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Licensed Realtor dedicated to supporting buyers and sellers throughout all phases of real estate transactions. Highly skilled in assisting prospective buyers in visiting, selecting, inspecting and making offers of purchase on real estate properties. Adept at providing accurate and detailed information to clients and company. Committed to customer service excellence.
Customer service oriented
Responsible for selling and servicing home respiratory products. Including oxygen therapy, inhalation therapies, non-invasive ventilation (NIV), sleep apnea treatment, durable medical equipment and negative pressure wound therapy at assigned hospital accounts.
Worked closely with branch staff to focus on increasing sales.
Conducted daily sales calls to Case managers, doctors and other sales targets in assigned accounts.
Collected all documents required for billing and forwarding orders to branch for delivery..
Effectively coordinated timely discharges with Case Managers and branch customer service team.
Responsible for meeting revenue and profitability goals for assigned territory.
Instructed patients and family on equipment use before hospital discharge by maintaining the highest level of customer satisfaction.
Maintained accurate records on prospective and active accounts insuring information is sent to billing and documentation is complete and accurate
Maintained call plans to qualify new and maintained existing referrals to grow the business.
Communicated and explained Medicare guidelines and private insurance procedures, pricing information and product information to referrals.
Screened orders for quality control to ensure the accuracy of the prescriptions and also translated and input into the system. Contacted physicians and health care providers to obtain approvals of substitution and formulary changes. Responsible for the business objectives of the clinical department to include cost savings of medications and streamline the process of verification.
Licensed Real Estate agent
Innovative, customer-oriented leader with over eighteen years of experience in healthcare. Strong background in quality assurance, leading new initiatives, and dedicated leadership practices. Seeking a role with the opportunity to have a direct impact in the growth and success of a solid organization.
I am keen to apply for a year as a Structural Interventional Fellow in Perth.
Following experience relevant to cardiology have been gained during core cardiology training and as Interventional Fellow
Certificate of Satisfactory Completion of Specialist Training in Cardiology
Winner of Royal College of Physicians David Mitchell Award, for audits that improve patient care. (2013). (National Level)
International/ National Conference Presentations: