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Profile

Professional with background in communications, marketing, landscaping, sales and promotions. Driven and determined individual willing to go above and beyond.

Skills & Abilities

Mass Communication, Marketing, Advertising, Direct sales, Product branding, Microsoft suite (Word, PowerPoint, excel, etc.), Sales and standard presentations on various platforms, Cost estimation, Window cleaning, Tool and equipment operation, Landscaping, Equipment Maintenance, Problem solving, Multitasking, Teamwork, Organization.

Education and Training
2015
Bachelor of Science: Mass Communications Southern Illinois University Edwardsville, IL

Minor in Applied Communication Studies

Experience
09/2019 to 08/2020
Groundskeeper and Landscape Maintenance St. Elizabeth's Hosptal O'Fallon, IL

Responsible for the cultivation and care of the entire campus of St. Elizabeth's Hospital

Maintained all landscaping beds, sidewalks, parking lots with commercial street sweeper, as well as all surrounding grass/fields,

Planted flowers, mowed, string trimmed, weeded, trimmed trees and shrubs, fertilized, and managed all irrigation of beds and trees,

Maintained and repaired all gardening tools including brush hog, riding mowers, trimmers, power washer, and various gardening tools as well as maintaining all hospital owned vehicles

Snow removal of entire campus and lots using plows, sidewalk power brush, salt, and sidewalk chemical

11/2017 to 12/2018
Window Technician Fish Window Cleaning O'Fallon, MO
  • Bid estimator for commercial, industrial and residential locations
  • Gained time management and organizational experience while learning to complete a highly variable day-to-day schedule
  • Cleaned windows, gutters, driveways, and exteriors using appropriate equipment for multi-story buildings
  • Followed OSHA procedures and safety requirements for the correct use of chemical cleaners, ladders, and extension equipment
03/2016 to 11/2017
Sales Consultant Beldon Maryland Heights, MO
  • Sales representative with a history of exceeding employer expectations across diverse customer base
  • In home sales of products including custom gutters, windows, siding, and insulation
  • Closed hundreds of transactions in home with a total benchmark nearing $1 million in sales
  • Persuasive communicator; used consultative selling skills to identify opportunities, overcome objections, build relationships and gain trust in a very short time span
  • Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest
  • Quickly learned, mastered and sold new product offerings
  • Sold in diverse economic and socioeconomic areas; using different sales techniques that vastly change from customer to customer
05/2015 to 02/2016
Sales And Promotions Intern Beldon Maryland Heights, MO
  • Worked promotional booths independently and as a team at participating locations and home shows
  • Attended classes to expand promotional tactics and selling skills
  • Created higher brand awareness using person to person marketing techniques
  • Determined customers' individual needs and sold to them in accordance to those needs
  • Set up and tore down promotional displays
05/2014 to 12/2015
Student Gardener SIUE Gardens Edwardsville, IL
  • Primary leader of diverse volunteer and scholarship groups of 5 to 30 individuals in outdoor activities
  • Professional management of concerts, weddings, and other events through the set up of equipment and transportation of guests
  • Effective follow-through on detailed projects
  • Worked promotional booths to advertise the Gardens
  • Landscaped, mowed, watered greenery, recycling and trash pickup of 35 acres
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Professional Summary

Hard-working and focused merchandising professional with a passion for success. Adept in merchandising plan development and seasonal promotions illustrated over eight years in visual merchandising role. Creative and efficient in driving sales through artistic visual displays.

Experience
Customer Support Analyst 06/2019 to Current
Sps Commerce Inc. Minneapolis, MN
  • Breaks down and evaluates user problems using personal expertise and probing questions.
  • Provides solutions to operations issues for users of EDI software, working closely via phone, email, live chat and web teleconference with end users.
  • Collaborates with vendors to locate replacement components and resolves advanced problems.
  • Demonstrates professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions.
  • Responds to support requests from end users and patiently walks individuals through basic troubleshooting tasks.
Tanning Consultant 04/2018 to 11/2019
Darque Tan Minneapolis, MN
  • Educated clients on health and safety of tanning facilities and procedures.
  • Sold products to clients to increase salon profits.
  • Maintained clean and stocked front counter area.
  • Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
  • Used specified cleaning products in each guest room per company guidelines.
Visual Merchandising Supervisor 02/2007 to 05/2019
Hennes & Mauritz Chicago, IL/Minneapolis, MN
  • Maintains customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Prepares and leads weekly floor transitions to create a new environment for the customer based on the season and current must have items.
  • Ensures in store communication and marketing is clear, exciting, priced correctly, and maintains follow up and execution if any signage is incomplete.
  • Leads weekly and monthly meetings for the staff to coach and educate on current trends and consumer behaviors.
  • Performs daily cash admin routines: safe count, daily deposit and banking, and register adjustments.
  • Uses weekly sales reports to determine successes and opportunities and creates weekly goals to raise numbers.
Skills
  • Proficient in Microsoft Office
  • Types 79 WPM
Education
Bachelor of Arts: Communication Studies -- Advertising 2010 University of Saint Thomas - Saint Paul, Minnesota
MBA: Business Administration And Management Expected Graduation 2021 Hamline University - Saint Paul, MN
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Work Experience
SPARC Infrastructure Account Executive 06/2019 to Current Oracle Austin, TX

