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Professional Summary

Extensive lab experience and deep enthusiasm for the natural sciences. Proficient in biological and chemical laboratory procedures, and familiar with primary research and method development.

Education
Bachelor of Science: Biology with a Minor in Chemistry Valdosta State University - Valdosta, Georgia
  • 3.27 GPA (4.0 Scale)
  • Graduated with Honors
Skills
  • Separation and purification techniques
  • Analytical characterization and identification (NMR, IR, HPLC, MS)
  • Stoichiometric calculations for synthesis
  • Bacterial colonization and identification
  • Gel electrophoresis, Gram Staining, and PCR
  • Highly proficient with computers and software
Relevant Experience
Chemist/Lab Director, 09/2019 to Current
 Solutions Contract Packaging – Thomaston, GA
  • HPLC method development for analysis of EPA regulated compounds
  • HPLC calibration, operation, and trouble shooting
  • Titration analysis
  • Sourcing of new laboratory equipment
  • Calculated adjustments for out-of-spec batches
  • Communication with customers to set up new testing methods
  • Prepared scale down batches for testing prior to large campaigns
  • Inventory management and reporting
  • Management over quality technicians and batching operators
QC Lab Technician, 05/2017 to 08/2019
 BASF – Sparks, GA
  • Applied physical and analytical testing methods to verify purity and quality of various products in an industrial environment.
  • Extensive use of HPLC to determine the content of active ingredients within a given product.
  • Troubleshot instruments and software
  • Kept detailed and accurate lab records in both physical and digital formats (Excel, SAP).
  • Worked effectively in small and large teams to meet common goals and deadlines.
Research Assistant, 01/2014 to 05/2017
 Valdosta State University Chemistry Department – Valdosta, Georgia
  • Conducted primary research in inorganic synthesis
  • Carried out challenging reaction procedures unsupervised
  • Modified reaction procedures and techniques to maximize yield
  • Scaled and calculated reaction stoichiometry in reference to limiting reagents or desired amounts of product
  • Characterization of unknown compounds using NMR and IR
  • Referenced literature to determine possible avenues for designing new reaction procedures
  • Public presentations of findings at various conferences
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Professional Summary

Skilled Certified Lab Assistant Phlebotomist with 25 years experience in Acute Care and Clinical Lab settings. Excellent phlebotomy technique and patient care.

Skills
  • Phlebotomy expert.
  • Excellent troubleshooter
  • Lab equipment maintenance
  • Clinical Microbiology plating, gram stain, peripheral slide expertise
  • Sharp critical thinker
  • Blood bank background
  • HIPPA compliance
  • CLIA & OSHA compliance
Work History
Jul 2017 - May 2019 Certified Phlebotomy Technician Laboratory Corp Of America Holdings - Corona, CA

Phlebotomy on patients of all ages. Heavy processing of blood and body fluid. Aliquot serum, plasma and urine for courier pick up.

  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Obtained blood specimens by performing venipunctures and finger sticks 25-50 times per day.
Jan 2017 - Feb 2019 Mobile Phlebotomist United Lab Services - Corona, CA - California

Mobile Phlebotomy service that caters to mostly homebound pateints.

  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Collected blood samples using vacutainer tubes, tourniquets, butterfly needles.
Jan 2010 - Jun 2016 Lab Assistant 2/ Phlebotomist Kaiser Permanente - Irvine California

Phlebotomy Lab Assisting protocol procedures.

  • Evening shift phlebotomy. Heavy loads of blood collection, microbiology set up, specimen processing from satellite labs South County including set up of Microbiology specimens sent to L.A. for processing.
  • Prepared specimens for analysis, establishing proper chronological priorities in testing.
  • Demonstrated the ability to interact with customers from diverse cultures, backgrounds.
  • Transformed "difficult" customers into loyal, repeat guests by leveraging strengths in premium service delivery, ability to find win-win resolutions.
Feb 2006 - Jul 2009 Lab Assistant III Riverside Community Hospital - Riverside California

Lab based assisting UA, Chemistry, Hematology, Microbiology.

  • Assists all Clinical Laboratory Scientists in processing, resulting of blood, body fluid specimens.
  • Troubleshooting, maintaining reagents LH, Axsym, Dimensions instruments.
  • Heavy Microbiology plating, gram stain set up, RSV, Influenza testing.
  • Resolved customer issues in a clear, courteous, straightforward manner.
  • Identified, solved technical issues with a variety of diagnostic tools.
  • Processed patient specimens according to priority, documented results.
  • Prepared blood, urine, stool, sputum lab specimens for diagnostic evaluation.
  • Balanced, calibrated, recorded appropriate hemodynamic data.
May 2005 - Jan 2006 Adult education instructor Phlebotomy U.S. Colleges of Health and Human Services - Riverside California
  • Planned, implemented, monitored, assessed students in classroom instructional programs consistent with Department of Health Services of California regulations, Laboratory Field Services, Board of Education goals.
  • Instructs students, lab procedures including proper PPE application, Phlebotomy, venipuncture, capillary sticks, vacutainer tools, syringes, butterfly techniques color of evacuated blood tubes to test correlation.
  • Demonstrated ability to lead, motivate outstanding healthcare teams.
  • Prepares students to take, pass California State Board for Certified Phlebotomy Technician 1.






