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Skillful Hospital Administrator resume

Diane L Funston MS RN LHRM FACHE
Professional Summary

Performance driven behavioral healthcare professional with more than 20 years of notable success serving in executive leadership positions for a variety of healthcare organizations. Strategic goal-oriented leader with exceptional skills and knowledge of both private and public health care delivery systems.

Areas of Expertise

  • Strategic and Operations Planning
  • Fiscal Management
  • Marketing and Relationship Development
  • Regulatory Oversight and Compliance Management

  • Evidence-Based Treatment Practices
  • Operations and Clinical Management
  • Quality Management / Performance Metrics
  • Employee Engagement and Retention
Experience
Elements Behavioral Health, Inc Fort Lauderdale, FL Executive Director 02/2015 to Current
  • Elements Behavioral health, Inc. is a leading national provider of addictions and mental health services.
  • Management and supervision of all Director level employees of a 112 bed residential addictions facility and community outpatient treatment center.
  • Facilitated initial Strategic Planning activities to identify optimal core programming model adjustments and capital expenditure budget projections for FY 2016.
  • Implemented evidence-based leadership approach to facility management team with start-up of five (5) employee service excellence teams for improved culture and high performance.
  • Oversight of annual Operations and Capital Expenditure facility budgets.
  • Organize and direct the activities of the Intake, Admissions and Marketing Departments, increasing occupancy and census.
OGLETHORPE, INC Tampa, FL Chief Administrative Officer 02/2013 to 02/2015
  • Oglethorpe, Inc. operates in-patient hospitals and residential facilities in multiple states specializing in psychiatric, addictions, and other types of behavioral health services.
  • Directed and supervised operations on a corporate level for eight behavioral health hospitals, 2 residential substance abuse treatment facilities and 6 PHPs.
  • Provided leadership and direct supervision to Administrators.
  • Standardized operations for efficiency and effectiveness across the system.
  • Directed and ensured compliance with standards set by Federal, State, all regulatory and accreditation guidelines.
  • Developed, implemented, and promoted programs to achieve excellent census and customer satisfaction with Oglethorpe facilities and services.
  • Expansion of facility in Ohio from 40 to 80 beds including construction design, implementation of in-house pharmacy, and licensure.
  • Excellent budget P&L results obtaining a significant positive variance on labor related expenses.
GEO Care, INC/South Florida State Hospital Fort Lauderdale, FL Hospital Administrator 05/2004 to 02/2013
  • GEO Care is an industry leader in partnering with state and local government agencies in operating Mental Health facilities.
  • Provided CEO level leadership and directs the overall operations of a 350 bed inpatient adult psychiatric/dual diagnosis hospital.
  • Planned, directed, controlled and evaluated all resources (human, facilities, equipment, capital, fiscal, and others) invested in the facility to generate positive measurable results.
  • Projected and managed an annual operations budget in excess of $35 Million.
  • Excellent budget P&L results obtaining a positive $1,000,000 FY variance on budgeted operating margin.
  • Increased overall employee job satisfaction with a 2011 survey score in the top 1/3 (82%) of the company promoting low turnover and vacancy rates.
  • Established academic affiliations with University Medical Schools for pharmacy & psychiatric resident programs.
  • Reorganized the clinical/medical services to provide onsite internal medicine, cardiology, endocrinology, and other needed specialties.
  • Implemented the first state hospital fully integrated Electronic Health Record in Florida.
Broward Health Fort Lauderdale, FL Executive Director Behavioral Health Services 03/1998 to 05/2004
  • One of the largest health systems in the U.S, Broward Health encompasses more than 30 healthcare facilities.
  • Provided leadership and administrative direction for all aspects of the organization's comprehensive Behavioral Health product lines; including services such as: in-patient psychiatric and addiction, assessment units located within acute care emergency departments, community based crisis stabilization units and outpatient services.
  • Maintained in-patient census at above 90% occupancy.
  • Developed and implemented the product line annual strategic business plan in order to maximize profitability, cost efficiency and optimize outcomes.
  • Projected and managed annual operational and capital budgets (in excess of $20 Million) for multiple cost centers.
  • Provided leadership to professional staff of over 250 professionals within a network of hospital, community and primary care behavioral health service settings.
  • Recruited physicians in targeted specialty area, coordinated medical staff participation in new hospital ventures.
  • Negotiated and executed contracts with Florida Department of Children & Families and Broward County Human Services Division with annual revenues in excess of $3 Million.
Horizon Health Corporation, Southeast Region Tampa, FL Regional Director, Operations 11/1995 to 02/1998
  • Implemented, managed, retained, and expanded full service addiction & behavioral health networks for multiple hospital systems within the U.S.
  • Services included Inpatient, Partial Hospitalization, Intensive Outpatient, Outpatient, Crisis Outreach, Home Health and Memory Diagnostic programs.
  • Prepared, negotiated, and executed contract management agreements with hospital senior administration and physicians.
  • Maximized client hospital contract renewals due to excellent customer relations.
  • Generated and managed an annual operations budget in excess of $18 Million.
  • Oversaw a comprehensive marketing and referral development strategy for all product lines.
  • Implemented performance & accountability measures, improved clinical service delivery and regulatory compliance.
Horizon Health Corporation at Bethesda Memorial Hospital Tampa, FL Program Director 07/1993 to 11/1995
  • Provided administrative & clinical oversight of the Department of Psychiatric Services which included an Adult Inpatient Psychiatric/Dual Diagnosis Unit, Geriatric Partial Hospitalization Program (PHP) and Adult Intensive Outpatient Program (IOP).
  • Maintained inpatient census at above 90%.
  • Successfully negotiated and executed contracts with client hospital for PHP and IOP service expansion and facilitated service start ups.
  • Assured regulatory compliance with Federal, State and local standards to ensure quality program operations.
  • Profiled and negotiated numerous managed care contracts to maximize utilization.
  • Produced and implemented successful strategic business development plans in order to grow program services and maximize reimbursement.
C.P.C. Cedar Spring Hospital Charlotte, NC Director of Nursing 08/1992 to 08/1993
  • Responsible for nursing services in an acute psychiatric hospital and residential treatment facility.
  • Services included: Adult, Adolescent, and Child Inpatient, Partial Hospitalization, Intensive Outpatient and Residential Treatment services.
Education
Master of Science: Management Lesley College, School of Management, Cambridge, MA

Management

Bachelor of Science: Human Services/Health Care Management Lesley College, School of Management, Cambridge, MA
RN: Nursing University of the State of New York, Albany, NY
LPN: Nursing Lane Community College, Eugene, NY
Professional Affiliations

Fellow (FACHE) American College of Health Care Executives-Board Certified Health Care Executive

Board Member South Florida Healthcare Executive Forum 2012-2013

Additional Information

  • Registered Nurse, Florida License RN 3208472

  • Health Care Risk Manager (LHRM), Florida license 5503625
Skills

Leadership, Strategic Planning, Fiscal Management, Census Building,Program Development, Excellent Interpersonal and Customer Relations Skills, Communication, Oral and Written Presentation, Coaching, Mentoring and Team Building, Public Presentations, Policy & Procedure Development, Survey Preparedness, Computer Skills- MS Office

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