Support SPARC and Tape Customers in MN, AL, KS, LA, MO, MS, NC, OK, SC
• Find, progress, and close business with existing SPARC and Tape customers
• Assist with planning and future road map of existing investment
• Meet with customers in territory

Focus Areas: SPARC Servers & Tape Storage (Tape Libraries, Tape Drives, Tape Media, StorageTek Archive Solutions)

Infrastructure Account Executive 08/2017 to 05/2019 Oracle Austin, TX

Support Small and Medium Businesses in Minnesota (up to $500 million in annual revenue)

  • Provide value by articulating solutions surrounding IT environment, needs, and challenges
  • Find, progress, and close business for existing/net new customers
  • Meet with customers in territory

Focus Areas: Servers (x86 & SPARC), Storage (ZFS, ZDLRA, Tape), and Engineered Systems (Oracle Database Appliance, Exadata, Private Cloud Appliance, MiniCluster, SuperCluster)

Highlights:

  • Q3 - FY '18 Quota Achievement - 141%
Business Development Consultant 02/2016 to 08/2017 Oracle Austin, TX

My role provided me with the opportunity to enlighten individuals on how they can simplify their IT environments.

  • Identified customer's business needs and articulate how Oracle's solutions can address those needs
  • Assisted customers on their data storage & backup strategies to help drive performance and reduce their overall TCO
  • Managed full sales cycle through building pipeline, lead generation, qualification, and solution development

Focus Areas: X86 Servers, Oracle Database Appliance, All Flash Array (AFA) Storage, SAN Storage, NAS solutions, Zero Data Loss Recovery Appliance (ZDLRA), Cloud Services

Highlights:

  • Q4 - FY '16 Quota Achievement - 163%
  • Q4 - FY '16 Co-MVP
  • Q2 - FY '17 Quota Achievement - 101%
  • Q4 - FY '17 Quota Achievement - 131%
  • Q4 - FY '17 MVP
Event Marketing Intern 06/2015 to 12/2015 National Instruments Austin, TX
Education
Bachelor of Science: Communication Studies (Corporate Communication) 2015 University of Texas Austin, TX
  • McCombs Business Foundations Certificate
Certifications
Oracle Sales Academy
Skills

Professional: Closing, Account Management, Territory Management, Sales Process, Solution Selling, Relationship Building, Client Acquisition, Client Retention, Negotiation, Active Listening, Persuasion, Forecasting, Lead Generation, Sales Prospecting, Cold Calling, Business Development, Dealing with Objections, Communication, Leadership, Public Speaking, Networking, Consultations

