Lactation Consultant resume examples

Choose and edit as your own

Get inspired by the best resume examples picked for your profession and create your!

Add pre-written phrases

Describe yourself as a professional just in 2 clicks! All the phrases you need are prepared by us

Save and Download your Resume

Save it in PDF format. Ready-to-sent to you employer!

This resume is created in 7 minutes.
Career Overview
Experienced Computer Systems Analyst with diverse industry experience in corporate, Healthcare, insurance and government. Professional expertise includes systems applications, disaster recovery planning and information protection analysis. Versed in multiple software systems including Epic (certified-Health Information Management and Identity), AllScripts, Meditech, OnBase and Cerner systems. 
Work Experience
Kaiser Permanenete Greenwood Village, CO Systems Administrator | Application Services Group (ASG) 06/2017 to Current

• End user support included troubleshooting, root cause analysis and permanent resolution of system issues that included collecting, consolidating and analysis of service metrics to facilitate decision making related to service improvements.
• Supported infrastructure Change management in an enterprise organization that resulted in stronger compliance of HIPAA and SOX requirements within ITIL change and release management practice and application delivery processes
• Provide tier 2 support of Document Management System for technical and data issues related to web-based application that resulted in identification of critical application failures
• Provided end user support including troubleshooting, root cause analysis and permanent resolution of system issues that resulted in a reduction of service tickets
• Oversaw various implementation and re-engineering projects from conceptualization to completion

Kaiser Permanente Senior Business System Analyst - Consultant 09/2016 to 06/2017
  • Liaison between the business partners and IT Team
  • Provisioning for business partner accounts across multiple servers
  • Active Directory access administration
  • SharePoint System Administrator- CSC Production Support Team
  • Maintained real-time Root Cause Analysis and Change Management process improvements
  • Developed, implemented and monitor post-process improvements
  • Monitored production batch and ad hoc jobs ensuring proper function
  • Resolved technical and functional issues and developed recommendations and action plans
Oxford Global Resources Epic HIM/Identity Application Analyst - Consultant 01/2016 to 05/2016
  • Design, build, test, validation of Epic HIM modules
  • Identity/Security
  • Support Care Connect (Epic) applications
  • Stabilize and optimize
  • Troubleshoot, diagnose and correct system errors
  • Documentation
Catholic Health Initiatives Epic Certified HIM Application Analyst 10/2014 to 12/2015
  • Epic Implementation HIM Build Analyst 
  • Build, test, and validate Epic software for multiple applications or modules
  • Verify all systems are fully tested before implementation into production
  • Troubleshoot systems and application problems in the test and production environments 
  • Configure Epic for OnBase HIM
  • Release of Information - Workstation Profile and Print Groups
  • Deficiency Tracking - Signature Deficiency Settings
  • Configure Document Types (Document Crosswalk and Indexing Testing)
  • Scanned Image Configuration - Optimization
  • Standardization of documentation and the integration of applicable standards and practices
Recondo Technology Consultant (Revenue Cycle) 01/2013 to 06/2013
  • Managed large scale multi-facility implementations of revenue cycle software in hospitals and clinics nationwide
  • Project Manager for project scheduling, timescales and costs
  • Mapping of charge masters, payer contracts, HIS integration documents, HL7 feeds
  • Implementation and Activation
New West Physicians Consultant (EHR Application Analyst Information Systems- AllScripts) 03/2012 to 07/2012
  • Application Analyst, EHR Allscript
  • System Administrator (Allscripts Patient Portal)
  • Trainer
Catholic Health Initiatives Consultant (Application Analyst Cerner / Identity Management) 05/2011 to 03/2012
  • Cerner/Application Analyst
  • Break/fix, optimization Cerner liaison
  • Identity Management Security
Select Specialty Hospital Health Information and Credentialing Manager 06/2008 to 08/2009
  • Provided strategic direction on prioritization, integration and resource application.
  • Assured compliance with federal, local, state, regional and CMS requirements.
  • Documented business requirements, functional specifications and training procedures systems and PPS/DRG coding.
  • Managed credentialing staff while promoting corporate-wide adherence to all by-laws, industry trends and regulations as well as enhancing current internal policies and procedures.
Education and Training
Health Information Management Regis University, Denver, CO
Medical Assistant Pima Medical Institute
Medical Billing, Coding and Transcription Parks College
Certifications

Certification/Proficiency 

  • Deficiency Tracking
  • Hospital Coding 
  • Release of Information 
  • Identity 

This resume is created in 7 minutes.
Summary

Accomplished and results-driven bilingual (Portuguese & English) Human Resources Director bringing 5 years experience in human resources management, organizational development, and training.

Experience
TransPerfect Translations International Inc. August 2019 to Current Human Resources Assistant
New York, NY

Created job postings for new hires and completed recruitment by outreaching within community organizations; conducting job interviews, screening applicants, corresponding with applicants, verifying references and training new employees on company policies and negotiations.

• Processed payroll in time and attendance system and administered benefits to ensure accurate payment and classification for employees.

• Entered employee records, tax information, garnishments, salary adjustments, and payments within the HRIS tracking system.

