 1816 Rice blvd

  • Delivered in-home care to disabled children and adults.


Residential Service Technician, 08/2011 to 05/2012
Prairie View A&M University University Housing
  •  Supervise residents of the dormitory in all daily aspects of the residence.
  • Provide  assistance to residents, to include, but not limited to, checking in guest, enforcing curfew, filing/organizing residential paperwork, and notifying manager of concerns of residents


Education
Bachelor of Science: Health, Not Complete
Prairie View A&M University - Prairie View, TX

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Professional Summary
Dedicated and compassionate nurse with strong work ethic and reliability. Five years experience managing outpatient diabetes care of high risk obstetric patients in collaboration with perinatologist. Results oriented care with great time and resource management. Problem solver with excellent critical thinking skills. Passion to grow professionally and build on current experience. 
Education
Master of Science: Nursing 2011 CalState Fullerton Fullerton, CA
Bachelor of Science: Health Science 2008 CalState Fullerton Fullerton, CA
Licence and Certification
CA RN License # 771743 and BLS Certification
Certified Diabetes Educator from NCBDE

Professional Experience
RN Diabetes Case Manager 10/2012 to Current WellSpace Health Sacramento, CA
  • Teach diabetes orientation group classes in English/Spanish using adult learning theory. Teach diagnosis, meal plan, treatment and use of glucometer.
  • Assess readiness to learn, health literacy and provide customized treatment plans one on one to individualize treatment based on patient needs to improve optimum health outcomes.
  • Ensure correct, detailed and timely documentation of treatment plan and medications adjustments in patient's medical record.
  • Case management of weekly reported blood glucose values. Assess, plan and empower patient to implement changes. Reassess weekly to modify care plan until patient delivery. Patient load ranges from 200-300+. 
  • Judiciously initiate and tritrate oral and injectable diabetes medications of high risk obstetric patients under written standing orders.  Lead nurse specializing in intense insulin/combination therapy providing care to highest risk patients, provide consults/mentor other staff on plans of care.  
  • Educate on the therapeutic effect and side effects of medication as well as recognition/treatment of complications such as hypoglycemia. ​
  • Create/author/revise orientation packets, forms, medication handouts and patient education materials. 
  • Assist program manager with interviewing, hiring and training/mentoring new employees. Assist with staffing, schedule and writing of protocols and procedures. 
Home Caregiver 05/2009 to 05/2012 Visiting Angels Tustin, CA
  • Established warm rapport with clients while maintaining a professional boundary
  • Facilitated client adherence to medication regimen through patient education.
  • Monitored and assessed treatment plan and monitored patient progress. 
  • Provided care for a wide range of populations including end of life care.
  • Documented detailed summaries of patient care provided. 
Language Skills- Bilingual Spanish
Fluent in speaking, reading and writing Spanish. Native speaker with cultural competence in Latin communities. 
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Professional Summary

Highly organized and resourceful health care professional with extensive hands-on experience in health care operations. Advanced knowledge and understanding of the medical field and research with diligent attention to detail and a strong focus on patient wellness and outcomes.

Skill Highlights
  • Outstanding verbal and written communication skills 
  • Maintains strict confidentiality
  • Experience and knowledge of research design
  • Knowledge and understanding of clinical research
  • Ability to work as a member of a diverse team