Computer: Microsoft Office, Outlook, Lotus Notes, Lanyon

Language: Native English, Fluent in Greek, Intermediate Spanish

LinkedIn Profile

https://www.linkedin.com/in/ersykarayiannis

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Work Experience
Owner/Operator 05/2019 to Current Taylor Palma Photography - TaylorPalma.com
Enthusiastic photographer that works with clients on personal, commercial, and volunteer projects.  Post-processing experience in Adobe applications.  Experience in real estate photography with the goal of showcasing the best qualities of a property both inside and out.  Experienced with portrait photography and working directly with people.  Ability to translate creative thinking into images that bring out the best qualities of people and businesses.  Able to adapt to changing environments and work with different people.  Ensures clients are up to speed on every step of the process.  Delivers finished work in a timely matter.
Operations Specialist 09/2017 to 04/2019 Carmax Sterling, VA Greeted and assisted customers in service and sales department.  Assisted service advisors by preparing loaner vehicles and personal vehicles for customers.  Personally shuttled customers to their destinations.  Responsible for organizing vehicle inventory.  Worked as a team and conducted detailed quality checks of vehicles.  Verified that all standards were met for vehicles to be ready for sale. Monitored and updated computer database to reflect inventory. 
Sales Consultant 04/2016 to 05/2017 Best Buy Fairfax, VA This role has direct, front line responsibility to assist customers in finding the complete and perfect solution.  Responsible for utilizing relationship selling to build profitable customer relationships leveraging Best Buys full range of products, services, solutions, and channels.  Works closely with all other areas within location to ensure the complete needs of the customer are met through individual sales skills.
IT Intern 08/2015 to 11/2015 Bizfi New York, NY  Answered user inquiries regarding computer software and hardware operation. Set up equipment for employee use. Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications. Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
Educational Background
Associate of Science: Business Administration Northern Virginia Community College Sterling, VA
Core Strengths
  • Strong organizational skills
  • Sales Expertise
  • Active listening skills
  • Sharp problem solver
  • Courteous demeanor
  • Outgoing Personality
  • Excellent communication skills
  • Energetic work attitude
  • Telecommunication skills
  • Adaptive team player
  • After Sales Support
  • Enthusiastic
  • Adaptive learner
  • Goal oriented
Accomplishments

 Sales

  • Surpassed store sales goals multiple times.
  • Increased sales volume.
  • Increased store revenue.

 Customer Assistance

  • Worked with other employees as a team and ensured quality service for the customer.
  • Successfully completed photography assignments in varying conditions.
  • Delivered post-processed work in a timely matter.
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Summary

Integrity driven professional who is results oriented, enthusiastic, proactive and hardworking. A professional with an extensive and accomplished background in sales and customer service. Exceptional interpersonal skills with the ability to use innovative techniques, enthusiasm and transparency to achieve a desired outcome. Superior planning, organizational, multi-tasking and follow up skills.