• Administered benefits for medical, dental, 401k, life insurance products; supporting open enrollment, employee questions, billing, and managing escalated issues.

• Managed employment paperwork, records, files, and maintained Safety and OSHA log.

• Provided lead support for special projects such as developing trainee programs and assembling benefit packets for employees.

• Conducted background checks, phone interviews, employment verifications, record maintenance, I-9, confidentiality, etc., of employees.

• Processed and analyzed human resource and payroll reports by extracting data.

• Increased employee retention by 50% through selective hiring practices and benefits.

TransPerfect Translations International Inc. May 2018 to August 2019 Vendor Manager
New York, NY

• Responsible for providing support through daily assistance with linguist support, database maintenance, vendor-related training, issues and questions

• Assist with departmental negotiations/ preferred pricing agreements with top vendors on an ongoing basis, as required

• Utilize data analytics and trending for early identification of performance issues, visibility into total external costs, dormant vendors, and language/client health
• Promote newly recruited and tested linguists to the appropriate production teams and oversee their training and onboarding into specialized subject matters and material types
• Collaborate and network with internal teams to establish and maintain excellent relationships with contract translators, proofreaders, production staff and internal quality managers globally

Managed all aspects of relationships with publisher to achieve revenue and profitability goals.

Drove initiatives across cross-functional teams to improve vendor and customer experience while meeting tight deadlines.
Developed and executed negotiation strategy to achieve financial goals for books business.
Partnered with vendors to resolve chronic issues including data quality, transportation and automation of feeds.
Established an improved system for reviewing Nielson data on a weekly and annual basis.
Developed a standardized reporting process for deals reporting, and worked with cross-functional partners to develop updated standards for nominations.
Conducted financial analysis and identified business opportunities in assigned categories of travel and calendars to reach growth targets.

Experimento Intercambio Cultural January 2015 to August 2017 Sales Consultant
Sao Paulo, Brazil

• Ranked in top 5% of 175+ sales representatives nationwide for 6 consecutive quarters. 

• Used consultative sales method to increase sales volumes by 150% in 2017

• Responsible for sales forecasts on a daily, weekly, and quarterly basis - forecasting accuracy above 85% 

• Upsold services and enhanced customer experiences by explaining all aspects of travel options

• Conducted in-person presentations, meetings, and promotion of events to prospective clients

• Attended and hosted networking events to promote international trips

• Advised customers with the necessary information about Travel Documents, Insurance, and any other important information

• Visited and toured prospective language schools in Europe, United States, and Canada

• Created invoices, managed customer database, solved customer service and vendor problems

MaxHaus March 2014 to August 2014 Financial Analyst/Accounts Payable Analyst
Sao Paulo, Brazil

• Processed 500+ daily invoices, check requests and wire transfer of foreign and domestic currency averaging total daily payments of 500K-1M

• Assisted procurement in matching purchase order to sales and expenses

• Monitored the status of discrepancy invoices and accounts payable reconciliations

• Coordinated with vendors regarding remittance details and payment issues

• Ensured that accounts were reconciled and vouchers were processed timely and accurately

• Researched chargebacks stemming from returns, credits and/or short payment of invoices

• Responsible for assisting the major vendors team in reaching their monthly, quarterly, and yearly discrepancy goals

Studied English Abroad in Canada February 2013 to April 2014
Amplicabos Indústria Comércio e Representações LTDA June 2007 to January 2013 Director Of Human Resources
Sao Paulo, Brazil

• Managed all HR functions for two locations (Sāo Carlos / SP, Jaraguá / SP) for 450 employees

• Reduced company turnover from an annual average of 27% to 15.3% by improving company culture and engagement by re-designing human resources function to align with strategic direction

•Improved employee engagement by 12% by introducing performance based awards, and an annual employee engagement survey; created/improved and implemented various practices and polices based on the results of the survey

• Selected as Lean Champion to introduce Lean methodology to the organization

• Recruited/interviewed candidates for hire, prepared new hire packets, conducted employee reviews, termination, and exit interviews

• Managed the creation and administration of: human resources policies/procedures, regulatory training, employee relations, performance management, talent management, talent acquisition and staffing, training and development, and new hire orientation

• Managed, procured, and administered compensation and benefit programs

Education and Training
Pontifícia Universidade Católica de São Paulo Bachelor of Science: Audiology/Audiologist and Speech-Language Pathology/Pathologist

• Fluent in English and Portuguese

This resume is created in 7 minutes.
Skills
  • Microsoft Office, Excel, Word, PowerPoint, Access
  • Fluency in Italian and Albanian
  • Social media marketing
  • Recruiting
  • Personnel records maintenance
Experience
11/2017 to 04/2018
Human Resources Intern Smart Staffing Group Poughkeepsie, NY
  • Assist with posting position openings online 
  • Assist with email campaigns, outreach, social media
  • Conduct initial phone screenings and schedule interviews 
  • Provide administrative support to HR managers
  • Answer phones, distribute mail, print/copy documents, and set up meetings including conference lines/video conferences
  • Assist with resume building and job searches for clients
04/2017 to 09/2017
Wireless Sales Consultant T-Mobile Poughkeepsie, NY
  • Greeted store customers promptly and responded to questions with knowledgeable service.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Was top sales representative in the store my first month of sales with highest GP
  • Followed company protocol in regards to customer information and privacy
  • Completed opening and closing paperwork as well as organized company files 
Education
2018
Bachelor of Science: Human Resources, Business Administration Marist College Poughkeepsie, NY Minor in Social Work
Activities and Honors
Emerging Leaders Program - Completion of a specialized training program designed to define and develop leadership potential
 
