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Skillful Lead Medical Assistant resume

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Professional Summary
Medical Assistant with 10+ years of experience working with multiple EHR systems and specialty groups.  I am patient focused and able to remain calm during difficult and stressful situations.  I'm an excellent communicator with all levels of staff and administration, and would be an asset to your organization.
  • Epic Credentialed Trainer
  • NextGen Trainer
  • Allscripts Trainer
  • Curriculum Development
  • Excellent communication skills
  • Ability to convey technical information
  • CPR/First Aid certified
  • Committed team player
  • Able to effectively adapt to changing circumstances
Work History
03/2017 to Current
Epic Credentialed Trainer Henry Ford Allegiance Health Jackson, Michigan
  • Responsible for conducting Epic EHR end user classroom training in an assigned application.
  • Administered proficiency tests and class evaluations at the end of each session.
  • Actively supported operational areas during Go-Live.
  • Worked directly with all applications to ensure end-user training stayed on track, according to project timelines.
  • Worked independently and as part of a team to accomplish all assigned tasks.
  • Mentored other colleagues on the team to ensure successful knowledge sharing is occurring.

10/2013 to 03/2017
Clinical Coordinator/ Medical Assistant Garden City Hospital Center for Family Medicine Garden City, Michigan
  • Allscripts Trainer.
  • Provided training to physicians and clinical staff prior to go-live.
  • Developed training curriculum and tip sheets.
  • Managed daily Medical Assistant schedules.
  • Provided all competency trainings for new and existing employees.
  • Provided all training for HEDIS measures, and made sure employees were providing the correct documentation for physicians.
  • Obtained complete medical histories on new and existing patients.
  • Provided lab results under the direction of the physician.
  • Provided Diabetic Teaching.
  • Vital Signs.
  • Radiology.
  • Medication Refills.
  • Handled all Short Term Disability Paperwork for patients.
06/2008 to 10/2012
Medical Assistant Associates in Gynecology and Obstetrics Ypsilanti, Mi 48197
  • NextGen EHR Super User.
  • Lead Medical Assistant.
  • Assigned daily schedules. 
  • Implemented EHR updates with existing employees.
  • Responsible for training new hires.
  • Assisted surgeons with Adiana, Essure, and Novasure procedures.
  • Performed pre/post operative care and education.
  • Performed immunization, injections, and IV procedures.
  • Short Term Disability Coordinator.
  • Vital Signs.
  • Updated health information.
  • Called in pharmacy requests and resolved inquiries.

02/2004 to 05/2008
Lead Medical Assistant Michigan Heart & Vascular Institute Ypsilanti, Michigan
  • NextGen EHR Trainer.
  • Trained new hires on NextGen EHR, and with Clinic Operations.
  • Performed EHR Chart Abstracting.
  • Assigned daily schedules.
  • Performed a variety of Cardiology tests including
06/1999 to 02/2004
Float Medical Assistant Mercy Primary Care Float Pool Ann Arbor, Mi 48104
  • Provided coverage to various offices within the physician network.
  • Vital Signs.
  • Obtained medical histories.
  • Performed Diabetic teaching/testing.
  • Performed Asthma teaching, and Pulmonary Function Testing.
  • Performed Coumadin teaching.
  • Pharmacy calls.
Associate of Science: Schoolcraft College -
  • Epic Credentialed Trainer
  • BCLS Certification

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Job-winning Lead Medical Assistant resume

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To obtain a full time position as a Bilingual Medical Assistant or Phlebotomist for a company that has room for growth where I can utilize my past work experience as an asset to your organization.
Professional Experience
Grossmont Pediatrics San Diego, CA Lead Medical Assistant 08/2007 to Current
  • Perform all New Hire Interviews & Back Office MA Training
  • Administering Vaccines & Blood Draws
  • Capillary Puncture & Reading HGB/HCT Results
  • Accurate Vital Signs, Snellen Eye Test & Hearing Test
  • Administering Nebulizer Treatments, Peak Flow Readings & O2 Sat.
  • Strep Tests, Nasal Swabs, UA, Stool Testing & Sending All Lab Orders
  • Ear Lavage, Lancing/Draining & All Wound Care
  • Assisting with Circumcisions, Sutures, Staples & Frenotomy Surgery
  • Ordering all Office Medical Supplies
  • Prepared Back Office for all Audits & Biohazard Pick ups 
  • Take Triage Call & Called in Prescriptions as Ordered by Physicians
  • Sterilize Instruments & Office Daily Logs
  • All Front Office Duties: Scheduling Appts, Checking Pts IN/OUT, Verify Insurances, Take Payments, EMR, Etc.
UCSD Hillcrest/ Medical Resources Staffing San Diego, CA Lab Courier 02/2007 to 05/2007
  • Stocking Supplies
  • Transferring Specimens to Hospital Labs
San Diego Internal Medicine & Pediatrics San Diego, CA Medical Records Associate 01/2005 to 04/2006
  • Obtained and Updated All Medical Records
  • Scheduled Appointments & Answered Messages
  • Faxed Medical Records
  • Handled Finances
  • Called in Prescribed Meds to Pharmacies & Ins Companies
Education and Training
Certified Medical Assistant & Phlebotomist 2006 Valley Career College, El Cajon, CA, Diploma
BLS, CPR & First-Aid Certificate 2017 National CPR Foundation
BILINGUAL: English, Spanish, Arabic & Chaldean

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Experienced Lead Medical Assistant resume

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Mangers who is goal-oriented and consistently seeking opportunities for growth and increasing merchandising knowledge. Experienced Retail Merchandiser verse d in using product placement, end of aisle product displays.
Department Manager, 10/2011 Wal-Mart Livonia, MI Displayed the appropriate signage for products and sales promotions. Designed displays to make the store experience interactive and engaging. Arranged items in favorable positions and areas of the store for optimal sales. Upheld stock levels and proper pricing for multiple product lines. Selected merchandise based on the most favorable price and quality. Established and maintained proper high traffic displays, resulting in increased sales. Researched current and past business performance using online systems and available reports. Reconciled orders with financial plans and forecasts. Effectively communicated and coordinated execution of the planogram with store management. Printed various labels and tags for all merchandise.   
Lead Medical Assistant and Office Manager, 06/2005 to 09/2011 Hazel Park and Oak Park Medical Center Oak Park, MI Recorded patients' medical history, vital statistics and test results in medical records. Delivered high-quality and compassionate treatment to indigent and low-income patient community. Simultaneously served as lead health care provider and office manager of family clinic. Supervised Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans. Sound, ethical and independent decision-making ability consistent with medical protocols.
Store Manager, 09/1999 to 06/2005 Walgreens and CVS Pharmacy Detroit, MI Consistently met and exceeded department expectations for productivity and accuracy levels. Hired and trained all sales staff for new store location. Monitored customer preferences to determine focus of sales efforts. Created and directed sales team training and development programs. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions.
Psychology Wayne County Community College Detroit, MI, USA