Highlights
  • Demonstrated excellence in the utilization of Excel to build spreadsheets for inventory, importing & exporting, and the like.
  • Ability to adapt comfortably to change.
  • Calendar management for Executives.
  • Strong experience with processing account receivable and payable claims; including setting up and processing T-Accounts.
  • Capable of working independently and or collaboratively.
Experience
Sears Holding Corp Sacramento, CA Clerical Associate 10/2016 to Current
  • Perform specific inventory related processes and support.
  • Investigate and process overages, shortages, damages and adjustments as required.
  • Data management utilizing Distribution Operations System (DOS).
European Wax Center Sacramento, CA Guest Service Associate 07/2016 to 10/2016
  • Effectively manage all facets of guest relations.
  • Accurately and thoroughly educate guests on promotions, benefits of waxing, products and services.
  • Increase sales through education and empowerment.
Massage Envy Sacramento, CA Wellness Consultant 03/2015 to 05/2016
  • Customized membership program to cater to the unique needs of each guests.
  • Assisted in maintaining cleanliness of therapy rooms and common areas.
  • Successfully performed monthly member file audits, customer satisfaction reviews and daily deposit binder.
L.A. Caesar Clothing London, England Care Package Coordinator 12/2014 to 12/2015
  • Built strong, long-term relationships with celebrities, beauty industry bloggers, models and industry management to promote products and services.
  • Developed contact database to improve social networking opportunities.
  • Collaborated with other team members abroad to ensure timely delivery of promotional products.
FedEx Sacramento, CA Parcel Assistant 08/2013 to 07/2014
  • Safely performed assigned tasks while meeting predetermined standards.
  • Sorted packages to correct location according to label, load chart or scanner.
  • Wrap, label, and moved skids (pallets).
Education
Associate of Science: Accounting | Business Administration 2019 Sacramento City College, Sacramento, CA, USA
Related Coursework: Fundamentals of Accounting, Financial Accounting, Managerial Accounting, Principles of Macroeconomics, Business Law, Principles of Microeconomics, Introduction to Excel Spreadsheets
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Professional Summary
Educated childcare professional, Postpartum Doula, Birth Doula, Newborn Care Specialist, Lactation Educator Counselor. I also do sleep conditioning and training. I have more than 29 years experience working with children, newborns, preemie's, multiples and special needs. As a Postpartum Doula and Newborn Care Specialist I will support you and your family for as long as you need me, I can not only provide you with newborn and postpartum care but I will help with siblings, cook healthy meals, grocery shopping, laundry and much needed sleep during the night. I am very flexible and can work whatever hours you like and am available nights and weekends as well as 24 hour shifts. As a CLEC I can help you with breastfeeding and any issues you might have. I am always continuing my education with new skills that will help me with parents and I can provide you with resources and evidence-based studies on anything you need. I also have experience working with High Profile Families and Families working in the film industry. Specialities Newborn Care Specialist Up to date Vaccinations Certified Preschool Teacher CPR/First Aid Certified Certified Lactation Educator Counselor TB tested Postpartum Doula Babywearing Education Birth Doula & Photographer Background Check Culinary Skills Calm under pressure Sleep conditioning and training Postpartum Massage Positive attitude Newborn Massage Nonsmoker Background Check Diapering, dressing, and feeding with respect Creating safe places for play and learning My role during play Setting appropriate limits Establishing a healthy sleep routine Supporting secure relationships About Me I am a "Young" Mom of six beautiful children, two girls and four boys ranging in age 15-30. It was from my love of being a Mom that set me on my journey to becoming a Postpartum Doula, Newborn Care Specialist and shortly afterwards a Birth Doula. In addition I have gone on to receive more training in order to provide you with the best care available. Five of my children were premature so I have hands on experience with all aspects of caring for these tiny babies.
Skills
Work History
Bini Birth Sherman Oaks, CA
01/2016
Birth Doula Sherman Oaks, CA
Lactation Educator Counselor, 01/2016
California San Diego, CA
Advanced Newborn Care Specialist, 01/2017
San Francisco, CA
Newborn Care Specialist, 10/2017 to Current
West Hollywood, CA
  • Overnight care for newborn baby girl Brought baby to Mom to nurse during shift.
  • Bottle fed baby overnight.
  • Formula education.
  • Made lactation muffins and breakfast.
  • Breastfeeding and pumping support.
  • Baby care education.
  • Developed night schedule for baby.
  • Babysat baby and sibling so parents could go out together.
Newborn Care Specialist, 09/2017 to Current
Woodland Hills, CA
  • Overnight care for newborn baby boy.
  • Brought baby to Mom to nurse during shift.
  • Formula education Made lactation muffins.
  • Breastfeeding and pumping support.
  • Baby care education.
  • Developed night schedule for baby.
  • Babysat for baby while parents went out.
09/2017 to 10/2017
Postpartum Doula/NCS Sabrina and Brian Woodland Hills, CA