Marketing Plan Competition - My team placed third in the marketing competition to design a new product geared towards millennials

This resume is created in 7 minutes.
Summary

Highly skilled in analytics, marketing and interpersonal communications. Extensive background in product management. Customer service and sales expert who identifies customer needs and delivers solutions to problems. Driven and energetic top producing Realtor® with 10 years experience in real estate. Highly adept at building excellent working relationships with other real estate agents, lenders, appraisers, title companies, surveyors and attorneys.

Skills
  • Over 10 years experience in leading high tech companies as a product manager, and product marketing manager creating and marketing products to consumers and businesses
  • Led and supervised cross functional product development teams
  • Developed and implemented market research studies including focus groups and surveys
  • Experienced in training sales people, working with press and participation in trade shows
  • Excellent analytical skills (loves spreadsheets!)
  • Honest and ethical
  • Highly professional and passionate
  • 10 years experience in residential real estate
  • Proven success in representing both buyers and sellers
  • Successful in turning leads and referrals into closed sales
  • Dedicated to giving clients "First Class" professional service and honest advice, enabling them to make sound financial decisions in the sale and purchase of real estate
  • Expert ability in multi-tasking in a dynamic, fast paced environment
  • Able to coordinate all of the team players needed to successfully close a transaction
  • Excellent verbal and written communication skills
Experience
Realtor®, Windermere Homes & Estates Carlsbad, June 2015-Current Carlsbad, CA
  • Premier Property Director. 
  • Top producer.
  • Top agent in Del Mar office in 2016.
  • 5 Star Real Estate Agent Award Recipient.
Realtor®, Harcourts Prime Properties, August 2013-June 2015 Carlsbad, CA
  • Number one agent in Carlsbad office in 2013 and 2014. 
  • Top 20 agents at Harcourts U.S., For 2013 and 2014.
Realtor®, Windermere, April 2008-July 2013 Carlsbad, CA
  • Top producer by marketing to sphere of influence to create a solid customer base and close sales in both a down market and an improving market
  • Promoted property sales through advertisements, open houses and participation in multiple listing services,brochures, ads, social media for maximize exposure
  • Stayed informed on current state of the economy and market conditions in San Diego County to give superior counseling to customers
  • Maintained high referral rates and exceptional feedback from previous clients
  • Actively follow-up with prospects and hot leads
  • Developed, distributed and maintained all the materials for marketing plans
  • Verified that the legal formalities were completed prior to closing dates
  • Assisted clients with corporate relocation services
Marketing Consultant, Patricia Smith Consulting, August 1999-July 2001 Los Altos, CA
  • Marketing consulting to various high tech companies.
  • Identified opportunities for new product and features, while supporting the business case to secure resources for opportunities.
  • Gathered market intelligence by coordinating market research efforts to understand market needs, capture the voice-of-the-customer, and ensure representation.
  • Performed comprehensive market and competitive analysis through industry research and in-depth interviews to identify points of product differentiation and positioning and develop future product roadmaps.
  • Developed innovative and targeted collateral to support overall product branding objectives.
Product Marketing Manager, Symantec Corporation, August 1997-July 1999 Cupertino, CA
  • Managed ACT Contact Manager for the mobile platform
  • Worked on product development team to bring new products to market
  • Designed sales presentations and product demos to train sales force on product benefits and offerings
  • Segmented the market and optimized all segment product mix elements, including product positioning, product bundling, and pricing
Product Manager, Logitech, Inc., June 1989-July 1997 Fremont, CA
  • Managed and helped develop imaging hardware and software
  • Created strategic alliances and negotiated contracts with vendors
  • Created product and marketing plans that included analysis and market forecasts
  • Conducted market research to rationalize category and segment opportunities
  • Directed product launches and major re-pricing and repositioning exercises
  • Identified opportunities for new product and features, while supporting the business case to secure resources for opportunities
  • Evangelized products through frequent speeches at domestic and international industry trade shows and conferences
  • Launched new product to the press, business partners and consumers
  • Instrumental in developingone of the industries first digital cameras
  • Forecasted sales numbers and product profitability to determine ideal strategies
Education and Training
MBA Business, Marketing, , Santa Clara University School of Business, , Santa Clara CA USA
Bachelor of Science Business, Marketing, Minor in Economics, , San Jose State University, , San Jose CA USA
Activities and Honors
  • Real Estate Salesperson License
  • Dale Carnegie Course
  • Brian Buffini Peak Producer Graduate
  • Certified Relocation Specialist
  • PR Training Course Completed
  • Proficient in Microsoft Office, social media