  • Great critical thinking skills
  • Ability to organize with attention to detail
  • Proficient in Electronic Medical Record (EMR) software
  • Proficient in Microsoft office programs and software
  • Great ability to recommend solutions and troubleshoot complex problems  
Experience
Clinical Research Coordinator 11/2015 to Current Washington University School of Medicine St. Louis, MO
  • Currently serves as the lead coordinator on several Lung Transplant studies
  • Successfully served as the lead coordinator on the Prostate Cancer Biorepository Network (PCBN) Research Study as well as the Disparities in Health Literacy in the Context of Kidney Cancer and Smoking Research Project.
  • Screens subjects for eligibility using protocol specific inclusion and exclusion criteria, documenting each potential participant's eligibility or exclusion. 
  • Conducts and participates in the informed consent process including interactions with the HRPO (IRB) and discussions with research participant, including answering any questions related to the study.
  • Coordinates and conducts subject recruitment, bio-specimen collection (to include phlebotomy) for processing and analysis.
  • Obtains and maintains all clinical data as it pertains to diagnoses, treatments, and follow-up visits. 
  • Maintains Redcap database for several studies; logs forms received and files as appropriate; prepares reports from database to include weekly reports and other reports as requested.
  • Assists in the preparation of amendments to protocols and/or modifications to study design as appropriate.
  • Coordinates the development of forms, questionnaires, and the application of research techniques; assists in writing instructional procedure manuals for study progress, data collection and coding.
  • Communicates and coordinates with other study personnel and clinic personnel (to include physicians, nurses, and other researcher coordinators) as needed for study implementation and routine problem resolution.
  • Works with the PIs to develop and implement recruitment strategies in accordance with HRPO (IRB) requirements and approvals. 
  • Evaluates and interprets collected clinical data in conjunction with PI as appropriate; prepares oral or written presentations or reports and analyses setting forth progress trends and provides recommendations or conclusions of the same.
  • Confers with PI to assist in developing plans for research projects and discuss the interpretation of results; collaborates in the preparation of manuscripts for publications and preparation of grant proposals to sponsoring agencies. 
  • Reviews journals, abstracts and scientific literature to keep abreast of new developments and to obtain information regarding previous studies to aid in the planning of new studies. 
Electronic Medical Record Specialist 06/2015 to 10/2015 Dr. Mitchell Goldflies, Orthopedic Surgeon Chicago, IL
  • Performed accurate, timely charting of patient encounters, including but not limited to patient history, physical exam, procedures, diagnostic findings, lab and test result, consultation with other providers, treatment course, diagnosis, discharge instructions and prescriptions.
  • Selected and assigned codes most appropriate for each diagnosis, operation, and procedure.
  • Managed Chart Completion (ICD-9/10 Codes), chart assembly and analysis
  • Responsible for overseeing the improvement of the overall quality and completeness of clinical documentation in the medical record.
  • Facilitated modifications to clinical documents through extensive interaction with physicians, nursing staff and other caregivers to ensure appropriate reimbursement is received for the level of service rendered to all patients.
  • Ensured the accuracy and completeness of clinical information used for measuring and reposting physician and medical center outcomes.
  • Educated all members of the patient care team on an ongoing basis
  • Maintain professional interactions with physicians, hospital staff and co-workers.
  • Ensured compliance with hospital and HIPPA policies including those relating to confidentiality of patient information.
Medical Student 01/2011 to 05/2015 Ross University School of Medicine Dominica
  • Completed all clinical clerkships required for medical school training to include clerkships in Internal Medicine, Family Medicine, Pediatrics, Obstetrics & Gynecology, Surgery, Psychiatry, as well as various electives in fast paced hospitals and clinics.
  • Thoroughly gathered information from patients to include history of the present illness, medical history, current medications, and medical allergies and presented information to physicians during morning report.
  • Performed countless cardiopulmonary, abdominal, neurological as well as musculoskeletal examinations per day with various medical instruments and equipment under the direction of physician.
  • Carefully analyzed test results and information gathered during examinations to properly diagnose and manage illnesses and diseases with guidance from physician.
  • Observed and performed many procedures, under the direction of a nurse, in hospitals and busy clinics to include but not limited to phlebotomy procedures, taking biometric data, vision test and audiometric tests, administering medications, catheterization and irrigation.
  • Documented patient encounters (inpatient and outpatient) covering the full range of health care services provided.
  • Monitored patients' vital signs for any deviation.
  • Worked as part of a team by explaining medical instructions to patients and family members, under the direction of physician.
In Home Caregiver 02/2009 to 03/2010 In-Home Health Care Agency Saint Louis, MO
  • Provided direct care for a 24 year old ventilator-dependent quadriplegic
  • Provided ventilator care and respiratory care, to include tracheal suctioning
  • Performed his routine activities of daily living, including hygiene care, feeding, and administering his daily medications
  • Administered simple range of motion exercises in both in upper and lower extremities per physical therapist's instructions
  • Maintained a clean, orderly and well-stocked environment.
  • Ensured his medical safety, preventing and minimizing complications.
  • Promoted continuity of care by accurately and completely communicating to other caregivers, his nurses, as well as his physical therapist to optimize his quality of life.
Health Center Intern 08/2007 to 12/2007 Florida State University-Thagard Student Health Center Tallahassee, FL
  • Directly observed and assisted the Physician in obtaining patient histories, conducting patient examinations, assessments, and devising a treatment plan for the patients.
  • Observed and assisted the nurses in multiple areas to include preparing medical records, taking biometric data, performing phlebotomy procedures and administering various tests.
Children's Mental Health-Behavioral Health Network (BNet) Assistant 09/2006 to 12/2008 Department of Children & Families Tallahassee, FL
  • Provided direct support to Children's Mental Health Specialists.
  • Entered all of the medical and alternative services the children received into database and provided monthly updates to the BNet Specialist.
  • Ensured all dis-enrollment and enrollment request, re-verifications and ineligible applicants were documented in the system
  • Successfully established effective systems for record retention by creating database for tracking.
  • Managed incoming and outgoing calls for the Department.
  • Developed more efficient filing system for BNet records.
Logistics Readiness Squadron, Staff Sergeant 08/2005 to 06/2013 U.S. Air Force National Guard Scott Air Force Base, IL
  • Maintained constant visibility over the people and assets in the pipeline.
  • Ensured the people and assets got to the right place as quickly as possible to support war fighting commanders.
  • Supplied the unit with time-definite transportation.
  • Ensured the ability to quickly vacate a location.
Volunteer Activities
Heartland's Hospice Volunteer 01/2009 to 12/2010 Fairview Heights, IL
Muscular Dystrophy Association-Jerry Lewis' Kids Fund Raising Coach 07/2005 to 08/2005 Collinsville, IL
Research Experience