  • Overnight care for newborn baby boy.
  • Brought baby to Mom to nurse during shift.
  • Fed baby during the night while Mom slept.
  • Cooked healthy meals and lactation muffins.
  • Breastfeeding and pumping support.
  • Developed night schedule for baby.
  • Laundry during night.
07/2017 to 09/2017
Postpartum Doula/NCk Jenna and Justin West Los Angeles, CA
  • Overnight care for newborn baby girl.
  • Brought baby to Mom to nurse during shift.
  • Cooked healthy meals and lactation muffins in kosher kitchen.
  • Breastfeeding and pumping support.
  • Baby care education.
  • Developed night schedule for baby.
  • Made healthy breakfast for Mom.
  • Laundry during night.
  • Kept in constant contact with other night doula.
  • Sleep trained baby.
07/2017 to 07/2017
Postpartum Doula Casey and Clay HP Family Agoura Hills, CA
  • Daytime care for baby girl.
  • Formula fed and education.
  • Baby care education.
  • Feed baby food during the day.
  • Day journal of baby's activities.
  • Playtime with baby.
  • Scheduled nap time.
  • Established a safe play environment for the baby.
  • Dressed baby and changed her diapers.
  • Meticulously sanitized toys and play equipment.
  • Maintained a child-friendly environment with access to outdoor activities.
  • Engaged with baby on an individual basis in a pleasant manner.
  • Communicated with baby in developmentally appropriate way.
06/2017 to 07/2017
Postpartum Doula/NCS Joanna and David Studio City, CA
  • Overnight care for twin premature newborn baby girls.
  • Breastfeeding and pumping support.
  • Baby care education.
  • Developed night schedule for babies.
  • Night journal of babies activities.
  • Sterilize bottles and breast parts.
  • Left notes for the day doula.
  • Prepare bottles for the day doula.
  • Bathe babies and provide infant massage.
  • Kept in constant contact with other night doula.
06/2017 to 07/2017
Postpartum Doula/NCS
Newborn Care Specialist, 04/2017 to 06/2017
Sara and Collin Santa Monica Westwood, CA
  • Overnight care for newborn baby girl.
  • Breastfeeding and pumping support.
  • Baby care education.
  • Developed night schedule for baby.
  • Night journal of baby's activities.
  • Overnight care for newborn baby girl.
  • Supported family using the RIE method.
  • Breastfeeding and pumping support.
  • Resources for Mom.
  • Baby laundry Sleep trained baby.
  • Baby care education.
  • Developed nighttime schedule for baby.
  • Provided mom with essential oils pads for perineum recovery.
  • Night journal of baby's activities.
Newborn Care Specialist, 03/2017 to 06/2017
Deborah and David - Marina del Rey CA
  • Overnight care for newborn baby girl.
  • Preparing bottles.
  • Resources for mom and dad.
  • Sleep conditioning and training.
  • Developed nighttime schedule for baby.
  • Night journal of babys night.
  • Continued communication with parents.
Newborn Care Specialist, 02/2017 to 04/2017
Hilary and Brandon Mar Vista, CA
  • Overnight care for newborn premature boy/girl twins.
  • Breastfeeding support.
  • Resources for Mom.
  • Laundry Baby care education.
  • Developed nighttime schedule for babies.
  • Cooked organic meals and lactation bars.
  • Night journal of babies activities.
  • Continued communication with parents.
01/2017 to 02/2017
Postpartum Doula/NCS Crystal and Andrew Los Angeles, CA
  • Overnight care for newborn baby girl.
  • Breastfeeding support.
  • Laundry and lite cleaning.
  • Developed nighttime schedule for baby.
  • Cooked organic meals and lactation bars.
  • Night journal of baby night.
  • Preparing bottles of breastmilk.
  • Complete care of baby during the night.
12/2016 to 12/2016
Postpartum Doula/NCS Marie and Mike Woodland Hills, CA
  • Overnight newborn care of boy/girl twins.
  • Supported Mom in breastfeeding and pumping.
  • Washed, sterilized and prepared bottles of breastmilk and formula.
  • Swaddled, dressed and changed diapers.
  • Made lactation bars to increase milk supply.
  • Night journal of babies night.
  • Continued care with babysitting.
11/2016 to 01/2017
Postpartum Doula/NCS Simi Valley, CA
  • Overnight care for newborn baby boy.
  • Preparing bottles.
  • Swaddled, bathed and dressed baby.
  • Resources for Mom.
  • Laundry and baby care education.
  • Developed nighttime schedule for baby.
  • Cooked organic meals and lactation bars.
  • Night journal of babys activities.
10/2016 to 10/2016
Birth Doula Gloria and Rick - Kaiser Sunset Los Angeles, CA
  • Met with Mom for a prenatal.
  • We discussed her birth wishes.
  • Reminded Mom of her options when necessary.
  • Encouraged Dad to be involved.
  • Supported Mom during labor with massage and positions.
  • Took pictures before, during and after the birth.
  • Postpartum visit after delivery.
09/2016 to 11/2016
Postpartum Doula/NCS
Newborn Care Specialist, 09/2016 to 10/2016
Esther and Yehuda West Los Angeles Echo Park, CA
  • Overnight care for newborn boy twins.
  • Washed, sterilized and prepared formula.
  • Established sleep training.
  • Communicated with parents through text/calls to provide additional support.
  • Bathe, dress and change diapers.
  • Gave Parents detailed daily reports of the twins nights.
  • Specialized in the care of twins and special needs baby who had surgery and was in the NICU before discharge.
  • Supported Mom in any issues she was having with babies.
  • Overnight care for newborn boy/girl twins.
  • Care of baby that had casts on both legs due to clubfeet.