Dec 2004 - May 2005 Adult education instructor Medical Coding and Billing Maric College - Riverside California
  • Lectures, instruction Medical Coding, Billing, ICD9, CPT codes.
  • Lectures, OSHA, CA state regulation, guidelines
  • Phlebotomy, injection, instruction for MA, CNA's certification
  • Supported 4 classroom teachers implementing developmentally-appropriate curriculum, groups of 15 too 20 students.
  • Float to MA instruction as needed.




May 2003 - May 2004 Lab assistant/phlebotomist Pomona Valley Medical Center - Pomona California
  • Prepared specimens for analysis, established proper chronological priorities in testing.
  • Morning rounds for phlebotomy, out patients.
  • Float to front office, outpatient clinics when needed.


Education
GED Corona Norco Adult Education | Corona California
Certifications

Certified Phelbotomy Technician


CPT00002390

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Skill Highlights
DNA extraction, PCR, gel electrophoresis, restriction enzyme digestion, cloning, tissue culture, bacterial transformation, and mammalian cell transfection/drug selection Microsoft Word and Excel - Proficient in basic molecular biology lab duties
Professional Experience
06/2016 to 08/2016
Jason Alexander Minneapolis Heart Institute Foundation － MD
  • Closure devices and surgical complications following percutaneous femoral arterial access.
05/2016 to 01/2017
01/2016 to Current
Omaha, NE
  • Women's Initiative for Self-Empowerment- Board of Directors.
01/2016 to 01/2017
Co-President Officer
  • Member Figure Skating Club at the U of M.
12/2015 to Current
Aurora Center
  • Advocacy and Education on Relationship Violence and Sexual Assault)- Direct Service Advocate.
09/2015 to Current
  • Learn to Skate Coach.
09/2015 to 05/2016
Program Assistant FSC of Minneapolis － Minneapolis Montpellier, France, MN
01/2015 to 05/2015
Student Lab Assistant University of Minnesota － Minneapolis, MN
11/2014 to 12/2015
Surgery Waiting Room Assistant Abbott Northwestern Hospital
10/2014 to Current
10/2014 to 12/2014
Student Lab Assistant Professor R. Scott McIvor Lab
11/2013 to 08/2014
Figure Skating Coach Moylan Iceplex － Omaha, NE
07/2013 to 08/2014
Alegent Creighton Health-Lakeside Hospital
06/2013 to 02/2014
Sales Associate
  • Bed, Bath, and Beyond.
02/2013 to 08/2014
R. Scott McIvor, Ph.D. Genetics － Minneapolis, MN
  • Learn to Skate Coach.
01/2013 to 05/2013
Heartland Equine Therapeutic Academy HETRA
Education and Training
2018
Bachelor of Science University of Minnesota － Twin Cities, CBS Genetics, Cell Biology, and Development
2014
High School Diploma Elkhorn High School － Elkhorn, NE
Feb. 2016
Certified Sexual Assault and Crisis Counselor (State of Minnesota)
Spring 2016
University of Minnesota- College of Biological Sciences- Undergraduate Research Opportunities Program (UROP) Grant University of Minnesota Dean's List
2014
Presidential Scholars Candidate
2014
National AP Scholar Elkhorn High School Elkhorn Academic Decathlon: Regional Team and Team Captain
Languages
Bilingual-English and French
Professional Affiliations
Chair of Academic Affairs Secretary Member Future Leaders Aspiring in Science & Healthcare Club Aug. 2014- Present Member University of Minnesota- Honors Program Aug. 2014- May 2015 Member Multicultural Center for Academic Success- Academic Success Action Plan Sept. 2014- Dec. 2015 Member Pre-Med American Medical Student Association (AMSA)
Skills
Academic, AP, basic, Biology, Coach, interpersonal skills, Counselor, DNA, Bilingual-English, Focus, French, Genetics, access, Excel, Microsoft Word, molecular biology, Oct, PCR, reporter, Research
This resume is created in 7 minutes.
Professional Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented. Looking to bring a medical background and teambuilding skills to a deadline-driven environment.
Skills
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Laboratory maintenance
  • Using a centrifuge
  • Therapeutic procedures
  • Lab equipment operation
Work History
Lab Assistant, 01/2016 to Current
Palmview Medical Day Night Clinic – Palmview
  • Obtained and analyzed laboratory results.
  • Educated patients on a variety of infectious diseases issues.
  • Triaged patient calls and questions.
  • Ensured diagnostic procedures occurred in a timely manner.
  • Tested and recorded blood glucose levels.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Monitored expiration of medical supplies and medications.
  • Ordered and prepared reagents and supplies.
  • Ensured collection of lab specimens by appropriate lab courier.
  • Monitored test accuracy using quality controls.
  • Measured patient spirometry.
  • Measured patient pulse oximetry.
Customer Service Represenative, 11/2015 to 02/2016
Teleperformance – Edinburg
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
  • Accurately documented, researched and resolved customer service issues.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Identified chronic customer issues by creating and maintaining customer complaint log.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Acted professionally and patiently when addressing negative customer feedback.
Education
Certified Medical Assistant: Medical Assistant, 2016
South Texas VoTech - Mcallen
  • Graduated with honors
High School Diploma: 2011
Palmview Premier High School - Palmview

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