Enthusiastic professional with extensive experience in many facets of customer service.

Customer Service/Hospitality

• Developed long-term relationships with customers which increased repeat business.
• Maintained a welcoming demeanor to make customers feel at ease in their experience.
• Carefully took orders for food and beverage to ensure accurate delivery in a timely manner.

Cash Handling

• Accepted customer payments in a quick but friendly manner.
• Made accurate change for all cash payments.
• Accepted payments in form of cash, debit, credit and gift cards.

Bookkeeping

• Management of cash flow
• Calculating and processing payroll
• Creation of delivery of invoices
• Management of accounts payable and accounts recievable
• Weekly and monthly financial analysis

Office Experience

• Experience with incoming and outgoing phone calls
• Project management
• Management of customer relations and communication
• Experience with appointment setting
• Computer skills including approximately 80 wpm typing, Microsoft Office, Apple iWorks, POS 

Cleaning

• Bussed tables quickly during and after each guest to maintain a pleasant and clean atmosphere for both the guest during their meal and the restaurant as a whole.
• Maintained organized and pleasing inventory.

Health Care Experience

• Medical assisting including urinalysis, weight and height measurement, blood pressure, pulse, respirations.
• Nurses assisting duties including food service, vital health statistic measurement, assistance with activities of daily living. 

Graduate Student Candidate seeking to obtain a volunteer position within the Cardiology Department.

• Worked as part of a community based program instituting learning skills to disadvantaged kids.
• Listened and facilitated basic life skills, while educating on common health topics.
• Prepared and distributed pamphlets on current health concerns in their community.