  • Developed nighttime schedule for babies.
  • Prepared bottles.
  • Formula education Night journal of babies activities.
  • Continued communication with parents.
09/2016
Birth Doula Leona and Joe - Cedars Sinai Hospital
  • Met with Mom for a prenatal visit.
  • We talked about how she imagines her birth will be and how I can support her.
  • Prepared a birth plan with Mom.
  • Put myself on reserve for Mom 2 weeks before due date.
  • Kept in contact with Mom at all hours that she needed support.
  • Supported Mom during labor with music, massage, different positions, birthing ball, walking and rebozo.
  • Encouraged Mom to work through her pain as she did not want a epidural.
  • Encouraged Dad to be involved with massage and support.
  • Positioned Baby to breastfeed immediately after birth.
  • Took birth and postpartum photos.
07/2016 to 09/2016
Postpartum Doula/NCS Alexandra and Guy Beverly Hills, CA
  • Daytime and overnight care for newborn premature baby girls.
  • Syringe Feeding babies.
  • Breastfeeding support.
  • Supported family using the RIE method.
  • Baby laundry Baby care education.
  • Developed night time schedule for babies.
  • Cooked organic meals and lactation bars.
  • Daily journal of babies activities.
  • Continued communicated with Parents.
  • Provided Mom with resources for postpartum depression.
  • Birth Doula 06/2016 Brianna and Aaron - Los Robles Medical Center Met with Mom to have a prenatal visit.
  • We talked about her wishes for her birth which was going to be a induction.
  • Prepared a birth plan with Mom.
  • Kept in contact with Mom at all hours that she needed support.
  • Supported Mom during labor with music, massage, different positions, birthing ball, walking and rebozo.
  • Encouraged Mom to work through her pain as she did not want a epidural.
  • Encouraged Dad to be involved with massage and support.
  • Continued to remind Mom of her options and choices when needed and helped her use her voice when needed.
  • Took pictures before, during and after birth of baby as well as with family members.
  • Helped Mom with breastfeeding after delivery.
  • Postpartum visit one week after delivery.
  • Continued with mom after delivery.
06/2016
Birth Doula Jasmine and Michael - UCLA Hospital
  • Met with Mom to have a prenatal visit.
  • Prepared a birth plan with Mom.
  • Discussed Moms wish for a VBAC following the birth of her stillborn twins a year ago.
  • Put myself on reserve for Mom two weeks before due date.
  • Kept in contact with Mom at all hours that she needed support.
  • Supported Mom when she chose to go to another hospital where they would support her VBAC.
  • Took pictures before, during and after birth of baby as well as with family members.
  • Did a postpartum visit with Mom two weeks after birth.
Postpartum Doula, 05/2016 to 10/2016
Tiffanie and Rodney Westlake Village, CA
  • Daytime care for newborn care of boy/girl twins.
  • Supported Mom in breastfeeding and pumping.
  • Washed, sterilized and prepared bottles of breastmilk.
  • Dressed and changed diapers.
  • Supported the family who use the RIE parenting style.
  • Cared for the twins sibling.
  • Accompanied Mom to various appointments with twins.
  • Made healthy snacks, lactation bars and meals for the family.
  • Did grocery shopping.
  • Supported Mom to eat properly and get rest.
  • Gave Mom resources for baby doctor.
  • Continued care with family.
02/2016 to 05/2016
Postpartum Doula/NCS Elianna and Shimon Sherman Oaks, CA
  • Overnight care for newborn baby boy.
  • Washed, sterilized and prepared bottles of formula and breastmilk.
  • Discussed different types of formula and safety.
  • Communicated with Parents about babys nighttime routine.
  • Keep a log of babys activity during the night.
  • Brought baby to Mom to nurse and back with me to change and swaddle.
  • Supplied Mom with resources.
  • Lactation help with breastfeeding.
  • Continued childcare with family with babysitting.
02/2016 to 03/2016
Postpartum Doula Kathleen and David Ventura, CA
  • Daytime care for newborn baby boy.
  • Washed, sterilized and prepared bottles of formula.
  • Discussed different types of formula and safety.
  • Communicated with Dad about babys routine and care.
  • Keep a log of babys activity during the day.
  • Gave Mom resources for support groups.
  • Helped engage Mom to bond with baby.
  • Helped with mom who was suffering from postpartum depression.
  • Accompanied Mom on errands and Dr visits.
09/2015 to 12/2015
Postpartum Doula/NCS Ilda and Robert Burbank, CA
  • Overnight and daytime care for newborn baby girl.
  • Lactation support for Mom having breastfeeding issues.
  • Support in pumping milk for baby.
  • Research formula options for parents.
  • Washing, sterilizing and preparing bottles.
  • Bring baby to Mom for feedings and then back with me for care.
  • Educating parents on baby care.
  • Feeding baby breastmilk and formula.
  • Continued care with family with babysitting and overnight care.
  • Sleep training.
  • Night journal of babys night.
Education
High School Diploma: 1980
Chatsworth High School - Chatsworth, CA
Associate of Arts: Child Development Infant Studies, 1983
Los Angeles Pierce College - Woodland Hills, CA
Child Development Infant Studies
Certified Postpartum Doula (CD):: 2015
West Valley Occupational Center - Woodland Hills, CA
Affiliations
DONA Doulas of North America Member DASC Doulas of Southern California Member