Lung Transplant Research Coordinator; Washington University School of Medicine; Internal Medicine, Division Pulmonary & Critical Care; 2017-Current

Public Health Research Coordinator; Washington University School of Medicine; Department of Surgery, Division of Public Health; Bettina F. Drake, Ph.D., Faculty Mentor; 2015-2017

Co-author on Publication: "Predictors of Follow-up Visits Post Radical Prostatectomy."American Journal of Men's Health (2018).

Plant Genome Research Program Student Researcher; University of Florida; Mark Settles, Ph.D., Faculty Mentor; Summer 2007

Co-author on Publication: "High-Throughput Near-Infrared Reflectance Spectroscopy for Predicting Quantitative and Qualitative Composition Phenotypes of Individual Maize Kernels." Cereal Chemistry Journal (September/October 2009).

Education and Training
Assistant Physician License: Missouri Board of Healing Arts 2017
Doctor of Medicine, M.D. 2016 Ross University School of Medicine Dominica
Bachelor of Science: Biology, Pre-medicine 2008 Florida A&M University Tallahassee, FL, USA

Summa Cum Laude

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Summary
I have previously worked three different jobs over the past 3 years. I have been employed at Ridgeview Veterinary Hospital, The Family YMCA, and as a personal caregiver. I am currently pursuing a degree in Accounting and Political Science.
Skills
  • Proficient in Microsoft programming, which includes Word, PowerPoint and Excel. 
  •  CPR and first aid certified
  • Leadership skills (sports captain)
  • Work well with children
  • Work well in team situations
  • Work well under authority (teacher assistant at high school)
  • Proficient with working with numbers
  • Skilled with working with people with disabilities 
Experience
03/2017 to 08/2017
Childwatch Provider The Family YMCA Los Alamos, NM Read stories to the children and taught them painting, drawing and crafts. Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Disciplined children and recommended other measures to correct behavior. Created an infant area, toddler area and preschool area of play within the childwatch area. Carefully monitored children's play activities. Offered detailed daily reports that outlined each child's activities. Incorporated music and art activities to encourage creativity and expression. Carefully identified warning signs of emotional and developmental problems in children. Upheld all CPR and New Mexico regulated certifications. Sparked creativity and imagination by helping children discover new things each day. Familiarized parents with center's policies, regulations and fees. Encouraged early literacy through read-aloud time and alphabet games. Planned and led games, reading and activities for groups of about 6 children. 5 years childcare experience. 5 years infant care experience.
11/2015 to 03/2016
Kennel Crew Ridgeview Veterinary Hospital Los Alamos, NM Cared for animals with special medical needs, including diabetes. Prioritized animal safety and comfort at all times. Transported animals throughout the grooming facility. Cared for animals with diabetes, including providing a specialized diet and administering a daily insulin injection. Talked to animals to soothe them and familiarize them with the human voice. Walked large dogs and restrained physically strong or aggressive dogs. Fed and cared for on average 20 animals while their owners were traveling. Fed and watered roughly 20 animals each day. Fed animals twice daily and made sure they had access to fresh water at all times.
11/2015 to 04/2017
Home Caregiver Los Alamos, NM Delivered high-quality and compassionate treatment to a patient with Multiple Sclerosis. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Checked mail, shopped for groceries. Screened telephone calls and inquiries. Organized work projects around client's house.
Education and Training
2017
High School Diploma Los Alamos High School Los Alamos, NM, United States Coursework in Marketing and Public Relations. Microsoft PowerPoint Certification. Microsoft Office Applications Certification. Member of International Club. 3.1 GPA. Teacher assistant.